Account specialist jobs in Knoxville, TN - 123 jobs
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Patient Account Services Billing Rep, FT, Days
Prisma Health 4.6
Account specialist job in Maryville, TN
Inspire health. Serve with compassion. Be the difference.
Provides accurate and timely submission of claims for Prisma Health to various payer sources based on timely filing guidelines. Ensures specialty accounts are followed up on in a timely manner with increased focus on aged and high dollar accounts. Follows up and pursues identified payer variances after comparing expected to actual reimbursement received. Responsible for working with other departments when issues arise such as missing payments, payer delays, and technical denials. Ensures payment amount(s) from insurance carriers are correct and posted to accounts. Reviews accounts after payment posting to determine if balance needs moved to secondary payer or patient liability. Knowledge of payers and provides support to other team members as needed. Demonstrates exceptional relationships with external payers and internal departments in accordance with Prisma Health Standards of Behavior and Compliance.
Essential Functions
All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.
Works and processes the billing functions, including resolving the discharged not final billed/stop bill errors that prevented the account from billing, the resolution of claim edits in order to submit to claims clearinghouse for electronic submission. Processes the daily paper claims submissions for primary and secondary claims.
Follows up on specialty accounts receivable (AR) accounts assigned to determine if the claim has been accepted and processed for payment or denied. Reviews claim rejections and re-bills accounts when appropriate. Effectively and timely identifies the root cause of non-payment denials and works with the insurance company, the patient and Prisma Health departments to find resolution to claim denials, making all necessary claim and account corrections to ensure the full reimbursement of services rendered.
Escalates accounts both at the payer and/or internally when appropriate, as well as involving the patient appropriately in accordance with the Prisma Health escalation guidelines in order to keep AR aging at acceptable levels for payer issues.
Identifies system issues through trending and repetitive actions that require workflow review or changes to resolve compliant billing.
Utilizes proper tools to communicate with Prisma Health department teams on specific errors for corrections related to their area of responsibility.
Contacts insurance payers, patients or guarantors at established intervals to follow-up on status of delinquent accounts, determines the reason of delay and expedites payment.
Meets daily performance productivity and quality goals.Identifies areas for improvements. Monitors quality levels, finds root cause of quality problems and owns/acts on quality problems. Contributes to department goals. Effectively utilizes time and resources, assisting co-workers as time allows.
Performs other duties as assigned.
Supervisory/Management Responsibilities
This is a non-management job that will report to a supervisor, manager, director or executive.
Minimum Requirements
Education - High School diploma or equivalent OR post-high school diploma/highest degree earned
Experience - Three (3) years in hospital claims and billing follow-up
In Lieu Of
Bachelor's degree and 2 years of hospital billing, follow-up/denials.
Required Certifications, Registrations, Licenses
CRCA preferred
CRCR preferred
Knowledge, Skills and Abilities
Understanding of the hospital and physician claim forms
Knowledge of payer guidelines.
Maintains professional growth and development through seminars, workshops, in-service meetings, current literature and professional affiliations to keep abreast of latest trends in field of expertise.
Understands, promotes and adheres to all matters of compliance with laws and regulations.
Understands the Standards of Behaviors.
Communication skills preferred
Attention to details preferred.
Work Shift
Day (United States of America)
Location
Blount Memorial Hospital
Facility
7001 Corporate
Department
70019012 Patient Account Services
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
$21k-27k yearly est. 5d ago
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Client Appointment Specialist
Riverview Decks 4.5
Account specialist job in Knoxville, TN
Are you feeling micromanaged, underappreciated, or stuck in a job with capped income and no future?
Do you know you're capable of more - but your current environment isn't giving you the opportunity to prove it?
Riverview Decks is looking for motivated, detail-driven individuals who want to be part of a high-performing team with real earning potential, a family-friendly culture, and leadership that actually invests in your growth.
If you're tired of:
Being treated like a number
Managers who hover instead of supporting
Companies that limit your income
Environments with no energy, no vision, and no room to advance
…and you're ready for:
A winning team with high standards
A role where your performance matters and gets rewarded
Leadership that empowers instead of micromanages
A workplace built on respect, integrity, and family values
A compensation model with substantial earning potential
A culture where people show up excited to work
…then you might be exactly who we're looking for.
The Role: Client Appointment Specialist
You'll be the first point of contact for homeowners, helping them schedule consultations, confirm project details, and guide them into our system with clarity and professionalism. You'll work inside a supportive, fast-paced environment that rewards accuracy, hustle, and a positive attitude.
No sales experience required - just the desire to win and grow.
Why Riverview Decks?
A leadership team that actually cares
A positive, family-centered culture
Competitive base pay + bonus structure
A clear path to grow your income
A stable industry with year-round work
A team that values you personally and professionally
If you're done settling for mediocre and ready to join a team that's going somewhere, we want to talk to you.
Lead Intake & Client Communication
Answer inbound calls, texts, and web inquiries with speed, professionalism, and accuracy.
Respond to all new leads within 5 minutes (speed-to-lead standard).
Use Riverview's intake script to gather homeowner details, property information, and project goals.
Confirm homeowner email, address, phone number, and availability.
Communicate clearly with homeowners about next steps and what to expect.
Lead Scoring & Qualification
Score every lead using Riverview's 5-Factor Lead Scoring System.
Classify leads into the correct tier (Information Gathering → Ready Yesterday).
Confirm whether all decision makers will be present at the appointment using Riverview's non-confrontational script.
Verify homeownership (no renters).
Request photos or supporting details when needed.
Appointment Scheduling & Calendar Management
Book appointments using Riverview's same-day/next-day priority system.
Ensure appointments fall within established time windows and calendar rules.
Confirm appointments with homeowners by call and text.
Assign the correct Deck Consultant based on lead score and territory.
Verify address accuracy and driving logistics between appointments.
Prevent double-bookings and routing conflicts.
AI Lead Review & Validation
Review all appointments scheduled by the AI Booking Agent.
Correct or update any inaccurate information supplied by AI.
Validate the homeowner's info, score the lead (if missing), and confirm the consultant assignment.
Contact the homeowner to confirm appointment details.
Pipeline & CRM Management
Keep CRM clean, organized, and fully up-to-date at all times.
Enter call notes, homeowner details, decision-maker info, and lead scores.
Maintain zero unresolved tasks by the end of the shift.
Merge duplicates, fix missing data, update statuses, and tag leads accurately.
Prepare next-day consultant routes and finalize logistics.
Productive Downtime Tasks
(Instead of browsing phones or the internet)
Re-engage cold leads from the last 30-90 days.
Follow up with no-shows and reschedule appointments.
Request missing photos.
Audit AI-booked leads and identify errors.
Track lead source patterns and appointment quality.
Update scripts and FAQs.
Review and improve client communication templates.
Verify reminders, emails, and decision-makers for next-day appointments.
Consultant Support
Provide consultants with clear, accurate appointment details.
Send appointment reminders to homeowners.
Prepare notes, routing, and project context for each appointment.
Alert consultants to special instructions or concerns.
Prevent wasted trips by ensuring clean, accurate appointment data.
Shift Discipline & Break Compliance
Adhere to structured shift format: 7:00 AM - 8:00 PM.
Follow scheduled break times: four 15-minute breaks + one 30-minute lunch.
Stay at the workstation during work periods.
Maintain professional demeanor and focused workflow.
No personal cell phone usage, no streaming, no unrelated browsing.
Team Collaboration & Reporting
Report directly to the Sales Manager.
Communicate daily updates, issues, and performance results.
Participate in weekly coaching and KPI review sessions.
Provide input to improve scripts, tools, and client experience processes.
Performance Metrics (KPIs)
Your performance will be measured on:
Speed-to-lead response time
Booking-to-set rate (must maintain ≥85%)
Appointment show rate
Lead scoring accuracy
Routing & address accuracy
CRM cleanliness
Confirmation success rate
Weekly accuracy and show-rate bonuses
Overall professionalism and reliability
Required Qualifications
These are the non-negotiables.
Outstanding verbal communication skills
Able to speak clearly, confidently, and professionally on the phone with homeowners.
Fast and accurate typing/data entry
Must be able to update CRM fields quickly and without errors while speaking with clients.
Organized and detail-oriented
This role requires precise scheduling, address checks, routing logic, and CRM record accuracy.
Comfortable with structured, disciplined workflows
Must remain at the workstation and follow the rotational shift, break schedule, and productivity protocols.
Ability to follow scripts while still sounding natural
Must maintain Riverview's tone, convey confidence, and avoid robotic delivery.
Strong problem-solving skills
Able to think through routing conflicts, miscommunication issues, and homeowner objections.
High reliability and punctuality
This position supports consultants and revenue flow - consistency is EVERYTHING.
Comfortable with accountability and KPIs
Role includes daily/weekly performance metrics (BTSR, show rate, accuracy, speed-to-lead).
Basic competency with Google Maps and online tools
Must verify addresses, routing, and appointment viability quickly.
Ability to sit focused for long periods
This is a desk-based, communication-heavy role.
Professional, friendly, and solution-focused demeanor
Must reflect the Riverview brand and set the tone for the client experience.
Preferred Qualifications
Not required, but a huge plus.
Experience in appointment setting, scheduling, or customer service
(Call center, dispatch, medical scheduling, contractor services, hospitality front desk, etc.)
Experience with CRMs
(LeadConnector, GoHighLevel, Salesforce, HubSpot, JobTread, etc.)
Prior experience in home services or trades
Not needed, but it helps them understand deck projects, timelines, and homeowner concerns.
Experience working in a high-performance environment
(Sales floor, dealership, service coordinator, real estate office, etc.)
Ability to handle objections gracefully
Comfortable asking key questions without being confrontational.
Comfort working with AI tools and automation
Able to review and correct AI-booked appointments and recognize errors.
Personal Characteristics That Thrive in This Role
This helps filter out the wrong personalities and attract the best.
Self-motivated, not someone who needs babysitting
Enjoys structure and clear expectations
Can stay focused without distraction
Handles pressure while staying kind and professional
Enjoys helping people and creating clarity for them
Wants a stable long-term position
Prefers consistent, predictable, process-driven work
Likes being part of a winning team
Feels proud of the accuracy and clean data
Cultural Fit Requirements
These are special to
Riverview Decks
(your brand matters).
Must value family-friendly culture
Must respect team members and homeowners
Must want to be part of a high-performance environment
Must be willing to grow professionally
Must bring positive energy to the team
Must align with Riverview's standards of craftsmanship, integrity, and communication
$39k-73k yearly est. 60d ago
Client Specialist
Robert W. Baird & Co. Incorporated 4.7
Account specialist job in Knoxville, TN
About the Role: As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed.
Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists!
The Impact You'll Make:
* Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan.
* Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients.
* Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken.
* May schedule client appointments and/or conference room for appointments.
* Assemble/generate materials including paperwork and reports for client meetings.
* Understand and ensure business adherence with firm and financial industry regulatory policies.
* May manage FA and Team's social media presence (website, LinkedIn, X, etc.).
* Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.
* May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact.
* Seek ways to enhance FA(s) business effectiveness and marketability.
* Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed.
* May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction.
* May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary.
* Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities.
What You'll Bring to Baird:
* 2+ years of prior industry and/or administrative work experience.
* Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant.
* Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms.
* Excellent verbal and written communication skills; ability to adeptly exchange ideas and information.
* Detail oriented with an emphasis on accuracy.
* Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner.
* Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations.
* Good analytical and critical problem-solving skills.
* Bachelor's degree preferred, not required.
#LI-PWM5
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
$68k-97k yearly est. 14d ago
Client Experience Specialist
Nerdstogo
Account specialist job in Knoxville, TN
Benefits:
Bonus based on performance
Flexible schedule
Training & development
NerdsToGo is committed to providing people-centric IT solutions tailored to your specific needs. Our mission is to bring the highest quality of IT support to local clients and to do so in a warm, friendly, and approachable manner. We understand the importance of a strong community presence-our local roots enable us to deliver personalized on-site assistance, ensuring our clients always interact with familiar, caring, and competent faces. Our dedicated team of technicians focuses on understanding each client's needs and delivering customized solutions that make a real difference. Job SummaryAs a Customer Service Advisor, you will be the first point of contact for our clients, playing a key role in providing an exceptional customer experience. Your responsibilities will include managing inbound client interactions, conducting intake services for new client technology needs, and creating service tickets. You will also schedule service calls using our field service management software. Responsibilities
Serve as the primary contact for inbound client interactions.
Conduct thorough intake services to identify and document client technology needs.
Create and manage service tickets accurately and efficiently.
Schedule service calls using our specialized field service management software.
Collaborate with field technicians and other team members to ensure timely service delivery.
Maintain detailed and accurate records of client interactions and service appointments.
Ensure every interaction with a client brings them delight.
Assist with posting and management of our social media accounts, ensuring consistent and engaging communication with our online community.
Requirements
Outstanding customer service skills are vital for delivering a level of service that distinguishes NerdsToGo from our competitors and leaves a lasting positive impression on our clients.
Strong verbal and written communication skills are crucial for articulating client needs and ensuring seamless service delivery.
We seek candidates who embody the qualities of being humble, hungry, and smart-individuals who prioritize team success over personal ego, possess a strong drive to achieve and learn, and demonstrate emotional intelligence in all interactions
Familiarity with basic technology or IT support services.
Strong organizational and multitasking abilities.
Proficiency in using field service management software or willingness to learn.
Preferred Qualifications
Experience in a client-facing role is highly desirable, as it demonstrates your ability to interact effectively with customers and understand their needs.
Work Environment
This position is based in an office setting where you will interact with both walk-in clients and phone-based inquiries. The business operates Monday through Friday from 8 am to 5 pm, providing a consistent schedule and the opportunity to build strong, in-person client relationships.
Compensation & Benefits
$15 - $25 per hour based on experience
12 days Paid Time Off
Opportunity to be a part of a growing brand!
Career Growth
Opportunities for professional development and career advancement within NerdsToGo.
If you are passionate about technology and enjoy creating positive experiences for customers, we would love to hear from you! Compensation: $15.00 - $20.00 per hour
IT SERVICE PROFESSIONALS
NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a variety of devices. Our professional “Nerds” can help fix your Apple, Android, or Microsoft product, from cracked iPhones to slow or unresponsive laptops and everything in between.
JOIN OUR TEAM AT NERDSTOGO
At NerdsToGo, our technicians don't just "go to work." Our business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from their skills, while offering a high-standard of professional service to each and every one of our many loyal customers. If you are ready for an opportunity to do what you love doing, have fun, and be part of one of the fastest growing companies in the industry, you've come to the right place.
NOW HIRING!
We're growing fast, so we're looking for skilled applicants to fill positions throughout the country. If computers, smartphones, and tablets "speak to" you, or if you're looking to expand your talents and start helping others with their IT problems, NerdsToGo may be the right fit for you.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.
$15-25 hourly Auto-Apply 16d ago
On-Site Medical Call-Center Specialist
Dci Donor Services 3.6
Account specialist job in Knoxville, TN
DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Donor Specialist with expertise in communicating during difficult situations and building relationships with families. This position will serve as part of a team of passionate and driven individuals responsible for coordinating the gift of health and life through donation. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. The Donor Specialist is responsible offering the gift of donation to potential donor families.
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
*This is not a fully remote position. This position is located in Knoxville, TN.
This position will be assigned on a rotating 12-hour schedule assigned to the night shift (7:00pm - 7:00am EST). This position will require training during day shift.
Key responsibilities this position will perform include:
Effectively captures medical information accurately and completely into donor management software.
Facilitates the donation process through coordination and communication with donor families and medical personnel.
Supports families of potential donors and communicates the opportunity for the gift of donation to families who have recently lost a loved one using empathy and care.
Performs other related duties as assigned.
The ideal candidate will have:
A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification
1+ years in a health-care related position including use of medical terminology.
CTBS, RN, or LPN desired.
Working knowledge of computers and Microsoft Office applications.
Ability to exercise independent judgement and multitask.
Exceptional teamwork, communication, and conflict management skills.
Demonstrated excellence in intrapersonal skills along with strong attention to detail and organizational skills.
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
$29k-35k yearly est. Auto-Apply 60d+ ago
Account Servicing Representative
Clearbalance Healthcare 3.9
Account specialist job in Knoxville, TN
Account Servicing Representatives (ASR) are responsible for processing client funding requests in an accurate and timely manner. They are responsible for following company guidelines to resolve account exceptions within a reasonable timeframe to ensure optimal outcomes for clients and customers. ASRs are a part of the Loan Servicing Team and work closely with the Customer Success team to ensure customer requests are maintained efficiently to meet the needs and expectations of their assigned customers.
RESPONSIBILITIES
Ensuring that funding summaries and total sheets are accurate and sent timely to our banking partners and clients.
Resolving account exceptions, managing a clean ClearPath Inbox and keeping provider action accounts to a minimum to facilitate prompt funding of accounts.
Analyzing customers' exceptions and workmaps to determine ways internally or externally to minimize these activities.
Assist in the analysis of customers' performance to identify opportunities for increased loan volume.
Report all variances and potential issues to management.
Works closely with internal resources to ensure customer and banking partner satisfaction as well as successful problem resolution.
Maintains a strong working knowledge of their customers' patient accounting systems and organizational structure.
Protect company data at all times.
Educate yourself on security measures to protect company property (e.g. shoulder surfing, phishing attacks, etc), be aware if all potential threats and surroundings, never write down information from your computer's monitor, and do not share any company information unless you have confirmed that person's identity.
Maintains knowledge of the Bank Secrecy Act (BSA) and the ClearBalance policies that support compliance with BSA.
Performs all duties in a manner that fully supports compliance with all laws and ClearBalance policies.
Other duties as assigned.
EDUCATIONAL AND PROFESSIONAL REQUIREMENTS
High School Diploma
2 years of experience in a banking, accounting, or similar business role
PERFORMANCE MEASURES
Maintain a high level of accuracy in correspondence and reporting to banking partners and clients.
Achieve customer objectives defined by company management in the exception process.
Maintains high customer satisfaction ratings that meet company standards.
Completes required training and development objectives within the assigned time frame.
Follow compliance requirements.
COMPANY DESCRIPTION:
ClearBalance is the leading provider of consumer-friendly patient financing programs to
U.S. based hospitals and health systems. Our programs provide a positive experience for patients who need the ability to repay their healthcare expenses with manageable monthly payments while our healthcare partners are able to significantly improve operating margins and minimizes patients referred to collection agencies. ClearBalance has been at the forefront of patient pay management since 1992, setting and delivering a high bar
for patient financing solutions, patient pay reimbursement, revenue cycle IT expertise, and the patient/consumer experience.
$24k-30k yearly est. 60d+ ago
Building Services Specialist I
Metropolitan Knoxville Airport Authority 4.0
Account specialist job in Alcoa, TN
Job DescriptionSalary: $16.00/hour
ABOUT US: The Metropolitan Knoxville Airport Authority
TheMetropolitan Knoxville Airport Authority (MKAA), established in 1978 as a nonprofit organization, owns and operates McGhee Tyson Airport (TYS)and Downtown Island Airport (DKX). With more than 88-years of service to the East Tennessee region, MKAA plays a vital role in supporting the area's air transportation system. Centrally located within a day's drive or short flight of major U.S. cities, our airports are positioned for continued growth and innovation. If you're interested in contributing to the future success of TYS and DKX, we encourage you to explore this opportunity further.
The Position:
The Building Services Specialist I plays a key role in maintaining clean, safe, and welcoming facilities. This position is responsible for performing a variety of custodial and facility upkeep tasks, including sweeping, mopping, scrubbing, vacuuming, and caring for hard floors and carpets. Responsibilities also include emptying trash and recycling, servicing and restocking restrooms, and cleaning windows, glass furniture, fixtures, and walls. The role requires safe and proper use of cleaning chemicals and equipment, including preparing cleaning solutions as needed. The specialist also assists passengers with general information, reports repair needs, and requests necessary supplies to support daily operations. Additional duties include snow removal at building entrances, applying de-icing materials, monitoring for safety hazards such as spills or slick surfaces, and operating balers and compactors for recycling.
Responsibilities:
Maintain cleanliness of building floors through sweeping, mopping, scrubbing, and vacuuming.
Collect and dispose of trash and recycling materials.
Clean, sanitize, and restock restrooms.
Wash windows, glass partitions, and mirrors.
Dust and polish furniture, fixtures, stainless surfaces, and walls.
Strip, seal, finish, and polish hard floors; steam-clean or shampoo carpets. Safely use chemical cleaners and power equipment to protect floors, fixtures, and equipment.
Prepare cleaning solutions by accurately mixing water with detergents or acids according to specifications.
Provide general information and assistance to passengers as needed.
Report major repair needs or facility system concerns to leadership.
Request necessary supplies and equipment to complete cleaning duties.
Remove snow from building entrances and apply de-icing materials.
Monitor premises for safety hazards such as spills or wet areas and take appropriate action.
Operate balers and compactors to process recyclable materials.
Perform additional related duties as assigned.
The Ideal Candidate:
The ideal candidate possesses knowledge of effective cleaning and sanitizing methods, appropriate cleaning solutions, applicable custodial equipment and tools, and established health and safety procedures. They demonstrate strong organization and time-management skills, actively listen to fully understand verbal instructions, and maintain positive and effective working relationships. The role requires the ability to observe details, identify work that needs to be completed, and follow both verbal and written instructions. Excellent customer service skills and the ability to use a two-way radio are also essential.
Minimum Qualifications:High school diploma or equivalent preferred; less than one year of custodial experience is acceptable.
Salary and Compensation:
The salary for this position is $16/hour. MKAA provides a highly competitive benefits package, including comprehensive medical, dental, and vision coverage; disability and life insurance; vacation and sick leave; and a 401(a)-retirement program.
Deadline to Apply:
For best consideration,
apply by Sunday, January 11, 2026.***
Position open until filled
.
Please apply through this website (preferred), or mail resume to P.O. Box 15600 | Knoxville, TN 37901 | Attention: HR. Resumes/Applications must be received by the stated deadline, or postmarked by the deadline date, to be considered.
No phone calls or emails please.
Applicants must submit ALL the following to be considered: Official Metropolitan Knoxville Airport Authority Application or resume (Applicants submitting resumes must submit a completed signed copy of the MKAA application prior to being interviewed).
Selection Process:
Applications (and additional documents, if applicable) will be reviewed to identify applicants whose qualifications most closely meet the needs of the Metropolitan Knoxville Airport Authority. Employment process includes a security background check and physical (if applicable), which includes drug testing.
Applicants must be currently authorized to work in the United States on a long-term basis.
The Metropolitan Knoxville Airport Authority conducts random employee drug screening.
The Metropolitan Knoxville Airport Authority is an Equal Employment Opportunity Employer.
$16 hourly 22d ago
Accounts Payable Specialist III (Senior-Level)
Tri-Imaging Solutions
Account specialist job in Madisonville, TN
Job Description
Now Hiring Accounts Payable Specialist III (Senior-Level)! Schedule: Monday-Friday, standard business hours
Who We Are: Tri-Imaging Solutions is at the forefront of medical imaging equipment innovation, specializing in enterprise imaging systems management. We're committed to pushing boundaries and delivering cutting-edge solutions to the industry. Join our dynamic team and contribute to advancing medical imaging technology.
What's in It for You
• Hybrid schedule eligibility after 90 days (1 remote day/week)
• Medical, dental, and vision benefits
• 401(k) with company match
• Company-paid holidays + PTO
Position Overview
We're seeking an experienced and highly skilled Accounts Payable Specialist III to serve as a senior resource within the AP function. This role oversees complex and high-volume payables activity, resolves escalated vendor issues, and leads process improvement initiatives that strengthen accuracy, compliance, and operational efficiency - with a strong emphasis on AP workflows and reporting within Sage Intacct.
The ideal candidate brings 5+ years of progressive accounts payable experience and a proven ability to support month-end close, audits, and vendor relationship management while mentoring and guiding junior team members.
What You'll Do
• Independently manage complex and high-volume accounts payable transactions
• Review and approve invoice coding and processing completed by AP Specialists I & II
• Lead weekly, bi-weekly, and special payment runs (ACH, wire transfers, checks)
• Resolve escalated vendor disputes, discrepancies, and high-risk payment issues
• Manage key vendor relationships and serve as the primary escalation point
• Perform vendor statement reconciliations and oversee resolution of outstanding balances
• Prepare and review AP accruals and reconciliations during month-end close
• Support internal and external audits through reporting and documentation preparation
• Identify and implement process improvements and automation initiatives
• Assist in developing AP procedures, documentation, and training resources
• Mentor and provide day-to-day guidance to junior AP team members
• Serve as backup to the AP Manager as needed
What You'll Need
• 5+ years of progressive accounts payable experience, including complex or high-volume environments
• Hands-on experience with Sage Intacct (or a similar ERP system) - Sage Intacct strongly preferred
• Strong understanding of AP controls, invoice workflows, and payment processing (ACH, wire, checks)
• Experience supporting month-end close, accruals, and audit preparation
• Proficiency with Microsoft Excel and accounting/reporting tools
• Advanced attention to detail, analytical thinking, and problem-solving ability
• Excellent communication skills with a collaborative, team-focused approach
• Proven ability to prioritize workload, manage competing deadlines, and mentor others in a fast-paced setting
$44k-64k yearly est. 6d ago
MH Bilingual Account Representative
Firstbank 4.6
Account specialist job in Knoxville, TN
Description Hours:Monday - Thursday 11:00am - 8:00pmFriday 8:30pm - 5:30pmSummary: The MH Bilingual Account Representative works in our Specialty Lending Group/Manufactured Housing Servicing Department to deliver prompt, accurate, courteous customer service via phone, fax, mail, or email. The Bilingual Account Rep handles existing customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution. Essential Duties and Responsibilities:
Communicate with customers whose accounts are in collections to support payment resolution
Provide clear, empathetic, and professional support for billing inquiries and complaints
Handle a high volume of inbound and outbound calls (approximately 80-140 daily)
Document all customer interactions, including contact details, inquiry type, and resolution
De-escalate challenging situations with patience and problem-solving skills
Support onboarding and training of new team members
Meet monthly performance goals and service benchmarks
Collaborate with other departments to assist with customer translation needs
Ensure compliance with internal policies and external regulations
Perform additional duties as assigned to support team success
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience
High School Diploma or GED equivalent
Previous collections or customer service experience a plus
Skills and Abilities
Bilingual in Spanish required
Strong communication skills-written, verbal, and reading comprehension
Proficient in Microsoft Office (Excel, Word, Outlook)
Solid mathematical and analytical abilities
Accurate typing and data entry skills
Ability to demonstrate the highest level of ethical behavior and confidentiality and maintain confidentiality with sensitive information.
Respectful demeanor toward other associates and managers that promotes a positive and professional work environment.
FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.
$30k-35k yearly est. Auto-Apply 60d+ ago
Revenue, AR Analyst
Cellular Sales 4.5
Account specialist job in Knoxville, TN
Reconcile all point-of-sale monetary transactions, cash safe adjustments and maintain the B2B credit accounts on a weekly basis based on assigned markets.
Essential Functions
Reconcile credit and debit card transactions with merchant processor and research any variances for exception transactions
Research and reconcile all non-integrated pay types to determine validity and work with sales reps or other internal teams to resolve issues
Identify and prepare general ledger entries for import into accounting system
Reconcile Cash Reporting system adjustments and record to proper general ledger account
Assist market's B2B dealers in account set-up and maintenance
Provide reporting of weekly B2B AR aging for assigned markets
Work and maintain ServiceNow tickets for assigned markets
Prepare analysis of aging balances, charge-offs, etc. by market; Notify department manager of irregularities and concerns
Other job duties and projects as assigned
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Eligibility Qualifications (Knowledge, Skills, Abilities)
Strong organizational skills, detail-oriented and deadline driven while maintaining the highest level of accuracy
Ability to thrive in fast paced environment
Team Player with Positive Attitude
Easily Adaptable to Change
Complex problem solving
Supervisory Responsibilities
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Must be able to perform repetitious hand/eye movement, must be able to sit for long periods of time.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Position Type/Expected Hours of Work
This is a full-time hybrid position. Department hours are generally 8AM to 5PM, with some flexibility on work hours.
Travel
No travel is required for this position.
Required Education and Experience
High School Diploma/GED
Experience in Accounting or Finance
Proficient in Excel
Preferred Education and Experience
Bachelor's Degree in Accounting/Finance
Experience working with accounting software
General Ledger Experience
AAP/EEO Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$33k-40k yearly est. Auto-Apply 57d ago
Accounts Receivable Specialist
Fesco 4.6
Account specialist job in Knoxville, TN
Description Accounts Receivable Specialist Please note: This is a full-time, in person position located at our Knoxville office - 2315 Sycamore Drive. Knoxville, TN 37921 Hours are Mon-Fri 8 AM - 5 PM Pay: $23-25/hour Overview The Accounts Receivable Specialist works closely with a portfolio of business-to-business customers to manage the full accounts receivable process. This role ensures timely payment within terms, follows up on past-due accounts, conducts research and reconciliations, resolves billing issues, and secures payment on open invoices-while building and maintaining strong customer relationships.Essential Responsibilities
Build and maintain strong relationships with customers throughout the Accounts Receivable process.
Engage with customers via outbound phone calls and email to collect payments owed while preserving positive customer relationships.
Achieve Accounts Receivable KPIs, including daily call volume goals and accounts receivable percentages over 60 days.
Identify, negotiate, and secure approved payment arrangements on past-due balances.
Perform account reconciliations as needed to ensure accounting records are accurate and aligned.
Monitor changes in customer payment patterns and recommend accounts for credit evaluation when necessary.
Partner with internal stakeholders to align on appropriate payment strategies for past-due accounts and to drive cash flow and future revenue.
Drive innovative solutions for delinquent accounts when standard Accounts Receivable procedures are unsuccessful.
Review orders on hold and coordinate release once payment requirements are met.
Maintain strong internal and external communication to follow up on required information needed to obtain payment.
Other duties as assigned
QualificationsTo successfully perform this job, an individual must be able to perform each essential job duty and other assigned duties that may be assigned in the course of work and business.
2+ years of experience as a Credit Analyst, Accounts Receivable Specialist, or related field.
Experience handling a high-volume, small-dollar portfolio with outbound call and collection goals.
Must be self-motivated, customer-centric, and highly organized.
Experience reconciling AR accounts is a plus.
Ability to function effectively both independently and as a member of a team.
Self-motivated, goal-oriented, with a proven ability to learn quickly and work effectively in a fast-paced work environment.
Experience with Global Edge or other ERP software is a plus.
Must be at least 18 years old.
Completion of a satisfactory background check and drug screen
Benefits of Joining Our Team
Medical & Dental Insurance Coverage
Optional Short Term Disability Coverage
Long-Term Disability Coverage, plus optional Life and Vision Insurance
Paid time off for Vacations and Holidays
401 (k) Retirement Plan with Company match
Competitive starting hourly rate
About FESCO FESCO is the premier provider of equipment service for the food service industry. With more than 30 years of dedicated service, we know food service inside and out. Our vision is to be the most reliable source of service management solutions for the food service industry. Let us know if you want to be part of our team! To learn more, please visit us at: *************************** FESCO welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status. FESCO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. FESCO is a division of Unlimited Service Group “All Unique All United.”
$23-25 hourly Auto-Apply 13d ago
Accounts Receivable Specialist
Unlimited Service Group 4.3
Account specialist job in Knoxville, TN
Please note: This is a full-time, in person position located at our Knoxville office - 2315 Sycamore Drive. Knoxville, TN 37921 Hours are Mon-Fri 8 AM - 5 PM Pay: $23-25/hour The Accounts Receivable Specialist works closely with a portfolio of business-to-business customers to manage the full accounts receivable process. This role ensures timely payment within terms, follows up on past-due accounts, conducts research and reconciliations, resolves billing issues, and secures payment on open invoices-while building and maintaining strong customer relationships.
Essential Responsibilities
* Build and maintain strong relationships with customers throughout the Accounts Receivable process.
* Engage with customers via outbound phone calls and email to collect payments owed while preserving positive customer relationships.
* Achieve Accounts Receivable KPIs, including daily call volume goals and accounts receivable percentages over 60 days.
* Identify, negotiate, and secure approved payment arrangements on past-due balances.
* Perform account reconciliations as needed to ensure accounting records are accurate and aligned.
* Monitor changes in customer payment patterns and recommend accounts for credit evaluation when necessary.
* Partner with internal stakeholders to align on appropriate payment strategies for past-due accounts and to drive cash flow and future revenue.
* Drive innovative solutions for delinquent accounts when standard Accounts Receivable procedures are unsuccessful.
* Review orders on hold and coordinate release once payment requirements are met.
* Maintain strong internal and external communication to follow up on required information needed to obtain payment.
* Other duties as assigned
Qualifications
To successfully perform this job, an individual must be able to perform each essential job duty and other assigned duties that may be assigned in the course of work and business.
* 2+ years of experience as a Credit Analyst, Accounts Receivable Specialist, or related field.
* Experience handling a high-volume, small-dollar portfolio with outbound call and collection goals.
* Must be self-motivated, customer-centric, and highly organized.
* Experience reconciling AR accounts is a plus.
* Ability to function effectively both independently and as a member of a team.
* Self-motivated, goal-oriented, with a proven ability to learn quickly and work effectively in a fast-paced work environment.
* Experience with Global Edge or other ERP software is a plus.
* Must be at least 18 years old.
* Completion of a satisfactory background check and drug screen
Benefits of Joining Our Team
* Medical & Dental Insurance Coverage
* Optional Short Term Disability Coverage
* Long-Term Disability Coverage, plus optional Life and Vision Insurance
* Paid time off for Vacations and Holidays
* 401 (k) Retirement Plan with Company match
* Competitive starting hourly rate
About FESCO
FESCO is the premier provider of equipment service for the food service industry. With more than 30 years of dedicated service, we know food service inside and out. Our vision is to be the most reliable source of service management solutions for the food service industry. Let us know if you want to be part of our team! To learn more, please visit us at: ***************************
FESCO welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
FESCO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
FESCO is a division of Unlimited Service Group "All Unique All United."
$23-25 hourly Auto-Apply 13d ago
Wealth Management Client Specialist
First Horizon Corp 3.9
Account specialist job in Morristown, TN
The Wealth Management Client Specialist will be actively involved in supporting advisor(s) through a full service platform. Assists in achievement of sales revenue by customer contact, relationship building, referral source management, technical, and interpersonal skills. The Client Specialist helps gauge and enhance client satisfaction and ensures adherence to operating procedures. Demonstrates ownership and accountability for data integrity, including accuracy of client data within source systems.
Essential Duties and Responsibilities:
* Under general supervision, provide overall support to management, advisors and other support staff including, operating the firms business process management system, maintaining appropriate files, monitoring multiple email inboxes, working with back office to ensure processing is completed, handling of inbound calls/requests when needed and all other facets of support activities assigned.
* Extensive client contact , involved in all activities that align with prospective and existing clients
* Performs account maintenance including money transfer requests, address changes, etc.
* Serves as liaison and between sales team, compliance, and other business lines throughout the firm
* Manages account opening process, including but not limited to retrieving relevant executed documentation from clients and in compliance with regulatory procedures
* Reviews client account activity on a daily, weekly, and monthly basis to ensure overall accuracy, proper settlement, and reconciliation
* May attend client meetings, prospect meeting, and client/marketing events
* Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadline in a fast-paced work environment.
* Coordinate and execute activities such as account paperwork fulfillment, account representative changes, and various project support
* Fulfill financial advisor requests and resolve service-related issues and inquiries
* Process tasks and resolve issues in a timely and accurate manner
* Ensure adherence to compliance operating policies and procedures including maintaining confidentially and client privacy at all times
* Maintain a focus on continuous improvement and provides feedback on system enhancements
* Master technology to ensure it is being used to its full benefit
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
1. 0-2 years' experience required; 2-4 years' experience preferred
2. High School diploma required for consideration (or equivalent); Bachelors preferred
3. Proficient use of Microsoft Excel, Word, Outlook & PowerPoint required, experience with DocuSign preferred
4. Accurate typing, spelling & grammar skills. Good written and oral communication skills. Good organizational and customer service skills. General banking and operations experience is helpful
5. FINRA Licenses : Series 7, 66/63 preferred
6. Appropriate State Life & Health Insurance licenses preferred
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
* Medical with wellness incentives, dental, and vision
* HSA with company match
* Maternity and parental leave
* Tuition reimbursement
* Mentor program
* 401(k) with 6% match
* More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
Facebook
X formerly Twitter
LinkedIn
Instagram
YouTube
$29k-33k yearly est. 49d ago
Accounts Receivable Specialist
Acts Fleet Maintenance
Account specialist job in Knoxville, TN
Job DescriptionAre you looking for a long-term career with a stable, growing organization that values its people? Join a well-established company that has proudly served its customers since 1989. We continue to grow by investing in our employees, our processes, and the quality of service we deliver.What We Offer
Positive, fast-paced, and collaborative work environment
Ongoing training and professional development opportunities
Competitive compensation
Comprehensive benefits package, including:
Medical, dental, and vision insurance
Life insurance
401(k) with company match
Paid vacation and paid holidays
About Us
We are the South's leading preventative fleet maintenance company, focused on reducing costly repairs through proactive maintenance solutions. Our mission is to keep our clients' vehicles safe, reliable, and on the road.Position Overview
The Accounts Receivable Specialist plays a vital role in maintaining accurate financial records and supporting the integrity of our accounts receivable processes. This role is ideal for a detail-oriented professional who enjoys data analysis, problem-solving, and contributing to continuous improvement initiatives.Key Responsibilities
Oversee, verify, and reconcile accounts receivable transactions
Process and record customer payments and deposits accurately and timely
Monitor cash flow and prepare related reports
Assist with month-end close activities
Manage customer accounts to ensure accuracy and compliance
Prepare and distribute monthly financial reports
Research, resolve, and correct discrepancies
Provide excellent customer service when communicating account-related matters
Identify and recommend process improvements to increase efficiency and reduce costs
Perform additional duties and special projects as assigned
Qualifications
7-10 years of experience in accounting or financial roles
Strong understanding of accounting entries, processes, and financial reporting
In-depth knowledge of Generally Accepted Accounting Principles (GAAP)
Hands-on experience with accounting software systems
Proficiency in Microsoft Office Suite
Strong analytical, numerical, and problem-solving skills
Ability to manage multiple priorities and meet deadlines
Exceptional attention to detail and accuracy
Bachelor's degree in Accounting or Finance (required)
Work Location & Schedule
On-site position at our Fountain City office
Core business hours: Monday through Friday
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$30k-39k yearly est. 8d ago
Title/Billing Clerk
Ole Ben Franklin Motors
Account specialist job in Oak Ridge, TN
Job Description
Ole Ben Franklin Mitsubishi is hiring for a Title/Billing Clerk in our business office located in Oak Ridge, TN. The Title/Billing Clerk processes car deals, verifies costs, and prepares legal transfer of documents for the DMV.
Essential Duties & Responsibilities:
• Prepare tax and title documents.
• Submit all legal transfer documents to the DMV.
• Receive and process paperwork from the F&I department.
• Prepare payoff checks for new vehicles and trade-ins.
• Post vehicle sales and purchases.
• Input inventory control information.
• Prepare trade-in vehicle jackets.
• Ensure that name and address filed are updated on an ongoing basis.
Onsite training will be provided along with, competitive pay, benefits, and a company matched 401k. We are a high volume dealership and all applicants should be highly organized, detail oriented, and have the ability to multi-task. Highly driven, team-oriented individuals encouraged to apply.
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$27k-35k yearly est. 2d ago
On-Site Medical Call-Center Specialist
DCI Donor Services 3.6
Account specialist job in Knoxville, TN
Job Description
DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Donor Specialist with expertise in communicating during difficult situations and building relationships with families. This position will serve as part of a team of passionate and driven individuals responsible for coordinating the gift of health and life through donation. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. The Donor Specialist is responsible offering the gift of donation to potential donor families.
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
*This is not a fully remote position. This position is located in Knoxville, TN.
This position will be assigned on a rotating 12-hour schedule assigned to the night shift (7:00pm - 7:00am EST). This position will require training during day shift.
Key responsibilities this position will perform include:
Effectively captures medical information accurately and completely into donor management software.
Facilitates the donation process through coordination and communication with donor families and medical personnel.
Supports families of potential donors and communicates the opportunity for the gift of donation to families who have recently lost a loved one using empathy and care.
Performs other related duties as assigned.
The ideal candidate will have:
A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification
1+ years in a health-care related position including use of medical terminology.
CTBS, RN, or LPN desired.
Working knowledge of computers and Microsoft Office applications.
Ability to exercise independent judgement and multitask.
Exceptional teamwork, communication, and conflict management skills.
Demonstrated excellence in intrapersonal skills along with strong attention to detail and organizational skills.
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
$29k-35k yearly est. 2d ago
Accounts Payable Specialist III (Senior-Level)
Tri-Imaging Solutions
Account specialist job in Madisonville, TN
Now Hiring Accounts Payable Specialist III (Senior-Level)! Schedule: Monday-Friday, standard business hours
Who We Are: Tri-Imaging Solutions is at the forefront of medical imaging equipment innovation, specializing in enterprise imaging systems management. We're committed to pushing boundaries and delivering cutting-edge solutions to the industry. Join our dynamic team and contribute to advancing medical imaging technology.
What's in It for You
• Hybrid schedule eligibility after 90 days (1 remote day/week)
• Medical, dental, and vision benefits
• 401(k) with company match
• Company-paid holidays + PTO
Position Overview
We're seeking an experienced and highly skilled Accounts Payable Specialist III to serve as a senior resource within the AP function. This role oversees complex and high-volume payables activity, resolves escalated vendor issues, and leads process improvement initiatives that strengthen accuracy, compliance, and operational efficiency - with a strong emphasis on AP workflows and reporting within Sage Intacct.
The ideal candidate brings 5+ years of progressive accounts payable experience and a proven ability to support month-end close, audits, and vendor relationship management while mentoring and guiding junior team members.
What You'll Do
• Independently manage complex and high-volume accounts payable transactions
• Review and approve invoice coding and processing completed by AP Specialists I & II
• Lead weekly, bi-weekly, and special payment runs (ACH, wire transfers, checks)
• Resolve escalated vendor disputes, discrepancies, and high-risk payment issues
• Manage key vendor relationships and serve as the primary escalation point
• Perform vendor statement reconciliations and oversee resolution of outstanding balances
• Prepare and review AP accruals and reconciliations during month-end close
• Support internal and external audits through reporting and documentation preparation
• Identify and implement process improvements and automation initiatives
• Assist in developing AP procedures, documentation, and training resources
• Mentor and provide day-to-day guidance to junior AP team members
• Serve as backup to the AP Manager as needed
What You'll Need
• 5+ years of progressive accounts payable experience, including complex or high-volume environments
• Hands-on experience with Sage Intacct (or a similar ERP system) - Sage Intacct strongly preferred
• Strong understanding of AP controls, invoice workflows, and payment processing (ACH, wire, checks)
• Experience supporting month-end close, accruals, and audit preparation
• Proficiency with Microsoft Excel and accounting/reporting tools
• Advanced attention to detail, analytical thinking, and problem-solving ability
• Excellent communication skills with a collaborative, team-focused approach
• Proven ability to prioritize workload, manage competing deadlines, and mentor others in a fast-paced setting
$44k-64k yearly est. Auto-Apply 9d ago
Accounts Receivable Specialist
Unlimited Service Group 4.3
Account specialist job in Knoxville, TN
at FESCO
Accounts Receivable Specialist Please note: This is a full-time, in person position located at our Knoxville office - 2315 Sycamore Drive. Knoxville, TN 37921 Hours are Mon-Fri 8 AM - 5 PM Pay: $23-25/hour Overview The Accounts Receivable Specialist works closely with a portfolio of business-to-business customers to manage the full accounts receivable process. This role ensures timely payment within terms, follows up on past-due accounts, conducts research and reconciliations, resolves billing issues, and secures payment on open invoices-while building and maintaining strong customer relationships.Essential Responsibilities
Build and maintain strong relationships with customers throughout the Accounts Receivable process.
Engage with customers via outbound phone calls and email to collect payments owed while preserving positive customer relationships.
Achieve Accounts Receivable KPIs, including daily call volume goals and accounts receivable percentages over 60 days.
Identify, negotiate, and secure approved payment arrangements on past-due balances.
Perform account reconciliations as needed to ensure accounting records are accurate and aligned.
Monitor changes in customer payment patterns and recommend accounts for credit evaluation when necessary.
Partner with internal stakeholders to align on appropriate payment strategies for past-due accounts and to drive cash flow and future revenue.
Drive innovative solutions for delinquent accounts when standard Accounts Receivable procedures are unsuccessful.
Review orders on hold and coordinate release once payment requirements are met.
Maintain strong internal and external communication to follow up on required information needed to obtain payment.
Other duties as assigned
QualificationsTo successfully perform this job, an individual must be able to perform each essential job duty and other assigned duties that may be assigned in the course of work and business.
2+ years of experience as a Credit Analyst, Accounts Receivable Specialist, or related field.
Experience handling a high-volume, small-dollar portfolio with outbound call and collection goals.
Must be self-motivated, customer-centric, and highly organized.
Experience reconciling AR accounts is a plus.
Ability to function effectively both independently and as a member of a team.
Self-motivated, goal-oriented, with a proven ability to learn quickly and work effectively in a fast-paced work environment.
Experience with Global Edge or other ERP software is a plus.
Must be at least 18 years old.
Completion of a satisfactory background check and drug screen
Benefits of Joining Our Team
Medical & Dental Insurance Coverage
Optional Short Term Disability Coverage
Long-Term Disability Coverage, plus optional Life and Vision Insurance
Paid time off for Vacations and Holidays
401 (k) Retirement Plan with Company match
Competitive starting hourly rate
About FESCO FESCO is the premier provider of equipment service for the food service industry. With more than 30 years of dedicated service, we know food service inside and out. Our vision is to be the most reliable source of service management solutions for the food service industry. Let us know if you want to be part of our team! To learn more, please visit us at: *************************** FESCO welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status. FESCO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. FESCO is a division of Unlimited Service Group “All Unique All United.”
$23-25 hourly Auto-Apply 12d ago
Wealth Management Client Specialist
First Horizon 3.9
Account specialist job in Morristown, TN
The Wealth Management Client Specialist will be actively involved in supporting advisor(s) through a full service platform. Assists in achievement of sales revenue by customer contact, relationship building, referral source management, technical, and interpersonal skills. The Client Specialist helps gauge and enhance client satisfaction and ensures adherence to operating procedures. Demonstrates ownership and accountability for data integrity, including accuracy of client data within source systems.
Essential Duties and Responsibilities:
• Under general supervision, provide overall support to management, advisors and other support staff including, operating the firms business process management system, maintaining appropriate files, monitoring multiple email inboxes, working with back office to ensure processing is completed, handling of inbound calls/requests when needed and all other facets of support activities assigned.
• Extensive client contact , involved in all activities that align with prospective and existing clients
• Performs account maintenance including money transfer requests, address changes, etc.
• Serves as liaison and between sales team, compliance, and other business lines throughout the firm
• Manages account opening process, including but not limited to retrieving relevant executed documentation from clients and in compliance with regulatory procedures
• Reviews client account activity on a daily, weekly, and monthly basis to ensure overall accuracy, proper settlement, and reconciliation
• May attend client meetings, prospect meeting, and client/marketing events
• Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadline in a fast-paced work environment.
• Coordinate and execute activities such as account paperwork fulfillment, account representative changes, and various project support
• Fulfill financial advisor requests and resolve service-related issues and inquiries
• Process tasks and resolve issues in a timely and accurate manner
• Ensure adherence to compliance operating policies and procedures including maintaining confidentially and client privacy at all times
• Maintain a focus on continuous improvement and provides feedback on system enhancements
• Master technology to ensure it is being used to its full benefit
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
1. 0-2 years' experience required; 2-4 years' experience preferred
2. High School diploma required for consideration (or equivalent); Bachelors preferred
3. Proficient use of Microsoft Excel, Word, Outlook & PowerPoint required, experience with DocuSign preferred
4. Accurate typing, spelling & grammar skills. Good written and oral communication skills. Good organizational and customer service skills. General banking and operations experience is helpful
5. FINRA Licenses : Series 7, 66/63 preferred
6. Appropriate State Life & Health Insurance licenses preferred
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
Facebook
X formerly Twitter
LinkedIn
Instagram
YouTube
$29k-33k yearly est. 47d ago
Accounts Receivable Specialist
Acts Fleet Maintenance
Account specialist job in Knoxville, TN
Are you looking for a long-term career with a stable, growing organization that values its people? Join a well-established company that has proudly served its customers since 1989. We continue to grow by investing in our employees, our processes, and the quality of service we deliver.What We Offer
Positive, fast-paced, and collaborative work environment
Ongoing training and professional development opportunities
Competitive compensation
Comprehensive benefits package, including:
Medical, dental, and vision insurance
Life insurance
401(k) with company match
Paid vacation and paid holidays
About Us
We are the South's leading preventative fleet maintenance company, focused on reducing costly repairs through proactive maintenance solutions. Our mission is to keep our clients' vehicles safe, reliable, and on the road.Position Overview
The Accounts Receivable Specialist plays a vital role in maintaining accurate financial records and supporting the integrity of our accounts receivable processes. This role is ideal for a detail-oriented professional who enjoys data analysis, problem-solving, and contributing to continuous improvement initiatives.Key Responsibilities
Oversee, verify, and reconcile accounts receivable transactions
Process and record customer payments and deposits accurately and timely
Monitor cash flow and prepare related reports
Assist with month-end close activities
Manage customer accounts to ensure accuracy and compliance
Prepare and distribute monthly financial reports
Research, resolve, and correct discrepancies
Provide excellent customer service when communicating account-related matters
Identify and recommend process improvements to increase efficiency and reduce costs
Perform additional duties and special projects as assigned
Qualifications
7-10 years of experience in accounting or financial roles
Strong understanding of accounting entries, processes, and financial reporting
In-depth knowledge of Generally Accepted Accounting Principles (GAAP)
Hands-on experience with accounting software systems
Proficiency in Microsoft Office Suite
Strong analytical, numerical, and problem-solving skills
Ability to manage multiple priorities and meet deadlines
Exceptional attention to detail and accuracy
Bachelor's degree in Accounting or Finance (required)
Work Location & Schedule
On-site position at our Fountain City office
Core business hours: Monday through Friday
How much does an account specialist earn in Knoxville, TN?
The average account specialist in Knoxville, TN earns between $28,000 and $68,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.
Average account specialist salary in Knoxville, TN
$44,000
What are the biggest employers of Account Specialists in Knoxville, TN?
The biggest employers of Account Specialists in Knoxville, TN are: