Account specialist jobs in Wilmington, NC

We are seeking a full time Insurance Process Specialist to join our Insurance Sales Process & Coaching Team! This individual would specifically be supporting our Inside Sales Team. PLEASE NOTE: This position is a hybrid role. Candidates must reside within a commutable distance to our office in Cincinnati, OH, Worthington, OH, Lexington, KY or Wilmington, DE. To the qualified candidate, we offer: * The starting base compensation for this position is $51,495 to $93,861. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location * This position is eligible to participate in our Annual Bonus Program with a target bonus percentage of 3% The primary duties of the Insurance Process Specialist are: * Coach individual Insurance Sales Agents to apply ACA's consultative sales program and standardized sales processes in daily sales interactions. * Provide structured coaching to new agents ( * Guide less tenured agents toward top performance through focused coaching on income maximization, process adherence, and bundling strategies. * Execute structured coaching plans, including weekly one-on-one coaching sessions for new agents and monthly one-on-one sessions for striving agents, ensuring smooth transitions between segments. * Facilitate biweekly new agent workshops as an extension of the initial New Hire Training program to reinforce best practices, offer customized support, and foster camaraderie among new hires. * Lead best-practice sharing through cohort meetings to elevate coaching effectiveness, focusing on analytics, economic-based coaching, and insurance advisory selling skills. * Maintain accountability through Sales Coach specific reporting, measuring productivity based on their assigned agent pool through metrics including bundled sales, branded sales, and quote volume. * Collaborate with the training team to reinforce consultative sales skills and process adherence, offering consistent curriculum and resources throughout onboarding. * Perform other duties as assigned. Minimum Qualifications: * Bachelor's degree preferred; equivalent experience may be considered in lieu of degree * 5+ years' experience selling Property and Casualty or Life insurance products * 2+ years experience in a role working in a training or mentorship capacity * Active Property and Casualty License required * Life Insurance License preferred * Experience in using CRM and BI tools, including Salesforce required. Full time Associates are offered a comprehensive benefits package that includes: * Medical, Dental, and Vision plan options * Up to 2 weeks Paid parental leave * 401k plan with company match up to 7% * 2+ weeks of PTO within your first year * Paid company holidays * Company provided volunteer opportunities + 1 volunteer day per year * Free AAA Membership * Continual learning reimbursement up to $5,250 per year * And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Insurance

Nemours is looking for an Orthopedics Clinical Services Specialist! The Orthopedic Clinical Services Specialist (CSS) provides collaborative care as a member of the Orthopedic team for pediatric patients and serves as a liaison between the patient, the provider, and other allied healthcare professionals. In clinic, they are responsible for coordinating patient flow, data collection for patient intake, preparing the patient for provider visit, providing real-time charting for practitioners, assisting provider during basic procedures and exams, pending orders for the provider to sign, and providing follow-up information to patients/parents and other allied health professionals under the direction of the provider. The associate in the position will demonstrate clinical competency in direct patient care. The associate will also assume primary responsibility to prepare and maintain patient care areas within the safety and infection control guidelines. The CSS also performs administrative tasks including, but not limit to, chart preparation of provider schedule to ensure external notes, imaging, and any other pertinent information is available prior to the visit, phone triage, letters, and communicating with families via phone and through Nemours portal messages under the direction of the provider. The role may also be required to perform appointment check-ins, check-out, and scheduling, in addition to various clinical and administrative tasks which will be assigned to them by their manager of the provider to which they are assigned. The CSS routinely supports multiple Orthopedic physicians and provides coverage as needed in any sub-specialty Orthopedic clinic. May coach, preceptor, and mentor new Clinical Services Specialists. As part of your role, you will be required to support clinics at various Nemours locations in the Delaware Valley. Direct Patient Care Responsibilities Demonstrates proficiency in the care of all pediatric Orthopedic patients. Assists physicians, physician assistants, and nurse practitioners with clinical (such as transfers, exams, procedures, etc.) and administrative (scribing, responding to patient messages, monitoring templates, etc.) duties, and where physical support is needed. Performs and documents patient communication and intake information (may include medical history, chief complaint, complaint history, etc.) accurately and appropriately. Enters orders as appropriate and pends for provider signature. Triage and respond to phone calls from referring providers, patients and their families, allied health professionals, insurance companies, etc. regarding patient care under the direction of the provider. Provide general education and information on an ongoing basis to all personnel who are members of or work with the Department of Orthopedics. Maintains patient confidentiality related to conversation, medical records, treatment plans, etc. Follows basic medical precautions for each patient (for eating, drinking, mobility) and refers appropriately to the health care team. May be asked to prepare exam rooms, clinic equipment, and computer for patient visits; maintains inventory of supplies and equipment. May be asked to perform appointment check-in, check-out, and scheduling as needed, as well as other administrative and clinical tasks assigned by supervisor/manager or provider within legal and ethical boundaries. May be asked to perform DME/cast application/removal and suture removal. Work with families to facilitate use of the Nemours App by providing QR codes and/or instructions for downloading and assisting in the sign-up process. Maintain computer and electronic system competency including but not limited to processes for: scheduling, appointment cancellations, order entry for clinical system, electronic insurance verifications, and assistance with phone calls. Throughout shift, regularly communicate with clinical staffing the assigned work area regarding the status of waiting patients, particularly those who have been waiting more than ten minutes. Communicate with waiting patients/families to ensure they have status updated on their appointment. May support new associates through mentoring which includes frequent interaction with the mentee. Indirect Patient Care Responsibilities May participate in program, discipline, specialty, and hospital wide CQI projects. Participates in activities to increase program use, awareness, and marketability. Attends program meetings when requested. May participate in single discipline, multi-disciplinary, and specialty teams. Completes mandatory in-service training yearly. Must work well with others. Regular attendance is required. Strong verbal and written communication skills and the ability to convey complex or technical information in an easy-to-understand manner are required. Qualifications: High School Diploma required One or more of the following certifications is required and five years experience in that discipline: Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA), Patient Care Tech (PCT), Clinical Medical Assistant (CCMA), Orthopedic Tech, Cast Tech, Clinical Nursing Assistant (CNA), EMT, Healthcare Language Interpreter Minimum one year of orthopedic experience is required Basic orthopedic knowledge and terminology is required

Patient Account Specialist - Full Time | Wilmington, DE (2 open roles) Help patients access care in a supportive, family-run healthcare company. We're a family-owned and fast-growing prosthetics and orthotics company in one of our offices in Wilmington, DE, and we're looking for a dependable, detail-oriented Patient Account Specialist to join our team. In this full-time, Monday to Friday, 8am to 4:30pm, in-office role, you'll be the go-to person for helping patients understand their insurance coverage and ensuring everything runs smoothly for the services are provided. If you're organized, compassionate, and great at following through, we'd love to hear from you. What You'll Do: Verify insurance eligibility and secure pre-authorizations Gather and prepare all required documents for billing compliance Code and prepare work orders for data entry Clearly explain coverage, out-of-pocket costs, and next steps to patients Answer questions from patients, physicians, and insurance companies Ensure patient files are complete and ready for billing Support a smooth, efficient service process from start to finish Communicate professionally with a friendly, team-first attitude Handle tasks assigned by your supervisor What We're Looking For: Strong communicator with a helpful, patient-first mindset Organized, dependable, and comfortable working independently Able to multitask in a fast-paced environment Accurate with documentation and sensitive information Proficient in Microsoft Outlook, Word, and Excel High school diploma or equivalent required Bonus: Knowledge of anatomy or medical coding Why You'll Love It Here: We're family-owned and actively involved - you're not just a number Supportive, business-casual environment where people enjoy coming to work Fun and friendly office environment Your role directly helps patients access care and understand their options Note: This is a drug-free workplace. Employment requires a passed drug screening and background check.

CAMS, a community association management company, has maintained our role as an industry leader for the last 30 years due to the dedication of our highly knowledgeable, expertly trained and certified team members. CAMS is dedicated to providing a higher standard of quality service to our association boards, homeowners and vendors with our professionalism, accountability and commitment to excellence. Our Management, Community Support, Accounting and Maintenance Departments work cooperatively, as well as collaboratively to ensure success and satisfaction for our clients. The schedule is 25 hours per week - Monday through Friday from 12:00 p.m. to 5:00 p.m. The hourly rate is $17.00. As a CAMS Accounts Payables Clerk, you will be responsible for investigating and coding invoices that data entry clerks are unable to code. You will build relationships with the community managers and accounting staff, and assisting with invoice research. Responsibilities Scanning invoices into system for Accounts Payble; may be needed to assist Closings with scanning in checks Investigate and research invoices that are skipped due to errors or in need of additional info for processing Data entry Assist in other areas of Accounts Payable as needed Requirements Expertise in Excel 1-2 years of bookkeeping and/or accounts payable experience Excellent organizational skills Problem solving skills Ability to meet deadlines High attention to detail Excellent time management skills Ability to sit for long periods of time Customer service skills

The Resident Services Specialist has the primary responsibility of providing assistance and coordinating all requests from the residents with the property management team. In addition, this position is responsible for the overall appearance of the community, assisting in marketing functions, and exceptional customer service to all residents. This includes but not limited to maintaining resident files, resident retention programs, receiving and following up with service requests, meeting with resident groups, and otherwise assisting the Community Director and Community Manager in ensuring compliance with all Hunt Military Communities policies and Government compliance requirements. What you will do * Serves as the primary point of contact for all resident related inquires. * Coordinates and assists with all requests from resident with the property management team by entering work orders into YARDI. * Answers resident questions and assists with resolving concerns while providing highest level of customer service through courteous, professional, and prompt responses to all inquiries. This includes following up on all interactions with residents and ensuring all items have been addressed, through to resolution. * Assists in inspecting the model and vacant homes to ensure they are ready for touring prospective clients as needed. * Administers move-in lease documents and home inspection with resident. * Coordinates move-outs, pre-inspection and final inspection for outgoing residents to include assessing any charge for damages and delivery of the final utility bill (where applicable). * Monitors rental account balances where applicable. Ensures all fees and rent charges are correct in Yardi. * Assists with ensuring community curb appeal and maintaining the appearances of the office, amenities, model, homes, and community. * Conducts follow-up phone calls to residents to ensure that work orders are completed to the resident's satisfaction within an acceptable time frame. * May perform other duties as needed to assist the Community Director/Community Manager and/or Leasing team. * Participates in monthly functions held by the site to assist in resident retention. * This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties. Qualifications * High School Diploma or GED (or equivalent) Required and * Bachelor's Degree in Business Administration, Property Management, or other related discipline Preferred * experience working with computers and typical office software such as Email, Word, Excel, and Internet browsers. Required and * previous experience in sales Preferred * Strong customer service skills. * The ability to show houses which may include working in all types of weather conditions. * Demonstrated ability to exercise good judgment and discretion in handling highly confidential information. * Strong written and verbal communication skills and proven ability to communicate clearly and professionally with individuals at all levels, internally and externally. * Ability to handle multiple priorities with tight deadlines in a fast-paced environment. * A high degree of professionalism and a strong work ethic coupled with a sense of responsibility and integrity required. * Ability to resolve problems independently and responsibility. * Requires a reliable, self-motivated, team player who pays close attention detail, demonstrates strong communication, client management and business literacy skills. * Demonstrates discretion and ability to maintain a professional attitude and appearance. * Effectively envision, develop, and implement new strategies to address competitive, complex business issues. * Takes initiative to identify and anticipate client needs and make recommendations for implementation. * DL NUMBER - Driver's License, Valid and in State Required Compensation We are committed to offering competitive and equitable compensation. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors - we believe in the importance of pay equity. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package. Benefits A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more! Click Here for Benefits Overview ******************************************************** You must be able to pass a drug, background screen and physical abilities test/motor vehicle record check (if one is required per the position). EEO/ADA The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. #INDHUNT #ZRHMH

The Resident Services Specialist has the primary responsibility of providing assistance and coordinating all requests from the residents with the property management team. In addition, this position is responsible for the overall appearance of the community, assisting in marketing functions, and exceptional customer service to all residents. This includes but not limited to maintaining resident files, resident retention programs, receiving and following up with service requests, meeting with resident groups, and otherwise assisting the Community Director and Community Manager in ensuring compliance with all Hunt Military Communities policies and Government compliance requirements. What you will do Serves as the primary point of contact for all resident related inquires. Coordinates and assists with all requests from resident with the property management team by entering work orders into YARDI. Answers resident questions and assists with resolving concerns while providing highest level of customer service through courteous, professional, and prompt responses to all inquiries. This includes following up on all interactions with residents and ensuring all items have been addressed, through to resolution. Assists in inspecting the model and vacant homes to ensure they are ready for touring prospective clients as needed. Administers move-in lease documents and home inspection with resident. Coordinates move-outs, pre-inspection and final inspection for outgoing residents to include assessing any charge for damages and delivery of the final utility bill (where applicable). Monitors rental account balances where applicable. Ensures all fees and rent charges are correct in Yardi. Assists with ensuring community curb appeal and maintaining the appearances of the office, amenities, model, homes, and community. Conducts follow-up phone calls to residents to ensure that work orders are completed to the resident's satisfaction within an acceptable time frame. May perform other duties as needed to assist the Community Director/Community Manager and/or Leasing team. Participates in monthly functions held by the site to assist in resident retention. This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties. Qualifications High School Diploma or GED (or equivalent) Required and Bachelor's Degree in Business Administration, Property Management, or other related discipline Preferred experience working with computers and typical office software such as Email, Word, Excel, and Internet browsers. Required and previous experience in sales Preferred Strong customer service skills. The ability to show houses which may include working in all types of weather conditions. Demonstrated ability to exercise good judgment and discretion in handling highly confidential information. Strong written and verbal communication skills and proven ability to communicate clearly and professionally with individuals at all levels, internally and externally. Ability to handle multiple priorities with tight deadlines in a fast-paced environment. A high degree of professionalism and a strong work ethic coupled with a sense of responsibility and integrity required. Ability to resolve problems independently and responsibility. Requires a reliable, self-motivated, team player who pays close attention detail, demonstrates strong communication, client management and business literacy skills. Demonstrates discretion and ability to maintain a professional attitude and appearance. Effectively envision, develop, and implement new strategies to address competitive, complex business issues. Takes initiative to identify and anticipate client needs and make recommendations for implementation. DL NUMBER - Driver's License, Valid and in State Required Compensation We are committed to offering competitive and equitable compensation. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors - we believe in the importance of pay equity. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package. Benefits A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more! Click Here for Benefits Overview ******************************************************** You must be able to pass a drug, background screen and physical abilities test/motor vehicle record check (if one is required per the position). EEO/ADA The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. #INDHUNT #ZRHMH

Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements Must have a valid Driver License (driving experience, 1-2 yrs minimum) Must have parking for a vehicle Must be authorized to work in the US Must pass the background check Enjoys driving, with flexible schedule Available for a minimum of 3 months Responsible & Reliable Good driving skills Great communication skills High level of responsibility General car knowledge Tech savvy (smartphone and basic apps) Basic computer skills Self-motivated and detailed oriented We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!

Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency has proudly served the community since 2009 and is home to a talented team of five experienced professionals who share a passion for helping others. Ive been a business owner my entire life, which has given me a deep appreciation for hard work, structure, and teamwork qualities that define the way our office operates today. Outside of work, I live on the beach and a horse farm, where my love for horses keeps me busy. Family is everything to me Im one of nine children and a proud grandparent to eight grandchildren. Our office is also pet-friendly, and were big supporters of local police, fire departments, and veterans organizations. We offer paid vacation, holidays off, bonuses, and a 401k plan. We also reimburse licensing costs and take pride in providing some of the best hands-on training available for new team members to succeed long-term. Our office culture is organized, supportive, and built on mutual respect. With a structured environment and a highly experienced team, everyone plays an important role in helping one another achieve success. Were looking for someone who is organized, driven, and motivated someone whos ready to learn, grow, and become part of a close, dependable team. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Rob Cutting - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

NC Call Center Specialists Greater Wilmington, NC Area Corning Credit Union is seeking Call Center Specialists to join our team in the Wilmington, NC market. Corning Credit Union (CCU) is one of the leading credit unions in the nation with $2.4 billion in assets and more than 160,000 members worldwide. Headquartered in Corning, NY, we also have facilities in Wilmington, NC, Myrtle Beach, SC, and Franklin County, PA. We exist solely to serve our members. We're committed to helping our members prosper by being a trusted advisor for financial services. We are also committed to fostering a strong service culture within the organization. Teamwork, open communication, and valuing the individual are just a few of the key performance standards that help us provide an exceptional work environment for our outstanding team. If you share our passion for serving others, then CCU is the place for you to build a rewarding career. In addition to the vast opportunities that exist within the organization, CCU also offers a competitive base salary and annual bonus plan along with an exceptional benefits package. With a strong emphasis on our team and dedication to excellent customer service, Corning Credit Union continues to be an employer of choice across the markets we serve. Role Summary: As a Call Center Specialist I, you will build lasting member relationships with every interaction, troubleshoot, and resolve member questions, perform a variety of financial transactions, and educate members on the products and services that best meet their financial needs. Essential Job Duties Maintain appropriate knowledge of core systems and CCU's products and services Answer incoming calls and member questions in a prompt and professional manner Present and explain beneficial products to members and assist in meeting their vast financial needs Open new memberships, accounts, and services Assist members with requests for account research needs Collect information needed to process outgoing bank wires and ensure accuracy and safety, following all anti-fraud procedures Proactively educate members on the ease of doing business with CCU through our many electronic service channels Also assumes responsibility for other projects or duties as required or assigned Required Competencies Strong customer service and interpersonal skills with the ability to connect well with members via the telephone Highly flexible and able to grasp and disseminate large amounts of information in a fast-paced call center environment Possesses exceptional verbal and written communication skills Exceptional attention to detail Strong problem-solving skills Confidence in promoting appropriate products and services Technical aptitude with experience using mobile banking and other apps or financial services Education Requirements A bachelor's degree or other form of secondary education is preferred, commensurate work experience will also be considered A high school diploma or GED is required Experience Requir ements Prior call center or customer service experience is preferred but not required, as CCU will provide extensive training to the successful candidate Communication Skills Requirements The ability to read and comprehend moderate to advanced instructions and correspondence The ability to write moderate to advanced correspondence within professional etiquette standards The ability to effectively present information in one-on-one and group situations Physical Requirements Reasonable accommodations may be made to enable individuals with disabilities to perform the role. Ability to work in a repetitive motion for a lengthy period of time Ability to work within a fast-paced call center environment Regular use of computer required Specific vision abilities required by this position include close vision and the ability to adjust focus from close range to long range Corning Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. ADP Privacy Policy | ADP Legal Policy

Requirements Minimum Requirements Must be proficient with Microsoft Office applications including Word, Excel, Power Point and Outlook Ability to multitask and stay focused in a fast-paced work environment Ability to read customer general ledger accounts Ability to learn and use company specific ERP software High volume data entry, time management, organization, filing and people skills are required Ability to occasionally move / lift smaller items weighing up to 25 lbs.

We are expanding our Accounting Department and are looking to add an Accounts Payable / Accounts Receivable professional to our team. CDK Experience is a must. We look forward to hearing from you! Description of the role: The Accounts Payable & Receivable position involves managing financial transactions, processing invoices, and assisting with the financial operations of the company. Responsibilities: Processing invoices and ensuring timely payment Managing accounts receivable and payable Collaborating with the team to ensure accurate financial records Requirements: Experience with CDK software Experience with Accounts Payable & Receivable Benefits: Competitive compensation ranging from $20.00 to $24.00 per hour About the Company: AUDI, JLR, LOTUS, BMW MOTO & DUCATI is a reputable company located in Wilmington, NC, with a focus on providing high-quality automotive services.

Job DescriptionDescription: The Collections Specialist is responsible for managing and executing the YMCA's accounts receivable collection processes in a professional, courteous, and effective manner. This role ensures timely and accurate collection of outstanding balances, maintains clear and supportive communication with members and participants, and upholds the YMCA's mission and commitment to community service while enforcing sound fiscal practices. OUR CULTURE: Our mission and core values are brought to life by our culture. At the Y, we strive to live our purpose of strengthening communities with intention and purpose every day. We welcome all: we are open to everyone. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We nurture: we support you on your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you. BENEFITS PACKAGE: We believe meaningful work deserves meaningful perks! As a full-time exempt team member, you'll enjoy a comprehensive benefits package that includes flexible medical, dental, and vision plans, supplemental insurance options, paid training, generous PTO, and an HSA match. You'll also receive a complimentary nationwide YMCA family membership, exclusive discounts on YMCA programs like swim lessons and camps, and access to our YMCA Retirement Plan-so you can grow, thrive, and plan for your future while making a difference every day. ESSENTIAL FUNCTIONS: Monitors and manages outstanding accounts receivable, including membership, childcare, programs, and other service fees. Contacts members and program participants with delinquent accounts via phone, email, and letters. Arranges and negotiates payment plans in accordance with YMCA policies. Documents all communication and collection activities in the member management system. Collaborates with branch staff to ensure timely and accurate resolution of member account issues. Escalates accounts appropriately for further action, including collection agencies, when necessary. Prepares regular reports on past-due accounts and collection progress for leadership and finance team. Assists in maintaining member confidentiality and a high standard of customer service. Identifies trends and recommends improvements in billing and collection procedures. Provides backup support for front desk operations or membership staff as needed during peak periods. Help maintain a positive, inclusive workplace culture reflective of YMCA values. LEADERSHIP COMPETENCIES: Collaboration: Creates sustainable relationships within the Y and with other organizations in service to the community. Communication & Influence: Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y's cause. Inclusion: Values all people for their unique talents and takes an active role in promoting practices that support diversity, inclusion, and global work, as well as cultural competence. Critical Thinking & Decision Making: Makes informed decisions based on logic, data, and sound judgment. Developing Self & Others: Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential. Emotional Maturity: Demonstrates the ability to understand and manage emotions effectively in all situations. Requirements: QUALIFICATIONS: High school diploma or equivalent required; Associate's degree in business, accounting, or related field preferred. Minimum of 2 years of experience in accounts receivable, billing, or collections; nonprofit experience a plus. Excellent verbal and written communication skills. Proficient in Microsoft Office Suite; experience with member or donor management systems (e.g., Daxko, Salesforce) preferred. Strong attention to detail, organizational skills, and ability to maintain confidentiality. Demonstrated ability to resolve conflicts with professionalism and empathy. Bilingual abilities are a plus. WORK ENVIRONMENT & PHYSICAL DEMANDS: The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use a computer for extended periods and communicate effectively. The employee frequently is required to sit and reach, and must be able to move around the work environment. The employee must occasionally lift and/or move up to 10 pounds, must be able to see and hear, and respond in any emergency. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. The noise level in the work environment is usually moderate. Job Title: Collection Specialist Job Code: COL SPEC FLSA Status: Part-time, Non-exempt Job Grade: 08 (2024) $39,630 - $49,538 Reports to: Director of Finance Revision Date: 11/2025 Leadership Level: Leader Primary Function/Department: Corporate

Who We Are: At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs. What We Do: Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. ( *in collaboration with AbbVie ) About the Role:Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. This role also plays an important part in educating external customers such as physicians, nurses, medical assistants, case managers, etc. and helping them learn about the benefits of our product(s). _ Your Contributions (include, but are not limited to): Sales and Market Development Drives product acceptance and growth through targeted education and strategic account management Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications Identifies and addresses territory-specific opportunities and barriers to product success Effectively manages promotional resources and budget Customer Relationship Management Builds and maintains relationships with key stakeholders including: Healthcare providers (Psychiatrists, Neurologists, NPs, PAs) Clinical staff (RNs, LPNs, PharmDs) Key opinion leaders and advocacy groups Community Mental Health Clinics and Long Term Care facilities Local/regional payers and pharmacies Cross-Functional Collaboration Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams Professional Standards Upholds highest ethical standards, including FDA guidelines and pharmaceutical industry best practices Demonstrates integrity and models behaviors consistent with company values and compliance policies Work Expectations Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events Other duties as assigned Requirements: BS/BA degree in science or related field AND Minimum of 4 years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Close-door or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR Master's degree in science or related field AND 2+ years of similar experience noted above Professional Expertise Knowledge of best practices in the functional discipline and broader related business concepts Strong understanding of healthcare regulatory and enforcement environments Proven track record of meeting/exceeding sales objectives and launch success in complex environments Developing internal reputation in area of expertise Continuously works to improve tools and processes Leadership & Teamwork Ability to lead and participate in cross-functional teams Exhibits leadership skills, typically directing lower levels and/or indirect teams Builds trust and support among peers Acts as a settling influence in challenging situations Technical Skills Strong computer skills and working knowledge of business systems Proficiency with sales platforms and business intelligence tools (Salesforce.com, Oracle, SAP, Veeva, etc.) Excellent project management abilities Critical Thinking Sees broader organizational impact across departments/divisions Excellent analytical thinking and problem-solving skills Intellectual curiosity and ability to challenge status quo Able to decide and act without having the complete picture Communication & Relationship Management Excellent verbal and written communication skills Strong sales and account management disposition Ability to navigate complex accounts across varied care sites Understanding of specialty fulfillment and payer requirements Personal Attributes Results-oriented with high ethical standards Adaptable and effective in managing change Ability to meet multiple deadlines with accuracy and efficiency Thrives in performance-based, fast-paced environments Versatile learner who enjoys unfamiliar challenges Derives satisfaction through purposeful, passionate work Entrepreneurial attitude/experience Job-Specific Requirements Should reside within the geographic area of the assigned territory Valid driver's license and clean driving record (position requires frequent driving) Neurocrine Biosciences is an EEO/Disability/Vets employer. We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description. _ The annual base salary we reasonably expect to pay is $120,600.00-$165,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.

Job DescriptionBenefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Tina Glover - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Job Description We are looking for a Billing Analyst to undertake billing operations in our accounting department. We'll count on you to issue invoices with a high degree of accuracy to guarantee our revenue. Our Billing Analyst should have a keen eye for detail. You should also be comfortable working with little supervision to meet tight deadlines. Your goal will be to monitor accounts receivable and ensure we bill our customers correctly. Responsibilities Issue and distribute invoices Process new contracts and sales Collaborate with other departments to ensure billing accuracy Address customer complaints and questions Keep track of accounts receivable and transactions Assist with customer account reconciliations Prepare and present analytical reports Support monthly and quarterly audits and cleanups Resolve any issues or mistakes Requirements Proven experience as a Billing Analyst or similar accounting role Good knowledge of electronic billing procedures Proficient in MS Office (especially Excel); familiarity with databases and SQL is an asset Excellent communication ability Organizational and time-management skills Attention to detail Teamwork skills Ability to work independently and meet tight deadlines BSc/BA in accounting or similar field is preferred

A Medical Biller, or Insurance Billing Specialist, is responsible for organizing patient medical costs and sending invoices to collect payment from patients and their insurers. Their duties include entering patient data into administrative systems, recording information about outstanding claims, and reporting on productivity and essential information. Essential Function Validating Sales order information for accuracy prior to transmission Reviewing paperwork before transmission Validating paperwork has all compliance needs met Transmitting claims to appropriate payors. Working with payors to correct issues and maximize payment according to contracted rates. Maintaining certification and credentialing through continuing education Competencies Must have verbal communication skills and hearing ability to discuss billing with affected parties. Proficient in Microsoft Office Suite specifically excel and word. Excellent written and verbal communication skills Problem Solving and Organizational abilities Ability to work independently. Ability to work in a fast-paced environment. Ability to multitask, prioritize, and work efficiently. Excellent research, analytical and problem resolution skills. Ability to navigate various applications for billing claim management. Confidently navigate internet-based programs Basic accounting practices and account management Experience with billing software preferred. Prior insurance verification experience preferred. Proven experience as billing specialist Adherence to laws and best practices when dealing with customers and data. Comfortable dealing with numbers and the processing of financial information Supervisory Responsibility This position has no supervisory responsibilities. Education & Experience Two years of experience in clerical/office support work and/or education at the high school or post-high school level in English, spelling, keyboarding, computers, business, or office practices. Certification in Medical Billing. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We are looking for a meticulous Billing Specialist to join our team. The successful candidate will handle billing issues, ensure financial statement accuracy, and deliver excellent customer service. Responsibilities include reviewing financial statements for payment discrepancies, working with patients, customers, third-party institutions, and team members to resolve billing issues, creating and sending invoices, updating payment histories and financial data in accounts, providing payment solutions for those needing assistance, notifying patients or customers of missed or upcoming payment deadlines, and calculating and monitoring company financial statements. Essential Functions: Reviewing financial statements for payment discrepancies or errors Working with patients, customers, third-party institutions, and team members to address billing issues Generating and sending invoices and billing documents to customers or patients Entering payment histories, future payment details, and other financial information into individual accounts Providing financial assistance solutions for patients or customers in need Notifying patients or customers of missed or upcoming payment deadlines Computing and monitoring various company financial records Minimum Qualifications: High School Diploma or GED. Insurance billing experience. Strong financial business acumen. Outstanding verbal and written communication abilities. Excellent analytical and problem-solving capabilities. In-depth knowledge of the company's services, or the ability to quickly acquire it. Proficient in Microsoft Office Suite and related software. Exceptional organizational skills, a sense of urgency, and keen attention to detail. Capable of meeting requirements with minimal supervision. Strong critical evaluation skills. Commitment to ethical practices. Benefits: 401(k) Health, Dental and Vision insurance Employee assistance program AFLAC Paid time off

Job Description CornerStone Staffing is seeking Collections Agentswith a great team work ethic and with experience in fast paced environment. If you have this experience we have the right job for you! Collections Agent Location Whiteville, NC | Onsite COMPENSATION & SCHEDULE • $15.00/hourly • Flexible for any 8 hour shift, Monday-Sunday, 8:00am-8:00pm with mandatory overtime • EOM schedule: Bell to Bell (8:00am-8:00pm with two 1-hour lunches) • Sunday Dialer: 1-2 per quarter, with potential for additional shifts based on month-end • Holiday availability required for temporary staff ROLE IMPACT: This role is critical to maintaining financial stability by collecting delinquent accounts in a timely and professional manner. Success is defined by meeting established call quotas, resolution metrics, and maintaining compliance with standardized collection procedures. KEY RESPONSIBILITIES • Follow established procedures to collect delinquent accounts with professionalism • Achieve metrics including call volume, contact percentage, and promises kept • Negotiate repayment plans based on client capability and intent • Maintain accurate and professional documentation in the collection system • Collaborate with supervisors to escalate high-risk accounts for possible repossession or foreclosure MINIMUM QUALIFICATIONS • 1+ year of call centerexperience - Required •3 years of customer service experience - Required • High School Diploma or equivalent (GED) - Required • Stable work history with at least 1 year in all previous roles CORE TOOLS & SYSTEMS • Microsoft Office Suite (Outlook, Word, Excel) • Collection management systems • Telephony/dialer systems PREFERRED SKILLS • Bilingual proficiency - Highly preferred • Strong verbal and written communication • Sound decision-making and time management • Team collaboration in high-pressure environments COMPLIANCE REQUIREMENTS • Must pass criminal background check and drug screening • Provide two verifiable employment references By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy #IRVING123

The Accounts Receivable Specialist will be responsible for managing the accounts receivable process, ensuring timely and accurate invoicing, monitoring and collecting outstanding balances, maintaining compliance with company policies, and continuously seeking opportunities for process improvements. This role requires a proactive and detail-oriented professional who thrives in a fast-paced, collaborative environment. **Key Responsibilities:** + **Invoicing:** Generate, review, and distribute accurate invoices to customers in a timely manner. + **Payment Processing:** Record incoming payments and allocate them correctly to customer accounts. + **Collections:** Monitor accounts receivable balances, follow up on overdue payments, and communicate effectively with customers to resolve outstanding issues. + **Dispute Resolution:** Address and resolve billing discrepancies by coordinating with internal and external stakeholders in a professional and assertive manner. + **Account Reconciliation:** Reconcile customer accounts to ensure accurate records and resolve any discrepancies. + **Compliance:** Ensure adherence to company policies, industry standards, and regulatory requirements in all receivable processes. + **Aging Reports:** Prepare and analyze accounts receivable aging reports, providing insights and updates to management. + **Process Improvement:** Identify inefficiencies within the accounts receivable process and recommend or implement enhancements to optimize operations. + **Proactive Communication:** Escalate any issues or potential risks that may impact cash flow or customer relationships to relevant stakeholders promptly. + **General Support:** Assist with ad-hoc financial and administrative tasks as needed to support the accounting team. **Qualifications and Requirements:** + **Experience:** Proven experience in an accounts receivable role, ideally within the industrial manufacturing and B2B sectors. + **Accounting Knowledge:** Basic understanding of accounting principles and practices. + **Professionalism:** Strong interpersonal and communication skills, with the ability to handle challenging conversations diplomatically and assertively. + **Detail-Oriented:** High level of accuracy and attention to detail in all work. + **Problem-Solving:** Demonstrated ability to troubleshoot and resolve issues effectively. + **Optimization Mindset:** A proactive approach to identifying inefficiencies and driving process improvements. + **Work Ethic:** Reliable, self-motivated, and capable of managing time effectively to meet deadlines. + **Technical Skills:** Proficiency with accounting software and Microsoft Office Suite + **Communication:** Clear and professional communication style, with a commitment to proactive issue resolution. + **Education** : High school diploma or equivalent. + **Hybrid Schedule** : Three days onsite and two remote. **Why Join Us?** + Be part of a growing and innovative company in the industrial manufacturing sector. + Work in a collaborative and supportive team environment. + Opportunity to contribute to meaningful process improvements and have a tangible impact on operations. + Competitive compensation and benefits package. **Application Process:** If you meet the qualifications and are excited about contributing to our team, we invite you to apply! Please submit your resume and a brief cover letter detailing your experience and interest in the role. We look forward to hearing from you! **Ralliant Corporation Overview** Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world. We Are an Equal Opportunity Employer Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. **About Dynapar** Dynapar offers the world's broadest range of encoders, resolvers and accessories for motion feedback control. For 50 years, the four brands of Dynapar have been providing innovative, customized system solutions for virtually any heavy-, industrial, servo- or light-duty application. We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. **Pay Range** The hourly salary range for this position (in local currency) is $22-$42.