Automatic data processing customer liaison vs information technology/support technician

Differences between automatic data processing customer liaison and information technology/support technician duties and responsibilities

Automatic data processing customer liaison example responsibilities.

• Manage daily operations of ACH payments and research errors in different internal and external databases that prevent payments from transferring.
• Provide psychiatric consultation and medications management to geriatric patients in a variety of rehabilitation and long-term-care facilities in the area.
• Generate additional sales with existing customers by upselling veterinarians on special promotions or additional vaccines or pharmaceuticals.

Information technology/support technician example responsibilities.

• Manage DHCP entries, assign and reserve IP addresses for different sites and locations.
• Manage companies ShoreTel VoIP telephone system.
• Manage and maintain network peripherals including printers, workstations and network connections.
• Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
• Furnish technical assistance with VoIP system maintenance.
• Use SCCM to remotely support and install software allowing for a reduction in troubleshooting times.
Show more