Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between center consultants and consultants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a center consultant, becoming a consultant takes usually requires 2-4 years. Additionally, a consultant has an average salary of $78,912, which is higher than the $60,050 average annual salary of a center consultant.
The top three skills for a center consultant include customer service, phone calls and client facing. The most important skills for a consultant are customer service, strong analytical, and project management.
| Center Consultant | Consultant | |
| Yearly salary | $60,050 | $78,912 |
| Hourly rate | $28.87 | $37.94 |
| Growth rate | -4% | 11% |
| Number of jobs | 38,701 | 171,733 |
| Job satisfaction | - | 4 |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 64% |
| Average age | 40 | 44 |
| Years of experience | 12 | 4 |
Center Consultants are responsible for answering incoming calls and tending to the customer's needs regarding a company's product or service. Their duties include handling phone calls, answering customer's emails, managing customer complaints, selling products or services, placing orders through software, and responding to product or service information request. Center Consultants also conduct service research, handle applications and orders as well as perform calls routing. They undertake call follow-ups with customers, maintain call logs, and carry out issues escalation to the supervisor.
Consultants are individuals who were tapped by a company or an organization to work on a specific activity, depending on their field of expertise. They act as guides for the organization in undertaking projects that are related to their field. Consultants would usually assist organizations in planning, often giving advice when the need arises. They would, at times, take the lead in activities that involve data gathering and interpretation of data gathering results so that they can provide solid recommendations on actions that the organization may undertake. They may also guide the organization in implementing any changes brought about by their consultancy and in evaluating the effectiveness of the changes.
Center consultants and consultants have different pay scales, as shown below.
| Center Consultant | Consultant | |
| Average salary | $60,050 | $78,912 |
| Salary range | Between $31,000 And $115,000 | Between $58,000 And $107,000 |
| Highest paying City | Washington, DC | Washington, DC |
| Highest paying state | California | New Jersey |
| Best paying company | Kronos Incorporated | L.E.K. Consulting |
| Best paying industry | - | Technology |
There are a few differences between a center consultant and a consultant in terms of educational background:
| Center Consultant | Consultant | |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 64% |
| Most common major | Business | Business |
| Most common college | - | Northwestern University |
Here are the differences between center consultants' and consultants' demographics:
| Center Consultant | Consultant | |
| Average age | 40 | 44 |
| Gender ratio | Male, 46.8% Female, 53.2% | Male, 58.4% Female, 41.6% |
| Race ratio | Black or African American, 12.8% Unknown, 5.7% Hispanic or Latino, 20.1% Asian, 7.2% White, 53.6% American Indian and Alaska Native, 0.7% | Black or African American, 7.8% Unknown, 4.5% Hispanic or Latino, 8.7% Asian, 13.8% White, 65.0% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 12% |