Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between application support specialists and computer support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an application support specialist and a computer support specialist. Additionally, an application support specialist has an average salary of $81,820, which is higher than the $63,926 average annual salary of a computer support specialist.
The top three skills for an application support specialist include application support, customer service and troubleshoot. The most important skills for a computer support specialist are computer support, troubleshoot, and technical support.
| Application Support Specialist | Computer Support Specialist | |
| Yearly salary | $81,820 | $63,926 |
| Hourly rate | $39.34 | $30.73 |
| Growth rate | 10% | 10% |
| Number of jobs | 118,322 | 114,029 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 63% | Bachelor's Degree, 51% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
An application support specialist's role is to utilize their technical expertise in responding to inquiries and addressing issues and concerns, resolving them promptly and effectively. They may communicate with clients through calls or correspondence, even arrange appointments when necessary. Moreover, one may work as a member of a company or independently. As an application support specialist in a company setting, it is essential to coordinate with different department personnel, all while adhering to the company's policies and regulations.
A Computer Support Specialist is responsible for providing the highest customer service for clients with technical and system issues, resolving network failures, and creating support tickets for IT personnel. Computer Support Specialists utilize various system tools and applications to diagnose end-users network issues and conduct immediate troubleshooting. They also help the IT staff design and improve system features and infrastructures and create instructional manuals for deliverables. A Computer Support Specialist must have excellent technical and communication skills to document customers' requests and identify system solutions.
Application support specialists and computer support specialists have different pay scales, as shown below.
| Application Support Specialist | Computer Support Specialist | |
| Average salary | $81,820 | $63,926 |
| Salary range | Between $52,000 And $127,000 | Between $44,000 And $91,000 |
| Highest paying City | Cupertino, CA | San Francisco, CA |
| Highest paying state | New Jersey | Washington |
| Best paying company | Meta | |
| Best paying industry | Finance | Technology |
There are a few differences between an application support specialist and a computer support specialist in terms of educational background:
| Application Support Specialist | Computer Support Specialist | |
| Most common degree | Bachelor's Degree, 63% | Bachelor's Degree, 51% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between application support specialists' and computer support specialists' demographics:
| Application Support Specialist | Computer Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 61.6% Female, 38.4% | Male, 80.1% Female, 19.9% |
| Race ratio | Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 11.5% White, 55.3% American Indian and Alaska Native, 0.4% | Black or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 11.2% White, 55.2% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |