Account specialist jobs in Terre Haute, IN

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At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. **Job Summary** Under supervision, this position is responsible for working on the phone all day in a call center to assist members and physicians by responding to telephone and written inquiries in a prompt, accurate and objective manner. Duties include: conducting research; spends approximately 85% of the scheduled time on the phone according to business need. JOB REQUIREMENTS: + High school diploma OR GED. + 6 months customer service experience OR 6 months experience in an office environment. + Data entry and/or typing experience. + Interpersonal, verbal and written communication skills. + Analytical and organizational skills and independent decision making skills. + Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks. PREFERRED JOB REQUIREMENTS: + 9 months customer service experience. + Experience working with various lines of business, i.e. CDHP, Medicare, Wellness, and Disease Management. + Knowledge of medical terminology and anatomy. + Proven ability to learn quickly and adapt to change. + Referral preference given to applicants able to take and meet testing criteria. **Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!** **Pay Transparency Statement:** At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting ************************************* . The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. **HCSC Employment Statement:** We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. **Base Pay Range** $17.75 - $27.83 Exact compensation may vary based on skills, experience, and location. **Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities.** **Join our Talent Community. (******************************************** PA8v\_eHgqFiDb2AuRTqQ)** For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren't afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you'll have to improve health care delivery in an open, collaborative environment. HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants. If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at ************** to request reasonable accommodations. Please note that only **requests for accommodations in the application process** will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions. Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas, Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association © Copyright 2025 Health Care Service Corporation. All Rights Reserved.

Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements Must have a valid Driver License (driving experience, 1-2 yrs minimum) Must have parking for a vehicle Must be authorized to work in the US Must pass the background check Enjoys driving, with flexible schedule Available for a minimum of 3 months Responsible & Reliable Good driving skills Great communication skills High level of responsibility General car knowledge Tech savvy (smartphone and basic apps) Basic computer skills Self-motivated and detailed oriented We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!

Part-Time Insurance Verification Specialist Schedule: Monday-Friday, 12:00 PM - 5:00 PM (minimum 25 hours/week) Pay: Starting at $15/hour We are seeking a Part-Time Insurance Verification Specialist to support our insurance team and over 50 hearing aid retail locations. This role helps ensure insurance benefits are verified accurately and communicated clearly before patient appointments. This position supports a high volume of daily requests and is best suited for someone who enjoys staying focused and productive throughout their scheduled work hours. Responsibilities include: Verifying insurance benefits for patients Communicating benefit information to store teams Navigating insurance portals and contacting carriers as needed Documenting information accurately and consistently What we're looking for: Strong attention to detail and organization Ability to manage a steady workflow and meet deadlines Clear written and verbal communication Medical office or insurance experience a plus (training provided) Benefits include: PTO accrual Paid holidays Employee Assistance Program (EAP) Nectar employee recognition 401(k) plan (not matched)

Join a Team That's Built to Last! Ready for a fresh start? Accelerate your career with Superior Auto, where your drive and determination pave the road to success. Founded in 1975, Superior Auto Inc. is one of the nation's largest, privately-held buy here, pay here automotive retailers with 71 locations. We're looking for an Account Representative who excels at delivering outstanding customer service and thrives on building lasting professional relationships. By effectively communicating and driving proactive collections, you'll play a pivotal role in the success of our team. If you've got DRIVE and you're looking to make an impact, we'd love you to make a difference with us. What's In It For You? Competitive compensation, including a base hourly rate and performance-based incentives tied to collection success and sales. Enjoy a work-life balance with no Sunday or late-night retail hours. Dealership hours are Monday-Friday, 9 am-6 pm, and Saturday, 9 am-4 pm. The Extras Are Always Nice! Paid time off, including vacation, holidays, your birthday, and sick/personal days. Comprehensive health, dental, and vision insurance. 401(k) with company contributions. Company-paid life insurance. Career advancement opportunities, including our Manager-in-Training program and Superior University. Who Are We Excited About Hiring? Professional Drive - Desire to meet and exceed collections goals with determination to succeed. Winning Attitude - Positive outlook and willingness to help others. Customer Service Champion - Experience resolving issues and maintaining regular communication with customers. Ability to Prioritize - Adjusts tasks and schedules based on business needs. Level-Headed - De-escalates and maintains composure in challenging situations. Lifelong Learner - Open to sharing ideas and gaining new insights, with a coachable mindset for growth. Team Player - Collaborates effectively with a team to achieve goals and objectives. Effective Communicator - Speaks and writes with confidence, professionalism, and competence for a wide range of audiences. The Specifics: High school diploma or equivalent. 1-2 years of customer service or collections experience. Proficient with computers, including familiarity with Microsoft Office or similar tools. Valid driver's license with a clean record (minimal moving violations in the last three years). Diversity and Inclusion: At Superior Auto, we are committed to fostering an inclusive and diverse workplace. We are proud to be an Equal Opportunity Employer, encouraging candidates of all backgrounds to apply.

We exist to provide the highest quality service to our consumers in the areas of billing and collecting of patient accounts. Our goal is to create an atmosphere of friendliness, cooperation and trust in which our staff and consumers will be comfortable discussing monetary matters. Our role is to serve our consumers through sound financial practices, prompt efficient processing of information and adherence to regulations, policies, and procedures. We believe in the value and worth of all people and feel they are entitled to respect, honesty, and understanding. Essential Duties/Responsibilities To perform this job successfully, an individual must be able to perform the daily activities of the Patient Account Representative with little supervision and be capable of making decisions that are required to carry out the mission of the Patient Accounts department. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Process, manage and maintain patient accounts, including all third-party payors. Analyze, identify, and resolve problems pertaining to EOB's, billing errors and outstanding reports. Define new methods and services to enhance the quality of internal processes to reduce departmental errors. Assess and resolve client credit-balance statements. Process all commercial insurance payment applications, including Medicare, Medicaid, and third-party. Manage overpayment refund process for all submitted claims. Manage multiple tasks simultaneously. Performs other duties as assigned. Minimum Qualifications/Requirements High School Diploma or equivalent. Two-years' experience: medical billing procedures; accounting principles; data entry and retrieval. Working knowledge of collection policies, practices, laws and applicable regulations, regarding Medicaid, Medicare and third-party insurance agencies. Excellent computer skills, Microsoft Excel and Microsoft Outlook experience strongly preferred. Electronic Medical Record experience strongly preferred. Basic skills: office/clerical, math, written and oral communications. Ability to use basic office equipment: i.e., copy / fax machine, calculator, etc. Excellent customer service skills. Willingness to use personal transportation in work capacity. Certificates, Licenses, Registrations Valid driver's license in accordance with HCI motor vehicle policy. Physical Demands PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The majority of the work is performed at a desk. Bending, or standing on small ladders is necessary for filing or retrieval of files. Also, some lifting of boxes may be required. Some tasks may require long periods of sitting. Other tasks may require prolonged periods of data entry. Work Environment The work area is spacious, clean and tastefully decorated. Some functions associated with position may be stressful due to deadlines and quotas to be met. Access to equipment and records to perform all duties is readily available. Conditions of Employment Completion of tuberculin screening no later than three days prior to first day of employment and annually thereafter Completion of MMR, Varicella, influenza and coronavirus vaccine Completion of a pre-employment drug screening and completion of post-employment drug or alcohol tests upon reasonable suspicion of use. Completion of Center-wide orientation and ALL required paperwork prior to reporting for work Demonstrated computer literacy through successful completion of pre-employment testing may be required. Completion of HCI Commitment to Quality training, Trauma Informed Care, and current learning platform. Completion of Essential Learning requirements Attendance at all mandatory staff development and training Successful completion of a six month on the job orientation period Participation in payroll electronic deposit Adherence to all policies, procedures, rules and regulations set forth by Hamilton Center, Inc. Satisfactory reference and background investigation checks. Successful completion of New Employee Department Checklist within 90 days of employment Successful completion of Annual PES Job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. They are meant to be accurate reflections of the essential job elements for making fair pay decisions about jobs.

Status: Full-Time, Hourly Non-Exempt Why Join First Financial Bank? If you have strong communication skills and enjoy problem-solving while assisting clients with financial solutions, our Collector role could be a great fit! This position allows you to work directly with clients to manage delinquent accounts, arrange payment plans, and ensure compliance with banking regulations. Apply today and take the next step in your financial services career! What You'll Do * Manage Collections: Act as a collection agent for all installment loan accounts deemed delinquent, including charge-off activity and recoveries. * Assist Clients: Contact customers with past-due accounts and provide financial counseling via phone, mail, and in-person visits as necessary. * Develop Payment Plans: Work with customers to establish manageable repayment solutions. * Assemble Charge-Off Files: Ensure thorough documentation and organization of charge-off activity. * Ensure Compliance: Follow banking policies, and industry standards in all collection efforts. What We're Looking For * High school diploma or equivalent. * Minimum 1 year of customer service experience in a business setting. * Prior banking experience and/or collection experience is preferred. * Computer proficiency, including working knowledge of word processing and spreadsheet software, including Microsoft Excel. * Strong written and oral communication skills. * Detail-oriented with excellent organizational skills. * Ability to commute to the primary work location and occasionally to other work locations within driving distance. * Ability to remain in a stationary position for up to 75% of an eight (8) hour workday. * Ability to review information and details at close range (within a few feet). What We Offer * Competitive Pay & Benefits: Medical, dental, vision, and employer-paid life and disability insurance. * Financial Perks: 401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits. * Work-Life Balance: Paid time off, including 11 Federal Reserve bank holidays. * Growth Opportunities: Tuition assistance and professional development programs. * A Supportive Culture: Integrity, collaboration, innovation, and respect are at the heart of what we do. Who We Are First Financial Bank is a dynamic financial institution with over $5.5 billion in assets and a proud history dating back to 1834. With more than 75 banking centers across five states, we are committed to empowering our clients, fostering personal growth, and building community. Joining First Financial Bank means becoming part of a legacy where your work directly contributes to the stability and growth of the communities we serve. Here, you are more than an employee; you are an essential member of a team dedicated to living out the values of "One First" every day. Be part of a bank that values your contributions and invests in your future! Ready to Join Us? Apply now and take the next step in your banking career! We review all applications and will respond promptly. First Financial Bank is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, military and/or veteran status, cross-bases issues, or any other Federal or State legally protected classes.

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for TJ Tingley - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Chad Budreau - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Job DescriptionBenefits: 401(k) matching Flexible schedule Opportunity for advancement Paid time off Signing bonus ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Kenzi Cheesewright - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist clients with policy applications and renewals. Handle client inquiries and provide timely responses. Maintain accurate records of client interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Job Description Horizon Health is a Critical Access, Rural Health Facility comprised of 25-inpatient beds located in Paris, IL & a multitude of outpatient clinic settings including Family Practice and Specialty Clinics in Paris and surrounding cities. We have been serving residents of Edgar County since 1968 though community education, emergency services, and outpatient care. As we continue to expand our services & locations, our community has grown far beyond Paris. Our rich history and strong community support pave the way for the future of healthcare as we serve you-our family, friends, and neighbors. Position Summary: The medical billing specialist is responsible for ensuring accurate billing, timely submission of electronic and/or paper claims, monitoring claim status, researching rejections and denials, documenting related account activities for Medicare, Medicaid, Medicaid Managed Care, and commercial insurance payers which includes Worker's Compensation and Auto claims as well as Corporate contracts. The medical billing specialist must possess critical thinking skills and an understanding of rules and guidelines for all payers to manage accounts in an accurate and timely manner. In addition, the medical billing specialist must demonstrate proficiency within the EHR (Electronic Health Record) to ensure all functionality is utilized for the utmost efficient processing of claims. Essential Functions (Responsibilities/Accountabilities): Accurately completes the billing process for Medicare, Medicaid, Commercial, WC, Auto and Corporate Contracts which includes knowing timely guidelines and payer specific rules and regulations. Maintains and documents organized records and files of all correspondence with insurances companies and patients which includes accurate and detailed claim notes of all f/u. Works independently while utilizing initiative and judgement in carrying out work details which includes multi tasking and time management to ensure the most effective use of time. Updates patient information and insurance information in the EHR system per phone calls with patients and/or insurance companies to get the most up to date information Utilization of payer portals to retrieve accurate billing information which includes patient eligibility and claims status. Performs f/u on claims in a timely manner to avoid timely denials. Works with supervisor and coding team members to resolve claim denials derived from coding denials. Processes corrected claims based on payer specific guidelines. Completes appeals process on line or via paper submission with supporting documentation Ability to analyze and interpret that claim denials are accurately sent to insurance companies. Process billing/insurance calls and questions from patients, providers offices, registration and patient service's staff. Ability to take payments, print billing summaries, send medical records for claim based requests. Ability to identify trends, and carrier issues relating to billing and reimbursements. Report finding to supervisor if large impact. Creates cases with EHR customer service when necessary. The responsibilities listed above are not all-inclusive; other activities may be required in support of the facilities goals and objectives. Position Requirements: High School graduate or GED Prior billing office experience preferred Able to use office equipment - computer, copier, fax, etc. Ability to analyze and reconcile billing statements Ability to communicate effectively and tactfully with patients and insurance companies Proficient use of Word and Excel Previous experience utilizing EHR preferred Pay Range: Pay ranges from $15.750/hour to $25.216/hour (rate of pay is based on applicable years of experience) Position Information: Location: 908 North Main Street Paris, IL 61944 Hours: Monday- Friday 8am-5pm Horizon Health is committed to caring not only for our patients, but for our staff as well. We offer you an extensive total compensation and benefits package. As an employee of Horizon Health, your benefits include a competitive salary, medical, dental and vision insurance, Employee 403(b), health savings account with Company match, as well as Vacation, Sick and Paid Holidays. Access to our benefits summary can be found by clicking the link below! *************************************************************************** Intrigued? Don't wait, apply today. We are actively reviewing applicants for the Clinic Billing Specialist. Be part of an organization that is dedicated to the growth and development of its colleagues. Here at Horizon Health, our employees speak for themselves. Join our family & begin an incredible career!

Job DescriptionBenefits: Bonus based on performance Competitive salary Free food & snacks Opportunity for advancement Paid time off Training & development Company parties Parental leave INTERN AGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. ROLE DESCRIPTION: As an Account Representative - State Farm Agent Team Member for Nick Hawkinson - State Farm Agency Intern, you are vital to our daily business operations and customers success. You grow our office through meaningful customer relations and act as a liaison between customer needs and State Farm departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Promote successful and long-lasting customer relations. QUALIFICATIONS: Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. Experiencing in managing customer relationships preferred. Interest in marketing products and services based on customer needs. Communication skills - written, verbal, and listening. Dedicated to customer service. Able to anticipate customer needs. Able to effectively relate to a customer.

Account Rep I Department: Business Office Reports To: Manager - Business Office Direct Reports: None FLSA Classification: Non-Exempt The Account Rep is responsible for providing outstanding customer service while performing a variety of clerical duties related to receiving, verifying, processing and recording insurance and patient payments. Will also perform business office secretarial duties including answering patient inquires and questions regarding patient payments. General Duties, Tasks and Responsibilities Ensures insurance claims are billed through the billing system after appropriately coded; reviews billing system errors and fixes prior to sending claims; sets up secondary claims to bill or notify appropriate biller for billing. Determines appropriate payment plan option(s) requested by patient based on income level; demonstrates good judgment on patient's reported income level in determining if more documentation is necessary and collects required documentation as needed. Accurately posts insurance payments; bills self-pay balances; sets up self-pay balance to go to agency per policy if no payment plan is set up; reviews and resolves billing conflicts with agency. Documents pertinent billing notes and patient communications in hospital billing systems to reflect accurate account history; explains receipting and insurance billing processes and reads account details to patients. Processes status claims for follow up before EOB is received; reviews AR for follow up on accounts; follows up on insurance in a timely manner to meet or exceed department policy standards; reports backlogs immediately to supervisor so that assistance can be utilized to relieve backlog. Monitors and updates hospital/billing systems and forms as needed for accurate billing; utilizes available resources to maintain billing compliance knowledge. Reviews and understands financial assistance program; refers patients to other assistance agencies as appropriate; evaluates likelihood of payment from other payers. Reviews and understands DRGs, HCPCS, CPT and ICD codes and their purpose on the billing forms and who is authorized to make changes to those codes; works with Home Health to resolve CPT/diagnosis code conflicts; informs supervisor as appropriate. Reviews and understands financial assistance program; refers patients to other assistance agencies as appropriate; Evaluates likelihood of payment from other payers. Determines appropriate payment plan options requested by patient based on income level; demonstrates good judgment on patient's reported income level in determining if more documentation is necessary and collects required documentation as needed. Prepares files, tracks and follows up on financial assistance packets, liens, estates and collection agencies in a timely manner. Submits self-pay and collection agency accounts timely; processes returned reports and documents (i.e. collection agency reports and bad checks). Documents pertinent billing notes and patient communications in hospital billing systems to reflect accurate account history; explains receipting and insurance billing processes and reads account details to patients. Prepares billing reports requested by supervisor and supports audit requests for documents. Ensures timely and accurate data exchanges between EMR and outsourced agencies. Complies with all established safety procedures to ensure a safe environment for patients, visitors and staff. Participates in performance improvement activities. Performs other duties as assigned. Education Requirements High School diploma / Equivalent Required Associate's Degree in a related field Preferred Experience Requirements Office / Clerical setting minimum 1 year Preferred Healthcare Insurance / Billing minimum 1 year Preferred Computer Skills Strong computer skills including Microsoft Excel and Outlook Additional Skills Strong interpersonal, organizational and time management skills Excellent written and verbal communication skills, be professional, polished and articulate well Knowledge of criteria for Medicare, Medicaid, HMO and private insurance

Job DescriptionBenefits: Bonus based on performance Paid time off Training & development Job Posting: Customer Service Representative Heather Taylor State Farm Agent (In-Office) Are you a charismatic, empathetic, and goal-driven individual passionate about delivering exceptional customer service and helping clients protect what matters most? Join our dynamic Heather Taylor State Farm agency as a Customer Service Representative and play a vital role in supporting and assisting our valued client baseworking onsite at our office! Key Responsibilities: Provide outstanding customer service by promptly responding to client inquiries, policy questions, and claims assistance in person, over the phone, and via email. Assist clients with policy changes, updates, and coverage questions to ensure their needs are met accurately and efficiently. Manage and nurture relationships with existing State Farm customers to ensure high satisfaction and retention. Assist clients with policy renewals, reviews, and updates in a professional and friendly manner. Support cross-selling efforts by identifying client needs and coordinating with sales representatives. Maintain accurate and up-to-date client records using State Farms CRM and management systems. Collaborate with the agent and team members to help achieve agency goals and ensure smooth office operations. Assist with onboarding new clients by providing excellent customer support throughout the sales process. Stay informed on State Farm products, promotions, and industry trends to provide accurate information to clients. Participate in team meetings, training, and professional development initiatives held onsite. What Were Looking For: Previous experience working within a State Farm agent office is preferred. A valid Property & Casualty and Life & Health insurance license is required. Strong communication skills with a friendly, patient, and empathetic approach. Customer-focused mindset with a passion for helping clients and problem-solving. Detail-oriented with excellent organizational skills. Ability to work collaboratively within an in-office team environment. Why Join Us? Work onsite in a supportive and engaging office environment. Be part of a reputable brand that values relationships and integrity. Opportunities for professional growth and continuous learning. Supportive team culture focused on success and collaboration. Competitive compensation and benefits. If youre ready to leverage your customer service skills and passion for helping others while working onsite, apply today to become an integral part of our Heather Taylor State Farm family!

Additional Information All your information will be kept confidential according to EEO guidelines.

Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will. Requirements Must have a valid Driver License (driving experience, 1-2 yrs minimum) Must have parking for a vehicle Must be authorized to work in the US Must pass the background check Enjoys driving, with flexible schedule Available for a minimum of 3 months Responsible & Reliable Good driving skills Great communication skills High level of responsibility General car knowledge Tech savvy (smartphone and basic apps) Basic computer skills Self-motivated and detailed oriented We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Join a Team That's Built to Last! Ready for a fresh start? Accelerate your career with Superior Auto, where your drive and determination pave the road to success. Founded in 1975, Superior Auto Inc. is one of the nation's largest, privately-held buy here, pay here automotive retailers with 71 locations. We're looking for an Account Representative who excels at delivering outstanding customer service and thrives on building lasting professional relationships. By effectively communicating and driving proactive collections, you'll play a pivotal role in the success of our team. If you've got DRIVE and you're looking to make an impact, we'd love you to make a difference with us. What's In It For You? Competitive compensation, including a base hourly rate and performance-based incentives tied to collection success and sales. Enjoy a work-life balance with no Sunday or late-night retail hours. Dealership hours are Monday-Friday, 9 am-6 pm, and Saturday, 9 am-4 pm. The Extras Are Always Nice! Paid time off, including vacation, holidays, your birthday, and sick/personal days. Comprehensive health, dental, and vision insurance. 401(k) with company contributions. Company-paid life insurance. Career advancement opportunities, including our Manager-in-Training program and Superior University. Who Are We Excited About Hiring? Professional Drive - Desire to meet and exceed collections goals with determination to succeed. Winning Attitude - Positive outlook and willingness to help others. Customer Service Champion - Experience resolving issues and maintaining regular communication with customers. Ability to Prioritize - Adjusts tasks and schedules based on business needs. Level-Headed - De-escalates and maintains composure in challenging situations. Lifelong Learner - Open to sharing ideas and gaining new insights, with a coachable mindset for growth. Team Player - Collaborates effectively with a team to achieve goals and objectives. Effective Communicator - Speaks and writes with confidence, professionalism, and competence for a wide range of audiences. The Specifics: High school diploma or equivalent 1-2 years of customer service or collections experience. Proficient with computers, including familiarity with Microsoft Office or similar tools. Valid driver's license with a clean record (minimal moving violations in the last three years). Diversity and Inclusion: At Superior Auto, we are committed to fostering an inclusive and diverse workplace. We are proud to be an Equal Opportunity Employer, encouraging candidates of all backgrounds to apply.

Account Rep I Department: Business Office Reports To: Manager - Business Office Direct Reports: None FLSA Classification: Non-Exempt The Account Rep is responsible for providing outstanding customer service while performing a variety of clerical duties related to receiving, verifying, processing and recording insurance and patient payments. Will also perform business office secretarial duties including answering patient inquires and questions regarding patient payments. General Duties, Tasks and Responsibilities Ensures insurance claims are billed through the billing system after appropriately coded; reviews billing system errors and fixes prior to sending claims; sets up secondary claims to bill or notify appropriate biller for billing. Determines appropriate payment plan option(s) requested by patient based on income level; demonstrates good judgment on patient's reported income level in determining if more documentation is necessary and collects required documentation as needed. Accurately posts insurance payments; bills self-pay balances; sets up self-pay balance to go to agency per policy if no payment plan is set up; reviews and resolves billing conflicts with agency. Documents pertinent billing notes and patient communications in hospital billing systems to reflect accurate account history; explains receipting and insurance billing processes and reads account details to patients. Processes status claims for follow up before EOB is received; reviews AR for follow up on accounts; follows up on insurance in a timely manner to meet or exceed department policy standards; reports backlogs immediately to supervisor so that assistance can be utilized to relieve backlog. Monitors and updates hospital/billing systems and forms as needed for accurate billing; utilizes available resources to maintain billing compliance knowledge. Reviews and understands financial assistance program; refers patients to other assistance agencies as appropriate; evaluates likelihood of payment from other payers. Reviews and understands DRGs, HCPCS, CPT and ICD codes and their purpose on the billing forms and who is authorized to make changes to those codes; works with Home Health to resolve CPT/diagnosis code conflicts; informs supervisor as appropriate. Reviews and understands financial assistance program; refers patients to other assistance agencies as appropriate; Evaluates likelihood of payment from other payers. Determines appropriate payment plan options requested by patient based on income level; demonstrates good judgment on patient's reported income level in determining if more documentation is necessary and collects required documentation as needed. Prepares files, tracks and follows up on financial assistance packets, liens, estates and collection agencies in a timely manner. Submits self-pay and collection agency accounts timely; processes returned reports and documents (i.e. collection agency reports and bad checks). Documents pertinent billing notes and patient communications in hospital billing systems to reflect accurate account history; explains receipting and insurance billing processes and reads account details to patients. Prepares billing reports requested by supervisor and supports audit requests for documents. Ensures timely and accurate data exchanges between EMR and outsourced agencies. Complies with all established safety procedures to ensure a safe environment for patients, visitors and staff. Participates in performance improvement activities. Performs other duties as assigned. Education Requirements High School diploma / Equivalent Required Associate's Degree in a related field Preferred Experience Requirements Office / Clerical setting minimum 1 year Preferred Healthcare Insurance / Billing minimum 1 year Preferred Computer Skills Strong computer skills including Microsoft Excel and Outlook Additional Skills Strong interpersonal, organizational and time management skills Excellent written and verbal communication skills, be professional, polished and articulate well Knowledge of criteria for Medicare, Medicaid, HMO and private insurance

Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will. Requirements Must have a valid Driver License (driving experience, 1-2 yrs minimum) Must have parking for a vehicle Must be authorized to work in the US Must pass the background check Enjoys driving, with flexible schedule Available for a minimum of 3 months Responsible & Reliable Good driving skills Great communication skills High level of responsibility General car knowledge Tech savvy (smartphone and basic apps) Basic computer skills Self-motivated and detailed oriented We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!