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Center consultant vs sales associate and customer service

The differences between center consultants and sales associate and customer services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a center consultant and a sales associate and customer service. Additionally, a center consultant has an average salary of $60,050, which is higher than the $28,654 average annual salary of a sales associate and customer service.

The top three skills for a center consultant include customer service, phone calls and client facing. The most important skills for a sales associate and customer service are customer service, plumbing, and sales associates.

Center consultant vs sales associate and customer service overview

Center ConsultantSales Associate And Customer Service
Yearly salary$60,050$28,654
Hourly rate$28.87$13.78
Growth rate-4%-4%
Number of jobs38,701298,588
Job satisfaction--
Most common degreeBachelor's Degree, 53%High School Diploma, 34%
Average age4040
Years of experience1212

What does a center consultant do?

Center Consultants are responsible for answering incoming calls and tending to the customer's needs regarding a company's product or service. Their duties include handling phone calls, answering customer's emails, managing customer complaints, selling products or services, placing orders through software, and responding to product or service information request. Center Consultants also conduct service research, handle applications and orders as well as perform calls routing. They undertake call follow-ups with customers, maintain call logs, and carry out issues escalation to the supervisor.

What does a sales associate and customer service do?

Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.

Center consultant vs sales associate and customer service salary

Center consultants and sales associate and customer services have different pay scales, as shown below.

Center ConsultantSales Associate And Customer Service
Average salary$60,050$28,654
Salary rangeBetween $31,000 And $115,000Between $21,000 And $38,000
Highest paying CityWashington, DCBellevue, WA
Highest paying stateCaliforniaConnecticut
Best paying companyKronos IncorporatedGEICO
Best paying industry-Manufacturing

Differences between center consultant and sales associate and customer service education

There are a few differences between a center consultant and a sales associate and customer service in terms of educational background:

Center ConsultantSales Associate And Customer Service
Most common degreeBachelor's Degree, 53%High School Diploma, 34%
Most common majorBusinessBusiness
Most common college--

Center consultant vs sales associate and customer service demographics

Here are the differences between center consultants' and sales associate and customer services' demographics:

Center ConsultantSales Associate And Customer Service
Average age4040
Gender ratioMale, 46.8% Female, 53.2%Male, 39.8% Female, 60.2%
Race ratioBlack or African American, 12.8% Unknown, 5.7% Hispanic or Latino, 20.1% Asian, 7.2% White, 53.6% American Indian and Alaska Native, 0.7%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between center consultant and sales associate and customer service duties and responsibilities

Center consultant example responsibilities.

  • Used SQL queries to report, analyze, and manage the ongoing Y2K research progress.
  • Provide students with the proper knowledge of citation systems such as MLA, APA, and CMS.
  • Help writers adhere to formatting standards, including MLA, APA, and Chicago.
  • Help students proofread and brainstorm for academic papers on a variety of subjects and levels
  • Work one-on-one with ESL & English speaking students on writing, reading, & study skills.
  • Proofread, edit and perform daily clerical work such as answering phones, scheduling appointments and filing.
  • Show more

Sales associate and customer service example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Investigate, analyze, and troubleshoot any issues with a particular delivery.
  • Elicit and record customer information and inquiries via customer relationship management (CRM) software.
  • Move to the CSR position selling and leasing name brand products at a guarantee low price.
  • Provide technical support, and troubleshoot online-base ordering system.
  • Show more

Center consultant vs sales associate and customer service skills

Common center consultant skills
  • Customer Service, 18%
  • Phone Calls, 10%
  • Client Facing, 8%
  • HR, 8%
  • Project Management, 6%
  • Customer Satisfaction, 6%
Common sales associate and customer service skills
  • Customer Service, 21%
  • Plumbing, 20%
  • Sales Associates, 19%
  • Phone Calls, 11%
  • Booking, 9%
  • Math, 8%

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