School Administrator
Administrator job in Oak Park, MI
Title: School Administrative Assistant
Contract length: 10-month contract-to-hire. Break in summer, then extended into the following school year.
Pay Rate: $21/hour
*Experience with school portal systems, such as MiStar, PowerSchool, Zangle is required.
Job Role/Responsibilities:
Supervise main office operations as established by the principal.
Prepare and record reports, purchase orders and minutes of meetings as assigned.
Supervise mail distribution and bulk mailing.
Maintain personnel files, log absences and conferences.
Prepare and maintain inventories and manuals as assigned.
Maintain records for budgets and purchase orders.
Inventory control of supplies for building.
Keep MIOSHA log and records.
Maintain emergency log and accident reports.
Adjustment of student and teacher schedules.
Maintain master schedule for teacher and students.
Perform all other related duties as assigned.
Qualifications:
High School Diploma or GED is required.
Strong verbal, written skills and telephone etiquette.
Type a minimum of 55 wpm with 90% accuracy.
Superior organizational and office management skills.
Demonstrate ability to relate to students, parents, teachers, administrators, and other staff members.
Experience working in an educational setting is helpful.
Prior experience in use of personal computer including Microsoft Office Suite skills.
Experience with student portals is required (i.e. MiStar, Zangle, PowerSchool, etc.)
Support Engineer
Administrator job in Ann Arbor, MI
Sintela is a global leader in fiber optic sensing technology with over 20 years of industry expertise. The company specializes in delivering state-of-the-art ONYX Distributed Acoustic Sensing (DAS) units, known for their unparalleled sensitivity. Utilizing AI-based algorithms trained on over 1,000,000 hours of real-world data, Sintela provides advanced solutions for various industries. The organization is committed to innovation and excellence, driving cutting-edge developments in the field of fiber optic sensing.
Role Description
This is a full-time, on-site Support Engineer role based in Ann Arbor, MI. Responsibilities include providing technical support for existing systems, troubleshooting hardware and software issues, assisting customers in resolving technical queries, and ensuring smooth system operations. The role also involves integrating feedback from customers to improve service quality and system performance.
Qualifications
Experience in Troubleshooting and providing Technical Support for hardware and software systems
Strong Customer Support and Customer Service skills with a focus on client satisfaction
Proficiency in working with various Operating Systems
Ability to communicate effectively and provide solutions in a fast-paced environment
Bachelor's degree in Engineering, Computer Science, or a related technical field preferred
Previous experience in the fiber optic sensing or a related technology field is an advantage
Availability to work on-site in Ann Arbor, MI
GitHub Administrator
Administrator job in Dearborn, MI
Strong understanding of GitHub and its suite of products in a multi-instance, multi-product environment
Lead efforts regarding integrations, product implementations, and redesigns that have global impact; function as a subject matter expert for those efforts
Administer different GitHub platforms and associated products, including Copilot, Actions, etc.
Maintain complex applications in a Linux environment (VMs or containers/Kubernetes)
Assist in migrating data from GitHub on-prem to GitHub Enterprise; manage User (EMU)
Support basic access needs to complex integrations or large-scale product change initiatives
Identify and spearhead improvements that address gaps in product, system, or process
Troubleshoot and resolve technical issues related to GitHub cloud products and their integrations
Document and provide training and support to other site administrators, the overall team, and end users
Working experience with databases such as PostgreSQL, Spanner, etc.
Understanding and working experience in Azure Active Directory API
Clear concepts in OAuth2 and OpenID authentication protocols
Experience with GCP, OpenShift, or similar cloud platforms
Knowledge of other CI/CD tools (e.g., Jenkins, GitHub Actions, Tekton, FOSSA, etc.)
Knowledge of REST API, including GitHub APIs
Skills Required
GitHub
Continuous Improvement Process
API
Jenkins
Java
Python
Skills Preferred
Google Cloud Platform (GCP)
Kubernetes
Docker
Experience Required
5+ years' experience with GitHub platform
Scripting knowledge in JavaScript, Java/SpringBoot, or Python to automate processes
Good understanding of CI/CD pipeline, including Jenkins and GitHub Actions
Experience Preferred
AI/ML bot and security, MCP server
Proactively monitor support tickets and collaborate with customers to resolve GitHub platform and integration-related issues efficiently
Demonstrate flexibility by collaborating with global teams outside of standard business hours as needed
Able to come to the office at least 4 days a week
Write scripts to automate common tasks
Simplify complex ideas and convey them clearly in both oral and written communication
Gather needs of customers at Ford and design and develop tools to meet them
Able to multitask and work on multiple systems to meet tight deadlines
Analyze and identify areas of concern/opportunity and recommend solutions to improve
Collaborate with Development Teams to troubleshoot and recommend tuning of CI/CD pipelines
Agile personality and system admin/automation mindset for contributing and leading the agile team for quality deliverables
Actively participate in all team agile ceremonies:
Backlog Refinement/Planning
Stand-ups
Retrospectives
Education Required
Bachelor's Degree
Senior System Administrator
Administrator job in Brighton, MI
The Toyoda Gosei Group is a leading global manufacturer of rubber and plastic automotive components, safety systems and LEDs. Globally Headquartered in Japan with a network of 67 group companies in 17 countries and regions, the Group brings its extensive range of products to customers all over the world.
Toyoda Gosei North America (headquartered in Troy, MI) has an opening for a Senior Systems Administrator in the
Computer Information Systems
department. The Sr Systems Administrator functions with a high degree of autonomy, and is responsible for professional-level system and software administration for AS/400, EDI, Info Future Three, and others as assigned for Toyoda Gosei (TG) North America Corporation (TGNA) and TGNA Manufacturing Companies (AMCs).
Essential Duties and Responsibilities
• Administer, maintain, and support AS/400 systems, including security, backups, performance, and user support.
• Manage and support Infor Future Three software, ensuring seamless integration with business processes.
• Lead setup and implementation of EDI, shipping, and invoicing software for new North American Manufacturing Companies (NAMCs) and customers.
• Act as a resource to internal teams and external customers for shipping, labeling, and EDI-related issues, ensuring timely resolution.
• Partner with Accounting to identify and resolve outstanding receivables.
• Configure and maintain security for AS/400 and Infor applications, including user provisioning, access reviews, and audit reporting.
• Develop and maintain reports in IBI and AS/400 to support business needs related to shipping, EDI, and invoicing.
• Coordinate end-to-end implementation and testing of new customer business processes.
• Monitor EDI data flow to ensure optimal system performance and reliability.
• Drive optimization by being actively engaged in continuous improvement efforts (kaizen) such as streamlining processes, optimizing systems and enhancing overall efficiency
• This role requires the completion of other duties as assigned
Required Education, Experience, and Skills
Certifications and Education
• Bachelor's degree in Computer Science or related field is required, or equivalent years of relevant experience is required
Experience
• Minimum of 3 years of experience in a systems analysis or application program development function is required
Physical Requirements
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
Technology Competencies
• Proficiency using Microsoft Office Suites 2016 or newer is required
• Demonstrable experience working with AS400, IBI and Infor Software is required
Work Environment
• Hybrid Environment, mainly Office Environment but some Plant Environment required
Additional Competencies
• Ability to consistently meet deadlines is required
• Effective verbal, non-verbal, negotiation and written communication skills are required
• Ability to sustain a high degree of professionalism in interacting with internal and external customers is required
• Effective attention to detail, problem solving, analytical and organizational skills are required
Benefits (subject to eligibility):
• Hybrid Work Style (if eligible)
• Insurance (Health, Dental, Vision, Prescription Drug Program)
• Company Paid STD, LTD, Life, and AD&D
• Generous Employer Contribution to HSA
• Short and Long Term Disability
• 401K Company Match
• Paid Time Off/Holidays
• Free Employee Assistance Plan (EAP)
• Reimbursement Programs (Cellphone, Tuition, Vehicle, etc.)
• Multiple Free Wellness Programs Offered
IT Cloud and Systems Administrator
Administrator job in Livonia, MI
The IT Cloud and Systems Administrator will be responsible for the design, implementation, and maintenance of DMP's IT systems. This role requires a highly skilled professional with extensive experience in managing complex, hybrid IT environments across 2 locations. The ideal candidate will be a disciplined, proactive problem-solver with a strong background in systems administration, network management, security and transitioning data and/or servers to new locations.
Main Duties and Responsibilities
Server & Network Administration
Perform server administration tasks, including user/group/LDAP administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
Analyze and monitor datacenter performance, health, and utilization with software management tools and respond to hardware issues as they arise; determine specifications, install, deploy, test, and maintain new servers and virtual machines as needed
Maintain internal infrastructure requirements including laptop and desktop computers, servers, routers, switches, firewalls, printers, security, support internet, intranet, LANs, WANs, and network segments
· Configure and maintain LAN/WAN, firewalls, VPNs, and switches.
· Ensure secure and reliable FTP data transfers from international partners
· Design, install, configure, and maintain computers, servers, networks, and related infrastructure
· Monitor systems performance and ensure reliability and availability
· Troubleshoot and resolve hardware, software, and network issues
· Perform regular system backups and recovery procedures and audits
· Develop and maintain documentation for systems and processes
· Deploy scalable processing frameworks using cloud or software-defined hardware, or server-less approaches where applicable
Work closely with Software Engineers to develop automated deployment strategies for seamless, well-tested and reliable processing pipelines
Stay current with IT industry trends and emerging technologies
Recommend and implement best practices for achieving high reliability, scalability and cost optimization
Database and Security Administration
Support PostgreSQL databases and remote access systems.
Implement and manage robust security measures to protect network infrastructure, servers, databases, and cloud environments.
Conduct regular vulnerability assessments, penetration testing, and security audits to identify and mitigate risks.
Monitor security logs and alerts to proactively detect and respond to threats, intrusions, and anomalies.
Ensure compliance with industry standards and regulations such as ISO 27001, NIST, and GDPR where applicable.
Manage firewalls, antivirus software, endpoint protection, and intrusion detection/prevention systems (IDS/IPS).
Develop and enforce security policies, access controls, and user authentication protocols.
Coordinate incident response efforts and maintain documentation of security events and resolutions.
Stay current with emerging cybersecurity threats and recommend best practices for risk mitigation.
Collaborate with internal teams to ensure secure software development and deployment practices.
Provide training and guidance to staff on security awareness and safe computing practices.
Team Collaboration and Support
Work closely with a small IT team (3 staff members) to support daily operations.
Provide Tier 2/3 support for escalated issues.
Document systems, procedures, and configurations.
Skills, Qualifications, and Competencies
Required Skills
Bachelor's degree in Computer Science, IT, MIS or related field with a Computer/Software Engineering focus.
A minimum of 5 years of professional experience in system administration of cloud and on-premises infrastructure based IT services
Proficiency in Windows and Linux operating systems
Strong knowledge of network protocols and services (e.g., TCP/IP, DNS, DHCP, VPNs, firewalls).
Experience with virtualization and container technologies (e.g., VMware, Kubernetes, Docker)
Hands-on experience with at least one of the major cloud platforms (e.g., AWS, OCI, Azure, GCP)
Network troubleshooting and performance tuning.
Proven incident response and security hardening experience
Compliance awareness (e.g., ISO 27001, NIST, GDPR)
Excellent troubleshooting, problem-solving and analytical skills
Familiarity with PostgreSQL and remote access tools.
Strong communication and interpersonal skills
Preferred Skills
Certifications: MCSE, RHCE, CCNA or similar
Experience with DevOps tools (Jenkins, Bitbucket, Docker, Kubernetes).
Scripting in Python or Bash.
Experience with geospatial data or lidar processing is a plus.
Work Environment
On-site presence required at our Livonia, MI office.
Fast-paced office environment with multiple priorities and competing demands
Regular office hours with some requirements for additional work during busy times.
May work for long periods reviewing data on computer
Occasional 15-20% travel to office in California
Assets
Experience with test driven DevOps
Experience with continuous integration environments
Experience with configuration management & ALM systems such as Atlassian, Jenkins, Bitbucket, and Polarian is a plus
Moving servers and/or data to across servers a plus
Coding using python
Domain knowledge of Geospatial subject domain
Disclaimer
This job description is not designed to be a complete list of all activities required to be successful in the above position. DMP NA retains the right to change or assign other activities to this position.
Oracle Database Administrator
Administrator job in Farmington Hills, MI
The Database Administrator is responsible for all aspects of database administration, configuration and deployment of Oracle databases and database build packages in the Production environment as well as other non-production environments. The Database Administrator will collaborate with internal and external teams to optimize and update database operations and ensure continuous improvement in monitoring and performance.
Job Responsibilities
Performs all work in accordance with company's quality programs, standards and procedures.
Provides technical leadership to the development team in resolving development and implementation issues related to the database infrastructure.
Responsible for participation in determining strategic architecture direction.
Review technical documents to ensure consistency, accuracy and compliance with enterprise directions and security standards.
Devise plans for patching and upgrading the database infrastructure.
Develop and maintain all standards pursuant to data structures and models, review data models and frameworks/blueprints.
Responsible for performance tuning of data retrieval and data loading program units.
Responsible for capacity planning and performing Volumetric Analysis.
Work with clients, business analysts, technical staff, and project team members to plan, design, develop, implement, and enhance applications, scripts, procedures, and metadata for relational databases.
Provides full-life cycle product roadmaps for the database infrastructure.
Reviews operational data structures and recommends optimizations and reconfigurations as warranted.
Identify potential strategic data-related technology partners, evaluate and/or assess potential data-related tools and technologies. Work closely with 3rd party vendors to integrate selected packages.Recommend and evaluate new tools and methodologies.
Conduct proof of concept and evaluate new features available for Oracle or related Database technologies and perform cost benefit analysis as applicable.
Maintain safety, security, and privacy standards throughout all areas of responsibility.
Knowledge
The candidate is normally drawn from technology but must have significant understanding of the business.
Prior experience working as a data architect with good exposure to logical data modelling.
Logical/physical database design experience.
Expertise establishing system-wide standards, policies, procedures and methods.
Solid, quantifiable experience in: Metadata standards, Data modeling, ERD & Dimensional.
Participation in large Enterprise Data Warehouse deployments in the role of leading data migration projects in an Oracle RAC or Exadata environment.
Experience in Web based Architecture with exposure to high availability and large-scale technologies such as clustering, load balancers, etc.
Experience configuring and managing Oracle RAC and Exadata solutions, including cluster configuration, storage optimization, Smart Scans, Offloading, and High Availability and Disaster Recovery solutions.
Experience working in containerized environments and with cloud-based infrastructure, middleware, and server solutions.
Skills
Proficient in Microsoft Office products, including but not limited to: Microsoft Word, PowerPoint, Excel, Outlook, and Visio.
4+ years of experience with all aspects of ETL tool configuration and build deployments.
Experienced in RDBMS administration and configuration for large projects.
Prefer knowledge of the STAR and eb XML standards.
Abilities
Excellent verbal and written communication skills.
Ability to think critically and problem solve using industry standard methodologies.
Ability to manage time and multiple priorities.
Ability to document and update standard operating procedures.
Disciplined, detail-oriented, and well organized with a strong background in operational methodology.
Ability to interface and work with varied positions and levels of technical knowledge both within the department and with other departments in the company.
Solid analytical and troubleshooting skills to quickly determine root causes of problems and drive towards solutions.
Must foster a collaborative and collegial atmosphere within a dynamic and fast-paced work environment.
Other Essential Requirements
Bachelor's degree in Computer Science, Information Systems, or other related field, or equivalent work experience.
5+ years of experience as an Oracle RAC or equivalent Database administrator in an RDBMS, MDDB environment.
Customer Service Administrator
Administrator job in Novi, MI
Join Kistler - A Global Leader in Measurement Technology!
At Kistler, we're revolutionizing industries with cutting-edge dynamic measurement technology that helps customers optimize their products and processes. From automotive development to smart manufacturing, our Swiss-engineered sensor solutions are driving the future of electrified drive systems, industrial automation, and emission reduction.
Purpose of the Position: The Customer Service Administrator plays a crucial role in delivering exceptional customer service to both internal teams and external customers. This position provides essential administrative support for Sales and Service activities, ensuring a seamless experience by addressing customer needs, resolving inquiries, and maintaining clear communication. By managing order statuses, repair updates, and service requests, this role ensures that both customers and internal staff receive timely and accurate information, enhancing overall satisfaction and operational efficiency.
Key Responsibilities:
Serve as the primary point of contact for customers, handling non-product related inquiries such as order status, repair updates, quotes, and payments.
Ensure the accuracy of customer quotes, confirming details such as prices, terms, and shipping information.
Convert verified quotes into orders upon receiving and confirming the customer's purchase order.
Generate accurate invoices and ensure they are delivered to customers within the correct timelines.
Proactively communicate with customers regarding delivery updates, purchase order changes, and other relevant information.
Coordinate the processing of service orders for repair shipments and subcontracting, managing incoming repairs and updating databases as needed.
Assist both Inside and Outside Sales Representatives with maintaining and updating the C4C database.
Support quote generation with guidance from Sales teams.
Collaborate with Global Manufacturing Plants to ensure timely product delivery, escalating delays or issues as needed.
Provide Sales Engineers and Managers with requested data and information.
Perform additional tasks as required to support the department and enhance service delivery.
Qualifications:
High school diploma or equivalent.
Two or more years of experience in customer service or a related field.
Familiarity with Export Compliance Procedures.
Ability to interpret shipping manifests, packing sheets, and other documentation related to incoming goods.
Knowledge of transducers and related electronics.
Proficient in Microsoft Office Products.
Strong organizational skills.
Experience with ERP and CRM databases.
Excellent written and verbal communication skills.
Physical requirements: ability to sit at a desk 80% of the workday; ability to use a computer for 80% of the workday; ability to lift 50 lbs.
Why Kistler?
At Kistler, we value your expertise and offer opportunities for professional growth in a global environment. Our competitive benefits package includes:
Medical, dental, vision, life, and disability coverage
401(k) plan with a 4% company match
Generous personal and vacation time
Join a team that's shaping the future of measurement technology. We look forward to meeting you!
Kistler Instrument Corporation is an Equal Opportunity Employer.
Information Technology System Administrator
Administrator job in Oak Park, MI
IT Systems & Operations Administrator
Imagine working in a place where your manager truly believes in your personal and professional development.
It's not imaginary. It's image One.
It's for real. We have an award-winning company culture like none you've ever experienced. We offer fantastic opportunities for professional development, financial stability and personal fulfillment.
We invest in your success. Each year you will complete a Vision and Goals Worksheet outlining your personal, professional and health goals. Our Leadership Team is required and excited to help you reach your ambitions.
We strive for life balance, not work-life balance. We genuinely want you to be happy.
We love to surprise you. Every single one of our team members gets a “We Care Friday” - an unexpected phone call on Thursday to tell you, “Don't come in tomorrow. We've got you covered!”
No secrets here! We practice open book management, so you will always understand our financials. You'll learn how to read an income statement and balance sheet like a pro and you'll be financially rewarded through our profit bonus program.
We hire awesome people who strive to deliver extraordinary service. We're looking for an experienced Sales Development Representative to join our growing team. We'd love to talk to you!
Who We Are
ImageOne provides Managed Print Services and Document Lifecycle Solutions to companies throughout the United States - helping them decrease and control costs, improve productivity and simplify their printing and document workflow environments. Every day we bring energy, passion, and an unending drive to deliver an extraordinary customer experience. How awesome is that?
What will your Responsibilities be?
Maintain regular and routine attendance, either onsite or remotely as scheduled.
Fulfill all duties outlined in the IT Systems & Operations Administrator Accountability Sheet.
Provide first-level IT support for hardware, software, networking, mobile devices, and AV/IT systems at the Oak Park office.
Manage IT onboarding and offboarding processes, including equipment requests, asset tracking, and lifecycle management.
Administer core business systems including Microsoft 365, ERP, CRM (SalesChain), Laserfiche, workflow tools, and security platforms.
Monitor backups, system performance, and security alerts, escalating issues to senior IT or the Managed Service Provider (MSP) as needed.
Collaborate with the Managed Service Provider on infrastructure maintenance, incident response, and system upgrades.
Coordinate vendor support for third-party applications (e.g., HubSpot, ECI, SalesChain, etc.).
Lead and contribute to continuous improvement initiatives, such as automation, process optimization, and system enhancements.
Provide emergency after-hours support when required.
Deliver an eXtraordinary IT experience for internal and external stakeholders through responsiveness, professionalism, and proactive service.
Prepare and deliver ad hoc and routine IT reports for leadership and operational review.
What do you need to have?
3-5 years of IT support, systems administration, or related technical role
Experience with IT service management, infrastructure monitoring, and ticketing systems
Preferred: CompTIA A+, Network+, Security +
Microsoft or Cisco Certification
SQL Certification
Hands on Knowledge of Microsoft 365, Active Directory, CRM/ERP Systems (EA, Sales Chain, or others), and collaboration platforms; IT Ticket Systems
Management/Knowledge of Huntress MDR Software, VMware
Power PDF and general management/oversight of 3rd party software
Hands on knowledge of rack mounts, tower server, ups, access points, and cabling infrastructure
Excellent communication skills, both written and verbal
Perks of this position
Amazing workplace culture
Medical, Prescription Drug, Dental and Vision Benefits
Health Savings Account benefits
Flexible Spending Account benefits
Company paid Life Insurance
Matching 401K savings instrument
Paid Time Off Program
Additional Days Off - Community Service Day, Your Birthday and We Care Friday...one surprise Friday off
Senior Oracle Database Administrator
Administrator job in Detroit, MI
Oracle DBA
Detroit, Dallas, or Philadelphia
$52 - $55 hourly
We are seeking an experienced Oracle DBA with a strong background in Exadata migrations to join a high-impact team. This role involves planning and executing complex database migrations, optimizing performance, and ensuring business continuity during critical transitions. If you have deep expertise in Oracle technologies and thrive in fast-paced environments, we want to hear from you.
Must Haves:
5+ years of Oracle DBA experience with Exadata
Hands-on expertise in RAC, ASM, Data Guard, RMAN
Proven track record leading end-to-end migration projects
Strong troubleshooting and performance tuning skills
Linux/Unix administration experience
Nice to Haves:
Familiarity with cloud migration strategies (OCI, AWS)
Scripting skills (Shell, Python) for automation
Prior work in large-scale enterprise environments
Qualifications:
Bachelor's degree in Computer Science or related field (or equivalent experience)
5+ years Oracle DBA experience with Exadata focus
Strong problem-solving and stakeholder communication skills
Ability to work in hybrid environments and manage multiple priorities
Responsibilities:
Lead Exadata migration projects from planning through execution
Perform database upgrades, patching, and performance tuning
Collaborate with infrastructure and application teams for seamless migration
Implement backup and recovery strategies using RMAN and Data Guard
Document processes and provide post-migration support
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Construction Administrator
Administrator job in Swanton, OH
The Construction Administrator plays a key role in supporting both project and financial operations. This position ensures accurate documentation, efficient communication, and compliance with project requirements from contract award through closeout.
This is an in-office position based at our Swanton, OH location (with relocation to our new Toledo office in summer 2026). The role works closely with the Project Controller and other members of the Construction Administration Department to manage both administrative and financial functions across multiple projects.
This position may also be assigned to specific projects, providing hands-on administrative and financial support to project teams.
Key Responsibilities
Project & Administrative Duties:
Prepare and manage project documentation, including subcontracts, purchase orders, RFIs, submittals, and change orders.
Track project schedules, budgets, and material deliveries in coordination with the project management team.
Communicate with clients, general contractors, and vendors regarding documentation, scheduling, and deliverables.
Maintain accurate and organized digital and physical project files.
Support project closeout documentation and compliance tracking.
Provide general administrative support to project managers, estimators, and field supervisors as needed.
Financial & Accounting Support:
Assist with accounts payable, invoice processing, and credit card charge allocations.
Support accounts receivable by preparing backup documentation for billings, change orders, and progress payment applications.
Assist in quoting and pricing extra work tickets and maintaining cost tracking for additional project work.
Prepare and maintain job cost reports and assist with cost-to-complete tracking under the direction of the Project Controller.
Review vendor invoices and purchase orders for accuracy, coding, and compliance with company policies.
Assist in budget maintenance and financial reporting for assigned projects.
Preferred Qualifications
Associate's or Bachelor's degree in Construction Management, Accounting, Business Administration, or a related field (or equivalent experience).
Minimum 2-3 years of experience in construction administration, project coordination, or accounting.
Strong proficiency with Microsoft Office Suite and construction management/accounting software (e.g., Procore, Foundation Software, or similar).
Excellent communication, organizational, and time management skills.
Ability to handle multiple projects and deadlines simultaneously with a high degree of accuracy.
Preferred Skills
Familiarity with AIA contracts and construction documentation.
Experience with certified payroll reporting, lien waivers, and other compliance documentation.
Understanding of fabrication, erection, and field workflows.
Basic knowledge of construction accounting principles and cost coding.
Licensed Nursing Home Administrator (LNHA)
Administrator job in Detroit, MI
Are you motivated to be a leader in a skilled nursing community? As a Licensed Nursing Home Administrator (LNHA) with, you will manage, lead and insure profitability of the facility while promoting The Ciena Way.
At Ciena Healthcare, we take care of you too, with an attractive benefit package including:
Competitive pay
Life Insurance
401K with matching funds
Health insurance
AFLAC
Employee discounts
Tuition Reimbursement
Responsibilities
Establish financial and programmatic goals for the facility and conduct an annual evaluation of goal achievement.
Provide input into the annual operating budget.
Monitor monthly performance of facility in relation to the budget and intervene as needed.
Recruit, hire and provide orientation/training for a sufficient number of qualified staff to carry out facility programs and services.
Interpret and assure implementation of company policies and procedures.
Insure the highest quality of care is provided at all times.
Qualifications
Minimum of a bachelor's degree or equivalent. Advanced degree preferred.
Proven leadership ability with at least three (3) years of experience as an administrator in either a long-term or sub-acute care facility.
Current administrator's license in the state.
About Ciena Healthcare
Ciena Healthcare is Michigan's largest provider of skilled nursing and rehabilitation care services.
We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!
IND123
Dialysis Facility Administrator
Administrator job in Toledo, OH
The Administrator is responsible for the overall daily management and operation of the clinic. The Administrator reports directly to first line regional operational management which may be an Area Director, Regional Director, or Vice President of Operations, depending on the region/demographics.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and tasks may be assigned.
GROWTH · Develop and implement processes for program growth in accordance with Company goals. · Plan/coordinate patient scheduling to assure timely acceptance of patients and effective staffing levels. · Implement clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments. · Achieve financial targets to include budget, labor costs, supply costs and expenditures.
OUTCOMES · Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting. · Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality. Leads QAPI meetings and quality improvement committees. · Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare. · Work with staff to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals. · Achieve program's target goals for patient outcomes in accordance with quality patient care and Company goals.
OPERATIONAL READINESS
* Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements. · Assure that the clinic is in compliance with all applicable federal, state, and local laws and regulations and receives continuing certification from all statutory and regulatory agencies. · Develop, implement and follow up necessary Corrective Action Plans for internal and external surveys. · May assume Charge Nurse's responsibilities as needed. · Responsible for duties listed in Registered Supervising Nurse job description and nursing services policy # C-AD-0110 or must designate Registered Nurse meeting these qualifications. · May fulfill responsibility of facility CEO as delegated by Governing Body. · Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly. Assure that Quality Assessment & Performance Improvement Program is current at all times. · Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center. · Plan, coordinate, and approve effective and efficient staffing to meet patient needs and regulations. · Oversee the maintenance of equipment and supplies to meet current laws and regulations.
OPERATIONAL READINESS (cont.) · Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly. · Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center. · Know and understand the water treatment and mechanisms of the equipment of the facility. · Assist, when necessary, with disinfection of equipment and supplies including bicarbonate delivery systems and dialysis machines.
PARTNERSHIPS · Monitor all contractual agreements; update as needed with corporate oversight. · Maintain collaborative working relationship with Medical Director and physicians. · Establish and maintain a positive relationship with area hospitals, agencies, vendors and the community. · Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization. · Respond effectively to inquiries or complaints.
STAFF DEVELOPMENT/ RETENTION · Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations. · Recruit, train, develop, and supervise all personnel. · Maintain effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees. · Uphold management goals of corporation by leading staff in team concepts and promoting a team effort. · Effectively communicates expectations; accepts accountability and holds others accountable for performance.
Qualifications/Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Requirements include:
* Demonstrated ability to function in a leadership position and to perform in new and emergent situations with sound judgment.
* Demonstrated analytical and problem-solving skills are required.
* Strong time management and organizational skills required.
* 1 year previous dialysis management experience preferred.
* Demonstrated working knowledge of the English language and ability to communicate verbally and in writing.
* Must have basic computer skills, including Microsoft Office (Word, Excel, Outlook); proficiency in all USRC clinical applications required within 90 days of hire.
* Must meet applicable, specific state requirements. (See addendum for Administrator.
Additionally, if the nursing requirements listed below are not met, an individual may be placed in the Administrator role without them; however, in the absence of these qualifications, there must be a designated Registered Supervising Nurse at the clinic who does possess these qualifications:
* Must be full-time employee of the Company and available to clinic staff during time clinic is open.
* Current RN license in applicable state. License must be maintained as current and in good standing.
* 18 months as an RN with 6 months experience in nursing care of a patient with kidney failure.
* CPR certification required within 90 days of hire.
* Confirmation of ability to distinguish all primary colors.
* Must meet any practice requirement(s) for the applicable state. (See addendum for Registered Supervising Nurse)
Center Administrator
Administrator job in Ann Arbor, MI
Benefits/Perks
Great small business work environment
Flexible scheduling
Retirement benefits, profit sharing and free financial planning
Paid time off, health insurance, dental insurance, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo manage operations for an urgent care clinic. Manage all non-physician clinic staff. Ensure quality of patient care. Ensure maintenance of clinic building and supplies. Ensure complete and accurate charges are attributed to each patient. Responsibilities
Recruit, hire, and complete onboarding processes for various roles; front office medical receptionist, medical assistant, x-ray, and other positions
Supervise, evaluate, and execute performance evaluations of non-provider staff
Partner with Medical Director to ensure that medical care is delivered in accordance with physician instructions and that high-quality care is rendered
Ensure staff compliance with company policies and procedures and state and federal rules and regulations
Lead and organize staff meetings, daily huddles, and in-service programs
Spearhead the resolution of patient and staff concerns while continually monitoring patient satisfaction through various tools
Ensure compliance with front office procedures and accuracy of financial transactions
Ensure maintenance and cleanliness of the facility, and adequate stock of regular medical and janitorial supplies
Monitor various key performance indicators and put programs in place for continual improvement
Other duties and responsibilities as assigned.
Qualifications
Bachelor's degree preferred
A minimum of two years experience working in a supervisory role in a medical office preferred
Computer proficiency
Demonstrated skills in written, verbal, and consultative communications
Ability to deliver high levels of customer service and achieve customer satisfaction
Understanding of compliance and regulatory guidelines (HIPAA, OSHA, etc.) and revenue cycle management experience preferred
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Auto-ApplyMember Services Administrator
Administrator job in East Lansing, MI
Job DescriptionBenefits:
Health insurance
Paid time off
Training & development
Vision insurance
The Member Services Administrator supports SHCs membership and finance systems, carrying out key administrative and customer-facing tasks that ensure efficient leasing, accurate financial tracking, and timely communication with members. This includes responding to member questions in person and via phone, as well as accepting and recording payments during business hours. They also contribute to creating a welcoming and organized office environment.
They report to the Executive Director and collaborate with the Cooperative Experience Coordinator, Vice Presidents of Membership and Education, and the Corporate Treasurer.
General Accountabilities
Processing cooperative housing applications and maintaining applicant records in a timely and accurate manner.
Verifying income documentation and certification requirements in accordance with SHC bylaws and compliance with grant-funded housing programs.
Maintaining and reporting accurate occupancy data for all SHC houses, regularly updating internal systems.
Managing accounts receivable processes, including:
Accepting and recording in-person, online, and mailed payments
Responding to payment plan inquiries and reviewing subsidy payments
Issuing late fees and preparing Notices to Quit (NTQs)
Supporting the Executive Director by preparing documentation legal matters for SHCs attorney
Reconciling AppFolio ledgers and posting Carrying Charges, House Chore fines, and Committee fines
Staffing the front office during regular business hours, answering member questions in person, via phone, or by email, and offering responsive and informed support.
Responding to external inquiries, such as rental reference requests, in a timely and professional manner.
Issuing and maintaining member contracts and records, including:
Drafting and tracking new and renewal contracts
Processing member shares and dues
Coordinating and documenting accommodation requests
Supporting membership lifecycle transitions, including:
Processing move-outs and share returns
Handling requests for early contract releases
Contributing to cross-team efforts and special projects as assigned by the Executive Director or Executive Team.
Coordinating Fair Housing trainings in collaboration with the Cooperative Experience Coordinator.Fostering a welcoming, inclusive, and professional office atmosphere that reflects SHC values and supports member well-being.
Skills
Financial & Leasing Knowledge
Office & Administrative Systems
Organizational Skills
Communication
Attention to Detail
Customer Service Orientation
Preferred Qualifications
12 years experience in office administration, customer service, or leasing/housing compliance.
Familiarity with cooperative housing or nonprofit administration.
Experience using Google Workspace and accounting or property management software (e.g., AppFolio).
Clear written and verbal communication skills.
Strong organizational skills and attention to detail.
Office Services Administrator
Administrator job in Southfield, MI
Office Services Administrator
The Office Services Administrator is responsible for managing the daily operations of Lockwood's corporate office, ensuring a well-organized, secure, and efficient workplace. This role oversees office services, facilities management, and vendor coordination-including IT, security, and equipment-while also supporting executive leadership with administrative tasks and regulatory reporting. The Administrator plays a key role in enhancing the employee experience through onboarding, engagement programs, and internal events. Additionally, they manage technology-related services such as mobile devices and user access, contributing to the overall functionality and success of the organization.
Responsibilities:
Office Services:
Acts as the property manager for Corporate Office by directing and managing support services and building operation functions. Acts as liaison with the landlord.
Works with the third-party security vendor in maintaining the key fob system. Recommends office security best practices.
Creates and manages Office Services' Budget and administers the office lease.
Recommends and coordinates changes to company services that would be a cost savings or time benefit.
Researches, recommends and leases appropriate office equipment. Also, maintains operation of such equipment by scheduling maintenance, communicating repairs and purchasing necessary materials.
Oversee floor space utilization and any office projects.
Receives, distributes, and coordinates the pickup of mail and packages.
Maintains inventory of pantry and office supplies, ensuring all items are adequately stocked.
Organize logistics for internal meetings including scheduling video conferencing setup, catering, preparing meeting materials, and maintaining conference room areas.
Places orders for name tags, ID badges and /or business cards, upon hire or as needed.
Updates and maintains the Lockwood Main Office and Community Directories.
Administrative:
Provide administrative support for the Executive team as needed.
Produce weekly Management Reports.
Completes monthly lender reporting.
Complete regulatory requirements for HUD/MSHDA as directed.
Prepares and distributes seasonal safety reminders along with applicable policies and tracking logs.
Places orders for marketing sales materials (i.e. Brochures, etc.)
Completes Replacement Reserves processing and tracking for HUD, MSHDA and lenders.
Collects & prepares all property Service Contracts.
Prepares W-9s for signature as needed
1099 administration.
Employee Experience:
Ensure all new hires are onboarded seamlessly. Proactively prepares their office area, equipment, and supplies in advance.
Assists HR with coordinating special events including charitable initiatives, etc.
Administers the company's Years of Service recognition program.
Technology:
Assists in managing various technology resources in collaboration with the third-party IT vendor.
Oversees the company's mobile phone program. Responsibilities include issuing company phones to employees, retrieving them upon termination, and monitoring costs and invoices. Additionally responsible for analyzing usage and expenses to identify opportunities for cost savings.
Manages user activation/creation/deletion for all RealPage products
Qualifications:
Four-year degree in business or facilities management and/or a minimum seven years' experience as an Office Administrator, Office Manager or equivalent.
Proficiency in Microsoft Suite products.
Superior attention to detail
Excellent written and oral communication skills
Ability to build relationships with internal and external stakeholders.
An enthusiastic attitude.
Ability to multi-task, take initiative and bring new ideas to the team.
Follow through and complete projects with minimal supervision.
Fosters a collaborative and supportive environment, assisting peers and team members as needed
Auto-ApplyPractice Administrator
Administrator job in Warren, MI
Job Details Michigan Endo - Warren, MI Full Time High School NegligibleJoin our team and lead with vision!
Join Our Dynamic Team as a Practice Administrator for a Premier Endodontic Practice!
Are you a passionate leader with a drive to inspire teams and elevate patient care. Michigan Endodontics a top-tier endodontic practice known for exceptional patient care and advanced dental treatments. We are searching for a talented and driven Practice Administrator (Manager) to oversee the day-to-day operations and guide our practice to new levels of success.
Why Join Us? At
Michigan Endodontics
, we offer more than just a job; we offer the chance to be part of a cutting-edge, compassionate team that sets the gold standard in endodontics. With a state-of-the-art facility, an unwavering focus on innovation, and a supportive work environment, we provide the perfect platform for a Practice Administrator to thrive.
What You'll Do:
Manage daily operations to ensure smooth patient flow, efficient scheduling, and top-notch administrative processes.
Lead, motivate, and mentor a talented team of dental professionals, fostering a positive and collaborative work culture.
Deliver outstanding patient service by overseeing patient relations and addressing concerns with empathy and promptness.
Optimize appointment scheduling, treatment planning, and communication for an exceptional patient experience.
Handle financial duties, including budgeting, billing, insurance claims, and accounts receivable, ensuring financial health.
Ensure compliance with regulatory standards and maintain a clean, organized clinical environment.
Create and implement office procedures that enhance efficiency and elevate patient care.
Build lasting relationships with referring practices and lead marketing efforts to grow our practice's reach.
What We Offer:
Competitive salary with health benefits, life insurance, paid time off, sick days, holiday pay, and 401k w/ matching!
Monthly performance bonuses to reward your hard work!
An inclusive, welcoming workplace culture that thrives on collaboration.
Opportunities for professional development and career growth.
A prime location near parks, shopping, restaurants, gyms, and more!
Additional Perks:
Dental & Vision Insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Employee Assistance Program
Exclusive Employee Discounts
Are You the Right Fit? If you have...
3 years of dental practice management experience
Strong leadership, communication, and organizational skills
Proficiency in dental management software
A solid understanding of dental insurance and billing
Passion for patient-centered care
...then we want to hear from you! Bonus points for administrative experience in specialty dentistry such as endodontics or oral surgery!
Why Wait? If you're ready to lead with purpose and make a lasting impact on both your team and our patients, we encourage you to apply today. Join us in delivering exceptional care and fostering a workplace culture of excellence.
Don't miss out on this exciting opportunity - we can't wait to meet you!
*After submitting your resume, kindly complete a survey that our company uses to so we can see how it may apply to your work related needs as well as our company requirements. ****************************************
Equal Opportunity Employer
Reasonable accommodations will be provided to enable individuals with disabilities to perform the essential functions of the role.
#INFDM
Windows System Engineer
Administrator job in Detroit, MI
Please, review and apply for this position through the QCI system following the link below (Copy and Paste): http://bit.ly/1AQnbLY *You can apply through Indeed using mobile devices with this link. Job Description The Windows System Engineers play a critical role in the design, implementation and administration of our Windows systems. System Engineers ensure the stability, integrity, and efficient operation of the messaging systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems.You must have USA/Canadian Citizenship or your Green Card/EAD.
Responsibilities:
Install, configure and maintain Microsoft Active Directory
Oversee and troubleshoot OS and applications using OS-based, resource kit, and third-party tools
Support a multi-server web farm running IIS 7.x, hosting multiple .NET based applications
Utilize enterprise tools to manage, monitor and secure large enterprise data center environments
Troubleshoot problems and quickly resolve issues
Analyze failures to minimize outages and interruptions
Requirements:
Experience working with Microsoft Active Directory, including the design, implementation, and overall architecture of Active Directory
Bachelor's degree in computer science or similar technical subjects, or at least three years of related work experience
Proven experience performing server systems design, implementation and administration
Proven experience with server class hardware from a major OEM (Dell, IBM, HP, etc.) and Windows server operating systems (2003, 2008, 2008 R2, 2012)
Proven experience working with 64-bit x86 based hardware and 64-bit Windows operating systems
Ability to script and develop using .Net, Powershell, VBScript and related systems
Ability to implement solutions utilizing Microsoft technologies such as Windows Clustering, IIS 7.x, 8.0, DFS, SQL Server 2008, 2008 R2 and 2012, SharePoint 2007/2010, etc.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Part-Time Fire Department Administrative Support
Administrator job in Ferndale, MI
The part-time Fire Administrative Support employee will be responsible for providing administrative support to our Fire Department, assisting in various tasks related to compliance, fire safety, emergency response, and community outreach. This role requires a detail-oriented individual with strong organizational skills and a passion for public safety.
IT Administrator
Administrator job in Brighton, MI
Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the company's IT network, servers, security systems as well as user endpoints such as laptops and mobile devices.
Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users.
LOCATION:
Brighton, MI
WHY NIKON METROLOGY?
You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation.
KEY AREAS OF RESPONSIBILITY:
Will include, but not limited to the following:
Technical Support & Troubleshooting
Diagnose and resolve issues with computer hardware, software, and network connectivity.
Respond to user inquiries and provide technical support.
Guide users through step-by-step solutions to common problems.
System & Software Management
Install, configure, and maintain operating systems, applications, and other software tools.
Manage user accounts, permissions, and security settings.
Perform system updates and deploy new hardware and software to users.
IT Infrastructure & Maintenance
Execute operational tasks related to IT infrastructure projects supporting business operations and security.
Monitor and maintain servers, storage, and other IT infrastructure components.
Implement and manage data backup (local & offsite) and recovery solutions.
Communication & Documentation
Log and prioritize support requests using a ticketing system.
Create and maintain knowledge base articles and technical documentation.
Communicate clearly and empathetically: with both technical and non-technical users.
Escalate complex issues to other team members or external support providers
End user focus
Ensure a high level of end user satisfaction by providing timely and efficient support.
Follow up with users to ensure that issues are resolved to their satisfaction.
Gather and relay feedback.
QUALIFICATIONS
ESSENTIAL:
Required Knowledge, Skills, and Abilities:
Minimum of two (2) to four (4) years prior experience with providing workstation support
The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required
Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required.
A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality
Full professional proficiency in English, written and spoken.
Certificates, License, Registrations:
Associate's degree in Computer Technology or related field. Certifications
DESIRABLE:
Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified
TECHNICAL COMPETENCIES:
Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022.
Hardware & Software: Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications.
Networking: Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting.
IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools.
Security: Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security.
Active Directory & Group Policy: User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting
Microsoft Office 365 and other common desktop applications
Awareness of all mainstream mobile technologies (Apple)
Remote Support: Experience using remote access tools for efficient user support
WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS
Occasional business trips to other NM sites
This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment.
Must be able to sit or stand for extended periods while working at a computer.
Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware.
Manual dexterity required for using tools, keyboards, and other IT equipment
HOW WE TAKE CARE OF OUR TEAM
CULTURE SPIRIT
Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office.
WORK-LIFE BALANCE
We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days!
PERSONAL DEVELOPMENT
We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement.
AMAZING MEDICAL BENEFITS & PERKS
We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING!
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.
Auto-ApplyHelp Desk/Junior System Administrator
Administrator job in Cement City, MI
The superior engineering, workmanship, and overall quality of Ross Design™ products have kept us at the forefront of manufacturing since 1989. We work hard to exceed expectations in the quality and durability of our products. Most importantly, Ross Design™ strives to add value to our customer's products through innovative design and state of the art manufacturing processes.
We, along with the rest of the world, are working to make the new hybrid work environment successful for our team and our clients. Keeping everyone safe, finding ways to be flexible, while providing a good work/life balance and at the same time meeting our clients IT support needs is very important to our company. Joining our team in a technical capacity you'll also be able to contribute your ideas for ways to improve our workflow in a new hybrid work environment, which has become our model for the foreseeable future.
Job Description
We are currently hiring Help Desk/Junior System Administrator. This is a position where you will be the first line of support to solve problems and provide remote and on-site support for multiple Robust clients. This position requires flexibility, patience, problem solving, and business savvy.
Essential Duties and Responsibilities:
Build and maintain great relationships with our clients
Maintain and manage hardware and software on desktops, laptops, mobile devices, and other related equipment in PC and Mac environments
Daily interaction with our internal CRM for ticketing and tracking time and expenses as they occur
Perform basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security
Utilize remote monitoring and management system
Document EVERYTHING.
Timely communication with customers - responding to support requests, keeping them informed of incident progress, notifying them of impending changes or agreed outages, etc.
Proven good judgment and problem solving skills, including escalating issues and problems as appropriate to ensure speedy resolution
Qualifications
Technical Skills and Knowledge
Troubleshooting skills for PC/Mac/Mobile devices (iOS and Android)
Microsoft Office
TCP/IP networking and DNS
Windows Server experience, including Active Directory
Windows and Mac OS's
Backup and disaster recovery solutions
Security solutions and best practices
Phone system configuration and troubleshooting
Interpersonal Skills
Must be a people-person to get hired here
Excellent communication skills, both verbal and written, technical and non-technical
Strong organizational skills; ability to balance priorities at multiple locations
Excellent documentation skills and comfortable with Visio
Critical thinking skills with problem-solving abilities
Ability to present ideas in user-friendly language
Ability to build and extend existing client relationships
Additional Information
Why Work Here?
Great teammates, great clients, exploring new technology, great training, advancement opportunities
We are an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed servicemember status, race, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state, or local laws.