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Asset coordinator vs customer service supervisor

The differences between asset coordinators and customer service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an asset coordinator and a customer service supervisor. Additionally, an asset coordinator has an average salary of $44,507, which is higher than the $38,792 average annual salary of a customer service supervisor.

The top three skills for an asset coordinator include asset management, digital assets and data entry. The most important skills for a customer service supervisor are strong customer service, customer care, and customer support.

Asset coordinator vs customer service supervisor overview

Asset CoordinatorCustomer Service Supervisor
Yearly salary$44,507$38,792
Hourly rate$21.40$18.65
Growth rate-8%-4%
Number of jobs29,196233,004
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 44%
Average age4747
Years of experience66

What does an asset coordinator do?

An asset coordinator is in charge of coordinating the efforts to manage a company's digital assets, ensuring its efficient and secured storage. Among their responsibilities include gathering and organizing data, developing storage and distribution techniques, updating databases, archiving and curating files, coordinating with staff, and keeping abreast with the latest storage techniques and innovations. They must also monitor the progress of operations while enforcing the company's safety policies and regulations. Moreover, an asset coordinator must maintain an active communication line with staff for a smooth and efficient workflow.

What does a customer service supervisor do?

A customer service supervisor is responsible for directing the staff in providing the best services to the customers. Customer service supervisors' duties include evaluating the performance of the service staff, implementing strategic procedures to improve operations, developing promotional offers and products to increase the business' revenues, keeping documents of operation records, and assisting with customer's inquiries and complaints. A customer service supervisor must have exceptional leadership and decision-making skills to lead the service staff with daily operations.

Asset coordinator vs customer service supervisor salary

Asset coordinators and customer service supervisors have different pay scales, as shown below.

Asset CoordinatorCustomer Service Supervisor
Average salary$44,507$38,792
Salary rangeBetween $32,000 And $61,000Between $27,000 And $53,000
Highest paying CityNewark, CANew York, NY
Highest paying stateWashingtonMaryland
Best paying companyPerkins EastmanSchneider Electric Industrial Services
Best paying industryEnergyFinance

Differences between asset coordinator and customer service supervisor education

There are a few differences between an asset coordinator and a customer service supervisor in terms of educational background:

Asset CoordinatorCustomer Service Supervisor
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Asset coordinator vs customer service supervisor demographics

Here are the differences between asset coordinators' and customer service supervisors' demographics:

Asset CoordinatorCustomer Service Supervisor
Average age4747
Gender ratioMale, 55.3% Female, 44.7%Male, 34.9% Female, 65.1%
Race ratioBlack or African American, 11.1% Unknown, 4.7% Hispanic or Latino, 18.5% Asian, 5.2% White, 59.9% American Indian and Alaska Native, 0.6%Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between asset coordinator and customer service supervisor duties and responsibilities

Asset coordinator example responsibilities.

  • Manage IDT roster and participate in interdisciplinary team meetings.
  • Send orders to multiple vendors and monitor SLA.
  • Obtain flood certification and Experian reports for each loan.
  • Implement and troubleshoot PeopleSoft at the initial inception to the university.
  • Update SharePoint with accurate and current billing information for use by upper level management.
  • Research discrepancies between order processing time and contract SLA and work with vendors to determine solutions.
  • Show more

Customer service supervisor example responsibilities.

  • Manage customer relationships and acting Salesforce administrator.
  • Develop and manage sales/customer service agents by monitoring productivity, quality and adherence using KPI's.
  • Manage services and supports for intellectually and developmentally disable individuals, within compliance with all Medicaid and I/DD waiver regulations.
  • Perform employee monthly/annual reviews/evaluations, payroll, and disciplinary actions.
  • Develop service and performance management standards, facilitating exceptional patient experiences for patients and families of the medical center.
  • Give estimates on installation of windows and doors.
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Asset coordinator vs customer service supervisor skills

Common asset coordinator skills
  • Asset Management, 20%
  • Digital Assets, 9%
  • Data Entry, 7%
  • OSHA, 6%
  • Photoshop, 6%
  • Store Management, 5%
Common customer service supervisor skills
  • Strong Customer Service, 16%
  • Customer Care, 15%
  • Customer Support, 10%
  • Payroll, 4%
  • Customer Complaints, 4%
  • Front End, 4%

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