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Application specialist vs application support specialist

The differences between application specialists and application support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an application specialist and an application support specialist. Additionally, an application specialist has an average salary of $84,635, which is higher than the $81,820 average annual salary of an application support specialist.

The top three skills for an application specialist include customer service, customer satisfaction and technical support. The most important skills for an application support specialist are application support, customer service, and troubleshoot.

Application specialist vs application support specialist overview

Application SpecialistApplication Support Specialist
Yearly salary$84,635$81,820
Hourly rate$40.69$39.34
Growth rate10%10%
Number of jobs96,980118,322
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 63%
Average age4242
Years of experience22

What does an application specialist do?

An application specialist is responsible for maintaining the optimal performance of system applications, ensuring smooth navigation by upgrading the features of existing applications, and performing multiple diagnostic tests before releasing the applications to the digital marketplace. Application specialists work closely with the design engineers to improve system codes, verify the efficiency of network infrastructure, and adjusting application functions based on the clients' specifications and business' needs. They should always consider the budget goals, target end-users, and current market trends to design applications, meeting users' demands and public interests.

What does an application support specialist do?

An application support specialist's role is to utilize their technical expertise in responding to inquiries and addressing issues and concerns, resolving them promptly and effectively. They may communicate with clients through calls or correspondence, even arrange appointments when necessary. Moreover, one may work as a member of a company or independently. As an application support specialist in a company setting, it is essential to coordinate with different department personnel, all while adhering to the company's policies and regulations.

Application specialist vs application support specialist salary

Application specialists and application support specialists have different pay scales, as shown below.

Application SpecialistApplication Support Specialist
Average salary$84,635$81,820
Salary rangeBetween $60,000 And $118,000Between $52,000 And $127,000
Highest paying CityJersey City, NJCupertino, CA
Highest paying stateNew JerseyNew Jersey
Best paying companyCheniere EnergyMeta
Best paying industryManufacturingFinance

Differences between application specialist and application support specialist education

There are a few differences between an application specialist and an application support specialist in terms of educational background:

Application SpecialistApplication Support Specialist
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Application specialist vs application support specialist demographics

Here are the differences between application specialists' and application support specialists' demographics:

Application SpecialistApplication Support Specialist
Average age4242
Gender ratioMale, 53.7% Female, 46.3%Male, 61.6% Female, 38.4%
Race ratioBlack or African American, 10.8% Unknown, 5.4% Hispanic or Latino, 16.7% Asian, 11.1% White, 55.5% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 11.5% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between application specialist and application support specialist duties and responsibilities

Application specialist example responsibilities.

  • Lead the support staff as the SME for troubleshooting issues.
  • Manage implementation of an EHR application within behavioral health agencies.
  • Manage multiple imaging-relate projects across both radiology and cardiology service lines, both inpatient and outpatient, to completion.
  • Maintain HIPAA compliant inbound and outbound 837I , 837P , 834,835,277 , 277CA , 997 and 999 files.
  • Experience with FTP concepts and automation
  • Introduce SOA paradigm to the company.
  • Show more

Application support specialist example responsibilities.

  • Help manage the design, development, and deployment of HL7 interfaces.
  • Lead, and manage CRM (Peoplesoft and Siebel) implementation technical teams on multiple engagements.
  • Assist users of varying PC and application skills levels and manage through a wide variety of customer scenarios.
  • Develop and automate network and mainframe system diagnostics as necessary using a variety of 3rd party software tools and utilities.
  • Develop and maintain existing Perl scripts to automate business process.
  • Manage multiple imaging-relate projects across both radiology and cardiology service lines, both inpatient and outpatient, to completion.
  • Show more

Application specialist vs application support specialist skills

Common application specialist skills
  • Customer Service, 10%
  • Customer Satisfaction, 8%
  • Technical Support, 5%
  • Troubleshoot, 5%
  • Project Management, 4%
  • Excellent Organizational, 4%
Common application support specialist skills
  • Application Support, 13%
  • Customer Service, 10%
  • Troubleshoot, 7%
  • Technical Support, 5%
  • Java, 4%
  • Application Issues, 3%

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