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The differences between client delivery managers and client relationship managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client delivery manager and a client relationship manager. Additionally, a client delivery manager has an average salary of $90,787, which is higher than the $89,226 average annual salary of a client relationship manager.
The top three skills for a client delivery manager include client facing, project management and client satisfaction. The most important skills for a client relationship manager are customer service, client service, and client satisfaction.
| Client Delivery Manager | Client Relationship Manager | |
| Yearly salary | $90,787 | $89,226 |
| Hourly rate | $43.65 | $42.90 |
| Growth rate | 16% | 5% |
| Number of jobs | 76,521 | 85,793 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 77% | Bachelor's Degree, 77% |
| Average age | 47 | 46 |
| Years of experience | 8 | 8 |
Client Delivery Managers serve as the middleman of a business enterprise. They usually spend time at the clients' operations centers. The managers help clients learn new software or consolidate new people, products, or technology. They determine the needs of their clients and supervise delivery. It is their responsibility to support huge business enterprises or corporations. Effective Client Delivery Managers need to be a hands-on, strong communicator and keen on details.
Client Relationship Managers handle special client accounts for the company. They are usually assigned to essential clients or corporate accounts. They ensure that the company keeps these clients engaged. Client Relationship Managers work hard to build professional working relationships. They give special attention to the assigned client accounts and provide clients with updates on company services and promotions. They tend to any concerns that clients may have, and they ensure that these concerns are properly addressed and resolved. Client Relationship Managers are entrusted to build and strengthen the company's relationship with a client. As such, they are expected to be professional, friendly, and collaborative.
Client delivery managers and client relationship managers have different pay scales, as shown below.
| Client Delivery Manager | Client Relationship Manager | |
| Average salary | $90,787 | $89,226 |
| Salary range | Between $62,000 And $132,000 | Between $57,000 And $139,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | New York | Massachusetts |
| Best paying company | Accenture | Fenwick & West |
| Best paying industry | Technology | Technology |
There are a few differences between a client delivery manager and a client relationship manager in terms of educational background:
| Client Delivery Manager | Client Relationship Manager | |
| Most common degree | Bachelor's Degree, 77% | Bachelor's Degree, 77% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | University of Southern California |
Here are the differences between client delivery managers' and client relationship managers' demographics:
| Client Delivery Manager | Client Relationship Manager | |
| Average age | 47 | 46 |
| Gender ratio | Male, 60.0% Female, 40.0% | Male, 47.2% Female, 52.8% |
| Race ratio | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.8% White, 65.0% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 7% |