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Client delivery manager vs client account manager

The differences between client delivery managers and client account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client delivery manager and a client account manager. Additionally, a client delivery manager has an average salary of $90,787, which is higher than the $69,699 average annual salary of a client account manager.

The top three skills for a client delivery manager include client facing, project management and client satisfaction. The most important skills for a client account manager are customer service, account management, and client service.

Client delivery manager vs client account manager overview

Client Delivery ManagerClient Account Manager
Yearly salary$90,787$69,699
Hourly rate$43.65$33.51
Growth rate16%5%
Number of jobs76,521128,665
Job satisfaction--
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 73%
Average age4746
Years of experience88

What does a client delivery manager do?

Client Delivery Managers serve as the middleman of a business enterprise. They usually spend time at the clients' operations centers. The managers help clients learn new software or consolidate new people, products, or technology. They determine the needs of their clients and supervise delivery. It is their responsibility to support huge business enterprises or corporations. Effective Client Delivery Managers need to be a hands-on, strong communicator and keen on details.

What does a client account manager do?

A client account manager is responsible for handling project management deliverables for clients and business partners, ensuring the efficiency and accuracy of outputs, and following the clients' specifications and requirements within their budget limitations and timetables. Client account managers coordinate with clients for progress updates on their projects, as well as negotiating contracts and adjusting project goals and agreements. They also identify business opportunities by monitoring industry trends to develop new products and services that would drive revenue resources and profits to the business.

Client delivery manager vs client account manager salary

Client delivery managers and client account managers have different pay scales, as shown below.

Client Delivery ManagerClient Account Manager
Average salary$90,787$69,699
Salary rangeBetween $62,000 And $132,000Between $42,000 And $115,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateNew YorkOregon
Best paying companyAccentureAccenture
Best paying industryTechnologyProfessional

Differences between client delivery manager and client account manager education

There are a few differences between a client delivery manager and a client account manager in terms of educational background:

Client Delivery ManagerClient Account Manager
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 73%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityUniversity of Southern California

Client delivery manager vs client account manager demographics

Here are the differences between client delivery managers' and client account managers' demographics:

Client Delivery ManagerClient Account Manager
Average age4746
Gender ratioMale, 60.0% Female, 40.0%Male, 45.6% Female, 54.4%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.8% White, 65.0% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage11%7%

Differences between client delivery manager and client account manager duties and responsibilities

Client delivery manager example responsibilities.

  • Manage client and internal reports base on client specific SLA's, etc., and other determine criteria.
  • Lead software development, process re-engineering and technical architecture implementations to advance project capabilities and overall performance.
  • Team are responsible for delivering all application and infrastructure support for the assembly center.
  • Participate in contract review and approval, as well as, RFP input and coordination.
  • Collaborate with other teams monthly in order to share ITIL role-base knowledge and best practice.
  • Prioritize all job requirements base on specific client hire days, SLA requirements, and volume of requirements.
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Client account manager example responsibilities.

  • Manage vendor selections, through the RFP, negotiation, and implementation phases.
  • Manage company tax payments for an organizations annual payroll liabilities.
  • Update CRM system with details of customer conversations for tracking and trouble shooting.
  • Develop and improve processes to ensure efficient customer response, tracking and support through existing and enhance CRM system.
  • Create executive level PowerPoint presentations for clients.
  • Provide measurable performance standards with various graphs and PowerPoint visuals to communicate performance against objectives.
  • Show more

Client delivery manager vs client account manager skills

Common client delivery manager skills
  • Client Facing, 14%
  • Project Management, 9%
  • Client Satisfaction, 7%
  • HR, 6%
  • Customer Satisfaction, 6%
  • Client Expectations, 6%
Common client account manager skills
  • Customer Service, 13%
  • Account Management, 8%
  • Client Service, 4%
  • Client Accounts, 4%
  • PowerPoint, 4%
  • Digital Marketing, 4%

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