Job Description & Requirements Division Director, Geriatric Medicine StartDate: ASAP Pay Rate: $300000.00 - $334000.00 SLUCare Physician Group, a Member of SSM Health, Seeks an Internal Medicine Division Director of Geriatric Medicine | Leading Geriatric Division | Collaborate in Palliative Medicine | Live and Work in Desirable St. Louis Join our internationally recognized geriatric medicine program with a 35-year legacy of leadership in research, education, and outstanding clinical care.
$59k-96k yearly est. 1d ago
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Chief Operating Officer (COO)
Hydromat 3.6
Chief operating officer job in Saint Louis, MO
The Hydromat ChiefOperatingOfficer Position is intended to support day-to-day operations management and continual improvement, ensuring that our business is well-coordinated and productive. The areas of responsibility for this role are very broad and will require thorough knowledge of Hydromat processes, procedures, as well as industry-specific standards and requirements
Professionalism:
Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Technical Skills:
Strive to continuously build knowledge and skills and share expertise with others.
Customer Service:
Manage difficult or emotional customer situations; Respond promptly to customer's needs; Solicits customer feedback to improve service; Respond to requests for service and assistance; Meet commitments.
Interpersonal Skills:
Focuses on solving conflict, not blaming; Listen to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Dependability:
Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.
Strong Leadership & Teamwork:
Balances team and individual responsibility; Exhibits objectivity and openness to others' views, Gives and welcomes teamwork; Continues to build a positive team spirit; Puts success of team above own interests; Able to build morale and group communications to goals and objectives; Supports everyone's efforts to succeed; Builds and mentors a high-performing operations team, fostering a culture of accountability, collaboration, and growth.
Supervisory Responsibilities:
This position oversees the manufacturing, production, and personnel matters of the Organization. The COO acts as a liaison between department-level managers and the top executive. Will report to CEO.
$118k-171k yearly est. 47d ago
Chief Executive Officer, Charter School Network
The Opportunity Trust
Chief operating officer job in Saint Louis, MO
Chief Executive Officer, Charter School Network (Startup CMO - St. Louis, MO )
Salary Range: $225,000-$275,000 + performance bonus and comprehensive benefits Reports to: Founding Board of Directors Launch Support Provided by: The Opportunity Trust
About the Opportunity
We are seeking a bold, visionary, and entrepreneurial leader to found and lead a new and innovative Charter Management Organization (CMO) in St. Louis. With the support of The Opportunity Trust, this founding Chief Executive Officer will have one full year of planning and build time, along with the opportunity to hire founding staff who will help bring their vision to life, launching the network and first school in the 2026-27 school year.
This is a rare opportunity to build something transformational from the ground up-designing not only the school model but the organizational structure, team, and culture. Unbound by traditional limitations, the founding CEO has the rare chance to design a new model from scratch-blending forward-thinking ideas with strategies we know make a lasting impact. Innovation and evidence-based practices are not mutually exclusive-this is a chance to design new solutions informed by both.
The Role: Founding Chief Executive Officer
As the founding CEO, you will be the visionary architect, chief strategist, and culture builder of this new CMO. You will:
Design and build a bold, excellence, and innovation-driven backbone organization to support to development and launch of new schools
Develop effective academic and operational supports grounded in evidence-based practices
Build a high-performing founding network team to launch and support schools
Recruit and collaborate with a founding board of directors, ensuring strong governance and aligned oversight
Establish autonomous and accountable governance structures where each school operates with its community advisory board
Cultivate strong relationships with community members, families, educators, and key stakeholders
Oversee all aspects of organizational and school development-from academics and talent to operations and finance
Raise early-stage funding and advocate for supportive policy conditions
Build infrastructure to scale with quality, excellence, and sustainability at the core
What You'll DoStartup Strategy & Innovation
Lead the creation of the CMO's vision, mission, values, and strategic plan
Support educator-entrepreneurs to design schools that integrate effective and innovative approaches to instruction, student support, and school culture
Translate vision into action with clear goals, execution plans, and agile learning loops
Team & Culture Building
Recruit and manage a founding network team responsible for efficient and effective shared services in academics, culture, and operations
Work with The Opportunity Trust, the Missouri Charter Public School Commission, and the Missouri Charter Public School Association to build alignment and shared vision around this new CMO model
Governance & Board Development
Recruit and engage a founding board of directors aligned to the organization's mission and vision
Develop systems for board governance, accountability, and engagement
Establish systems for performance management, professional development, and organizational culture
Support school leaders in developing community advisory boards to ensure local insight and ownership
Community Engagement & Advocacy
Build deep, trust-based relationships with families, students, educators, and community leaders
Serve as a powerful external voice for the CMO's mission and innovation agenda
Influence the broader education ecosystem through coalition-building and collaboration alongside others in the education innovation community
Academic & Operational Excellence
Oversee the design of high-quality instructional, operational, and support systems
Ensure that the founding school and subsequent schools launch with excellence and establish a strong foundation for future growth
Fundraising & Resource Development
Create and execute a fundraising strategy to support launch and early-stage growth
Manage public and private funding streams with transparency and strong financial stewardship
You Are…
A builder who thrives in ambiguity and can turn vision into structure
A systems thinker who leads with both strategy and execution
A trailblazer who values both innovation and evidence-based practices
A people developer who inspires and grows high-performing teams
A community-centered leader who values trust, partnership, and belonging
A resilient and reflective learner who leads with humility, feedback, and focus
A skilled communicator who can mobilize stakeholders through bold storytelling and clear direction
Required Experience
7-10+ years of leadership experience in education, nonprofit management, or startup environments
Proven success launching or scaling high performing schools, systems, or organizations in the education space
Deep knowledge of effective academic, talent, and operational systems
Track record of designing and leading innovative, equity-centered initiatives
Experience with governance and semi-autonomous and/or networked organizations a plus
Familiarity with the St. Louis education landscape is a plus
Compensation & Benefits
Salary Range: $225,000-$275,000
Performance Bonus: Based on key milestones and student outcomes
Benefits: Comprehensive healthcare, retirement contributions, flexible PTO, and professional development as part of founding support (and then you design the benefit system for the organization)
Support: Strategic coaching, funding access, and planning assistance from The Opportunity Trust
About The Opportunity Trust
The Opportunity Trust is a nonprofit organization working to ensure every child in St. Louis has access to a quality public school that prepares them to lead a life of choice and dignity. Since 2019, the organization has attracted and invested $100 million to transform public education in Missouri-launching nine new schools, strengthening educator and leadership pipelines, and expanding access to quality public schools.
In 2023, The Opportunity Trust secured Missouri's first-ever $35 million U.S. Department of Education Charter School Program award-a landmark investment to expand access to quality public charter schools across the state.
The organization is also accelerating statewide progress by advocating for effective education policies, securing more equitable funding for district and charter public schools, advancing teacher pay increases, and investing in expanding access to early childhood education. By 2027, The Opportunity Trust aims to more than double the number of St. Louis students in quality schools-from 13% to 30%-through targeted investments in parent advocacy, educator development, and policies that deliver strong academics and real accountability to families and communities.
$225k-275k yearly Auto-Apply 60d+ ago
Chief Operating Officer
ABNA Engineering
Chief operating officer job in Saint Louis, MO
Full-time Description
ABNA Engineering is seeking a visionary and results-driven ChiefOperatingOfficer (COO) with a Professional Engineering license to lead and optimize the firm's operational performance across all departments.
Must have a Professional Engineer (P.E.) license in Missouri or Illinois (or ability to obtain within 6 months); Illinois S.E. is a plus.
This executive role is responsible for translating strategic goals into actionable plans, driving operational excellence, and fostering a culture of innovation, accountability, and collaboration. The ideal candidate will bring deep expertise in civil, transportation, structural, or water/wastewater engineering, along with proven leadership in managing complex projects, teams, and business development initiatives.
Key Responsibilities
Strategic Leadership
Develop and implement short- and long-term operational strategies aligned with ABNA's mission and growth objectives.
Report regularly to the CEO and executive team on performance metrics, strategic initiatives, and operational health.
Lead cross-functional collaboration to ensure alignment across engineering, marketing, finance, and HR.
Operational Oversight
Oversee day-to-day operations including project management, staffing, scheduling, budgeting, and client relations.
Ensure projects are delivered on time, within budget, and to the highest quality standards.
Manage contracts, assess resource needs, and coordinate interdepartmental communication.
Team Development & HR
Lead and mentor department heads and senior staff, fostering a high-performance culture.
Oversee talent acquisition, performance evaluations, and professional development plans.
Address human resource issues and ensure compliance with company policies and industry standards.
Business Development & Marketing
Drive business growth through strategic partnerships, client engagement, and proposal development.
Represent ABNA in industry forums, client meetings, and community initiatives.
Collaborate with marketing teams to enhance brand visibility and market positioning.
Technology & Innovation
Evaluate and implement new technologies (e.g., AutoCAD, Microstation, surveying tools) to improve efficiency and service delivery.
Lead process improvement initiatives and change management efforts.
Requirements
Qualifications
• Bachelor's degree in Civil or Structural Engineering; Master's degree preferred.
• Must have a Professional Engineer (P.E.) license in Missouri or Illinois (or ability to obtain within 6 months); Illinois S.E. is a plus.
• Minimum of 15 years of progressive experience in engineering operations, including leadership of multidisciplinary teams.
• Demonstrated success in managing large-scale projects and budgets.
• Strong understanding of engineering software and surveying technologies.
• Exceptional communication, negotiation, and analytical skills.
• Proven ability to resolve contractual disputes and manage risk.
________________________________________
Core Competencies
• Strategic Thinking & Execution: Balances immediate priorities with long-term goals.
• Leadership & Development: Inspires and develops others to achieve excellence.
• Innovation & Improvement: Champions new ideas and continuous improvement.
• Client Focus: Builds lasting relationships through quality service and responsiveness.
• Integrity & Accountability: Upholds ABNA's values and fosters a culture of trust.
________________________________________
Why ABNA?
ABNA Engineering is committed to excellence, professional growth, community service, and family values. We offer a collaborative environment where innovation is encouraged, and leadership is cultivated. Join us to make a lasting impact in the communities we serve.
NO STAFFING AGENCIES, PLEASE.
$81k-145k yearly est. 12d ago
COO
Crisp Recruit
Chief operating officer job in Saint Louis, MO
Are you a champion of operational excellence, ready to lead a high-impact litigation firm with precision, empathy, and innovation?
Do you have the strategic acumen and legal fluency to drive firmwide transformation - optimizing performance, improving outcomes, and ensuring accountability across multiple divisions?
Can you manage the intricacies of legal operations at scale, mentoring both rising and established legal professionals while aligning cross-functional teams toward shared case deadlines and firm goals?
Is your leadership style grounded in relentless follow-through, fierce ownership, and the ability to elevate others with clarity and discipline?
Final question: When faced with a challenge, do you get
excited
or run away?
** IMPORTANT: TO APPLY **
If you have any questions, please email **************** only.
Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform.
To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens.
**RECRUITERS DO NOT CONTACT**
Onder Law is a nationally recognized litigation firm based in the St. Louis metro area, known for securing landmark results in personal injury, mass torts, environmental litigation, sexual abuse cases, and class action lawsuits. With a client-first culture and a proven track record of billion-dollar outcomes, we are now entering an exciting phase of strategic growth.
As we scale, we are seeking a dynamic, in-officeChiefOperatingOfficer (COO) to lead and optimize all non-financial operational functions of the firm. This executive will report directly to the Managing Partner and work closely with leaders across finance, HR, IT, and legal operations to align cross-departmental performance and ensure consistent case progress, accountability, and client service excellence. This is a fully on-site role based in St. Louis, requiring daily, hands-on engagement with our teams and operations.
What you'll do:
Firmwide Operational Leadership
Oversee all non-financial operations across divisions, ensuring systems, personnel, and workflows support efficient case progress and performance outcomes.
Implement and optimize firmwide systems and technologies to streamline processes, elevate client service, and improve efficiency across the full case lifecycle.
Own operational KPIs tied to team productivity, case closure timelines, client satisfaction, and backlog reduction.
Attorney Accountability & Collaboration
Hold business unit leaders (e.g., PI, Mass Tort, Class Action) accountable for both legal outcomes and team development, ensuring they fulfill responsibilities as both attorneys and operational leaders.
Support and challenge attorneys - especially junior and mid-level litigators - to meet court deadlines, hit strategic goals, and elevate leadership capacity within their respective legal divisions.
Familiarize yourself with active cases to proactively ask the right questions, identify bottlenecks, and reinforce performance expectations.
Case Lifecycle & Legal Operations
Stay current on Case Management Orders, jurisdiction-specific rules, and court-imposed procedural deadlines to ensure firmwide compliance and case readiness.
Track and enforce deadline adherence across all legal divisions, ensuring every case moves forward without delays or overlooked requirements.
Monitor and report on key case milestones and litigation progress to firm leadership, identifying risks early and aligning team leads to resolve issues swiftly.
Team Development & Personnel Oversight
Manage and mentor department leads and team managers across intake, legal support, and litigation operations.
Identify, grow, and support emerging leaders across all legal divisions.
Coordinate closely with HR on recruitment, benefits, and retention.
Ensure team-wide compliance with firm policies and procedures while actively fostering an enjoyable, high-performance culture.
Strategic Planning & Special Projects
Partner with the CFO, CTO, and HR to implement long-range operational improvements and systems development.
Contribute to IT and infrastructure planning to support the firm's goals through 2025 and beyond.
Oversee building operations and lease management (with external vendors), supporting plans to bring all team members into one facility.
Compliance & Risk Management
Ensure firmwide compliance with all applicable legal, regulatory, and professional standards across jurisdictions and practice areas.
Monitor and refine internal protocols to support quality assurance, reduce liability exposure, and proactively mitigate risk across legal and administrative operations.
Partner with legal leadership and department heads to identify compliance blind spots, implement corrective measures, and ensure teams are trained and aligned with evolving policies and procedures.
Technology & Systems
Oversee the selection, implementation, and optimization of legal practice management tools and systems to support operational efficiency and firmwide scalability.
Leverage technology to streamline case tracking, document management, deadline compliance, and workflow automation.
Collaborate with the CTO and department leads to ensure effective adoption, training, and performance measurement of technology solutions.
What we're looking for:
A Juris Doctor (JD) is preferred but not required. If you hold a JD, being licensed in Missouri or eligible by motion is a plus.
7+ years of senior-level experience leading legal operations within mid-to-large law firm environments.
Proven ability to lead and hold accountable multidisciplinary teams of attorneys, legal staff, and administrators.
Brings sharp business acumen, a dynamic and entrepreneurial mindset, and a get-it-done attitude - approachable, organized, and thrives in fast-paced environments where accountability and hustle drive results.
Deep understanding of litigation workflows, civil procedure, and court-imposed deadlines (especially in mass tort and PI cases).
Track record of driving operational efficiency and managing complexity in high-volume legal environments.
A strategic, entrepreneurial thinker who thrives on results, not micromanagement.
Clear, direct communication style with a deep commitment to firm culture and accountability.
Prefers working in a collaborative, in-person environment and thrives on the momentum, visibility, and connection that come from being onsite.
Why you should work here:
Leadership at Scale: Be part of a firm trusted with thousands of high-stakes cases across multiple legal verticals.
Mission-Driven Practice: Join a team that fights for survivors, families, and communities harmed by negligence and corporate misconduct.
Firmwide Visibility: Operate at the highest level of influence, reporting directly to the Managing Partner and helping shape firmwide strategy.
People-First Culture: Work in a team that values integrity, excellence, and mutual accountability - and invests in its people.
Additional perks:
Compensation and Incentives: Earn a competitive base salary with performance-based bonus opportunities tied to firm and operational success
Health Care: Take advantage of comprehensive health and wellness benefits designed to support your overall well-being
Insurance: Gain peace of mind with insurance offerings that support you through life's unexpected moments
Retirement: Access to 401(k) to help you build long-term financial security
Time Off: Enjoy generous paid time off and firm holidays to support work-life balance
Professional Development: Benefit from professional development support, including bar dues, CLE, and executive leadership training
Executive Perks: Receive executive-level perks such as technology allowance, executive parking, and relocation support
At Onder Law, the COO role is more than a title - it's an opportunity to lead, elevate others, and drive meaningful change. You'll be working side by side with a committed leadership team and legal professionals who care deeply about the clients they serve. If you're ready to bring clarity, accountability, and momentum to a growing firm, we want to hear from you.
$81k-145k yearly est. Auto-Apply 60d+ ago
VP, Operations
MTM 4.6
Chief operating officer job in Saint Louis, MO
At STAT Courier, we believe there is a better way to deliver what's important to you. As a proud women-owned business, our mission is simple, to improve lives, enhance quality of living, and affect positive change by connecting resources, people, and communities. We foster a strong culture of teamwork and collaboration, where every voice is valued, and employees are empowered to make a meaningful impact. Join us in building something better-together.
What will your job look like?
The Vice President (VP), Operations is a visionary leader and strategic driver of operational excellence responsible for elevating the company by optimizing business processes, producing financial success, and spearheading transformative initiatives. The VP, Operations, is a polished executive who collaborates closely with business development to support client expansion, respond to RFPs, and participate in pricing and contracting decisions. Additionally, the VP, Operations ensures excellence in vendor management, quality control, and operational efficiency across logistics, field operations, and customer service.
Location: This position will be onsite daily in our Lake St. Louis location- 16 Hawk Ridge Drive, Lake St. Louis, MO
We are excited to welcome talent from across the country! Relocation benefits and assistance are part of our commitment to finding the right fit
What you'll do:
Drive performance and operational synergy across logistics, field operations, customer service, and dispatch teams to ensure seamless execution and collaboration
Lead innovation and technology adoption by integrating AI and emerging technologies to enhance efficiency, streamline decision-making, and optimize operational workflows
Establish and enforce quality standards across all business operations, ensuring continuous improvement, compliance, and operational excellence
Develop, monitor, and refine key performance indicators (KPIs) across all operational departments
Implement and utilize advanced analytics and real-time dashboards to ensure transparency, accountability, and continuous improvement
Leverage data to enable proactive adjustments to enhance productivity, cost-effectiveness, and service excellence
Develop and optimize vendor relationships, oversee contract negotiations, performance management, and strategic partnerships to maintain quality and cost-effectiveness
Partner with business development teams to identify growth opportunities, foster client relationships, and shape strategic initiatives for long-term expansion
Strategically collaborate on pricing models and contract negotiations, balancing profitability, sustainability, and market competitiveness
Oversee financial performance with P&L responsibility, ensuring operational effectiveness and profitability across business functions
Manage budgeting, financial planning, insurance renewals, and investment strategies, aligning operational objectives with long-term fiscal goals
Cultivate key stakeholder relationships, including clients, vendors, and internal teams, fostering trust, transparency, and long-term success
Meet, coach and mentor direct reports at least once monthly; this can include providing or seeking feedback, setting expectations, updates and development opportunities
What you'll need:
Experience, Education & Certifications:
Bachelor's Degree
Minimum of 8- 10 years' experience in Operational Management and managing employees at all levels of the organization
At least 5 years of experience in a senior leadership or executive role
Experience establishing and managing all aspects of performance management and complex contracts with SLA's and government compliance
Minimum of 3 years of experience with budget development, financial forecasting and P&L responsibility
Skills:
Thorough knowledge of the transportation and courier industry or related fields
Strong leadership, mentoring and coaching skills and strong conflict management skills
Must be an analytical, proactive, and strategic critical thinker with ability to anticipate and resolve issues in a constructive manner
Solid understanding of Operations leadership with a strong business and financial acumen
Experience in developing, promoting, and building key relationships with all key stakeholders
Ability to build consensus, develop policies, processes and procedures and maintain a high level of confidentiality
Detail-oriented and ethical decision-making, ensuring integrity and accountability across operations.
Exemplary interpersonal and written/oral communication skills and the ability to work with a variety of people and job positions
Advanced computer skills; proficient with Microsoft Office Suite and adaptability to learn new systems
Strong organization skills and ability to identify, prioritize, and respond to multiple deadlines
Ability to work independently and demonstrates effective problem-solving skills
Strong organizational skills, with the ability to prioritize, multitask, and meet demanding deadlines
Even better if you have...
Prior project or contract management experience preferred
Experience with Lean processes; Six Sigma Certification preferred
What's In it for you:
Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Paid Time Off and Holiday Pay
Casual Dress Environment
Salary Min: $175,000
Salary Max: $225,000
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: STAT Courier is an equal opportunity employer. STAT Courier considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact STAT Courier's People & Culture.
$175k-225k yearly Auto-Apply 57d ago
Vice President, Coaching Service Delivery & Operations
Impact Group 3.8
Chief operating officer job in Chesterfield, MO
IMPACT Group is a certified woman-owned career coaching firm based in St. Louis, MO that focuses on relocation, leadership development, and outplacement solutions. Our team of 300+ is united on one idea: People can succeed professionally and personally even through difficult career challenges and transitions. We are building a better world by empowering people to find and grow great careers. As employees transition in, within, and out of a company, IMPACT Group coaching programs make a difference, helping people along their career path and move into desirable roles - working in their hometown, remotely or literally, anywhere in the world.
We're on a mission to maximize human potential in an increasingly tech-enabled world. While partnering with companies of all sizes - large and small, national and global - our business model emphasizes the importance of human connections. Join IMPACT Group and you'll be helping others move their careers forward!
Candidates must reside in the St. Louis metro area. The position is hybrid and will occasionally come in to our Chesterfield, MO office. This is a full-time, exempt position with benefits.
Job Summary:
The Vice President of Coaching Service Delivery and Operations is a key member of IMPACT Group's executive team and a strategic leader responsible for the profitable, scalable, and high-quality delivery of our coaching solutions across relocation, outplacement, and leadership development. This executive oversees coaching performance, delivery operations, and the teams supporting research, résumé development, quality assurance, content, and department specific training.
This leader brings strong business acumen, deep analytical capability and advanced metrics driven decision making skills. With mastery of financial analysis and margin optimization, he/she ensures IMPACT Group's service delivery remains both exceptional and profitable. He/she anticipates industry shifts, influences organizational strategy and leads departmental initiatives that advance operational efficiency and innovation.
Key Responsibilities:
Strategic Leadership & Executive Team Participation
Defines and advances a metrics-driven service delivery strategy with clear KPIs focused on user experience, profitability, quality, scalability and operational efficiency.
Uses data and analytics to inform executive decision-making, resource allocation and long-term service delivery models.
Provides clear, insight-based recommendations to support the company's strategic vision and future direction.
Service Delivery Leadership Across Relocation, Outplacement and Leadership Development Coaching
Ensures service delivery excellence for all coaching programs with a strong emphasis on measurable outcomes, service quality and profitability.
Establishes and monitors KPIs related to utilization, productivity, cost-to-serve, turnaround time, and participant satisfaction.
Leads coaching managers to achieve margin targets, financial performance expectations and operational goals.
Operational Leadership, Profitability & Continuous Improvement
Owns full P&L responsibility for service delivery, including budgeting, forecasting, pricing inputs and margin optimization.
Conducts regular financial and operational reviews, leveraging Excel based models to analyze trends, variances, capacity and resource utilization.
Identifies opportunities to reduce operational costs while protecting or enhancing quality and participant satisfaction.
Leads continuous improvement efforts using innovation frameworks or Lean/Agile methodologies to enhance efficiency and profitability.
Oversees quality metrics and ensures transparency, accountability and continuous improvement cycles across all delivery functions.
Cross-Functional Partnership
Works closely with sales, account management, and accounting to ensure profitable solution design, accurate scoping and cost discipline.
Collaborates with IT to prioritize and implement technology enhancements that improve operational efficiency and participant experience.
Team Leadership, Culture, & Talent Development
Leads, develops and scales high-performing teams across service delivery and operations, emphasizing data literacy, financial acumen and accountability.
Ensures training programs incorporate measurable coaching standards, productivity targets and quality expectations.
Promotes a culture that values transparency, meaningful metrics and continuous feedback.
Demonstrates managerial courage while balancing business needs with a people centric leadership approach.
Qualifications:
Bachelor's degree in business, management, social/behavioral sciences or related field; Master's preferred.
8+ years of progressive leadership experience in service delivery, operations, coaching, HR consulting or professional services.
Minimum 2 years at the Director or Senior Director level leading large, multi-disciplinary teams.
Proven ownership of P&Ls and experience managing sizable departmental or business unit budgets.
Global management experience and experience managing full-time employees, part-time employees and independent contractors.
Exceptional analytical skills and advanced proficiency in Microsoft Excel (complex modeling, forecasting, pivot tables and data analysis).
Demonstrated success using metrics/KPIs to drive decision-making, improve efficiency and enhance margins.
Experience with financial modeling, revenue/cost analysis, and margin improvement strategies.
Strong background in operational excellence, including the application of Lean, Agile, Six Sigma or related methodologies.
Ability to communicate complex financial and operational insights clearly and persuasively to executive and non technical audiences.
Outstanding change management skills with the ability to lead through ambiguity and fast-paced growth.
Please read more about us at *****************************
At IMPACT Group, we believe that diversity drives innovation-and that work should be accessible to everyone. We are an Equal Opportunity Employer committed to equity and inclusion across race, ethnicity, gender, sexual orientation, gender identity, disability, age, neurodiversity, veteran status, and every intersection in between.
We support flexible, remote, and hybrid work arrangements and are intentional about creating an environment where all team members-whether in-office or remote-can contribute fully and thrive.
Accessibility is a priority. If you need accommodations during the application or interview process, or while working with us, we'll partner with you to ensure a barrier-free experience.
We know that people are at the heart of every successful transition-whether it's relocation, career change, or professional development, we are committed to building a team that reflects the diverse individuals and communities we serve across the globe.
$131k-212k yearly est. Auto-Apply 21d ago
Director Program Business Operations - Program in Physical Therapy
Washington University In St. Louis 4.2
Chief operating officer job in Saint Louis, MO
Scheduled Hours 40 Serves as a primary administrative leader and agent for the top organizational leader. Directs financial well-being of the Program and delivers effective leadership and decision making to drive the desired results. Plans, develops and directs comprehensive strategic development for the operational and administrative aspects of the Program in Physical Therapy including, but not limited to, finance/accounting, planning, human resources, operations, space/facilities, science labs and special projects. Organizational top leader will bring new initiatives to the department that will need strategic guidance and effective deployment to move the Program into a new and advanced operational excellence that this role will help lead. Solves problems of a highly complex nature. Directs multiple layers of management and individual contributors.
Job Description
Primary Duties & Responsibilities:
Leadership and Strategy
* Provides complex strategic advice and recommendations on significant matters to the leadership for delivering the operational goals of the Program and the allocation of resources.
* Leads the administration team of the Program and provides expert oversight of the operations of the Program.
* Works with the leadership and Faculty to develop and oversee an operational strategy deployment to deliver the clinical, research and education missions of the Program.
* Establishes work flows and processes utilizing systems and analytics for efficient management of the entire operation. Provides creative solutions and strategies to meet the goals of evolving workplace demands.
* Anticipates challenges and help position the organization to meet those challenges within the current funding environment.
* Leads inter-Departmental interactions of an operational nature, building strong and productive relationships with colleagues in other Departments/Divisions across the university.
* Represents the Program at administration and finance meetings within the School of Medicine. Role may at times include the Program's relocation, expansion or remodeling to the facilities.
Financial/Grants Leadership
* Forecasts Program results and prepares a Program plan on annual basis as well as long-term planning of a subsequent four- to five-year period.
* Assists the organization's top leader with the production of a long-range strategic plan and updates plan annually.
* Prepares an annual budget based on Program plan.
* Oversees all funding administration of grants from application to the submission of the financial disclosure statement.
* Manages all departmental accounts according to various uses, regulation and guidelines, including, but not limited to, general fund allocation, endowments, tuition revenue & clinical revenue where applicable, license/royalty income, gift accounts, alteration/renovation, start up and various PI accounts, recharge facilities, reallocation of overhead, scholarships and contracts.
* Provides faculty with timely account status information and expense projections.
* Provides faculty financial profiles for organization's top leader.
* Reviews data provided by Central Administration for accuracy and makes recommendations.
* Interprets such data and, if appropriate, determines how to apply the data to the Program.
* Oversees approval of expenditures on all accounts.
Personnel Management
* Develops an outstanding workplace culture of excellence.
* Provides a vision for staff allocation to deliver the operational plan of the Program.
* Ensures an appropriate level of expertise across all areas of administration and operations and assesses needs and responds to these through appropriate management of personnel and resources.
* Oversees effective recruitment, selection, hiring, evaluating, promoting, disciplinary action and any terminations of all administrative and support staff of the department.
* Supervises administrative staff and may supervise some support staff. Provides counsel to supervisors and principal investigators on all matters referenced above.
* Assists/directs employees on matters of policy, procedure, routine activity, problem solving, benefits, etc.
Strategic Operations Management
* Oversees all administrative operations of the Program including but not limited to grants, management, payroll, purchasing, marketing, clinical practice operations, administrative support, computer systems and support operations such as stockroom, shop services, glass washing and media preparation services, package and mail delivery and maintenance.
* Responsible for departmental procedure and policy development.
* Ensures compliance with WashU, agency and federal, state and local requirements/guidelines.
* Responds to internal and external audits.
* Oversees maintenance of asset records.
Space/Facilities Planning and Management
* Oversees all Program construction and renovations.
* Establishes budget, identifies funding sources, sets up accounts, monitors and approves expenditures, oversees project development and progress.
* Manages department space.
* Performs annual space analysis, makes recommendations to the organization's leaders upon request for potential usage and optimization.
* Maintains accurate and current floor plans and square footage accounting.
* Identifies alternate space or spaces for expansion of existing or new activities.
* Oversees facilities general up-keep and maintenance.
Education Division
* Oversees tuition, academic financial transactions, reporting and collections for the DPT Program.
Other Functions
* Serves on various WashU Medicine and/or university committees both on a volunteer and/or request basis.
* Performs other activities as may be assigned by the organization's top leader.
Working Conditions:
Job Location/Working Conditions
* Normal office environment
Physical Effort
* Typically sitting at a desk or a table
Equipment
* Office equipment
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education:
Bachelor's degree
Certifications /Professional Licenses :
No specific certification/professional license is required for this position.
Work Experience:
Managerial (7 Years)
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.
More About This Job
WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.
Preferred Qualifications
Education:
M.B.A. - Master of Business Administration, M.H.A. - Master of Health Administration
Certifications/Professional Licenses:
No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience:
No additional work experience unless stated elsewhere in the job posting.
Skills:
Academic Administration, Analytics, Asset Management, Audit Management, Budget Management, Budget Preparation, Clinical Administration, Confidentiality, Cross-Departmental Collaboration, Facilities Development, Financial Acumen, Financial Management, Forecasting, Grant Administration, Human Resources (HR), Leadership, New Initiatives, Operational Expertise, Policy Development, Preparation of Financial Reports, Research Administration, Space Management, Strategic Planning, Team Culture, Workplace Culture
Grade
G00
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Washington University in St. Louis is committed to providing a comprehensive and competitive benefits package to our employees. Benefits eligibility is subject to employment status, full-time equivalent (FTE) workload, and weekly standard hours. Please visit our website at ****************************** to view a summary of benefits.
EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
$52k-92k yearly est. Auto-Apply 49d ago
Vice President of Operations
Rezilient Health
Chief operating officer job in Saint Louis, MO
At Rezilient, we're redefining primary care by making access to healthcare more convenient, timely, and seamless. Our innovative CloudClinic model combines virtual provider visits with cutting-edge technology to create a personalized digital healthcare experience that puts patients at the center of their care. By streamlining care delivery and continuously expanding specialty services, we empower our care team to focus on patient well-being while providing the most comprehensive and accessible care possible.
Rezilient Health is seeking an experienced Vice President of Operations to lead and scale operational excellence across the organization. You will be responsible for developing the systems, processes, and infrastructure necessary to support growth and operational efficiency, and driving the execution of strategic initiatives. You will also support key functions including clinic and customer implementations, IT infrastructure, and internal operations to ensure consistency, scalability, and performance across all areas of the business. You will serve as a critical connector between departments, aligning cross-functional teams around shared goals and optimizing workflows to achieve measurable outcomes.
This is a hands-on leadership role suited for someone who possesses a high level of mental agility, is a self-starter who thrives in fast-paced, evolving environments, brings a strong strategic mindset to operational challenges but can also execute tactically, and is motivated by the opportunity to shape the future of healthcare delivery.
Key Responsibilities:
Lead and scale Rezilient's de novo CloudClinic launch function, overseeing site selection, buildout coordination, workflow readiness, staffing plans, and activation across multiple states.
Develop and maintain standardized launch playbooks to ensure consistent, efficient, and patient-centric approach.
Advise on resource planning and tradeoff decisions to ensure appropriate scheduling, capacity management, and prioritization across teams in close collaboration with Clinical Operations.
Lead KPI development, monitoring, dashboards, and operational analytics to guide decision-making.
Drive financial oversight of operational areas, including full P&L responsibility, budgeting, forecasting, and cost optimization.
Translate high-level strategy into hands-on, tactical execution, operating comfortably at both the strategic and operational levels.
Build, mentor, and develop high-performing operational teams that embody a culture of collaboration, transparency, and continuous improvement.
Hold teams accountable to clear performance expectations, providing coaching, escalation, and support to drive results.
Support end-to-end customer onboarding and implementations, supporting a range of partners, including but not limited to employers and health systems.
Establish clear implementation milestones, timelines, and communication plans to ensure seamless integration and strong customer satisfaction.
Partner cross-functionally with Sales, Customer Success, Clinical Operations, and Engineering teams to refine and scale implementation processes.
Collaborate with engineering and technology leadership to support the development of reliable, secure, and scalable systems and infrastructure that enable operational efficiency and high-quality care delivery.
Oversee key technology tools and platforms including analytics, reporting systems, and infrastructure supporting clinic operations.
Ensure compliance with data privacy, security standards, and technology-related regulatory requirements.
Conduct regular site visits (25-50% travel) to evaluate operational readiness and ensure adherence to operational standards.
Requirements
Bachelor's degree in relevant field required; advanced degree (e.g., MBA) preferred.
10+ years of experience in operations, with at least 5 years in a senior leadership role, building processes and systems from scratch and scaling multi-site and multi-regional healthcare operations.
Direct experience in one or more relevant healthcare verticals: Physical Therapy, Medspas, Dermatology, Dental, Veterinary Medicine, and/or Urgent Care.
Proven track record of launching ‘de novo' sites across multiple states, with expertise in operational planning, regulatory coordination, and market deployment.
Strong financial acumen, including managing P&Ls, budgets, and financial performance across regions.
Demonstrated success building KPI frameworks, dashboards, and analytics-driven processes that improve visibility and accountability.
Experience working with IT or technical teams, particularly in infrastructure, systems optimization, or technology-enabled operations.
Comfort with existing tech stack, including Google Workspace, Slack, Notion, Asana, and Jira, is strongly preferred.
Ability to lead cross-functional initiatives, influence at all levels, and thrive in fast-paced, growth-stage environments.
M&A evaluation and/or integration experience is a plus but not required.
Benefits
This opportunity offers the chance to shape the future of healthcare in a culture where your ideas and contributions have a meaningful impact on the organization's future. You'll be part of a supportive, collaborative, and diverse team, with competitive compensation and benefits that include generous PTO, paid family leave, comprehensive medical, dental, vision, and life insurance, as well as stock options.
$112k-192k yearly est. Auto-Apply 43d ago
Vice President & General Manager - Stellar Manufacturing
Leslie's Pool Supplies (DBA
Chief operating officer job in East Saint Louis, IL
DIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY: In September 2022, Stellar Manufacturing was acquired by Leslie's as an affiliate. Stellar Manufacturing is a contract manufacturer of solid particle products and specializes in chemical processing services such as specialty tableting, compaction granulation, and granular filling. We support the manufacturing of a variety of consumer and industrial products including water treatment chemicals, janitorial and sanitation products, agrochemicals, raw materials, and more. With over 30 years of providing best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. Both Leslie's and Stellar strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Stellar.
Overview:
The General Manager oversees all business and manufacturing operations at Stellar Manufacturing, ensuring strong financial and operational performance. This role is responsible for driving profitability by increasing revenue, managing operating expenses, and executing strategic plans that support long-term growth. The GM partners closely with Corporate Accounting on budgets, inventory, and financial management, and collaborates with Corporate HR on policies, procedures, and workforce initiatives. This position also works with Executive Management to define and execute key companywide strategic initiatives.
Responsibilities:
* Own full responsibility for the company P&L.
* Drive profitability and overall business growth.
* Review analyses of sales, operations, and expenditures against budget and forecast to assess progress toward financial goals.
* Oversee and monitor departmental budgets, ensuring expenses remain within approved limits.
* Lead the development, planning, and execution of long-term business strategies.
* Create and implement company strategic initiatives.
* Oversee Business Development and Marketing in developing and executing strategic sales plans.
* Guide Business Development in sales forecasting and establishing performance goals.
* Support Business Development in negotiating client contracts and work agreements.
* Review market trends and analyses to determine client needs and pricing strategies.
* Partner with the head of EH&S to ensure all safety policies and objectives are consistently followed.
* Drive adherence to and continuous improvement of the Quality Management System.
* Collaborate with HR to evaluate and refine policies and procedures in alignment with industry trends and applicable laws.
* Work with Executive Management to review achievements and adjust goals based on current business conditions.
* Perform additional related duties as assigned.
* Manage all department leaders, including those overseeing Sales & Marketing, Engineering & Maintenance, Production, Customer Service, Quality Assurance & Regulatory Affairs, EH&S, Warehousing, Accounting, and Human Resources.
* Carry out supervisory responsibilities in alignment with company policies and relevant laws.
* Responsibilities include hiring, interviewing, onboarding, training, assigning work, evaluating performance, and handling rewards, discipline, complaints, and resolutions.
Pay Range: $160,000 - $230,000, bonus eligible position, commensurate with experience
Qualifications:
* Bachelor's degree in a technical field (Chemistry or Engineering preferred).
* MBA strongly preferred.
* Eight to ten years of relevant experience.
* Proven leadership excellence.
* Demonstrated success in supervising and motivating teams.
* Strong organizational, analytical, and problem-solving skills.
* Excellent written and verbal communication skills.
* Creative, flexible, and collaborative team player.
* Ability to communicate professionally across multiple formats (in person, phone, and electronic).
* Proficiency with modern software tools such as Microsoft Excel, Zoom, Microsoft Teams, etc.
Leslie's provides a robust benefits package, including:
* Comprehensive medical, pharmacy, dental, & vision plan options.
* Health savings account (with enrollment in the high deductible health plan option).
* Health & dependent care flexible spending accounts.
* Company-paid basic life and AD&D insurance.
* Voluntary supplemental life insurance.
* Company-paid short-term disability and voluntary long-term disability insurance.
* Pre-tax and Roth 401(k) with company match.
* Paid vacation, sick, and bereavement leave.
Leslie's recognizes a critical component to our continued success is our people. Leslie's is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.
$160k-230k yearly 17d ago
Vice President Operations
Recruitkick
Chief operating officer job in Saint Louis, MO
Job Title: Vice President of Operations - Hotel Chain
Salary Range: $125,000 - $185,000 per year
We are representing a dynamic and expanding hotel chain, who is a leader in the hospitality industry with 30 hotels and restaurants across the country. We're seeking a highly skilled and motivated Vice President of Operations to join our team in St. Louis, MO.
Key Responsibilities:
Strategic Leadership: Provide strategic direction for the operations of our hotels and restaurants, ensuring alignment with overall business goals and objectives.
Performance Optimization: Oversee and optimize operational performance, implementing efficient processes to enhance guest satisfaction, reduce costs, and increase profitability.
Team Management: Lead and mentor a diverse team of regional managers and department heads, fostering a collaborative and high-performance culture.
Quality Assurance: Maintain and enhance the quality standards of our hotels and restaurants, ensuring a consistent and exceptional guest experience.
Financial Management: Manage budgets, financial forecasts, and cost-control initiatives to achieve financial targets and maximize profitability.
Collaboration: Collaborate with cross-functional teams, including marketing, sales, and human resources, to drive overall business success.
Qualifications:
Bachelor's degree in Business Administration, Hospitality Management, or a related field. MBA preferred.
Proven track record of success in a similar role within the hospitality industry.
Strong leadership and people management skills, with the ability to motivate and develop high-performing teams.
Excellent strategic thinking and problem-solving abilities.
Exceptional communication and interpersonal skills.
Experience working with a multi-location hotel chain is a plus.
To Apply:
Please submit your resume and cover letter to ******************** or apply here.
Disclaimer:
RecruitKick is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
During our recruiting process, we may contact you about positions we feel are a good fit for you or contact you via SMS text message. By clicking to submit your application, RecruitKick has your consent to communicate via SMS text message moving forward.
$125k-185k yearly Easy Apply 60d+ ago
Business Unit President
Perimeter Solutions LP
Chief operating officer job in Saint Louis, MO
Job DescriptionDescription:
with 50% travel.
Looking for individuals to cover service areas in Rancho Cucamonga and Sacramento, CA. As well as Post Falls, ID. Ideal candidate can be remote anywhere near a major airport in the Western US.
In Perimeter Solutions, Business Units are the core of our model, and BU Presidents are our primary leaders. Our BU Presidents “think and act like owners” because they operate and are compensated like owners. They operate with a uniquely high level of ownership in our structure, where BU's are granted (1) Autonomy to run their business, (2) Accountability for the results, and (3) Alignment between value creation and compensation.
Presidents are confident problem solvers that seek ownership of the most impactful business value drivers. They have the fortitude to make the hard decisions, convey them clearly to their customers and teams, and overcome the inevitable obstacles. Presidents thrive in autonomous leadership roles and produce results irrespective of the challenges they must overcome.
We are seeking a BU President for our Americas Retardants Business Unit, which is the largest and most complex BU in the company. The right candidate is a leader with extremely high expectations of themself and their team, and the grit and drive necessary to realize these expectations. We seek an individual who plays to win and has demonstrated creativity and initiative in past situations requiring problem-solving, teamwork, and making hard decisions to create value.
The BU President is tasked with creating value through our Operational Value Driver model, which we refer to as the “3Ps”:
Profitable New Business
Pricing to Value, and
Productivity Improvements
The successful candidate has demonstrated proven excellence in each of the attributes that we consider critical to our operating model: Operational Value Drivers, People Leadership, Financial Management, and Strategy.
The BU President for the Americas Retardants BU will always put the Customer First. Our customers include the largest wildfire agencies in North America, such as the US Wildland Fire Service (US Federal Agencies), CAL Fire, the Canadian Provinces, and other state and county fire agencies. The successful candidate has built strong customer relationships, and has shown excellence in pricing and contract negotiations, operational engagement, and service and support of customers.
The BU President will directly manage the BU Leadership Team, including HR, Finance, Operations, Commercial, and Field Operations. The candidate will drive a high performing team, through a focus on coaching, development and performance management, holding the team to the same high bar they set for themself.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
Safety: Champion a culture of safety across all operations, ensuring best practices in Health, Safety, and Environmental (HSE) compliance.
P&L Ownership: Demonstrates deep understanding of the P&L levers, and drives ambitious actions to deliver double-digit EBITDA growth year over year.
Strategic Leadership: Develop and execute business strategy that will protect the core business and grow the top and bottom line financial performance of the business.
Operational Leadership: Manage the day to day operations to insure we have capabilities in place to drive 100% on time delivery in the busiest of wildfire seasons, and address field issues proactively.
Profitable New Business: Expand the sales of products and services, through new customers, and by influencing growth of the overall fire retardant market, through education and Government Relations.
Value Pricing: Increase the value of the products and services we provide and price to that value.
Productivity: Strengthen the continuous improvement culture of the BU to create opportunities to enhance efficiency and deliver meaningful productivity results.
Customer Relationships: Act as a trusted partner of our customers, at all levels of the organization, while understanding the customer's mission and bringing solutions to improve their capabilities.
Leadership Development: Implement leadership development plans with each direct report, addressing gaps in performance proactively, while building the strengths required for the next generation of BU Presidents for the company.
Requirements:
REQUIRED QUALIFICATIONS
Demonstrated leadership of cross-functional teams, with P&L Ownership and a track record of delivering strong top and bottom line growth.
Cultivate a high-performing leadership team by developing strong internal talent and strategically recruiting top-tier professionals to address capability gaps and support evolving business needs.
Experience in delivering on the 3 Operational Value Drivers. (Profitable New Business, Price and Productivity)
Ability to tackle complex challenges, with thoughtful and creative solutions, while putting a relentless focus on rapidly addressing these challenges.
Executive presence both to our internal employees and external customers and stakeholders.
Hold yourself and your team to a high bar of expectations around performance and team culture.
PREFERRED KNOWLEDGE AND SKILLS
Government sales and/or contracting, at the Federal, State, or Municipal level.
Previous Commercial Leadership roles, across sales, marketing, customers service, and field service.
Global Leadership background, with demonstrated success growing business in new geographies.
Lean / 6-Sigma background, and a mindset of continuous improvement.
Go-to-market strategies and market / business development capabilities.
Project management and execution of large, complex projects and initiatives.
Experience in system implementation and Management of Change (MOC).
$86k-129k yearly est. 16d ago
VP Mortgage Fulfillment Operations
Pennymac 4.7
Chief operating officer job in Saint Louis, MO
PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U.
S.
mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture.
Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical Day The Vice President Mortgage Fulfillment Operations will lead our Restructure and Guideline Review team with a focus of providing support across all fulfillment channels.
As the VP Mortgage Fulfillment, you will monitor workflows and queues to ensure service levels are met, develop process improvements or actively seek methods to streamline business processes and manage and set goals for a team.
The VP Mortgage Fulfillment will: Operate risk management controls to ensure compliance with federal and state regulations Oversee coordination within multiple divisions and across all areas within Pennymac to ensure consistent and proper execution Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues and work towards business solutions Develop new and more innovative, efficient processes to improve overall end to end cycle times or improve quality Responsible for communicating monthly results to Management on departmental performance objectives Preform capacity and staffing planning to ensure adequate service levels are met Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring Bachelor's degree in Business Administration, Finance or related field preferred, or equivalent direct industry experience Advance knowledge of Microsoft Office (Excel, Access, Word and PowerPoint) Mortgage experience required Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home.
Our vision is to be the most trusted partner for home.
Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.
Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered.
Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: *********************
page.
link/benefits For residents with state required benefit information, additional information can be found at: ************
pennymac.
com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary $75,000 - $130,000 Work Model OFFICE
Director Operations
At our Company, we grow People, Brands, and Businesses! We are seeking a highly dynamic & talented Director of Operations to be responsible for executing overall operational strategy, overseeing the Business Unit P&L and business metrics and driving accountability of back-office teams in support of the Business Unit. The Director, Operations leads performance management, strategic planning, budgeting and forecasting initiatives, in addition to problem-solving and process development. Focus on defining measurable results for the organization that enables and supports outstanding program execution for our clients. Results will be attained through ensuring alignment between the operational capabilities of the organization with the business performance goals.
Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!
What we offer:
Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-Off
Responsibilities:
Responsibilities will include research, validation and optimization of operations data from due diligence during M&A, the creation of business development materials, identifying opportunities across clients and being involved in the development of new products within the division (project management, design, product testing, etc.).
Harness the operational capabilities of the organization to drive programs and processes while driving budgetary discipline. Establish asset management capabilities within teams.
Build processes and infrastructure to enable scalable, measurable and profitable growth.
Capture and manage data for teams around forecasting, financials actuals, employee retention, revenue per employee, YOY financials and operational trending and customer satisfaction.
Make adjustments and optimize service quality to maximize our one-to-one consumer interactions.
Qualifications:
Bachelor's Degree or equivalent experience required; MBA Degree or equivalent experience preferred
8+ years of general/leadership experience in an operations environment, including P&L responsibility (budgeting, forecasting, etc.)
Previous experience managing 10+ direct reports; Ability to manage and develop a team of 10 or more employees, including direct and indirect reports
Experience working with major retail chains, and/or experience in consumer packaged goods industry
Excellent strategic thinking and process development skills
Must be able to effectively handle multiple tasks and projects simultaneously in a highly complex environment
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Position Summary:
The Director, Operations is responsible for executing overall operational strategy, overseeing the Business Unit P&L and business metrics and driving accountability of back-office teams in support of the Business Unit. The Director, Operations leads performance management, strategic planning, budgeting and forecasting initiatives, in addition to problem solving and process development. Focus on defining measurable results for the organization that enable and support outstanding program execution for our clients. Results will be attained through ensuring alignment between the operational capabilities of the organization with the business performance goals.
Essential Job Duties and Responsibilities:
Strategic Leadership:
Participate and contribute to all growth components of assigned division. This includes but is not limited to merger and acquisitions diligence, business development opportunities, cross team collaboration opportunities and product development. Responsibilities will include research, validation and optimization of operations data from due diligence during M&A, creation of business development materials, identifying opportunities across clients and being involved in the development of new products within the division (project management, design, product testing, etc.). Will aid in managing annual planning cycles and annual planning meeting to align with growth objectives.
Tactical Leadership:
Harness the operational capabilities of the organization to drive programs and processes while driving budgetary discipline; lead contract management; establish asset management capabilities within teams; provide monthly support to team through forecast and client invoicing process; act as liaison between division teams and back-office functions (TA, Finance, IS&T, etc.).
Operational Leadership:
Build processes and infrastructure to enable scalable, measurable and profitable growth; set expectations and interface closely with all stakeholders in the division on performance against execution goals; lead, track and manage a monthly performance scorecard for each team. Capture and manage data for teams around forecasting, financials actuals, employee retention, revenue per employee, YOY financials and operational trending and customer satisfaction.
Optimization:
Make adjustments and optimize service quality to maximize our one-to-one consumer interactions; work closely with other business leaders (i.e. Talent Acquisition, Finance, Legal, etc) to maximize processes; identify gaps and best practices in operational support to improve overall performance.
Supervisory Responsibilities:
Direct Reports
- Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
Indirect Reports
- May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
- Travel and Driving are not essential duties or functions of this job
Minimum Qualifications:
The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job
Education Level: (Required): Bachelor's Degree or equivalent experience
(Preferred): Master's Degree or equivalent experience
Field of Study/Area of Experience:
8+ years of general/leadership experience in an operations environment, including P&L responsibility (budgeting, forecasting, etc.)
Previous experience managing 10+ direct reports
Experience working with major retail chains, and/or experience in consumer package goods industry.
Skills, Knowledge and Abilities:
Expert level influencing skills - ability to manage internal and external boundaries, set expectations, and build alignment at varying management levels/client interface
Expert level execution skills - ability to coordinate mutually agreed expectations of what is promised to the customer into measurable business results
Expert level credibility skills - ability to use personal effectiveness to link relationships, processes, and business methodologies with cost-saving activities
Excellent strategic thinking and process development skills
Excellent organizational and problem-solving skills
Excellent communication skills, both written and verbal
Must be able to effectively handle multiple tasks and projects simultaneously in a highly complex environment
Team player with good people skills
Ability to manage and develop a team of 10 or more employees, including direct and indirect reports
Environmental & Physical Requirements:
Office / Sedentary Requirements:
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.
Additional Information Regarding The Company Job Duties and s
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
$55k-99k yearly est. Auto-Apply 33d ago
Director Field Construction Operations
CRB Group, Inc. 4.1
Chief operating officer job in Saint Louis, MO
CRB is a leading provider of sustainable Engineering, Architecture, Construction and Consulting solutions to the global life sciences and food and beverage industries. Our 1,100 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution.
Job Description
The Corporate Director of Field Construction Operations serves as the company-wide subject matter expert (SME) for field execution excellence, focusing on the performance, development, and consistency of project superintendents. This role is a key driver in elevating field leadership capability, standardizing best practices, and ensuring consistent, high-quality project delivery across all business units. While this position has no direct reports, it carries the full backing of executive leadership and the authority to influence and improve field operations at every project site.
This position offers flexibility to be remote with up to 75% travel
Field Leadership Development
* Assess current superintendents' skills and capabilities through site visits and one-on-one interactions.
* Participate in interviews with potential new hires for key superintendent positions.
* Develop individualized and group development plans to strengthen leadership, technical, and operational skills.
* Lead the creation and delivery of a company-wide Superintendent Training Program, incorporating both technical and leadership competencies.
Standards, Procedures & Best Practices
* Provide SME input into the development and continuous improvement of Standard Operating Procedures (SOPs) and execution standards for field operations.
* Ensure all superintendents are trained and aligned with company standards, safety protocols, and quality requirements.
* Benchmark internal and external best practices to maintain industry-leading field performance.
Project Support & Execution Planning
* Participate in preconstruction planning for large and complex projects, advising on site logistics, staffing, schedule feasibility, and constructability.
* Support site leadership during project mobilization to ensure effective field setup and alignment with execution plans.
* Act as a resource to troubleshoot field execution challenges and mentor superintendents during project delivery.
Field Audits & Performance Oversight
* Conduct regular field audits to evaluate compliance with company SOPs, quality standards, and safety practices.
* Provide clear feedback and actionable improvement recommendations to superintendents and project leadership.
* Track field performance trends and recommend strategic initiatives to address recurring challenges.
Qualifications
* 15+ years of progressive construction field leadership experience, with significant time served as a senior project superintendent on large-scale ($100M+) EPC, pharmaceutical, food & beverage, or similar process-industrial projects.
* Proven track record of improving field performance through training, process improvement, and leadership coaching.
* Strong working knowledge of construction means and methods, scheduling, safety, and quality control.
* Excellent communication and interpersonal skills, able to influence without direct authority.
* Ability to travel extensively to project sites across the continental United States
Skills & Competencies
* Influential leader able to win buy-in from experienced superintendents and project teams.
* Practical expert with hands-on knowledge and credibility earned through years of field experience.
* Change Champion that is passionate about continuous improvement and raising the bar on execution.
* Strategic thinker who understands both the big picture and the operational details.
Additional Information
All your information will be kept confidential according to EEO guidelines.
#LI-Remote
CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.
CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.
CRB offers a complete and competitive benefit package designed to meet individual and family needs.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.
CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.
CRB offers a complete and competitive benefit package designed to meet individual and family needs.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
$52k-73k yearly est. 60d+ ago
Vice President, Enterprise Operations
Mastercard 4.7
Chief operating officer job in OFallon, MO
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Vice President, Enterprise OperationsJob Overview
This position provides senior leadership to large, diverse, technology centers supporting MasterCard Business Partners processing needs, internal and external customer requirements and may represent MasterCard Worldwide to the local, city or county governments as well as other business partners or organizations. Financial, organizational and policy responsibilities are included within this position.
Major Accountabilities:
• Responsible for provision of 24 by 7 by 365 processing, data, and network availability across multi-platform data center environments.
• Ensure approved staffing levels are maintained, departmental and staff education, training and cross training needs are met.
• Ensure that staff has skills and behaviors to perform tasks fully through effective communication of goals, objectives, performance and, as necessary, improvement plans.
• Review, approve and implement policy changes with minimal customer or staff interruption.
• Review, approve and ensure the implementation of new or revised operational processes and procedures and provide strategic direction for the organization.
• Ensure technical platform or center wide disaster recovery processes and procedures are in place and viable.
• Provide appropriate resources and budget to deliver timely, effective, efficient and predictable processing services and continuing improvement of performance while managing multi-million dollar annual cost center budgets and appropriate expenditures within the approved budgets.
• Respond to operational and business concerns or issues relative to future business programs, projects, or enhancements to ensure consistent delivery of quality services.
All About You
• Education: Bachelor's degree or equivalent experience (Master's degree preferred)
• Minimum of 8 plus years of experience including management responsibilities within a large Network Operations environment.
• Extensive professional knowledge of complex Network Operations, networking and environmental operational techniques coupled with in-depth knowledge in infrastructure technologies.
• Extensive experience with managing a 24X7 shift environment of IT technical and operational staff, as well as managing relationships and performance of contract resources and service provider teams and the ability to integrate these resources into the overall MasterCard team environment is essential.
• Proven ability to lead large complex projects and the ability to work effectively with all areas within Global Technology Operations, Corporate Groups and outside solution providers.
• Proven verbal and written communications skills are a requirement for this role and experience with the following deliverables is critical: requirements documents, design documents, project financials
Skills/ Abilities:
• Management and communication skills to direct senior technical individual contributor and multi-discipline management staffs and to interact across multiple organizational levels of internal and external customer groups.
•Ability to foster open communications across all internal or external organizational levels.
• Ability to provide organizational direction and sound judgment to motivate direct and indirect reports to deliver superior results and assure appropriate business outcomes of large or complex projects.
• Ability to approve and implement policy and provides strategic direction for the organization is essential.
Work Conditions:
• 24 by 7 by 365 data center environment with staff shift work Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
O'Fallon, Missouri: $176,000 - $294,000 USD
$95k-127k yearly est. Auto-Apply 52d ago
Executive Director of Finance, Chief Financial Officer - 80064
St. Charles Community College 3.5
Chief operating officer job in Lake Saint Louis, MO
Job Description
Founded in 1986, St. Charles Community College (SCC) has a reputation as one of the best two-year colleges in the state of Missouri. SCC's service area includes a six-county region with a population exceeding 540,000. SCC's main campus, located in Cottleville, has won architectural awards for its innovative, contemporary design. The college's Dardenne Creek Campus features the Center for Healthy Living and the Field to Table Institute. Opening Fall 2025, the Innovation West Campus located in Wentzville features the Regional Workforce Innovation Center. With a focus on innovation, St. Charles Community College is a leader in delivering high quality education in a state-of-the-art learning environment. The success of SCC is rooted in the mission of serving the community by "focusing on academic excellence, student success, workforce advancement, and life-long learning within a global society."
SCC is seeking an enthusiastic, student-centered Executive Director of Finance, Chief Financial Officer to join our professional administrative team. As a member of this team, you will provide primary oversight of Financial Services (accounts payable/receivable, payroll, purchasing, budget), Food Services and the Campus Store in support of the financial plans and goals of the college.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Prepares and monitors the annual budget, in collaboration with the President.
Prepares financial statements and manages the annual audit, in collaboration with the Executive Vice President and the Director of Financial Services.
Oversees the operations and personnel of Financial Services, Food Services, and the Campus Store.
Recommends policies and procedures to the Executive Vice President, President, and Cabinet.
Manages the College's debt and investment portfolios, as needed.
Prepares reports to comply with federal and state requirements.
Presents information and recommendations to the President, Cabinet, Board of Trustees, college personnel, community members, and business leaders.
Serves as a member of the President's Cabinet.
MINIMUM REQUIREMENTS
Bachelor's degree or higher in Accounting, Business, or related field, plus five years' experience, including supervisory experience in accounting, financial management, financial reporting, cash management and budgeting. Extensive knowledge of the Government Accounting Standards Board (GASB)/Generally Accepted Accounting Principles (GAAP). Proficient in computer applications, workbooks, and spreadsheets. Certified Public Account (CPA) certification or a Master Business Administration (MBA) is preferred.
Requires regular and predictable attendance.
**Will be subject to a criminal background check.
REPORTING RELATIONSHIP
Reports to the Executive Vice President.
St Charles Community College is an Equal Opportunity Employer
$96k-159k yearly est. 25d ago
Assistant Director of Business Operations
Dk Dance Productions
Chief operating officer job in Florissant, MO
Job DescriptionSalary: Negotiable upon experience
Are you a dynamic, organized, and driven leader passionate about dance and business? DK Dance Productions is seeking a full-time Director of Business Operations to oversee and optimize the daily operations of our multi-location dance studio and cheer business. This individual will work closely with the CEO to execute the vision of our growing company and ensure high-quality experiences for our staff, students, and families.
Key Responsibilities
Programs & Services
Collaborate with Directors to implement and manage DK's mission, vision, and goals across studio programs.
Identify growth opportunities, market trends, and areas for improvement.
Support marketing initiatives with demographic and market insights.
Stay current on industry trends to guide program development and service standards.
Set, manage, and track company and team goals.
Scheduling & Oversight
Develop seasonal class schedules (Fall-Spring and Summer) in coordination with directors.
Maintain up-to-date schedules for studio events, classes, and special programs.
Ensure adequate Manager-on-Duty and staffing coverage.
Oversee the smooth operation of special events, pop-up classes, and studio performances.
Service Quality & Curriculum
Support and evaluate curriculum training for instructors.
Maintain high-quality curriculum standards and teaching practices.
Oversee and approve studio/event supplies, marketing materials, and costuming to ensure brand consistency and quality.
Operational Oversight
Supervise front desk and instructional staff to ensure smooth, professional daily operations.
Manage budgeting and expense tracking for operational projects.
Monitor staff appearance, performance, and customer service standards.
Administrative Support
Manage supplies, inventory, and vendor relations.
Help develop and manage administrative coverage schedules.
Enforce operational procedures and assist in staff onboarding and compliance follow-up.
Manage payroll
Staff Management & Culture
Assist in hiring and onboarding instructors and support staff.
Promote and maintain a high-performing, positive company culture.
Lead staff training, coaching, and performance evaluations.
Ensure consistent internal communication with all team members.
Communication & Reporting
Report on KPIs including enrollment, client feedback, and customer service trends.
Serve as a communication liaison between the Directors and staff.
Help prepare staff meetings and organizational updates.
Qualifications
Required: High School Diploma or equivalent
Preferred: Bachelors Degree in Business, Education, Performing Arts, or related field
Minimum 8 years of customer service experience
Skills & Attributes
Required:
Superior communication and leadership skills
Strong technical proficiency (Apple/iOS, Google Suite, Studio Director, POS systems)
Ability to prioritize, manage, and delegate effectively
Self-motivated, dependable, and able to take initiative
Client-focused problem solver with a calm and professional demeanor
Preferred:
Strong organizational skills with attention to detail
Experience with peer training and team coaching
Familiarity with customer account management and collections
Why Join DK Dance Productions?
Were a team that values excellence, creativity, and community. As we move into our 20th season, we are investing in the future of our programs and the growth of our staff. This role is an opportunity to make a real impact in a leadership capacity while remaining rooted in a passionate and family-focused environment.
To Apply:
Please submit your resume and cover letter to ******************** with Director of Business Operations Application in the subject line. Applications will be accepted until the position is filled.
DK Dance Productions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$63k-113k yearly est. Easy Apply 19d ago
Chief Operating Officer (COO)
Hydromat 3.6
Chief operating officer job in Saint Louis, MO
The Hydromat ChiefOperatingOfficer Position is intended to support day-to-day operations management and continual improvement, ensuring that our business is well-coordinated and productive. The areas of responsibility for this role are very broad and will require thorough knowledge of Hydromat processes, procedures, as well as industry-specific standards and requirements
Professionalism:
Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Technical Skills:
Strive to continuously build knowledge and skills and share expertise with others.
Customer Service:
Manage difficult or emotional customer situations; Respond promptly to customer's needs; Solicits customer feedback to improve service; Respond to requests for service and assistance; Meet commitments.
Interpersonal Skills:
Focuses on solving conflict, not blaming; Listen to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Dependability:
Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.
Strong Leadership & Teamwork:
Balances team and individual responsibility; Exhibits objectivity and openness to others' views, Gives and welcomes teamwork; Continues to build a positive team spirit; Puts success of team above own interests; Able to build morale and group communications to goals and objectives; Supports everyone's efforts to succeed; Builds and mentors a high-performing operations team, fostering a culture of accountability, collaboration, and growth.
Supervisory Responsibilities:
This position oversees the manufacturing, production, and personnel matters of the Organization. The COO acts as a liaison between department-level managers and the top executive. Will report to CEO.
$118k-171k yearly est. 47d ago
Vice President, Enterprise Operations
Mastercard 4.7
Chief operating officer job in OFallon, MO
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Vice President, Enterprise Operations
Job Overview
This position provides senior leadership to large, diverse, technology centers supporting MasterCard Business Partners processing needs, internal and external customer requirements and may represent MasterCard Worldwide to the local, city or county governments as well as other business partners or organizations. Financial, organizational and policy responsibilities are included within this position.
Major Accountabilities:
* Responsible for provision of 24 by 7 by 365 processing, data, and network availability across multi-platform data center environments.
* Ensure approved staffing levels are maintained, departmental and staff education, training and cross training needs are met.
* Ensure that staff has skills and behaviors to perform tasks fully through effective communication of goals, objectives, performance and, as necessary, improvement plans.
* Review, approve and implement policy changes with minimal customer or staff interruption.
* Review, approve and ensure the implementation of new or revised operational processes and procedures and provide strategic direction for the organization.
* Ensure technical platform or center wide disaster recovery processes and procedures are in place and viable.
* Provide appropriate resources and budget to deliver timely, effective, efficient and predictable processing services and continuing improvement of performance while managing multi-million dollar annual cost center budgets and appropriate expenditures within the approved budgets.
* Respond to operational and business concerns or issues relative to future business programs, projects, or enhancements to ensure consistent delivery of quality services.
All About You
* Education: Bachelor's degree or equivalent experience (Master's degree preferred)
* Minimum of 8 plus years of experience including management responsibilities within a large Network Operations environment.
* Extensive professional knowledge of complex Network Operations, networking and environmental operational techniques coupled with in-depth knowledge in infrastructure technologies.
* Extensive experience with managing a 24X7 shift environment of IT technical and operational staff, as well as managing relationships and performance of contract resources and service provider teams and the ability to integrate these resources into the overall MasterCard team environment is essential.
* Proven ability to lead large complex projects and the ability to work effectively with all areas within Global Technology Operations, Corporate Groups and outside solution providers.
* Proven verbal and written communications skills are a requirement for this role and experience with the following deliverables is critical: requirements documents, design documents, project financials
Skills/ Abilities:
* Management and communication skills to direct senior technical individual contributor and multi-discipline management staffs and to interact across multiple organizational levels of internal and external customer groups.
* Ability to foster open communications across all internal or external organizational levels.
* Ability to provide organizational direction and sound judgment to motivate direct and indirect reports to deliver superior results and assure appropriate business outcomes of large or complex projects.
* Ability to approve and implement policy and provides strategic direction for the organization is essential.
Work Conditions:
* 24 by 7 by 365 data center environment with staff shift work
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
* Abide by Mastercard's security policies and practices;
* Ensure the confidentiality and integrity of the information being accessed;
* Report any suspected information security violation or breach, and
* Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
O'Fallon, Missouri: $176,000 - $294,000 USD
How much does a chief operating officer earn in Glen Carbon, IL?
The average chief operating officer in Glen Carbon, IL earns between $77,000 and $235,000 annually. This compares to the national average chief operating officer range of $81,000 to $229,000.
Average chief operating officer salary in Glen Carbon, IL