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The differences between center consultants and sales associate and customer services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a center consultant and a sales associate and customer service. Additionally, a center consultant has an average salary of $60,050, which is higher than the $28,654 average annual salary of a sales associate and customer service.
The top three skills for a center consultant include customer service, phone calls and client facing. The most important skills for a sales associate and customer service are customer service, plumbing, and sales associates.
| Center Consultant | Sales Associate And Customer Service | |
| Yearly salary | $60,050 | $28,654 |
| Hourly rate | $28.87 | $13.78 |
| Growth rate | -4% | -4% |
| Number of jobs | 38,701 | 298,588 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 53% | High School Diploma, 34% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
Center Consultants are responsible for answering incoming calls and tending to the customer's needs regarding a company's product or service. Their duties include handling phone calls, answering customer's emails, managing customer complaints, selling products or services, placing orders through software, and responding to product or service information request. Center Consultants also conduct service research, handle applications and orders as well as perform calls routing. They undertake call follow-ups with customers, maintain call logs, and carry out issues escalation to the supervisor.
Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.
Center consultants and sales associate and customer services have different pay scales, as shown below.
| Center Consultant | Sales Associate And Customer Service | |
| Average salary | $60,050 | $28,654 |
| Salary range | Between $31,000 And $115,000 | Between $21,000 And $38,000 |
| Highest paying City | Washington, DC | Bellevue, WA |
| Highest paying state | California | Connecticut |
| Best paying company | Kronos Incorporated | GEICO |
| Best paying industry | - | Manufacturing |
There are a few differences between a center consultant and a sales associate and customer service in terms of educational background:
| Center Consultant | Sales Associate And Customer Service | |
| Most common degree | Bachelor's Degree, 53% | High School Diploma, 34% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between center consultants' and sales associate and customer services' demographics:
| Center Consultant | Sales Associate And Customer Service | |
| Average age | 40 | 40 |
| Gender ratio | Male, 46.8% Female, 53.2% | Male, 39.8% Female, 60.2% |
| Race ratio | Black or African American, 12.8% Unknown, 5.7% Hispanic or Latino, 20.1% Asian, 7.2% White, 53.6% American Indian and Alaska Native, 0.7% | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |