Branch office administrator vs administrative support specialist

The differences between branch office administrators and administrative support specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a branch office administrator, becoming an administrative support specialist takes usually requires 1-2 years. Additionally, an administrative support specialist has an average salary of $38,244, which is higher than the $34,305 average annual salary of a branch office administrator.

The top three skills for a branch office administrator include verbal communication, client service and exceptional client. The most important skills for an administrative support specialist are customer service, data entry, and patients.

Branch office administrator vs administrative support specialist overview

	Branch Office Administrator	Administrative Support Specialist
Yearly salary	$34,305	$38,244
Hourly rate	$16.49	$18.39
Growth rate	-5%	-8%
Number of jobs	119,500	139,654
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 48%
Average age	47	50
Years of experience	6	2

What does a branch office administrator do?

A branch office administrator oversees the activities in an office, ensuring efficiency and smooth workflow. Their responsibilities revolve around performing clerical tasks such as managing and processing documents, assessing staff performance, managing budgets and schedules, responding to calls and correspondence, arranging meetings and appointments, and welcoming visitors. They may also monitor the inventory of office supplies and handle its procurement, create presentations, and train new employees. Furthermore, as an administrator, it is essential to implement the company's policies and regulations, including its vision and mission.

What does an administrative support specialist do?

An administrative support specialist is an individual who is involved in the office management, clerical tasks, and back-office duties of an organization. To run the office smoothly, administrative support specialists must manage the purchasing and inventory of office supplies as well as schedule the maintenance of office equipment. They serve as a liaison for executives by screening incoming calls and emails, sorting mails, and setting appointments with employees, customers, and vendors. Administrative support specialists must also be able to draft memos and edit report proposals and other business documents.

Branch office administrator vs administrative support specialist salary

Branch office administrators and administrative support specialists have different pay scales, as shown below.

	Branch Office Administrator	Administrative Support Specialist
Average salary	$34,305	$38,244
Salary range	Between $26,000 And $43,000	Between $29,000 And $49,000
Highest paying City	-	Washington, DC
Highest paying state	-	Connecticut
Best paying company	-	King County
Best paying industry	-	Government

Differences between branch office administrator and administrative support specialist education

There are a few differences between a branch office administrator and an administrative support specialist in terms of educational background:

	Branch Office Administrator	Administrative Support Specialist
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 48%
Most common major	Business	Business
Most common college	California State University - Bakersfield	Western Carolina University

Branch office administrator vs administrative support specialist demographics

Here are the differences between branch office administrators' and administrative support specialists' demographics:

	Branch Office Administrator	Administrative Support Specialist
Average age	47	50
Gender ratio	Male, 10.5% Female, 89.5%	Male, 20.5% Female, 79.5%
Race ratio	Black or African American, 9.6% Unknown, 4.9% Hispanic or Latino, 15.2% Asian, 6.5% White, 63.0% American Indian and Alaska Native, 0.7%	Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	6%

Differences between branch office administrator and administrative support specialist duties and responsibilities

Branch office administrator example responsibilities.

Manage, configure and recycle network and mainframe printers.
Produce marketing materials to attract new patients, create materials for monthly specials, and manage Facebook account.
Verify insurance eligibility and benefits, collect co-payments, and interview new patients by collecting forms and demographics.
Work with other internal partners and client on CMS audits.
Create, maintain and distribute weekly quality and SLA metrics.
Process daily accounting transactions and calculate NAV for UIT funds with CMS.

Administrative support specialist example responsibilities.

Create PowerPoint presentations, manage spreadsheet information/graphs and provide reports as necessary.
Participate in committee meetings by preparing minutes and presentation summaries, planning meeting agendas, and organizing and managing meeting logistics.
Assist SharePoint intranet creation and documentation.
Generate PowerPoint presentations for meetings and training.
Maintain and post unit documents utilizing SharePoint.
Maintain files on all division civilian personnel, submit accurate payroll sheets for assign civilian personnel.

Branch office administrator vs administrative support specialist skills

Common branch office administrator skills

Verbal Communication, 22%
Client Service, 19%
Exceptional Client, 14%
Office Management, 9%
Office Administration, 8%
Processing Deposits, 7%

Common administrative support specialist skills

Customer Service, 16%
Data Entry, 8%
Patients, 6%
PowerPoint, 5%
Administrative Functions, 4%
Office Equipment, 4%

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Branch Office Administrator
Branch Office Administrator vs Administrative Support Specialist

Updated January 8, 2025

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