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The differences between business intelligence-senior managers and service delivery managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a business intelligence-senior manager and a service delivery manager. Additionally, a business intelligence-senior manager has an average salary of $135,484, which is higher than the $102,213 average annual salary of a service delivery manager.
The top three skills for a business intelligence-senior manager include analytics, tableau and visualization. The most important skills for a service delivery manager are service delivery, project management, and cloud.
| Business Intelligence-Senior Manager | Service Delivery Manager | |
| Yearly salary | $135,484 | $102,213 |
| Hourly rate | $65.14 | $49.14 |
| Growth rate | 16% | 16% |
| Number of jobs | 130,810 | 71,475 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 67% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
A business intelligence senior manager oversees the business intelligence procedures and process development operations of a company. They have the authority to set goals, streamline project roadmaps, develop implementation strategies for various programs, and make management decisions. They also conduct extensive research and analyses to identify the company's needs, evaluate the strengths and weaknesses of existing operations, and implement solutions against vulnerable areas. Moreover, as a business intelligence senior manager, they lead and coordinate junior managers while adhering to the company's standards and regulations.
A service delivery manager is primarily responsible for overseeing department operations, ensuring everything is running smoothly and that all customers receive optimal services. They are also responsible for performing technical tasks such as addressing issues and concerns, troubleshooting, spearheading system repairs and maintenance, and performing corrective measures. They also have clerical duties such as producing progress reports and presentations, maintaining data and records, managing budgets and expenditures, setting goals, assessing workforce performance, and adhering to deadlines. Furthermore, as a manager, it is essential to lead and encourage the team, all while prioritizing customer satisfaction.
Business intelligence-senior managers and service delivery managers have different pay scales, as shown below.
| Business Intelligence-Senior Manager | Service Delivery Manager | |
| Average salary | $135,484 | $102,213 |
| Salary range | Between $98,000 And $185,000 | Between $74,000 And $140,000 |
| Highest paying City | San Rafael, CA | Stamford, CT |
| Highest paying state | California | Connecticut |
| Best paying company | Levi Strauss & Co. | McKinsey & Company Inc |
| Best paying industry | Technology | Finance |
There are a few differences between a business intelligence-senior manager and a service delivery manager in terms of educational background:
| Business Intelligence-Senior Manager | Service Delivery Manager | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 67% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between business intelligence-senior managers' and service delivery managers' demographics:
| Business Intelligence-Senior Manager | Service Delivery Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 77.5% Female, 22.5% | Male, 72.3% Female, 27.7% |
| Race ratio | Black or African American, 5.7% Unknown, 5.1% Hispanic or Latino, 8.5% Asian, 20.3% White, 60.2% American Indian and Alaska Native, 0.2% | Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |