Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between business support specialists and operations support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a business support specialist and an operations support specialist. Additionally, a business support specialist has an average salary of $53,768, which is higher than the $44,233 average annual salary of an operations support specialist.
The top three skills for a business support specialist include data entry, business support and project management. The most important skills for an operations support specialist are operations support, customer service, and data entry.
| Business Support Specialist | Operations Support Specialist | |
| Yearly salary | $53,768 | $44,233 |
| Hourly rate | $25.85 | $21.27 |
| Growth rate | 10% | 10% |
| Number of jobs | 161,206 | 176,034 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 57% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A business support specialist is responsible for evaluating the current production and manufacturing processes, improving the operational standards, and identifying opportunities to maximize the staff's productivity and efficiency. Business support specialists determine areas of improvement with the business procedures and strategize methods to deliver high-quality outputs for client satisfaction. They also coordinate with the marketing and sales team to monitor business channels and establish solutions to enhance the company's brand image within the target market.
The duties of an operations support specialist depend on one's line of work or industry of employment. Typically, their responsibilities revolve around addressing issues and concerns, troubleshooting, and conducting corrective measures, all while adhering to the company's policies and regulations. They may also evaluate the processes in a company, identifying vulnerabilities, and recommending improvements. Furthermore, an operations support specialist must also perform clerical tasks such as producing progress reports and presentations, arranging schedules, assessing workforce performance, and maintaining accurate records.
Business support specialists and operations support specialists have different pay scales, as shown below.
| Business Support Specialist | Operations Support Specialist | |
| Average salary | $53,768 | $44,233 |
| Salary range | Between $30,000 And $95,000 | Between $27,000 And $71,000 |
| Highest paying City | New York, NY | New York, NY |
| Highest paying state | New York | New Jersey |
| Best paying company | Genentech | KLA |
| Best paying industry | Pharmaceutical | Automotive |
There are a few differences between a business support specialist and an operations support specialist in terms of educational background:
| Business Support Specialist | Operations Support Specialist | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 57% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between business support specialists' and operations support specialists' demographics:
| Business Support Specialist | Operations Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 34.9% Female, 65.1% | Male, 44.0% Female, 56.0% |
| Race ratio | Black or African American, 10.4% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 10.6% White, 56.7% American Indian and Alaska Native, 0.4% | Black or African American, 12.0% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.5% White, 55.5% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |