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Appointment scheduler vs scheduling coordinator

The differences between appointment schedulers and scheduling coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an appointment scheduler and a scheduling coordinator. Additionally, a scheduling coordinator has an average salary of $36,493, which is higher than the $34,414 average annual salary of an appointment scheduler.

The top three skills for an appointment scheduler include patients, phone calls and scheduling patient appointments. The most important skills for a scheduling coordinator are patients, customer service, and medical terminology.

Appointment scheduler vs scheduling coordinator overview

Appointment SchedulerScheduling Coordinator
Yearly salary$34,414$36,493
Hourly rate$16.55$17.54
Growth rate-8%-8%
Number of jobs17,63966,114
Job satisfaction--
Most common degreeHigh School Diploma, 31%Bachelor's Degree, 40%
Average age4949
Years of experience22

What does an appointment scheduler do?

An appointment scheduler works in the health care field in a medical office. Appointment schedulers contact patients with regards to their upcoming appointments. They direct calls to the appropriate staff members, pull medical records, and perform general clerical works. Their job involves educating patients or clients on health products and services. They also resolve the complaints and inquiries of the patients as well as other administrative duties.

What does a scheduling coordinator do?

A scheduling coordinator is responsible for arranging the calendars and managing the appointments of a senior employee. Scheduling coordinators keep a record of meetings, reminding the key personnel as well as other participants of any schedule adjustments and cancellations. They are also responsible for booking venues for events and processing travel arrangements, following the specifications of the head personnel. A scheduling coordinator must be detail-oriented, as well as having excellent communication and organization skills to answer schedule queries and perform administrative tasks as needed.

Appointment scheduler vs scheduling coordinator salary

Appointment schedulers and scheduling coordinators have different pay scales, as shown below.

Appointment SchedulerScheduling Coordinator
Average salary$34,414$36,493
Salary rangeBetween $27,000 And $42,000Between $28,000 And $47,000
Highest paying CityBoston, MAPortland, ME
Highest paying stateMassachusettsMaine
Best paying companyUC Santa BarbaraLos Alamos National Laboratory
Best paying industryInternetHealth Care

Differences between appointment scheduler and scheduling coordinator education

There are a few differences between an appointment scheduler and a scheduling coordinator in terms of educational background:

Appointment SchedulerScheduling Coordinator
Most common degreeHigh School Diploma, 31%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common college--

Appointment scheduler vs scheduling coordinator demographics

Here are the differences between appointment schedulers' and scheduling coordinators' demographics:

Appointment SchedulerScheduling Coordinator
Average age4949
Gender ratioMale, 12.4% Female, 87.6%Male, 15.9% Female, 84.1%
Race ratioBlack or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage9%9%

Differences between appointment scheduler and scheduling coordinator duties and responsibilities

Appointment scheduler example responsibilities.

  • Manage patient pre-op responsibilities, and generate all necessary paperwork.
  • Utilize the appropriate screening tools to accurately schedule internally refer patients for MRI appointments.
  • Obtain and enter complete registration demographic and insurance verification information (primary and secondary) into EMR system.
  • Implement a new TCMS and EHR database for the doctor's internal use.
  • Organize & archive electronic documents; scan and link charts and documents into the EHR
  • Used knowledge of key medical terms to determine patient's symptoms and refer to triage nurse when applicable.
  • Show more

Scheduling coordinator example responsibilities.

  • Manage medical records entering data with CPT and ICD-9 codes preserving an environment of thoroughness and accuracy.
  • Manage payment postings, verify insurance coverage prior to patient appointments and advise patients of insurance referrals or authorizations require.
  • Manage inpatient transfers to rehabilitation and medical facilities, along with preparing and monitoring outpatient billings insurance verification and referrals.
  • Perform patient registration, insurance verification, and assist patients with scheduling radiology and chemotherapy appointments in a demanding environment.
  • Enter all patient information in EMR system, scan all of patients medical record into EMR system and classify by sections.
  • Check patient insurance coverage, determines if referral or authorization for surgery is needed.
  • Show more

Appointment scheduler vs scheduling coordinator skills

Common appointment scheduler skills
  • Patients, 33%
  • Phone Calls, 10%
  • Scheduling Patient Appointments, 8%
  • Customer Service, 5%
  • Outbound Calls, 4%
  • Medical Terminology, 4%
Common scheduling coordinator skills
  • Patients, 23%
  • Customer Service, 13%
  • Medical Terminology, 6%
  • Home Health, 5%
  • Patient Care, 5%
  • Surgery, 4%

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