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Agency service representative vs technical service representative

The differences between agency service representatives and technical service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an agency service representative and a technical service representative. Additionally, a technical service representative has an average salary of $46,883, which is higher than the $34,475 average annual salary of an agency service representative.

The top three skills for an agency service representative include phone calls, health insurance and customer support. The most important skills for a technical service representative are customer satisfaction, switches, and LAN.

Agency service representative vs technical service representative overview

Agency Service RepresentativeTechnical Service Representative
Yearly salary$34,475$46,883
Hourly rate$16.57$22.54
Growth rate-4%-4%
Number of jobs191,948247,265
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 51%
Average age4040
Years of experience1212

Agency service representative vs technical service representative salary

Agency service representatives and technical service representatives have different pay scales, as shown below.

Agency Service RepresentativeTechnical Service Representative
Average salary$34,475$46,883
Salary rangeBetween $28,000 And $41,000Between $28,000 And $78,000
Highest paying City-Los Angeles, CA
Highest paying state-New York
Best paying company-Quaker Houghton
Best paying industry-Technology

Differences between agency service representative and technical service representative education

There are a few differences between an agency service representative and a technical service representative in terms of educational background:

Agency Service RepresentativeTechnical Service Representative
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common college--

Agency service representative vs technical service representative demographics

Here are the differences between agency service representatives' and technical service representatives' demographics:

Agency Service RepresentativeTechnical Service Representative
Average age4040
Gender ratioMale, 36.1% Female, 63.9%Male, 71.1% Female, 28.9%
Race ratioBlack or African American, 10.9% Unknown, 5.1% Hispanic or Latino, 18.1% Asian, 6.2% White, 59.1% American Indian and Alaska Native, 0.7%Black or African American, 10.5% Unknown, 5.5% Hispanic or Latino, 19.7% Asian, 7.0% White, 56.5% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between agency service representative and technical service representative duties and responsibilities

Agency service representative example responsibilities.

  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Generate HIPAA certificate of coverage for members.
  • Work with excel, PowerPoint, Microsoft word, Microsoft business
  • Ensure that all client information meet Medicare and Medicaid guidelines.
  • Work with management and quality assurance that all FHA compliances are meet.
  • Make decisions on behalf of cookroad Headstart at the policy concil meetings.
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Technical service representative example responsibilities.

  • Install, manage and troubleshot VPN connection client in the enterprise environment.
  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Provide technical support relating to account profiles, remote client access via VPN.
  • Key achievements: develop new systems for automotive modular windows and air bag covers.
  • Set up repairs, replacements, and orders over the phone for apple Iphone products
  • Complete require systems training, certification and refresher training as outlined for the TSR position.
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Agency service representative vs technical service representative skills

Common agency service representative skills
  • Phone Calls, 35%
  • Health Insurance, 24%
  • Customer Support, 21%
  • Data Entry, 5%
  • Medicare, 4%
  • Telephone Calls, 2%
Common technical service representative skills
  • Customer Satisfaction, 13%
  • Switches, 9%
  • LAN, 7%
  • VPN, 7%
  • Strong Customer Service, 7%
  • Product Line, 5%

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