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Assistant manager/shift manager vs floor manager

The differences between assistant manager/shift managers and floor managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an assistant manager/shift manager, becoming a floor manager takes usually requires 4-6 years. Additionally, a floor manager has an average salary of $43,813, which is higher than the $37,772 average annual salary of an assistant manager/shift manager.

The top three skills for an assistant manager/shift manager include customer service, cleanliness and food safety. The most important skills for a floor manager are customer service, cleanliness, and pallets.

Assistant manager/shift manager vs floor manager overview

Assistant Manager/Shift ManagerFloor Manager
Yearly salary$37,772$43,813
Hourly rate$18.16$21.06
Growth rate10%6%
Number of jobs458,844442,213
Job satisfaction--
Most common degreeBachelor's Degree, 32%Bachelor's Degree, 49%
Average age3943
Years of experience46

What does an assistant manager/shift manager do?

An assistant manager/shift manager assists managers in maintaining an establishment's smooth workflow. Although the extent of their responsibilities depends on their company or industry of employment, it usually includes participating in setting goals and guidelines, establishing budgets and schedules, delegating tasks among staff, and monitoring operations, solving issues should there be any. They also perform administrative support tasks such as coordinating with internal and external parties, preparing and processing documents, handling calls and correspondence, organizing files, and implementing policies and regulations. In the absence of the manager, an assistant manager assumes their responsibilities to maintain efficient operations.

What does a floor manager do?

A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.

Assistant manager/shift manager vs floor manager salary

Assistant manager/shift managers and floor managers have different pay scales, as shown below.

Assistant Manager/Shift ManagerFloor Manager
Average salary$37,772$43,813
Salary rangeBetween $30,000 And $47,000Between $32,000 And $58,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Oil States International
Best paying industry-Telecommunication

Differences between assistant manager/shift manager and floor manager education

There are a few differences between an assistant manager/shift manager and a floor manager in terms of educational background:

Assistant Manager/Shift ManagerFloor Manager
Most common degreeBachelor's Degree, 32%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common collegeCornell UniversitySUNY College of Technology at Delhi

Assistant manager/shift manager vs floor manager demographics

Here are the differences between assistant manager/shift managers' and floor managers' demographics:

Assistant Manager/Shift ManagerFloor Manager
Average age3943
Gender ratioMale, 50.7% Female, 49.3%Male, 56.1% Female, 43.9%
Race ratioBlack or African American, 11.3% Unknown, 5.2% Hispanic or Latino, 16.4% Asian, 9.1% White, 57.4% American Indian and Alaska Native, 0.6%Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7%
LGBT Percentage10%9%

Differences between assistant manager/shift manager and floor manager duties and responsibilities

Assistant manager/shift manager example responsibilities.

  • Manage FOH to insure all guests are happy and well taken care of.
  • Run POS system, cash handling, make deposits, serve safe certify
  • Maintain total restaurant cleanliness for every shift would have a clean facility for transaction
  • Implement quality service procedures to provide best in industry beverages while maintaining superior and comfortable experience for Starbucks patrons.
  • Administer network workstations, using networking protocols and unix-base operating systems.

Floor manager example responsibilities.

  • Manage all marketing initiatives and programs including maintenance of POS and coupon/tie-in programs.
  • Present PowerPoint presentations and lead skill stations.
  • Organize and run all managerial duties thru out the the store.
  • Ensure production run smoothly, solve problems under pressure, sanitize the plant daily to international health-code standards.
  • Work on POS registers.-Open/Close Store.- Lead employees in task procedures and guide them in helping customers.- Make deposits to bank.
  • Structure and facilitate all training classes along with creating necessary Powerpoint presentations for class.
  • Show more

Assistant manager/shift manager vs floor manager skills

Common assistant manager/shift manager skills
  • Customer Service, 13%
  • Cleanliness, 11%
  • Food Safety, 11%
  • Employee Engagement, 6%
  • Customer Satisfaction, 6%
  • Guest Service, 5%
Common floor manager skills
  • Customer Service, 14%
  • Cleanliness, 12%
  • Pallets, 11%
  • HR, 8%
  • Flyers, 5%
  • Safety Standards, 5%

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