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The differences between client delivery managers and client services executives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a client delivery manager has an average salary of $90,787, which is higher than the $81,221 average annual salary of a client services executive.
The top three skills for a client delivery manager include client facing, project management and client satisfaction. The most important skills for a client services executive are account management, client service, and customer service.
| Client Delivery Manager | Client Services Executive | |
| Yearly salary | $90,787 | $81,221 |
| Hourly rate | $43.65 | $39.05 |
| Growth rate | 16% | 6% |
| Number of jobs | 76,521 | 143,187 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 77% | Bachelor's Degree, 65% |
| Average age | 47 | 44 |
| Years of experience | 8 | - |
Client Delivery Managers serve as the middleman of a business enterprise. They usually spend time at the clients' operations centers. The managers help clients learn new software or consolidate new people, products, or technology. They determine the needs of their clients and supervise delivery. It is their responsibility to support huge business enterprises or corporations. Effective Client Delivery Managers need to be a hands-on, strong communicator and keen on details.
A client services executive is responsible for maintaining healthy business relationships with clients and partners, responding to their inquiries and requests, and resolving their concerns. Client services executives monitor the departmental activities to ensure that the team provides the highest customer satisfaction according to the client specifications and business guidelines. They conduct data and statistical analysis and review the market performance to identify opportunities that would generate more revenue resources for the business and increase profits.
Client delivery managers and client services executives have different pay scales, as shown below.
| Client Delivery Manager | Client Services Executive | |
| Average salary | $90,787 | $81,221 |
| Salary range | Between $62,000 And $132,000 | Between $51,000 And $129,000 |
| Highest paying City | San Francisco, CA | Seattle, WA |
| Highest paying state | New York | Maryland |
| Best paying company | Accenture | UST Global |
| Best paying industry | Technology | Finance |
There are a few differences between a client delivery manager and a client services executive in terms of educational background:
| Client Delivery Manager | Client Services Executive | |
| Most common degree | Bachelor's Degree, 77% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Stanford University |
Here are the differences between client delivery managers' and client services executives' demographics:
| Client Delivery Manager | Client Services Executive | |
| Average age | 47 | 44 |
| Gender ratio | Male, 60.0% Female, 40.0% | Male, 52.6% Female, 47.4% |
| Race ratio | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.8% White, 65.0% American Indian and Alaska Native, 0.2% | Black or African American, 6.6% Unknown, 4.0% Hispanic or Latino, 15.8% Asian, 5.5% White, 67.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 5% |