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Assistant manager/shift manager vs shift lead manager

The differences between assistant manager/shift managers and shift lead managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an assistant manager/shift manager and a shift lead manager. Additionally, an assistant manager/shift manager has an average salary of $37,772, which is higher than the $34,547 average annual salary of a shift lead manager.

The top three skills for an assistant manager/shift manager include customer service, cleanliness and food safety. The most important skills for a shift lead manager are math, management, and food safety.

Assistant manager/shift manager vs shift lead manager overview

Assistant Manager/Shift ManagerShift Lead Manager
Yearly salary$37,772$34,547
Hourly rate$18.16$16.61
Growth rate10%10%
Number of jobs458,844274,021
Job satisfaction--
Most common degreeBachelor's Degree, 32%High School Diploma, 36%
Average age3939
Years of experience44

What does an assistant manager/shift manager do?

An assistant manager/shift manager assists managers in maintaining an establishment's smooth workflow. Although the extent of their responsibilities depends on their company or industry of employment, it usually includes participating in setting goals and guidelines, establishing budgets and schedules, delegating tasks among staff, and monitoring operations, solving issues should there be any. They also perform administrative support tasks such as coordinating with internal and external parties, preparing and processing documents, handling calls and correspondence, organizing files, and implementing policies and regulations. In the absence of the manager, an assistant manager assumes their responsibilities to maintain efficient operations.

What does a shift lead manager do?

A shift lead manager is an employee who is responsible for supervising the daily activities of a store, particularly in creating schedules and assigning them to staff members. Shift lead managers are required to monitor the team's performance and manage the requests of employees. They must open registers and close them by the end of the day and prepare cash to be deposited. Shift lead managers are also required to handle customer issues and report them to the management during the shift.

Assistant manager/shift manager vs shift lead manager salary

Assistant manager/shift managers and shift lead managers have different pay scales, as shown below.

Assistant Manager/Shift ManagerShift Lead Manager
Average salary$37,772$34,547
Salary rangeBetween $30,000 And $47,000Between $26,000 And $44,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between assistant manager/shift manager and shift lead manager education

There are a few differences between an assistant manager/shift manager and a shift lead manager in terms of educational background:

Assistant Manager/Shift ManagerShift Lead Manager
Most common degreeBachelor's Degree, 32%High School Diploma, 36%
Most common majorBusinessBusiness
Most common collegeCornell UniversityCornell University

Assistant manager/shift manager vs shift lead manager demographics

Here are the differences between assistant manager/shift managers' and shift lead managers' demographics:

Assistant Manager/Shift ManagerShift Lead Manager
Average age3939
Gender ratioMale, 50.7% Female, 49.3%Male, 44.3% Female, 55.7%
Race ratioBlack or African American, 11.3% Unknown, 5.2% Hispanic or Latino, 16.4% Asian, 9.1% White, 57.4% American Indian and Alaska Native, 0.6%Black or African American, 11.1% Unknown, 4.9% Hispanic or Latino, 18.2% Asian, 8.1% White, 57.2% American Indian and Alaska Native, 0.6%
LGBT Percentage10%10%

Differences between assistant manager/shift manager and shift lead manager duties and responsibilities

Assistant manager/shift manager example responsibilities.

  • Manage FOH to insure all guests are happy and well taken care of.
  • Run POS system, cash handling, make deposits, serve safe certify
  • Maintain total restaurant cleanliness for every shift would have a clean facility for transaction
  • Implement quality service procedures to provide best in industry beverages while maintaining superior and comfortable experience for Starbucks patrons.
  • Administer network workstations, using networking protocols and unix-base operating systems.

Shift lead manager example responsibilities.

  • General lead server duties and some bartending and managing.
  • Manage FOH to insure all guests are happy and well taken care of.
  • Recognize for solid business acumen and performance excellence and promote to primary trainer for server and bartending staff.
  • Maintain proper staffing, excellent money management skills, ensure quality customer satisfaction, and uphold a positive work environment.
  • Recognize for solid business acumen and performance excellence and promote to primary trainer for server and bartending staff.

Assistant manager/shift manager vs shift lead manager skills

Common assistant manager/shift manager skills
  • Customer Service, 13%
  • Cleanliness, 11%
  • Food Safety, 11%
  • Employee Engagement, 6%
  • Customer Satisfaction, 6%
  • Guest Service, 5%
Common shift lead manager skills
  • Math, 30%
  • Management, 29%
  • Food Safety, 10%
  • Cleanliness, 9%
  • Leadership, 4%
  • Inventory Management, 3%

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