Bank representative vs consumer sales representative

The differences between bank representatives and consumer sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a consumer sales representative has an average salary of $38,514, which is higher than the $34,417 average annual salary of a bank representative.

The top three skills for a bank representative include bank products, customer service and bank policies. The most important skills for a consumer sales representative are broadband, product knowledge, and inbound calls.

Bank representative vs consumer sales representative overview

	Bank Representative	Consumer Sales Representative
Yearly salary	$34,417	$38,514
Hourly rate	$16.55	$18.52
Growth rate	-12%	-4%
Number of jobs	105,192	216,394
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 57%
Average age	39	40
Years of experience	-	12

What does a bank representative do?

A bank representative works to assist clients, aiming to provide optimal banking services and build positive client relationships. Their duties include greeting and identifying the clients' needs, answering inquiries, giving clear instructions, and discussing banking terms. They also process client requests such as withdrawals, deposits, payments, and even handling applications. Moreover, a bank representative may also conduct market research and analyses, generate leads, and reach out to potential clients through calls and correspondence to offer products and services.

What does a consumer sales representative do?

Customer sales representatives' primary role is to present their employer's offerings to potential buyers. They may work out of an office, travel to conferences where their offerings might be suitable to attendees. It is their responsibility as customer sales representatives to get people to buy physical items, such as cars, new windows for their home, and skincare products. They perform a variety of tasks promoting their employer's offerings, sell policies for insurance companies, promote bundle deals for telecommunication industries, gym membership plans, and persuade parents to let their children join the tutoring system.

Bank representative vs consumer sales representative salary

Bank representatives and consumer sales representatives have different pay scales, as shown below.

	Bank Representative	Consumer Sales Representative
Average salary	$34,417	$38,514
Salary range	Between $28,000 And $41,000	Between $21,000 And $67,000
Highest paying City	Albany, NY	-
Highest paying state	New York	-
Best paying company	Advancial Federal Credit Union	-
Best paying industry	Finance	-

Differences between bank representative and consumer sales representative education

There are a few differences between a bank representative and a consumer sales representative in terms of educational background:

	Bank Representative	Consumer Sales Representative
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 57%
Most common major	Business	Business
Most common college	-	-

Bank representative vs consumer sales representative demographics

Here are the differences between bank representatives' and consumer sales representatives' demographics:

	Bank Representative	Consumer Sales Representative
Average age	39	40
Gender ratio	Male, 34.1% Female, 65.9%	Male, 39.8% Female, 60.2%
Race ratio	Black or African American, 9.2% Unknown, 3.4% Hispanic or Latino, 22.4% Asian, 7.3% White, 57.1% American Indian and Alaska Native, 0.6%	Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 19.4% Asian, 6.8% White, 56.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between bank representative and consumer sales representative duties and responsibilities

Bank representative example responsibilities.

Used CRM software for KYC purposes, managing and analyzing customer data throughout life cycle.
Open new accounts for existing and/or new clients, including money market savings, CDs, and IRA accounts.
Complete maintenance request including address changes, check orders, stop payments, warnings, account closings and ATM card captures.
Originate and sign internal debit and credit documents.
Complete customer account paperwork for loans, fraudulent activity, unauthorize activity and weekly ATM balancing reports.
Advise patients of insurance/hospital information, prepare admission forms and enter patient data into the patient data accounting system.

Consumer sales representative example responsibilities.

Join online marketplace specializing in local deals to manage customer engagements while providing industry-best service.
Enroll consumer in health insurance supply information on different health plan medicaid, chp, episode etc
Verify medicaid waive eligibility for non-emergency transportation.
Make both inbound and outbound calls in order to sell DIRECTV products including upgrading services.
Verify medicaid waive eligibility for non-emergency transportation.

Bank representative vs consumer sales representative skills

Common bank representative skills

Bank Products, 12%
Customer Service, 11%
Bank Policies, 9%
Cross-Sell, 6%
Excellent Interpersonal, 5%
Cash Handling, 5%

Common consumer sales representative skills

Broadband, 40%
Product Knowledge, 8%
Inbound Calls, 7%
Outbound Calls, 5%
Data Entry, 4%
Phone Calls, 3%

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Office and Administrative Industry
Bank Representative
Bank Representative vs Consumer Sales Representative

Updated January 8, 2025

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