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The differences between appointment schedulers and scheduling coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an appointment scheduler and a scheduling coordinator. Additionally, a scheduling coordinator has an average salary of $36,493, which is higher than the $34,414 average annual salary of an appointment scheduler.
The top three skills for an appointment scheduler include patients, phone calls and scheduling patient appointments. The most important skills for a scheduling coordinator are patients, customer service, and medical terminology.
| Appointment Scheduler | Scheduling Coordinator | |
| Yearly salary | $34,414 | $36,493 |
| Hourly rate | $16.55 | $17.54 |
| Growth rate | -8% | -8% |
| Number of jobs | 17,639 | 66,114 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 31% | Bachelor's Degree, 40% |
| Average age | 49 | 49 |
| Years of experience | 2 | 2 |
An appointment scheduler works in the health care field in a medical office. Appointment schedulers contact patients with regards to their upcoming appointments. They direct calls to the appropriate staff members, pull medical records, and perform general clerical works. Their job involves educating patients or clients on health products and services. They also resolve the complaints and inquiries of the patients as well as other administrative duties.
A scheduling coordinator is responsible for arranging the calendars and managing the appointments of a senior employee. Scheduling coordinators keep a record of meetings, reminding the key personnel as well as other participants of any schedule adjustments and cancellations. They are also responsible for booking venues for events and processing travel arrangements, following the specifications of the head personnel. A scheduling coordinator must be detail-oriented, as well as having excellent communication and organization skills to answer schedule queries and perform administrative tasks as needed.
Appointment schedulers and scheduling coordinators have different pay scales, as shown below.
| Appointment Scheduler | Scheduling Coordinator | |
| Average salary | $34,414 | $36,493 |
| Salary range | Between $27,000 And $42,000 | Between $28,000 And $47,000 |
| Highest paying City | Boston, MA | Portland, ME |
| Highest paying state | Massachusetts | Maine |
| Best paying company | UC Santa Barbara | Los Alamos National Laboratory |
| Best paying industry | Internet | Health Care |
There are a few differences between an appointment scheduler and a scheduling coordinator in terms of educational background:
| Appointment Scheduler | Scheduling Coordinator | |
| Most common degree | High School Diploma, 31% | Bachelor's Degree, 40% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between appointment schedulers' and scheduling coordinators' demographics:
| Appointment Scheduler | Scheduling Coordinator | |
| Average age | 49 | 49 |
| Gender ratio | Male, 12.4% Female, 87.6% | Male, 15.9% Female, 84.1% |
| Race ratio | Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4% | Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 9% | 9% |