Chief operating officer jobs in Hatfield, PA - 868 jobs

The Chief of Staff at Fidelio is a senior, high-impact role that serves as an extension of executive leadership. This individual is responsible for driving execution across the company's most important priorities, bringing structure to complex initiatives, and ensuring alignment across teams. This role is designed for an operator who thrives in a lean environment, is comfortable with ambiguity, and can move seamlessly between strategic planning and hands-on execution. The Chief of Staff helps leadership stay focused on what matters most while ensuring that decisions turn into action. Core ResponsibilitiesExecutive & Strategic Support Partner closely with executive leadership to define priorities, objectives, and execution plans Translate strategic goals into clear initiatives with timelines, ownership, and accountability Prepare leadership for key meetings, presentations, and decision-making forums Track progress against company goals and proactively surface risks, blockers, and dependencies Operational Execution Drive execution of cross-functional initiatives across sales, underwriting, client services, provider relations, operations, and technology Establish structure around workflows, internal processes, and operating rhythms Identify inefficiencies and implement practical improvements that increase speed and clarity Ensure consistent follow-through on leadership decisions and commitments Cross-Functional Coordination Serve as a central point of coordination across departments Align stakeholders, clarify responsibilities, and keep initiatives moving forward Improve internal communication to ensure teams understand priorities and expectations Step in to resolve issues when work stalls or ownership is unclear Project & Initiative Management Own high-priority projects from planning through execution Build and maintain project plans, timelines, and status reporting Coordinate internal teams and external partners as needed Ensure initiatives stay on scope, on time, and aligned with Fidelio's business objectives Reporting, Data & Insight Develop concise reporting for leadership on operational performance and strategic initiatives Analyze data to support decision-making across the organization Qualifications 5+ years of experience in operations, strategy, consulting, insurance, healthcare, or a related field Experience working closely with senior executives or leadership teams Strong understanding of how organizations operate in practice, not just in theory Ability to manage multiple priorities in a fast-paced, lean environment Excellent written and verbal communication skills High judgment, discretion, and comfort handling sensitive information Self-directed, hands-on operator with a low-ego, solutions-oriented mindset Why Fidelio Fidelio is a growing, relationship-driven dental insurance company focused on delivering dependable, affordable, and responsive coverage. This role offers direct exposure to executive leadership, meaningful influence over how the company operates, and the opportunity to shape the next phase of Fidelio's growth.

Director of Regional Fulfillment Center (RFC) Operations Division: DreamLine Reports To: General Manager - DreamLine Division We are seeking an experienced and results-driven Director of Regional Fulfillment Center (RFC) Operations to lead the performance, process improvement, automation, and execution of DreamLine's warehousing, order fulfillment, and distribution operations across our flagship Warminster facility. The Director of RFC Operations is responsible for ensuring world-class service delivery across warehouse operations, order processing, and logistics-driving excellence in speed, accuracy, and customer experience. This role will build scalable processes, strengthen operational systems, and lead a high-performing team that positions DreamLine for continued growth within American Bath Group's (ABG) one-stop-shop platform. Key Responsibilities Operations & Distribution Management Lead all aspects of RFC operations, including order fulfillment, shipping, warehousing, and reverse logistics. Develop and implement operational strategies that improve service levels, accuracy, and throughput while controlling cost. Monitor and improve RFC KPIs (on-time delivery, inventory turns, order accuracy, warranty cycle time, etc.). Create KPI Dashboard and Scorecard Oversee facility layout, workflow optimization, and equipment investments to increase efficiency and safety. Ensure flawless execution in a high-volume, time-sensitive environment supporting both B2C and B2B channels. Ensure 100% compliance with retail customers to avoid unnecessary fines. Understand customer regulation and expectation. Provide monthly compliance scorecard to leadership. Support Dreamline expansion into retail instore and wholesale channels, understanding and executing on the unique needs of each channel. Ensure the inventory system matches what's physically in stock and successfully run the annual physical inventory process. Workforce Leadership Lead, coach, and develop managers, supervisors, and associates within RFC operations. Foster a culture of accountability, performance, and engagement. Build organizational capacity through succession planning, performance management, and leadership development. Customer Experience & Quality Ensure all orders meet established service standards and customer expectations. Partner with Customer Experience and Sales teams to resolve order issues, improve cycle time, and enhance overall satisfaction. Implement quality and process controls that reduce defects, rework, and warranty claims. Partner with Engineering team to ensure all products meet customer specifications. Health, Safety & Compliance Champion a proactive safety culture across the RFC network, ensuring adherence to OSHA, DOT, and company standards. Maintain clean, organized, and audit-ready facilities that meet or exceed environmental and regulatory requirements. Lead safety committees, risk assessments, and preventive initiatives to achieve zero-incident performance. Technology & Continuous Improvement Utilize ERP, WMS, and Power BI tools to monitor metrics and drive operational visibility. Implement automation, standard work, and process improvement methodologies (Lean, Six Sigma, etc.) to increase productivity. Lead cross-functional projects that integrate new systems, technologies, or network capabilities. Data driven approach to Damage in Transit (DIT). Work with logistics and product teams to improve packaging, distribution methods to reduce damage, improve profitability and customer experience. Financial & Strategic Management Develop and manage RFC operating budgets, including labor, freight, and capital expenses. Identify cost-reduction opportunities through improved processes, routing, and network design. Contribute to long-range distribution network planning and the scaling of RFC capabilities across ABG. Core Competencies Leadership & Influence - Inspires performance through clarity, accountability, and action. Operational Excellence - Deep expertise in fulfillment, distribution, and warehouse optimization. Decision-Making & Problem Solving - Uses data and analysis to drive decisions at speed. Customer Focus - Committed to delivering a flawless experience to both internal and external customers. Financial Acumen - Skilled in budgeting, cost control, and ROI evaluation of operational investments. Change Leadership - Thrives in fast-paced environments and leads teams through transformation. Collaboration - Works cross-functionally to align RFC execution with company goals. Qualifications Bachelor's degree in supply chain, Logistics, business or related field. 5 to 10 years of progressive experience in fulfillment, warehousing, or logistics leadership roles. 5+ years in senior management with multi-site or multi-channel distribution exposure. Proven track record leading high-volume, high-complexity e-commerce or omni-channel fulfillment operations. Experience implementing ERP/WMS systems and developing analytics tools (Power BI, Tableau, etc.). Strong knowledge of freight, packaging, inventory management, and network optimization. Demonstrated ability to lead through data, influence across functions, and drive measurable improvement. Excellent written and verbal communication skills. Demonstrated Alignment with ABG's Essential 6: Hyper Competitive, Exceptional Executor: Drives action-based results through data-driven decision making, strategic execution, and disciplined accountability. Resourcefulness: Visualizes, plans, and delivers with limited resources while maintaining operational excellence. Agility: Quickly adapts strategies and redeploys resources to meet evolving business needs in a dynamic environment. Organizational Design: Builds modern, effective structures that align people, process, and performance. Player/Coach: Balances strategic leadership with a willingness to engage hands-on to drive execution and results. Coachability: Exhibits openness to feedback and continuous learning with a low-ego, high-growth mindset. Work Environment: Onsite Benefits: 401(k), Health Insurance (Medical, Dental, Vision) Workforce Size: ~200 Company Overview American Bath Group (ABG) is a manufacturing, e-commerce, assembly, and distribution leader specializing in bathware products. With seventeen divisions across 37 facilities in North America, ABG's 5,000-member workforce produces high-quality, long-lasting products that improve the lives of customers every day. ABG's portfolio includes some of the industry's most recognized brands-Bootz, DreamLine, Vintage, and Mr. Steam-offering showers, bathtubs, bases, doors, wall panels, vanities, whirlpools, and more. ABG products are sold through commercial, wholesale, e-commerce, and retail channels to a diverse customer base of builders, plumbers, contractors, and end-users. ABG is an equal opportunity employer committed to providing an inclusive, respectful, and diverse workplace where every employee is valued and empowered to contribute to our success. Job Type: Full-time

Our Client is Publicly-Traded Commercial-Stage Biopharma Company that is seeking a senior leader to drive the strategic evolution and execution of a comprehensive Compliance Program, with a focus on policies, training, operations, and strategic initiatives across the Legal and Compliance function. This role will collaborate closely with senior leadership across Compliance, Legal, Commercial, Medical Affairs, Market Access, and IT to foster a culture of integrity, transparency, and ethical decision-making. The Company is poised for considerable growth as the Company has launched a first-in-class therapy in the rare disease space. Key Responsibilities: Maintain and enhance compliance infrastructure that supports a company-wide culture of accountability. Oversee governance of compliance policies and procedures, ensuring alignment and accessibility across the organization. Design and deliver engaging, risk-based compliance training programs tailored to diverse functional audiences. Conduct annual compliance risk assessments, analyze results, and identify areas for improvement. Provide guidance to integrate compliance controls into business practices. Lead continuous improvement initiatives, including documentation and tracking of compliance activities. Stay current on laws, regulations, and industry standards impacting compliance programs, including privacy, marketing, and pricing regulations. Manage high-impact compliance projects and cross-functional working groups as assigned by senior leadership. Qualifications: Bachelor's degree required; advanced degree (JD, MBA, or Master's) strongly preferred. 15+ years of progressive experience in compliance, legal, or related functions within the pharmaceutical or biotech industry required. Proven success in developing policy governance frameworks and compliance training programs. Strong strategic leadership, organizational awareness, and decision-making skills. Excellent interpersonal, writing, and presentation abilities. Ability to thrive in a fast-paced, high-growth environment while maintaining focus on ethics and collaboration. Deep knowledge of laws, regulations, and industry guidance relevant to healthcare compliance. Strong problem-solving and risk analysis capabilities. Ability to prioritize effectively and manage multiple complex, confidential tasks. Work Arrangement: This position requires in-office presence three days per week.

The Director, Operations Finance - Supply Chain and Logistics will be responsible for consolidation, coordination, and strategy setting for all Supply Chain / Logistics financial analysis globally. The position will interface with all levels within S Operations, Supply Chain, Director, Finance, Logistics, Operation

Title: Administrative Director of CDI Duration: PERM/Direct Hire Schedule: Mon-Fri Day Shift, Core Hours 1st 90 days fully onsite, then hybrid (3 days onsite / 2 WFH) Interview Process: approx. 3-5 rounds depending on stakeholder availability Compensation: approx. $120-190k/yr Must Haves 3yrs+ experience Bachelor of Science in Nursing (BSN) Certified Clinical Documentation Specialist (CCDS) or Certified Documentation Improvement Practitioner (CDIP required - open to seeing candidates with similar certs Certified Coding Specialist (CCS) or similar Plusses MSN or DNP Day to Day The Clinical Documentation Improvement Program (CDIP) Administrative Director is a key position within the organization. This role provides system wide administrative and operational oversight to the Hospital's CDIP, both for inpatient and professional billing, as well as serving as the point of contact for strategic planning and execution, and operations related to clinical documentation. This position will develop and implement the strategy and operations for the CDIP in collaboration with system Compliance, Finance, Quality, and Health Information Management. This position will provide education and support at the system level including, but not limited to, onsite education, assisting with the application of the CDI software during transition periods, and assisting with the collection and compiling of information reflective of outcomes associated with the software from a system perspective. The CDIP Administrative Director will function as the Corporate Steering Committee (administration) chair and may participate in Task Force (CDI team) meetings to provide comprehensive oversight of the CDI program, both inpatient and professional billing (PB).

The Clemens Family Corporation is seeking a bold, forward-looking Chief Financial Operating Officer to drive our business into the future. This leader will lead the financial areas of the business, anticipate challenges before they surface, challenge the status quo across all functions, and translate insight into decisive action. The CFOO will be a catalyst for growth and transformation-mobilizing people, capital, and strategy to ensure our organization remains ahead in the competitive global protein and real estate industries. Strategic Leadership & Foresight Look beyond finance to shape enterprise-wide strategy and challenge business decisions to ensure sustainable, profitable growth. Anticipate risks and opportunities before they appear; deploy proactive solutions to secure long-term competitiveness. Push the organization to think and act strategically in every decision, from operations to customer partnerships. Ensure decisions align with management, board, and shareholder expectations while securing the long-term health of the business. Drive capital allocation, acquisitions, and growth investments with discipline and speed. Growth & Transformation Driver Champion large-scale initiatives that strengthen operations, supply chain, and market presence. Forge and deepen strategic customer and partner relationships. Serve as a visible industry leader and company ambassador in the community. Secure efficient sources of capital and optimize liquidity strategies. Lead M&A opportunities end-to-end-from financial evaluation to integration. Talent & Organizational Agility Build a high-performing finance function that is agile, forward-thinking, and deeply integrated into the business. Demand accountability and excellence from teams; challenge them to continuously raise performance. Identify, coach, and develop future leaders across the organization. Ensure succession planning and a strong leadership pipeline. Champion cross-functional collaboration to accelerate results and innovation. Operational & Financial Discipline Create a culture where business and finance teams partner together on the highest impact opportunities. Establish clear financial expectations and ensure transparent communication of results to stakeholders. Create efficiency in finance and accounting so the team can focus on value-creating activities. Lead rigorous risk management and mitigation strategies. Ensure critical assets are protected while enabling bold, future-focused decision-making. Oversee all reporting, compliance, and governance with clarity and precision. Who You Are A strategic challenger who sees around corners and pushes the organization to act decisively. A direct and confident operator who thrives in complexity and leads with urgency. A proven change agent with 15+ years of leadership in large-scale manufacturing (protein industry experience strongly preferred). An inspirational leader of people who builds strong teams, mentors future leaders, and sets a high-performance culture. A person who thrives in idea creation, spontaneous problem-solving, and serving as a resource to all areas of the business, and enjoys taking winning ideas to execution. A person who is confident yet humble. A person who loves process but is okay with ambiguity Application Note: Clemens Food Group is not accepting unsolicited resumes from search or staffing firms. All resumes submitted by search or staffing firms to any employee at Clemens Food Group via email, the Internet, or directly without a valid written search agreement for this role, and without having been asked to participate in this by Talent Acquisition, will be deemed the sole property of Clemens Food Group, and no fee will be paid in the event the candidate is hired. Firms not authorized to submit candidates will not be eligible for any fee or ownership claim.

NBME has retained Isaacson, Miller to assist in the search for our next President and CEO. John Muckle and Micah Pierce are leading this search with Jasmine Miller. Click here for the job advertisement and information on how to apply or nominate somebody. *Important: All applications should be submitted via Isaacson, Miller in order to be considered for the job. Applications submitted directly to NBME will not be considered.

🌈 Join the Front Lines of HIV Prevention & LGBTQ Health PrEP Retention Coordinator Mazzoni Center | Philadelphia, PA Are you passionate about LGBTQ health, HIV prevention, and community empowerment? Do you thrive at the intersection of care coordination, education, and advocacy? Mazzoni Center -one of the nation's premier LGBTQ-focused health organizations-is seeking a PrEP Retention Coordinator to play a vital role in expanding and sustaining access to HIV prevention. This position is ideal for someone who believes healthcare should be affirming, accessible, and rooted in community -and who wants to make a real impact every day. 💙 About the Role The PrEP Retention Coordinator is a key member of our HIV Prevention team, supporting individuals at every stage of their PrEP journey. From outreach and education to retention, re-engagement, and adherence support, this role ensures patients feel informed, supported, and empowered to take charge of their sexual health. You'll work directly with LGBTQ+ patients, clinical providers, and community partners to strengthen PrEP engagement and reduce barriers to care-while helping advance Mazzoni Center's mission of health equity. ✨ What You'll Do Community Outreach & Education Engage individuals at higher risk for HIV through outreach efforts and provider partnerships Deliver culturally responsive education on HIV/STI prevention, PrEP, medication adherence, and harm reduction Respond to PrEP inquiries with medically accurate, affirming, and sex-positive information Patient Engagement & Navigation Conduct initial PrEP consultations and assess patient needs and eligibility Maintain consistent contact via phone, text, patient portals, and in-person visits Identify and help address barriers to PrEP access, including insurance, medication access, and social determinants of health Educate patients on starting, stopping, and re-initiating PrEP, and how to stay connected to care Case Management & Retention Support clinical teams by ensuring: Quarterly provider visits and required lab work are completed Medication refills and assistance program renewals are submitted on time Patients receive appointment reminders and follow-up support Conduct Rapid HIV testing as part of PrEP care Link patients to PrEP following STI diagnoses or Post-Exposure Prophylaxis (PEP) Coordinate PrEP medication distribution and manage prescription tracking Connect patients to additional services such as mental health care, substance use treatment, housing support, or HIV care when needed Data, Reporting & Program Growth Document all patient interactions accurately in the electronic medical record within 48 hours Collaborate with leadership to analyze PrEP data, identify trends, and improve retention strategies Support reporting on adherence, retention, and key performance indicators to strengthen program impact 🧠 What You Bring Required Bachelor's degree in healthcare, public health, social work, or related field 1-2 years of experience in HIV prevention, case management, or patient counseling Knowledge of PrEP and combination HIV prevention strategies Strong organizational, communication, and interpersonal skills Comfort working independently and collaboratively in a fast-paced clinical environment Proficiency with electronic health records and Microsoft Word, Teams, and Excel A demonstrated commitment to LGBTQ communities and the mission of Mazzoni Center Preferred Bilingual skills PA HIV Testing Certification 🛡️ Clearances & Physical Requirements Criminal Background, Child Abuse, and FBI Clearances required Ability to sit, stand, and walk for extended periods Ability to lift items weighing more than 35 pounds 🌟 Why Mazzoni Center? At Mazzoni Center, we don't just provide healthcare-we affirm identities, build trust, and save lives . You'll be part of a compassionate, mission-driven team working at the forefront of LGBTQ health and HIV prevention. If you're ready to make a meaningful difference and help ensure PrEP remains accessible, welcoming, and life-changing- we want to hear from you . Apply today and help shape the future of LGBTQ health. 🏳️ 🌈💊

The Chief Operating Officer (COO) reports to the Chief Executive Officer and is responsible for the hospital's day-to-day activities, including revenue and sales growth expense, cost, and margin- control and monthly, quarterly, and annual financial goal management. • Overseeing day to day operations of all departments in the hospital with the exception of Nursing. • Coordinating facility and program planning budget preparation, administering hospital policy formulation • Representing the hospital at various professional, civic and governmental organizations and meetings . • Partnering with physicians who use, or will use, the hospital taking a role in the recruiting and retention of physicians • Working with the Chief Executive Officer to ensure the hospital meets necessary regulatory and compliance approvals and quality accreditations in conjunction with the hospital's Chief Nursing Officer • Working with the Chief Executive Officer to create an environment that will encourage the recruiting and retention of qualified hospital employees • Participating in the hospital's monthly operation reviews as well as participating in corporate office meetings as deemed necessary • This position reports directly to the CEO and in the absence of the CEO, the COO may be required to interpret hospital policy and provide guidance. • Analyzing areas in planning, promoting and conducting organization-wide performance improvement activities • Assisting in planning of new services that generate additional sources of profit revenue • Assisting in managing costs by continually seeking data that will identify opportunities and take action to eliminate non-value costs in conjunction with the hospital's financial and nursing officers Qualifications Experience: • Experience in physician relations or recruitment required. • Minimum 4 years recent hospital experience managing multiple departments in acute care facility. • 15 years of experience in the field. • Must possess a Bachelor's degree in Business Administration or related field from an accredited institution • Master of Healthcare Administration or MBA with Healthcare emphasis required Additional Information

Chief Operating Officer (COO) We are currently seeking a highly skilled and experienced Chief Operating Officer (COO) to join our team in the KOP area with pay starting around 150K. As the COO, you will be responsible for overseeing our organization's ongoing operations and procedures to ensure our business effectively and efficiently meets its goals. Key Responsibilities: Develop and implement operational policies and procedures Lead and manage the day-to-day operations of the company Collaborate with executive team to develop strategic plans for business growth Optimize operational processes to improve efficiency and productivity Monitor financial performance and assess risks Qualifications: Proven experience as a Chief Operating Officer or relevant role Demonstrated success in managing and leading a high-performance team Strong understanding of business operations and financial principles Excellent communication and interpersonal skills Bachelor's degree in Business Administration or relevant field; Master's degree preferred If you are a motivated leader with a passion for driving operational excellence, we would love to hear from you. Join us in shaping the future of our organization!

Apply: If you speak Arabian, French, German, Haitian Kreyol, Kurmandshi, Mandarin Chinese, Paschtu, Persian, Spanish, Tigrinya, Vietnamese, or know American Sign Language and have experience working with kids please apply at: *************************** We will contact you for an interview ASAP. Job Description Smart Coos Virtual Bilingual Guide Smart Coos works very hard to develop and deliver an inspiring curriculum for young children and need people who believe in making that happen. There is room to grow with our company if you have the right team-player attitude and are ready to create an unforgettable experience for kids each week. If this is you, we can't wait to meet you! We have a paid training and classes begin on a rolling basis. Responsibilities of the Smart Coos language guide will include but are not limited to: Outstanding language learning achievement · Create a positive, achievement-oriented and structured learning environment that excites and invests students. · Build class community by investing families in children's language success · Utilize data from Smart Coos interim assessments to drive instruction and intervention. · Design and implement unit and lesson plans in collaboration with team. Professional learning, development, and growth · Collaborate with coach to improve instructional, culture-building and leadership skills. · Attend all professional development, team planning and data analysis meetings. · Participate enthusiastically in structured and informal learning and development opportunities. Skills and Characteristics · Fluent in Spanish, French, Mandarin, or American Sign Language; native speakers preferred · Must have proven successful experience working with children under eight years old · Very friendly, responsible, and ALWAYS ON TIME · High level of personal organization and planning. · Team player: maturity, humility, strong work ethic, follow-through, sense of humor, willingness to respond positively to feedback and a “roll-up-my-sleeves” attitude. · Must possess basic computer skills Educational Background and Work Experience · Teaching experience preferred, focus on K-12 preferred · Bachelor's degree from a competitive college or university; · Willingness to seek valid state certification if needed. Environment Requirement · Quiet space · Neutral background · Well-lit Technical requirements: Internet Requirements Wired cable internet connection. Minimum Download Speed: 16 Mbps (or 8,000 Kbps) Minimum Upload Speed: 1 Mbps (or 1,000 Kbps) These speeds represent the typical standard high speed data service offered by cable providers. Smaller (slower) packages or speeds are not recommended, and you may be required to upgrade. TEST MY INTERNET SPEED (************************** Wireless network connections are not acceptable. You should have a connection to your home office with a hard line running from the high speed data modem or router directly to your computer (with your wireless adapter turned off on your PC). Computer Hardware Requirements You must possess Administrative Rights to your Computer. Minimum memory: 6 GB of RAM (8 GB of RAM preferred) Minimum processor speed: 3.0 GHz for 2+ core processors Minimum display resolution: 1024 x 768 (a minimum 13.8″ monitor) Network card: integrated 10/100/1000 Ethernet Operating Systems: Windows or Macintosh Web Browser: Internet Explorer, Google Chrome, and Mozilla Firefox should be installed. Java: Java 7, Java 8 Sound Card installed: Standard sound card Firewall, Spyware and Malware Protection You are responsible for installing, configuring and updating security software to protect your computer. Follow the instructions for your security software to make sure that it does not block access or pop-ups for web sites used as part of your job. Compensation Salary for this position is very competitive and commensurate with experience. Additional Information APPLY @ ************************** : If you speak Spanish, French, Mandarin or know American Sign Language and have experience working with kids PLEASE APPLY AT: ************************** . We will contact you for an interview ASAP. Qualified bilingual individuals from any state within the United States are encouraged to apply. For more information, check us out at **************************

Do you enjoy working with multiple clients at once? Do you like the idea of Fractional COO work but don't want the hassle of running a business? SMB Team is seeking an internal, FULL TIME HIRE who can serve as part of our team of Fractional COOs to our portfolio of law firm owner clients. The ideal candidate will have a strong understanding of operational management (preferably within the legal industry) and the ability to provide strategic insights and guidance to improve operational performance and support growth. This is an excellent opportunity for a seasoned operations professional looking to make a significant impact in a dynamic, fast-paced environment. Taking a consultative approach, our Fractional COO's will help law firms get to the next level of the Lawyer Legacy Staircase by helping them build the team and processes necessary to allow them to have a self-managing firm. Our Fractional COO program improves law firm's processes, boosts team performance, and helps implement best practices to keep operations smooth and profitable. They assist with hiring, delegating, and managing employees. Additionally, they guide law firms on scaling their practice, managing projects, and achieving long-term goals, all without the high cost of a full-time COO. A key part of our program is mentorship, where our experienced COOs share their knowledge and skills, ensuring lasting improvements and continued growth for our law firms. WHAT'S IN IT FOR YOU? 📈 An opportunity to be a part of the #1 Fastest Growing Legal Marketing & Coaching Company in the U.S. 🦷 BENEFITS - We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY. ☀️ FLEXIBLE VACATION TIME - We encourage you to take time to recharge so you can be your best here at work. 💡 EDUCATION - Team member education and learning budget on courses, events and books. 🌴 FUN - Company activities, outings, and retreats. 💲 INVESTMENTS - 401(k) with a 3% Match. 💻 WORK STYLE - WFH or come to the office. The choice is yours! The salary for this role is $125,000 - $135,000 annually depending on experience. Key Responsibilities: .Work with multiple law firms as a COO on a fractional basis, anywhere from 5-17 hours per month per firm by being the right-hand to the leadership of the firm. Provide advice and strategy input for clients on all aspects of their business. Develop and streamline processes. Assist in establishing reports and KPIs. Be an accountability partner, mentor, and knowledge sharer for the firms you are working with. Communicate the service to potential clients through sales. As needed, present and assist at workshops, events, and weekly sessions. Requirements 10+ years experience in a leadership role having managed at least 3 direct reports and a total of at least 10 team members. 3+ years experience working at a law firm or working directly with a law firm in a coaching, consulting or fractional capacity. Must have created and managed operations for a company doing at least $5M in annual revenue and have experience managing the budget of that company. Must have proficient level skills in Google and Microsoft programs. Must be highly organized, adaptable, and a self starter. Must have the ability to advise on strategy based on operations, technology, and financials. Must have excellent communication skills (verbal and written.) Skilled in sales. Must be able to think outside the box and be an excellent problem solver. Familiarity with CRMs, CMS, intake software, and accounting software. Ability to travel as needed to clients and for Quarterly Workshops. EOS Integrator experience preferred. Benefits SMB Team is a rapidly-growing marketing agency and coaching business for lawyers. After four years of 300% year-over-year growth, we have quickly become one of the top brands in the legal industry. Bottom Line: We change lives. Want proof? Read our Google My Business reviews. The SMB Team is an Equal Opportunity Employer. The policy of The SMB Team is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws. The SMB Team is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans

Chief Executive Officer (CEO) Da Vinci Science Center - Allentown, Pennsylvania The Chief Executive Officer (CEO) of the Da Vinci Science Center (DSC) serves as the organization's senior executive leader and reports directly to the Board of Trustees. The CEO holds a voting seat on the Board and oversees all aspects of strategy, operations, programming, partnerships, staff development, and community engagement. This leader will advance the Center's mission to ignite curiosity, promote a passion for learning, and strengthen STEAM education throughout the region. The CEO will guide the organization toward continued relevance, growth, and long-term sustainability while fostering a culture of creativity, innovation, and excellence-reflecting the spirit of Leonardo da Vinci. Key Responsibilities 1. Strategic Leadership & Organizational Direction Provide forward-looking strategic leadership that positions the Center for growth, visibility, and community impact. Collaborate with the Board and leadership team to develop and implement multi-year strategic plans aligned with mission, market needs, and institutional priorities. Promote innovation, continuous improvement, and excellence in all areas of organizational performance. Ensure decision-making aligns with best practices in informal STEAM learning and nonprofit governance. 2. Financial Stewardship & Operational Excellence Maintain a balanced budget and ensure fiscally responsible operations. Strengthen financial performance through effective budgeting, diversified revenue generation, and thoughtful resource allocation. Oversee internal systems, staffing models, facilities operations, and organizational infrastructure to ensure high-quality, efficient, and safe visitor and employee experiences. Ensure daily operations meet the standards expected of a state-of-the-art science center. 3. Fundraising, Development & Community Partnerships Lead and expand the Center's philanthropic strategy, including donor engagement, grant development, sponsorships, and major gifts. Build and sustain effective relationships with educators, donors, corporate partners, foundation leaders, government officials, and civic organizations. Serve as a compelling ambassador for the organization across the community, representing the Center in key events, initiatives, and collaborative partnerships. 4. Educational Programming, Exhibits & Visitor Experience Oversee the creation and delivery of high-impact STEAM programs, exhibits, and experiences that advance the Center's mission and engage diverse audiences. Ensure offerings remain relevant, innovative, and aligned with current educational needs and visitor expectations. Support initiatives that promote accessibility, inclusion, and deeper community connection. Inspire and motivate staff, volunteers, educators, technologists, and collaborators in the design of new opportunities and experiences. 5. Marketing, Communications & People Leadership Guide strategic marketing, communications, and outreach efforts that elevate the Center's brand, expand audience reach, and support revenue growth. Serve as a strong and visible spokesperson for the Center, enhancing its recognition and regional presence. Build, develop, and lead a high-performing team that embodies the organization's values of integrity, diversity, quality, respect, and continuous learning. Cultivate a mission-driven organizational culture rooted in collaboration, accountability, innovation, and professional development. Required Skills & Competencies Leadership, Strategy & Innovation Demonstrated ability to lead a complex organization, set strategic direction, and drive measurable results. Entrepreneurial mindset with the ability to identify and pursue opportunities for programmatic and revenue growth. Strong problem-solving, planning, and decision-making capabilities. Financial & Operational Management Experience managing budgets and financial performance in a nonprofit, museum, educational, or similarly complex environment. Strong operational acumen with familiarity in facility management, guest services, team oversight, and multi-program operations. Fundraising & Relationship Management Proven success in fundraising, donor engagement, business development, and partnership cultivation. Ability to build relationships with donors, trustees, educators, community leaders, and institutional partners. Marketing & External Communication Excellent communication and public-speaking skills, capable of representing the Center in diverse settings. Experience leading marketing, branding, and outreach strategies that strengthen audience engagement. STEAM & Educational Insight (Preferred) Understanding of or passion for STEAM learning, museum education, or informal learning environments is highly desirable. Qualifications Bachelor's degree required, preferably in science, engineering, technology, mathematics, education, nonprofit leadership, business or a related field. Minimum of 10 years of progressive leadership experience, or at least 5 years of management experience in a science/technology-related organization, museum, nonprofit, business or educational setting. Experience in three or more of the following areas: Technical/scientific environments Fundraising & development Operations management Organizational strategy Community relations and partnership building Public & Financial Institution collaborations Location: 815 W. Hamilton Street, Allentown, PA 18101, USA Salary Range: $185,000 - $200,000 annually Benefits: Medical, Dental, Vision, FSA, HSA, 403(b), STD/LTD/Life, & PTO.

Job Family Business or Functional Leader About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we're part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them. We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good - for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms. What We Do Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. Transamerica employs nearly 7,000 people. It's part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com. Summary The Chief Operating Officer - World Financial Group (WFG) & VP Transamerica will serve in an executive capacity and will be responsible for the development and execution of WFG's operating strategy to support the continued growth and digital transformation of WFG. This role will also oversee the leaders of the operations, distribution partner integration, agent servicing and governance functions for WFG. This position will report to and work closely with the President of WFG & SVP of Transamerica. Responsibilities * Develop, implement, and maintain the operating strategy for WFG to successfully align with the vision for accelerated growth. This includes delivering connected digital solutions in the business-to-business marketplace (B2B), finding efficiencies and reducing friction in all aspects of serving our agents, overseeing low-code-business owned configuration team, data stewardship and strategy customers, partners, and future market position. * Lead all operating activities across WFG and own the execution of strategic initiatives for enhanced agent experiences and profitable outcomes in the US and Canada. * Drive innovative and integrated API infrastructure technology solutions to support a cloud-native, digital-first operational environment for agents, registered representatives, employees and partners in a client-led, B2B business model. * Manage all aspects of a multi-million-dollar operational budget, to deliver on goals, to manage within expense guidelines, to drive efficiency, reduce cost and ensure profitable operations while balancing a positive agent/client experience. * Champion the identification and mitigation of organizational risks within the business unit and agency structures. * Drive high-quality execution and operational excellence by communicating clear direction and expectations. Build and manage with strong compliance, regulatory & industry ethical standards. * Lead, coach, and mentor a team of 120+ individuals. Promote and foster employee engagement and well-being by driving collaboration, innovation, transparency, inclusion and trust across the function and organization. Build high performing, diverse teams to meet business needs. Provide superb coaching. * Represent the Company on industry committees and before regulators regarding various regulatory issues in the US and Canada. * Serve as a strategic change leader to drive digital adoption for profitable business results. Qualifications * Bachelor's degree in a business field or equivalent experience * Minimum of 10 years industry leadership experience with deep technology and Agile experience, financial services operations/service delivery, broker/dealer operations, and administration. * Proven track record of success in leading the operational aspects of insurance and broker dealer distribution serving large networks of B2B agents and financial professionals. * Tech savvy with proven track record of digital expertise, ensuring integrated API infrastructure for connected and efficient data exchange within the digital ecosystem. * Solid financial analysis aptitude with ability to dissect and interpret large amounts of information for all facets of the businesses. Exceptional problem solving and negotiating skills. * Transformational experience driving top line growth. * Outstanding ability to influence, motivate, and collaborate with all stakeholders. * Strong communication and presentation skills to articulate and facilitate important messages across diverse audiences (to both internal and external stakeholders). * Proven experience in the ability to attract and retain top talent in the industry. * Experience weighing multiple options and making tough trade off decisions that protect the longevity of the organization and properly serve the customer. Preferred Qualifications * Entrepreneurial mindset with experience in business development and/or sales to bring strategic and creative vision to the Company and successfully transition to BAU activities. * Proven executive leadership experience with an insurance distribution organization. * Life license * FINRA Series 6, 63 * FINRA Series 7 and 24 * FINRA Series 66 or 65 * SAFe or CSM certification * Knowledge of Transamerica and Transamerica products * Experience working with National Financial Services (Fidelity platforms) FMAX, Wealthscape, and e-Money Working Conditions * Office or hybrid-remote environment * Frequent Travel 25 to 50% This is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request. What We Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits * Competitive Pay * Bonus for Eligible Employees Benefits Package * Pension Plan * 401k Match * Employee Stock Purchase Plan * Tuition Reimbursement * Disability Insurance * Medical Insurance * Dental Insurance * Vision Insurance * Employee Discounts * Career Training & Development Opportunities Health and Work/Life Balance Benefits * Paid Time Off starting at 160 hours annually for employees in their first year of service. * Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays). * Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars * Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. * Adoption Assistance * Employee Assistance Program * Back-Up Care Program * PTO for Volunteer Hours * Employee Matching Gifts Program * Employee Resource Groups * Inclusion and Diversity Programs * Employee Recognition Program * Referral Bonus Programs Inclusion & Diversity We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. Giving Back We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work. Transamerica's Parent Company Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity. * As of December 31, 2023

**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job Description The Chief Operations Officer is responsible for planning, organizing, directing, controlling, and evaluating the operations of Christ's Home. Effectively promotes and enforces the mission, quality, principles, and Christian values of Christ's Home to those we serve. Effectively serves as the COO with direction and control over all properties, budgets, assets, records, outside contractors and activities of Christ's Home. Provides Senior Leadership oversight to the Administrator Leadership Team (ALT), Maintenance, Housekeeping, Dining, and by association, the departments and department managers that serve under the Administrators. This is a Full-time position. Required Attributes: Bachelor's Degree from an accredited college or university required. Master's Degree preferred. Minimum of eight (8) years' experience in a for profit or non-profit leadership and administration position. Preference given to someone with senior living experience. Acute understanding of clinical regulations for LTC and PC/MC as well as an in-depth understanding of ancillaries. Knowledge and understanding of operating statements for an organization. Ability to accept responsibility and demonstrate experience in budgeting. Demonstrates knowledge, skill and ability when developing and implementing administrative policies, and operating procedures in accordance with state and federal standards. Demonstrates knowledge, skill and ability when representing Christ's Home at professional and community meetings. Must be in accord with and sign Christ's Home Statement of Faith.

Why We Need Your Talents: This role is responsible for the overall leadership and management of Live Casino & Hotel as the premier gaming and entertainment property in the Mid-Atlantic Region. Critical to this position is the ability to embody, communicate and drive the culture of the Live! brand in a style most effective for the Philadelphia market. The leader of Live! Casino and Hotel, Philadelphia, will be responsible to deliver the Live! core values of providing: * Best-in-class facilities * Unrivaled guest experience * A culture of opportunity, empowerment, recognition, inclusion, and fun for the team members * A driving force focused on the growth and vibrancy of the community. This position will successfully lead, develop and manage profit and loss of the business with strong revenues, margins and EBTIDA. Ensures the success of targeted return on investment for Live! Casino. Manages over 1,300 team members, 1900+ slot machines, 130+ table games, 200+ hotel rooms, 20,000+ sq ft of meeting and event space, and 10+ restaurants/bars. Responsibilities Where You'll Make an Impact: * Create the strategic vision and develop and implement the operational strategies and tactics the leads Live Casino & Hotel to become the premier gaming and entertainment option in the Petersburg market. * Leads and directs the executive management team in the opening plan, development, production, promotion of Live Casino & Hotel products and services. * Responsible for planning, controlling, communicating, and implementing procedures and processes for the overall efficient operations of the business. * Directs and leads staff in developing strategies to accomplish objectives approved by the Board of Directors and oversees the implementation of the strategies. * Directs and leads the preparation of short-term and long-term business plans and budgets based on broad corporate goals and growth objectives, with Operational assistance from all functional areas. * Maintains a sound plan of the Live Casino & Hotel organization by establishing policies to ensure adequate management training and development and to provide for management succession. * Plans will include the successful development of a broad-based culture with values being clean, safe, fast, friendly and fun, that minimizes turnover of staff. * Evaluates the results of overall operations regularly and systematically and reports these results to the Ownership. * Ensures that the responsibilities, authorities, and accountability of all direct reports are clearly defined and understood. * Is the focal point for leadership and ensures that Live Casino & Hotel becomes an integral part of the Petersburg region. * Demonstrates the Live! principles as a impactful community leader. Skills to Help You Succeed: * Ability to perform assigned duties in an interruptive office. * Ability to maintain visual attention and sustained mental concentration for significant periods of time. * High ability to create innovative strategic plans that are guest service oriented. * High ability to analyze and interpret marketing research and financial data. * Broad variety of tasks and deadlines requires an irregular work schedule. * Ability to perform assigned duties under constant time pressures. Qualifications Must-Haves: * Requires a four (4)-year degree in Business, Marketing or Management or equivalent experience. * MBA or graduate level degree is preferred. * Requires a minimum of fifteen (15) years of Senior Management experience, preferably in the gaming or hospitality industry. * A minimum of five (5) years' experience as General Manager or divisional Sr. Vice President with P & L responsibilities is desired. * You will be exposed to an alcohol and smoking environment and must be able to work in such environment. * Must have the ability to secure and maintain licensure as required by any applicable regulatory entity as may be required to perform assigned duties, or as required by Live's operating standards. Physical Requirements: * The ability to work irregular hours and extended shifts, including late nights, early mornings, weekends and holidays. * Ability to work extended hours across all shifts in a 24/7 work environment.

Mini Melts is a premium novelty ice cream brand redefining frozen fun through innovation, hospitality, and operational excellence. We serve millions through entertainment venues, retail stores, and foodservice partners. We're on a mission to scale our white-glove experience while ensuring best-in-class performance across every customer touchpoint. About the Role The Director of Field Operations is a senior leader responsible for scaling Mini Melts' regional and depot operations profitably, sustainably, and in alignment with our mission, values, and white‑glove standards. Reporting to the Vice President of Operations, this role leads multiple Regional Managers, who in turn oversee Depot Managers and field teams across the United States. Together, they bring our values of hospitality, joy, product quality, safety, and operational excellence to life in every freezer, delivery van, and route. You'll balance strategy with action, translating corporate goals into field wins, driving financial and operational results, and serving as a problem-solver, coach, and motivator who ensures company standards and customer expectations are consistently met. This is a role for someone who thrives in motion: part strategist, part coach, all in on service, product quality, and results. Key ResponsibilitiesStrategic Leadership Translate Mini Melts' mission, vision, and values into actionable field strategy and execution. Set clear regional performance targets, priorities, and resource plans in alignment with corporate goals. Partner cross-functionally with Sales, Marketing, Finance, and Corporate teams to ensure operational readiness for growth, promotions, and product launches; executing new programs and service improvements that keep Mini Melts magical. Serve as the executive voice of the field in leadership discussions, providing grounded insights, risk identification, and proposing solutions. Operational & Financial Accountability Own regional P&L results, driving revenue, contribution margin, and cost efficiency. Track and improve KPIs including sales growth, route profitability, missed stops, and POD expansion. Optimize labor productivity, overtime, spoilage, and routing/service costs. Champion process/product improvements, automation, and data‑driven decision‑making to increase operational excellence. Leadership & People Development Coach and grow Regional Managers into outstanding leaders who build high‑performing, motivated teams. Establish leadership training and succession plans for RM and DM roles. Foster a culture of safety, accountability, and hospitality, the hallmarks of Mini Melts leadership. Recognize and celebrate top performance and shine a light on great work; build engagement and retention across all field levels. Customer & Brand Excellence Ensure customer-facing standards (product quality, service levels, merchandising, POS execution) are delivered flawlessly across every region. Act as escalation point for service issues and key accounts, solving problems with urgency and empathy. Partner with Sales and Marketing to deliver promotions, seasonal programs, and new product launches seamlessly. Champion the Mini Melts brand promise of joy, safety, and operational excellence in every region. Growth & Expansion Drive new market entries and POD growth through collaboration with Sales and Marketing. Evaluate depot infrastructure and fleet capacity to support scale and seasonal readiness. Pilot new service models and technology platforms that enhance productivity and delight customers. KPI's & Thresholds Track and deliver performance against explicit KPI thresholds including: Regional Sales Growth % (vs. budget and YoY) Revenue per Stop / per POD Route Profitability and Missed Stops % Customer Churn % and Key Account Health Inventory Control vs. budget (spoilage, shrink) Labor productivity and OT % to sales Safety/Compliance incidents (DOT/OSHA/Food Safety). General Model Mini Melts' core values of safety, service, and fun in every interaction, because how we show up matters as much as what we deliver. Be the Voice of the Field and Customer, sharing insights that shape decisions and inspire innovation across the organization. Support Regional and Depot Managers in daily operations; safety, inventory, merchandising, routing, and service; ensuring consistency and excellence. Lead field engagement, training, and recognition programs that build pride and drive performance. Monitor branding, merchandising, and POS execution; conduct regular depot visits and reviews. Set expectations, hold teams accountable to company goals, and lead onboarding and training for new managers. Prepare regional updates and share field insights with leadership. What We're Looking For 7-10+ years multi‑site field leadership (DSD, vending, cold‑chain preferred) including direct RM leadership. Proven P&L ownership and KPI management experience. Skilled in coaching, change management, and cross‑functional collaboration. Capable of analyzing reports and driving field-level performance improvements. Proficient in Microsoft Excel, routing and service software, and digital communication tools (e.g., Connecteam, Zendesk). Strong interpersonal and communication skills; able to influence at all organizational levels. Analytical and decisive under pressure, with strong communication and people‑leadership skills. Self-starter with the ability to work independently and manage multiple priorities. You Are Customer-obsessed, balancing efficiency with a premium, white-glove service mindset. A culture carrier who leads by example, embedding Mini Melts' values of joy, product quality, safety, hospitality, and accountability. Naturally curious and proactive, a self-starter who constantly asks ‘why,' digs deeper to prevent issues before they happen, and thrives on learning and making things better. Deeply committed to people's well-being, you care as much about protecting your team's health as you do about meeting compliance requirements. A system-builder who balances strategic thinking with tactical ownership, lifting others while driving results. A collaborator who builds trust across departments and levels. Motivated by growth, feedback, and seeing your work translate into real-world impact.

The Director of Business Operations - Transactional, is responsible for leading the provision of financial and operational support for our transactional legal practices, including the Business Law and Intellectual Property departments and our Ancillary Business Units. The Director will lead the Business Operations team which is the main liaison between Finance and the legal practices, and is responsible for driving profitability and providing financial oversight to their respective legal practices. This position will report to the Chief Financial Officer, and will have managerial responsibilities. 12+ years of financial experience, preferably in a law firm or professional services environment. Bachelor's Degree is required (Finance, Accounting, or Business); MBA or related Master's degree preferred. Ability to listen and communicate with a high level of proficiency and professionalism while interacting with firm management. Must be comfortable articulating difficult topics clearly and concisely to superiors as well as subordinates. Strong financial planning and analysis background is required. Previous experience in law firm business operations is highly preferred. Lead Business Operations team in providing financial oversight for legal department and practice chairs, including planning and ongoing management against financial and non-financial goals and metrics to assist practices in meeting firm expectations. Partner with the various administrative functions within the firm, including Finance, Case Management, IT, etc., to provide insight and guidance into the business and ensure the operational needs of the business are being met. Partner with Data Analysis and Financial Planning & Analysis teams on various projects and recurring processes, including but not limited to, annual budgeting, monthly P&L analysis, and management reporting. Partner with Director of Pricing & Profitability to leverage profitability models and market intelligence for evaluating and recommending changes to new and existing fee arrangements, and to build client relationships aligned with firm strategy. Lead integration efforts for lateral acquisitions related to onboarding of clients, matters, rates, etc. Provide oversight, leadership and mentoring to Business Operations team to develop team members' skills and abilities for furthering the team's mission.