Business team leader vs senior operations manager

Differences between business team leader and senior operations manager duties and responsibilities

Business team leader example responsibilities.

• Manage and support system integration and interfaces with ERP (JD Edwards A73).
• Manage a team of four and hold matrix leadership responsibility for specialists assign to particular technical areas for business continuity projects.
• Verify Medicare numbers through DDE upon admission to health center.
• Assist small businesses in the development of payroll solutions custom to their business needs.
• Develop a new QA rubric to streamline the QA process and improve accuracy of metrics and operator error
• Field labor administration -local payroll & union pay for field labor, local human resource liaison inclusive of new hire processing.
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Senior operations manager example responsibilities.

• Organize efforts of team to achieve ACD productivity goals.
• Manage the build-out and daily operations of a network operations center (NOC).
• Manage and coordinate the staff for better inventory and stores management up to the ISO standard.
• Manage existing department service contracts for facilities including cleaning, exterminating, security and HVAC.
• Create and manage departmental SharePoint sites, utilizing electronic tools to track productivity and increase efficiency.
• Manage employees to ensure efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality.
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