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Assistant business manager vs service manager

The differences between assistant business managers and service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an assistant business manager and a service manager. Additionally, an assistant business manager has an average salary of $74,300, which is higher than the $74,009 average annual salary of a service manager.

The top three skills for an assistant business manager include customer service, yardi and market research. The most important skills for a service manager are POS, performance reviews, and cash handling.

Assistant business manager vs service manager overview

Assistant Business ManagerService Manager
Yearly salary$74,300$74,009
Hourly rate$35.72$35.58
Growth rate6%6%
Number of jobs342,778341,785
Job satisfaction-4
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 52%
Average age4444
Years of experience66

What does an assistant business manager do?

Assistant business managers perform the liaising of clients. The managers prepare presentations, maintain calendars, update company records, and write reports. They find solutions to the issues raised by their customers and complete the other tasks given to them. It is their responsibility to oversee the support services of organizations. They supervise office staff and administrative assistants. Also, they set the deadlines for corporate goals other than the budget and work schedules. Skills in leadership, communication, and business management are necessary for this job.

What does a service manager do?

Service managers are employees who oversee the departments related to providing services to customers. They ensure that service delivery agreements are met by employees in the department. Service managers meet with stakeholders to set service delivery metrics and department goals. They then create strategies to reach these metrics and goals. They are responsible for cascading such goals and metrics to their employees and ensuring that the employees understand what they need to do. Service managers should have a deep understanding and appreciation of the company and its business so that they can create strategies that are in line with the company's identity. They should also be familiar with the customer profiles of the company. Service managers are also responsible for creating department reports and sharing these with stakeholders.

Assistant business manager vs service manager salary

Assistant business managers and service managers have different pay scales, as shown below.

Assistant Business ManagerService Manager
Average salary$74,300$74,009
Salary rangeBetween $51,000 And $107,000Between $47,000 And $116,000
Highest paying CityBremerton, WASan Francisco, CA
Highest paying stateNew YorkNew York
Best paying companyHSBC BankLatham & Watkins
Best paying industryRetailTechnology

Differences between assistant business manager and service manager education

There are a few differences between an assistant business manager and a service manager in terms of educational background:

Assistant Business ManagerService Manager
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Assistant business manager vs service manager demographics

Here are the differences between assistant business managers' and service managers' demographics:

Assistant Business ManagerService Manager
Average age4444
Gender ratioMale, 33.2% Female, 66.8%Male, 71.1% Female, 28.9%
Race ratioBlack or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between assistant business manager and service manager duties and responsibilities

Assistant business manager example responsibilities.

  • Manage advertising commission and payroll.
  • Manage a portfolio of inpatient and outpatient products market to major academic medical centers, community hospitals and nursing homes.
  • Complete billing for all accounts receivable functions for private, insurance, Medicare, Medicaid and other payers as required.
  • Assist clients with faxes, copies, printouts, internet connections & Fedex services.
  • Attend weekly CRM meetings with the digital operations team to track online ad campaign performance.
  • Fulfill customer shipping needs using FedEx systems of packaging or designing custom packaging to fit client needs.
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Service manager example responsibilities.

  • Manage compliance with all safety requirements to meet OSHA regulations.
  • Manage a staff of eight employees and maintain oversight of all departments and staff.
  • Utilize ADP software to prepare contract estimates, manage client and vehicle records, and time management.
  • Lead and consult in several projects which lead to the justification and approval of new ERP platform implementation.
  • Supervise employees and operations as well as coordinating third party vendors, manage logistics, operate and maintain all equipment.
  • Coordinate with training department to achieve and maintain the necessary skills within the region to achieve operating goals and KPIs.
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Assistant business manager vs service manager skills

Common assistant business manager skills
  • Customer Service, 26%
  • Yardi, 15%
  • Market Research, 15%
  • Sales Associates, 12%
  • Resident Functions, 3%
  • Process Payroll, 3%
Common service manager skills
  • POS, 12%
  • Performance Reviews, 8%
  • Cash Handling, 8%
  • Food Handling, 7%
  • Cleanliness, 5%
  • Project Management, 5%

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