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The differences between business development representatives and customer sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a business development representative has an average salary of $47,240, which is higher than the $38,744 average annual salary of a customer sales representative.
The top three skills for a business development representative include business development, work ethic and customer service. The most important skills for a customer sales representative are customer service, product knowledge, and customer sales.
| Business Development Representative | Customer Sales Representative | |
| Yearly salary | $47,240 | $38,744 |
| Hourly rate | $22.71 | $18.63 |
| Growth rate | 4% | -4% |
| Number of jobs | 269,704 | 303,801 |
| Job satisfaction | 5 | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 37% |
| Average age | 44 | 40 |
| Years of experience | - | 12 |
A business development representative's role is to find new business and client opportunities through market research and networking. They are primarily responsible for participating in creating strategies to enhance client relations, improve sales, and reach out to potential clients through calls, correspondence, and meetings. Moreover, it is also their responsibility to perform follow-up calls, offer recommendations, and even build rapport to strengthen client base. As a representative, it is essential to coordinate with managers and supervisors and adhere to policies and regulations.
The primary role of customer service representatives is to help customers with questions and complaints. It is also their duties and responsibilities to provide customers with information about services and products, take and process orders, and process returns and modifications. They also store records of customer transactions and interactions and provide feedback on customer service efficacy. Customer service representatives must also ensure that they can give customer satisfaction and offer the best professional support.
Business development representatives and customer sales representatives have different pay scales, as shown below.
| Business Development Representative | Customer Sales Representative | |
| Average salary | $47,240 | $38,744 |
| Salary range | Between $26,000 And $82,000 | Between $27,000 And $54,000 |
| Highest paying City | San Francisco, CA | Santa Rosa, CA |
| Highest paying state | Alaska | Hawaii |
| Best paying company | Wipro Limited | Merck |
| Best paying industry | Manufacturing | Finance |
There are a few differences between a business development representative and a customer sales representative in terms of educational background:
| Business Development Representative | Customer Sales Representative | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 37% |
| Most common major | Business | Business |
| Most common college | Stanford University | - |
Here are the differences between business development representatives' and customer sales representatives' demographics:
| Business Development Representative | Customer Sales Representative | |
| Average age | 44 | 40 |
| Gender ratio | Male, 50.9% Female, 49.1% | Male, 44.9% Female, 55.1% |
| Race ratio | Black or African American, 6.8% Unknown, 4.1% Hispanic or Latino, 16.3% Asian, 5.6% White, 66.9% American Indian and Alaska Native, 0.4% | Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 24.4% Asian, 6.8% White, 52.1% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 5% | 7% |