Post job

Business intelligence-senior manager vs senior service manager

The differences between business intelligence-senior managers and senior service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a business intelligence-senior manager and a senior service manager. Additionally, a business intelligence-senior manager has an average salary of $135,484, which is higher than the $129,065 average annual salary of a senior service manager.

The top three skills for a business intelligence-senior manager include analytics, tableau and visualization. The most important skills for a senior service manager are project management, client relationships, and business development.

Business intelligence-senior manager vs senior service manager overview

Business Intelligence-Senior ManagerSenior Service Manager
Yearly salary$135,484$129,065
Hourly rate$65.14$62.05
Growth rate16%16%
Number of jobs130,810200,790
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 68%
Average age4747
Years of experience88

What does a business intelligence-senior manager do?

A business intelligence senior manager oversees the business intelligence procedures and process development operations of a company. They have the authority to set goals, streamline project roadmaps, develop implementation strategies for various programs, and make management decisions. They also conduct extensive research and analyses to identify the company's needs, evaluate the strengths and weaknesses of existing operations, and implement solutions against vulnerable areas. Moreover, as a business intelligence senior manager, they lead and coordinate junior managers while adhering to the company's standards and regulations.

What does a senior service manager do?

Senior Service Managers are roles usually present in a Business Process Outsourcing (BPO) company or a shared service structure. They manage the service level agreement between their company and their clients. They oversee the employees who are expected to hit the targets and ensure that they would consistently meet these targets. Senior Service Managers are decision-makers. They make strategic decisions to ensure that the operations department runs smoothly and would be able to achieve its service level agreements with clients. Senior Service Managers also manage stakeholders. They create professional working relationships with clients, and they are expected to maintain and keep client accounts.

Business intelligence-senior manager vs senior service manager salary

Business intelligence-senior managers and senior service managers have different pay scales, as shown below.

Business Intelligence-Senior ManagerSenior Service Manager
Average salary$135,484$129,065
Salary rangeBetween $98,000 And $185,000Between $92,000 And $179,000
Highest paying CitySan Rafael, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyLevi Strauss & Co.NVIDIA
Best paying industryTechnologyProfessional

Differences between business intelligence-senior manager and senior service manager education

There are a few differences between a business intelligence-senior manager and a senior service manager in terms of educational background:

Business Intelligence-Senior ManagerSenior Service Manager
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 68%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Business intelligence-senior manager vs senior service manager demographics

Here are the differences between business intelligence-senior managers' and senior service managers' demographics:

Business Intelligence-Senior ManagerSenior Service Manager
Average age4747
Gender ratioMale, 77.5% Female, 22.5%Male, 66.8% Female, 33.2%
Race ratioBlack or African American, 5.7% Unknown, 5.1% Hispanic or Latino, 8.5% Asian, 20.3% White, 60.2% American Indian and Alaska Native, 0.2%Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.6% White, 65.2% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between business intelligence-senior manager and senior service manager duties and responsibilities

Business intelligence-senior manager example responsibilities.

  • Manage e-mail campaigns and segmentation strategy using E.piphany CRM database tools and management system.
  • Align the business strategy and solutions architecture to achieve maximum ROI of business consolidation and removing application redundancy across core domains.
  • Utilize SSRS for online reporting, SSIS for ETL packages, and SSAS for cube analysis.
  • Support daily, weekly and monthly ETL load processes by providing oversight and SLA governance.
  • Perform configuration and change control functions within the SalesForce environment for disparate instances.
  • Initiate technology and go to market partnership with leading information visualization software providers and facilitating the ongoing research.
  • Show more

Senior service manager example responsibilities.

  • Manage revenue and expenses for budget to meet shareholder KPI metrics.
  • Ensure SLA compliance, manage escalations and build solutions to respond to new requirements.
  • Develop a robust PMO framework and manage the responsibilities for the SunGard project team.
  • Identify investment opportunities and manage investment product fund to ensure excess ROI and minimize carryover losses.
  • Manage agile development scrums teams through sprint development, hardening, integration and QA testing (standard SDLC).
  • Manage relationship and services provisioning with off-shore partners in India that develop a portfolio of tools which are deployed globally.
  • Show more

Business intelligence-senior manager vs senior service manager skills

Common business intelligence-senior manager skills
  • Analytics, 19%
  • Tableau, 12%
  • Visualization, 7%
  • Project Management, 7%
  • Data Analysis, 4%
  • Data Management, 4%
Common senior service manager skills
  • Project Management, 7%
  • Client Relationships, 7%
  • Business Development, 6%
  • Cloud, 5%
  • Email Marketing, 4%
  • Customer Service, 4%

Browse executive management jobs