Claims manager vs assistant office manager

The differences between claims managers and assistant office managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a claims manager and an assistant office manager. Additionally, a claims manager has an average salary of $73,369, which is higher than the $43,074 average annual salary of an assistant office manager.

The top three skills for a claims manager include customer service, oversight and litigation. The most important skills for an assistant office manager are customer service, patients, and financial statements.

Claims manager vs assistant office manager overview

	Claims Manager	Assistant Office Manager
Yearly salary	$73,369	$43,074
Hourly rate	$35.27	$20.71
Growth rate	-6%	-8%
Number of jobs	30,302	56,866
Job satisfaction	5	-
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 45%
Average age	47	47
Years of experience	6	6

What does a claims manager do?

A claims manager is an individual who works in an insurance-based firm and is responsible for managing the insurance claims department that is composed of examiners and adjusters. Claims managers are required to maintain claim files and reviewing these files as well as communicate with customers to follow up regarding issues they face with insurance claims. They must determine who is liable for the damage if there were other parties involved. Claims managers must also include an expert to assess the amount of damage and avoid insurance fraud.

What does an assistant office manager do?

An assistant office manager's role is to perform administrative and management support-related tasks. Most of the responsibilities revolve around gathering information and maintaining a database, preparing presentations and processing necessary documents, arranging schedules and appointments, and taking charge of the procurement of office supplies. Furthermore, an assistant office manager may take part in maintenance activities and decisions, devise plans to maximize space, improve the office environment, and even attend meetings on behalf of the manager.

Claims manager vs assistant office manager salary

Claims managers and assistant office managers have different pay scales, as shown below.

	Claims Manager	Assistant Office Manager
Average salary	$73,369	$43,074
Salary range	Between $45,000 And $117,000	Between $31,000 And $59,000
Highest paying City	San Francisco, CA	Campbell, CA
Highest paying state	California	Alaska
Best paying company	Zurich	Cambridge Associates
Best paying industry	Insurance	Finance

Differences between claims manager and assistant office manager education

There are a few differences between a claims manager and an assistant office manager in terms of educational background:

	Claims Manager	Assistant Office Manager
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 45%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Claims manager vs assistant office manager demographics

Here are the differences between claims managers' and assistant office managers' demographics:

	Claims Manager	Assistant Office Manager
Average age	47	47
Gender ratio	Male, 47.9% Female, 52.1%	Male, 17.8% Female, 82.2%
Race ratio	Black or African American, 10.0% Unknown, 4.8% Hispanic or Latino, 17.1% Asian, 5.9% White, 61.5% American Indian and Alaska Native, 0.7%	Black or African American, 10.6% Unknown, 4.7% Hispanic or Latino, 18.3% Asian, 5.2% White, 60.5% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between claims manager and assistant office manager duties and responsibilities

Claims manager example responsibilities.

Manage multiple outsource PPO networks that enable company to increase top line revenue.
Achieve improved structure and efficiency with initiation of pip specific unit.
Manage day-to-day operations of claims department and provide general oversight and direction of all claims activity.
Oversee implementation and management of litigation and expense protocols including AFA agreements and BLO oversight.
Respond to all DOI questions and concerns.
Work with TPA, service providers and personnel on the design, implementation, and management of wellness programs.

Assistant office manager example responsibilities.

Communicate Medicare and Medicaid benefits and regulations with patients.
Provide customer service to residents and family members in Medicaid process.
Maintain current patient demographic and insurance information, and ensure strict confidentiality of patients' records in accordance with HIPAA regulations.
Reduce overhead by thousands of dollars for waste management and EHR yearly cost with Aprima.
Review all diagnosis on the encounter forms to make sure that ICD-10 codes are used properly.
Organize patient information, insurance paperwork, and patient file management; closely follow and monitor HIPAA regulations.

Claims manager vs assistant office manager skills

Common claims manager skills

Customer Service, 15%
Oversight, 11%
Litigation, 8%
Direct Reports, 4%
Claims Handling, 4%
Insurance Claims, 3%

Common assistant office manager skills

Customer Service, 24%
Patients, 16%
Financial Statements, 5%
Front Desk, 4%
Appointment Scheduling, 3%
Office Equipment, 3%

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Claims Manager
Claims Manager vs Assistant Office Manager

Updated January 8, 2025

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