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Associate technician network vs software support technician

The differences between associate technician networks and software support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an associate technician network and a software support technician. Additionally, an associate technician network has an average salary of $88,774, which is higher than the $79,670 average annual salary of a software support technician.

The top three skills for an associate technician network include technical support, switches and troubleshoot. The most important skills for a software support technician are customer service, troubleshoot, and java.

Associate technician network vs software support technician overview

Associate Technician NetworkSoftware Support Technician
Yearly salary$88,774$79,670
Hourly rate$42.68$38.30
Growth rate5%10%
Number of jobs57,999117,059
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 59%
Average age4342
Years of experience22

Associate technician network vs software support technician salary

Associate technician networks and software support technicians have different pay scales, as shown below.

Associate Technician NetworkSoftware Support Technician
Average salary$88,774$79,670
Salary rangeBetween $66,000 And $118,000Between $55,000 And $113,000
Highest paying CityVandenberg Air Force Base, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyChipotle Mexican GrillRSM US
Best paying industry-Finance

Differences between associate technician network and software support technician education

There are a few differences between an associate technician network and a software support technician in terms of educational background:

Associate Technician NetworkSoftware Support Technician
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 59%
Most common majorComputer Information SystemsComputer Science
Most common collegeUniversity of Southern CaliforniaStanford University

Associate technician network vs software support technician demographics

Here are the differences between associate technician networks' and software support technicians' demographics:

Associate Technician NetworkSoftware Support Technician
Average age4342
Gender ratioMale, 81.9% Female, 18.1%Male, 73.8% Female, 26.2%
Race ratioBlack or African American, 8.2% Unknown, 5.0% Hispanic or Latino, 11.9% Asian, 12.5% White, 62.0% American Indian and Alaska Native, 0.3%Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 12.4% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between associate technician network and software support technician duties and responsibilities

Associate technician network example responsibilities.

  • Experience managing the day-to-day operations of telecommunication services utilize by Astra Zeneca.
  • Investigate OSPF, BGP, EIGRP protocols on customer's network.
  • Monitor UNIX and NT application systems.
  • Perform platform upgrades on various Cisco routers and switches.
  • Administer AIX, Linux, Solaris and Intel platforms.
  • Integrate new desktop computers and gaming consoles onto the LAN.
  • Show more

Software support technician example responsibilities.

  • Manage desktop services team members to provide SLA agreements within network support services department.
  • Manage trouble ticket queues in order to keep tickets within SLA's and to expedite high level issues.
  • Install and configure multiple UNIX servers and databases using native utilities; configure internal network, configure and manage SSL certificates.
  • Develop web base MySQL database using HTML, PHP and Java for affiliate program.
  • Implement event handling using Java, Ajax and ExtJS.
  • Support medium networks of multiple OS computers with design, configuration and maintenance services.
  • Show more

Associate technician network vs software support technician skills

Common associate technician network skills
  • Technical Support, 13%
  • Switches, 12%
  • Troubleshoot, 7%
  • Network Hardware, 7%
  • Customer Service, 6%
  • Customer Complaints, 5%
Common software support technician skills
  • Customer Service, 14%
  • Troubleshoot, 10%
  • Java, 7%
  • Database, 6%
  • Phone Calls, 5%
  • Software Support, 3%

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