Call center coordinator vs department coordinator

Differences between call center coordinator and department coordinator duties and responsibilities

Call center coordinator example responsibilities.

• Lead enrollment process efficiently through securing proper registration forms, official transcripts, immunization records, and IEP documentation as needed.
• Verify Medicaid and process payments.
• Maintain and follow patient confidentiality laws (HIPAA).
• Keep record of HIPAA certify volunteers and communicate the requirement of the training along with information of their availability.
• Provide assistant and information about Medicare/ Medicaid coverage.
• Support an inventory logistics application develop by the company and used by various companies to track inventory in warehouses.
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Department coordinator example responsibilities.

• Manage RFP process; act as key liaison for corporate clients and corporate sales director.
• Manage hotel database, Delphi, including assigning ballroom for events, issuing contracts and arranging menus.
• Manage end-to-end request for proposal (RFP) process; from client presentation creation to demonstration via on-site or WebEx.
• Implement financial monitoring systems and monitor cash management including controlling production expenditures, and managing payroll and petty cash.
• Administer, organize, and file patient paperwork including HIPAA forms.
• Facilitate bi-rotational meetings on various healthcare topics which includes HIPAA and culture of safety.
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