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Box office assistant vs box office attendant

The differences between box office assistants and box office attendants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a box office assistant and a box office attendant. Additionally, a box office assistant has an average salary of $79,861, which is higher than the $28,816 average annual salary of a box office attendant.

The top three skills for a box office assistant include customer service, cash handling and administrative tasks. The most important skills for a box office attendant are POS, STARS, and cash handling.

Box office assistant vs box office attendant overview

Box Office AssistantBox Office Attendant
Yearly salary$79,861$28,816
Hourly rate$38.39$13.85
Growth rate-5%-5%
Number of jobs33,48181,537
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 51%
Average age4747
Years of experience22

What does a box office assistant do?

A box office assistant sells admission tickets to customers through computerized or manual systems. Their responsibilities include assisting clients by answering inquiries, providing theatre schedules, processing payments, solving issues and concerns, and maintaining knowledge of operations to provide customers with optimal services. They also handle calls and correspondence, keep accurate records of all transactions, handle bookings and reservations, manage switchboards, and implement the establishment's policies and regulations. Moreover, there are also times when a box office assistant must perform support tasks to assist managers and produce progress reports.

What does a box office attendant do?

A box office attendant works at concert halls, cinemas, and sports stadiums. He/She or she is the first person that customers contact when buying tickets for plays, movies, dances, or games. Box office attendants take payments, sell tickets, and provide information to customers. They must have exceptional fiscal management skills and be good communicators along with knowledge of handling marketing tasks. They should have experience in handling computerized ticketing systems. Additionally, they should be flexible during work times.

Box office assistant vs box office attendant salary

Box office assistants and box office attendants have different pay scales, as shown below.

Box Office AssistantBox Office Attendant
Average salary$79,861$28,816
Salary rangeBetween $37,000 And $168,000Between $22,000 And $37,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between box office assistant and box office attendant education

There are a few differences between a box office assistant and a box office attendant in terms of educational background:

Box Office AssistantBox Office Attendant
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 51%
Most common majorTheatreBusiness
Most common collegeStanford UniversityWestern Carolina University

Box office assistant vs box office attendant demographics

Here are the differences between box office assistants' and box office attendants' demographics:

Box Office AssistantBox Office Attendant
Average age4747
Gender ratioMale, 33.3% Female, 66.7%Male, 33.5% Female, 66.5%
Race ratioBlack or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 15.7% Asian, 8.2% White, 60.2% American Indian and Alaska Native, 1.1%Black or African American, 10.0% Unknown, 4.6% Hispanic or Latino, 18.6% Asian, 7.9% White, 57.9% American Indian and Alaska Native, 1.1%
LGBT Percentage6%6%

Differences between box office assistant and box office attendant duties and responsibilities

Box office assistant example responsibilities.

  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
  • Coordinate all house seats and VIP tickets
  • Foster and maintain relationships with VIP members to recruit guests for upcoming comedians.
  • Complete a monthly beer and liquor inventory and record the data into a POS system.
  • Develop innovative PowerPoint presentations used by different departments within the company to promote growth of the company.
  • Work with the public as Cinemark's first point of contact.

Box office attendant example responsibilities.

  • Assist in managing social media accounts on Facebook, YouTube, and Flickr to promote events and productions.
  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
  • Learned and become fluent in ticketing program (Provenue, Archtics).
  • Maintain accurate patron database using Tessitura.
  • Create advertisements via Microsoft PowerPoint which promote upcoming concerts.
  • Utilize Tessitura for patron-ticketing purchases, updating constituent information, volunteer usher database and communications.
  • Show more

Box office assistant vs box office attendant skills

Common box office assistant skills
  • Customer Service, 34%
  • Cash Handling, 14%
  • Administrative Tasks, 6%
  • Admission Tickets, 5%
  • Direct Calls, 4%
  • Season Ticket Holders, 4%
Common box office attendant skills
  • POS, 17%
  • STARS, 15%
  • Cash Handling, 15%
  • Ticket Sales, 15%
  • Ticket Orders, 9%
  • Customer Service, 5%

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