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Break-fix technician vs level senior technician

The differences between break-fix technicians and level senior technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a break-fix technician and a level senior technician. Additionally, a level senior technician has an average salary of $75,232, which is higher than the $40,309 average annual salary of a break-fix technician.

The top three skills for a break-fix technician include desktop support, hand tools and PC. The most important skills for a level senior technician are customer service, technical support, and desktop support.

Break-fix technician vs level senior technician overview

Break-Fix TechnicianLevel Senior Technician
Yearly salary$40,309$75,232
Hourly rate$19.38$36.17
Growth rate10%10%
Number of jobs66,06175,279
Job satisfaction5-
Most common degreeAssociate Degree, 35%Bachelor's Degree, 56%
Average age4242
Years of experience22

Break-fix technician vs level senior technician salary

Break-fix technicians and level senior technicians have different pay scales, as shown below.

Break-Fix TechnicianLevel Senior Technician
Average salary$40,309$75,232
Salary rangeBetween $24,000 And $67,000Between $51,000 And $110,000
Highest paying City-Mountain View, CA
Highest paying state-California
Best paying company-Citi
Best paying industry-Finance

Differences between break-fix technician and level senior technician education

There are a few differences between a break-fix technician and a level senior technician in terms of educational background:

Break-Fix TechnicianLevel Senior Technician
Most common degreeAssociate Degree, 35%Bachelor's Degree, 56%
Most common majorInformation TechnologyComputer Science
Most common collegeMassachusetts Institute of TechnologyStanford University

Break-fix technician vs level senior technician demographics

Here are the differences between break-fix technicians' and level senior technicians' demographics:

Break-Fix TechnicianLevel Senior Technician
Average age4242
Gender ratioMale, 89.8% Female, 10.2%Male, 81.1% Female, 18.9%
Race ratioBlack or African American, 11.4% Unknown, 5.0% Hispanic or Latino, 16.5% Asian, 10.8% White, 55.8% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 11.6% White, 55.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between break-fix technician and level senior technician duties and responsibilities

Break-fix technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Install Microsoft SCCM on workstations.
  • Advise on hardware diagnosis and solution.
  • Stay up with old and new POS technologies.
  • Configure workstation IP addresseses and solve IP conflicts.
  • Replace any routers or switches that go bad.
  • Show more

Level senior technician example responsibilities.

  • Manage and support NT network/domain and associate services DNS, and DHCP.
  • Update and manage BMC remedy ticketing system to follow timely resolution of all work orders.
  • Create and manage numerous VMware installs for internal testing and utilization by the product phone support group.
  • Manage tasks with minimal supervision, completing projects and services on schedule and meeting service level agreements (SLA) consistently.
  • Develop and manage equipment inventory database, identify obsolete equipment and coordinate life-cycle replacement.
  • Design and implement an inventory system using SharePoint providing a more efficient way to manage company assets.
  • Show more

Break-fix technician vs level senior technician skills

Common break-fix technician skills
  • Desktop Support, 10%
  • Hand Tools, 9%
  • PC, 8%
  • Network Connectivity, 8%
  • Laptop Computers, 7%
  • Network Printers, 6%
Common level senior technician skills
  • Customer Service, 12%
  • Technical Support, 8%
  • Desktop Support, 8%
  • Troubleshoot, 7%
  • PC, 5%
  • Mac, 3%

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