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Application specialist vs application support analyst

The differences between application specialists and application support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an application specialist and an application support analyst. Additionally, an application support analyst has an average salary of $92,078, which is higher than the $84,635 average annual salary of an application specialist.

The top three skills for an application specialist include customer service, customer satisfaction and technical support. The most important skills for an application support analyst are application support, customer service, and troubleshoot.

Application specialist vs application support analyst overview

Application SpecialistApplication Support Analyst
Yearly salary$84,635$92,078
Hourly rate$40.69$44.27
Growth rate10%10%
Number of jobs96,980173,440
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 66%
Average age4242
Years of experience22

What does an application specialist do?

An application specialist is responsible for maintaining the optimal performance of system applications, ensuring smooth navigation by upgrading the features of existing applications, and performing multiple diagnostic tests before releasing the applications to the digital marketplace. Application specialists work closely with the design engineers to improve system codes, verify the efficiency of network infrastructure, and adjusting application functions based on the clients' specifications and business' needs. They should always consider the budget goals, target end-users, and current market trends to design applications, meeting users' demands and public interests.

What does an application support analyst do?

An application support analyst is responsible for responding to and resolving customer issues about smartphone or computer applications. They do a variety of applications ranging from banking software and mobile games, and they usually deal with a great number of clients daily. It is also their task to report to a next level member of staff, such as an information technology (IT) manager or a senior systems analyst. Moreover, they spend their time working in an office setting and can be employed by software companies, game developers, technology creators, and other types of organizations.

Application specialist vs application support analyst salary

Application specialists and application support analysts have different pay scales, as shown below.

Application SpecialistApplication Support Analyst
Average salary$84,635$92,078
Salary rangeBetween $60,000 And $118,000Between $67,000 And $125,000
Highest paying CityJersey City, NJNew York, NY
Highest paying stateNew JerseyNew York
Best paying companyCheniere EnergyMeta
Best paying industryManufacturingFinance

Differences between application specialist and application support analyst education

There are a few differences between an application specialist and an application support analyst in terms of educational background:

Application SpecialistApplication Support Analyst
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 66%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Application specialist vs application support analyst demographics

Here are the differences between application specialists' and application support analysts' demographics:

Application SpecialistApplication Support Analyst
Average age4242
Gender ratioMale, 53.7% Female, 46.3%Male, 64.2% Female, 35.8%
Race ratioBlack or African American, 10.8% Unknown, 5.4% Hispanic or Latino, 16.7% Asian, 11.1% White, 55.5% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 14.7% White, 53.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between application specialist and application support analyst duties and responsibilities

Application specialist example responsibilities.

  • Lead the support staff as the SME for troubleshooting issues.
  • Manage implementation of an EHR application within behavioral health agencies.
  • Manage multiple imaging-relate projects across both radiology and cardiology service lines, both inpatient and outpatient, to completion.
  • Maintain HIPAA compliant inbound and outbound 837I , 837P , 834,835,277 , 277CA , 997 and 999 files.
  • Experience with FTP concepts and automation
  • Introduce SOA paradigm to the company.
  • Show more

Application support analyst example responsibilities.

  • Manage the daily operation relate to MQ.
  • Develop user friendly PowerShell tools to automate various tasks the helpdesk do on a daily basis.
  • Lead a project to redesign the company's CRM system, resulting in streamline company communication and increase efficiency.
  • Lead recovery efforts, managing communication processes and engage technical SME's as needed to brainstorm and implement solutions.
  • Create training PowerPoint presentations on effectively managing escalate clients, and take part in administering a training program bank wide.
  • Manage and resolve technical escalations involving internal/external parties as required to meeting SLA goals.
  • Show more

Application specialist vs application support analyst skills

Common application specialist skills
  • Customer Service, 10%
  • Customer Satisfaction, 8%
  • Technical Support, 5%
  • Troubleshoot, 5%
  • Project Management, 4%
  • Excellent Organizational, 4%
Common application support analyst skills
  • Application Support, 12%
  • Customer Service, 9%
  • Troubleshoot, 6%
  • Infrastructure, 5%
  • Java, 5%
  • Technical Support, 4%

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