Post job

Break-fix technician vs computer support technician

The differences between break-fix technicians and computer support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a break-fix technician and a computer support technician. Additionally, a computer support technician has an average salary of $41,852, which is higher than the $40,309 average annual salary of a break-fix technician.

The top three skills for a break-fix technician include desktop support, hand tools and PC. The most important skills for a computer support technician are customer service, technical support, and computer support.

Break-fix technician vs computer support technician overview

Break-Fix TechnicianComputer Support Technician
Yearly salary$40,309$41,852
Hourly rate$19.38$20.12
Growth rate10%10%
Number of jobs66,061121,180
Job satisfaction5-
Most common degreeAssociate Degree, 35%Bachelor's Degree, 46%
Average age4242
Years of experience22

Break-fix technician vs computer support technician salary

Break-fix technicians and computer support technicians have different pay scales, as shown below.

Break-Fix TechnicianComputer Support Technician
Average salary$40,309$41,852
Salary rangeBetween $24,000 And $67,000Between $34,000 And $51,000
Highest paying City-Lompoc, CA
Highest paying state-California
Best paying company-Lawrence Livermore National Laboratory
Best paying industry-Manufacturing

Differences between break-fix technician and computer support technician education

There are a few differences between a break-fix technician and a computer support technician in terms of educational background:

Break-Fix TechnicianComputer Support Technician
Most common degreeAssociate Degree, 35%Bachelor's Degree, 46%
Most common majorInformation TechnologyComputer Science
Most common collegeMassachusetts Institute of TechnologyUniversity of Pennsylvania

Break-fix technician vs computer support technician demographics

Here are the differences between break-fix technicians' and computer support technicians' demographics:

Break-Fix TechnicianComputer Support Technician
Average age4242
Gender ratioMale, 89.8% Female, 10.2%Male, 83.2% Female, 16.8%
Race ratioBlack or African American, 11.4% Unknown, 5.0% Hispanic or Latino, 16.5% Asian, 10.8% White, 55.8% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between break-fix technician and computer support technician duties and responsibilities

Break-fix technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Install Microsoft SCCM on workstations.
  • Advise on hardware diagnosis and solution.
  • Stay up with old and new POS technologies.
  • Configure workstation IP addresseses and solve IP conflicts.
  • Replace any routers or switches that go bad.
  • Show more

Computer support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Used and become familiar with LINUX network file system.
  • Used Linux operating system to recover data from hard drives.
  • Support & troubleshoot VPN, Internet connections, email, browser and OS errors.
  • Network troubleshooting (proxy setting, TCP/IP configuration, DNS servers, etc . )
  • Install and configure new office computers to connect to the office network and the Internet via TCP/IP.
  • Show more

Break-fix technician vs computer support technician skills

Common break-fix technician skills
  • Desktop Support, 10%
  • Hand Tools, 9%
  • PC, 8%
  • Network Connectivity, 8%
  • Laptop Computers, 7%
  • Network Printers, 6%
Common computer support technician skills
  • Customer Service, 11%
  • Technical Support, 8%
  • Computer Support, 7%
  • Desk Support, 4%
  • Mac, 4%
  • Computer System, 4%

Browse computer and mathematical jobs