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The differences between application specialists and senior support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an application specialist and a senior support specialist. Additionally, a senior support specialist has an average salary of $106,515, which is higher than the $84,635 average annual salary of an application specialist.
The top three skills for an application specialist include customer service, customer satisfaction and technical support. The most important skills for a senior support specialist are customer service, technical support, and troubleshoot.
| Application Specialist | Senior Support Specialist | |
| Yearly salary | $84,635 | $106,515 |
| Hourly rate | $40.69 | $51.21 |
| Growth rate | 10% | 10% |
| Number of jobs | 96,980 | 103,203 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 55% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
An application specialist is responsible for maintaining the optimal performance of system applications, ensuring smooth navigation by upgrading the features of existing applications, and performing multiple diagnostic tests before releasing the applications to the digital marketplace. Application specialists work closely with the design engineers to improve system codes, verify the efficiency of network infrastructure, and adjusting application functions based on the clients' specifications and business' needs. They should always consider the budget goals, target end-users, and current market trends to design applications, meeting users' demands and public interests.
A senior support specialist is in charge of providing technical support to clients, ensuring efficiency and client satisfaction. They typically communicate with clients through calls or correspondence where they address issues and concerns, resolving them promptly and efficiently. They may also assist clients in troubleshooting, provide step by step instructions, or recommend solutions. Furthermore, as a senior support specialist, it is essential to lead and serve as a role model for other support specialists while enforcing the company's policies and regulations.
Application specialists and senior support specialists have different pay scales, as shown below.
| Application Specialist | Senior Support Specialist | |
| Average salary | $84,635 | $106,515 |
| Salary range | Between $60,000 And $118,000 | Between $71,000 And $159,000 |
| Highest paying City | Jersey City, NJ | Piscataway, NJ |
| Highest paying state | New Jersey | New Jersey |
| Best paying company | Cheniere Energy | Eclaro |
| Best paying industry | Manufacturing | Manufacturing |
There are a few differences between an application specialist and a senior support specialist in terms of educational background:
| Application Specialist | Senior Support Specialist | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 55% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between application specialists' and senior support specialists' demographics:
| Application Specialist | Senior Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 53.7% Female, 46.3% | Male, 61.2% Female, 38.8% |
| Race ratio | Black or African American, 10.8% Unknown, 5.4% Hispanic or Latino, 16.7% Asian, 11.1% White, 55.5% American Indian and Alaska Native, 0.4% | Black or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.8% White, 55.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |