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Automatic data processing customer liaison vs technical specialist

The differences between automatic data processing customer liaisons and technical specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an automatic data processing customer liaison and a technical specialist. Additionally, a technical specialist has an average salary of $88,773, which is higher than the $52,024 average annual salary of an automatic data processing customer liaison.

The top three skills for an automatic data processing customer liaison include data processing, outbound calls and data entry. The most important skills for a technical specialist are customer service, technical support, and patients.

Automatic data processing customer liaison vs technical specialist overview

Automatic Data Processing Customer LiaisonTechnical Specialist
Yearly salary$52,024$88,773
Hourly rate$25.01$42.68
Growth rate10%10%
Number of jobs84,990121,151
Job satisfaction--
Most common degreeAssociate Degree, 32%Bachelor's Degree, 57%
Average age4242
Years of experience22

Automatic data processing customer liaison vs technical specialist salary

Automatic data processing customer liaisons and technical specialists have different pay scales, as shown below.

Automatic Data Processing Customer LiaisonTechnical Specialist
Average salary$52,024$88,773
Salary rangeBetween $30,000 And $89,000Between $62,000 And $126,000
Highest paying City-Washington, DC
Highest paying state-Delaware
Best paying company-Finnegan Henderson Farabow Garrett & Dunner
Best paying industry-Technology

Differences between automatic data processing customer liaison and technical specialist education

There are a few differences between an automatic data processing customer liaison and a technical specialist in terms of educational background:

Automatic Data Processing Customer LiaisonTechnical Specialist
Most common degreeAssociate Degree, 32%Bachelor's Degree, 57%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Automatic data processing customer liaison vs technical specialist demographics

Here are the differences between automatic data processing customer liaisons' and technical specialists' demographics:

Automatic Data Processing Customer LiaisonTechnical Specialist
Average age4242
Gender ratioMale, 23.7% Female, 76.3%Male, 71.2% Female, 28.8%
Race ratioBlack or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 9.3% White, 57.5% American Indian and Alaska Native, 0.4%Black or African American, 10.8% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 12.5% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between automatic data processing customer liaison and technical specialist duties and responsibilities

Automatic data processing customer liaison example responsibilities.

  • Manage daily operations of ACH payments and research errors in different internal and external databases that prevent payments from transferring.
  • Provide psychiatric consultation and medications management to geriatric patients in a variety of rehabilitation and long-term-care facilities in the area.
  • Generate additional sales with existing customers by upselling veterinarians on special promotions or additional vaccines or pharmaceuticals.

Technical specialist example responsibilities.

  • Install and manage LAN/WAN using TCP/IP protocol.
  • Manage the development of a customize ERP system for the client.
  • Design and manage studies for alternative API qualification for commercial products.
  • Lead and assist in troubleshooting problems and assure appropriate communication with physicians and patients.
  • Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
  • Develop HTML, CSS, JavaScript for commercial websites.
  • Show more

Automatic data processing customer liaison vs technical specialist skills

Common automatic data processing customer liaison skills
  • Data Processing, 46%
  • Outbound Calls, 24%
  • Data Entry, 17%
  • Inbound Calls, 12%
Common technical specialist skills
  • Customer Service, 13%
  • Technical Support, 6%
  • Patients, 6%
  • Project Management, 6%
  • Customer Satisfaction, 4%
  • C++, 4%

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