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Client delivery manager vs client services executive

The differences between client delivery managers and client services executives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a client delivery manager has an average salary of $90,787, which is higher than the $81,221 average annual salary of a client services executive.

The top three skills for a client delivery manager include client facing, project management and client satisfaction. The most important skills for a client services executive are account management, client service, and customer service.

Client delivery manager vs client services executive overview

Client Delivery ManagerClient Services Executive
Yearly salary$90,787$81,221
Hourly rate$43.65$39.05
Growth rate16%6%
Number of jobs76,521143,187
Job satisfaction--
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 65%
Average age4744
Years of experience8-

What does a client delivery manager do?

Client Delivery Managers serve as the middleman of a business enterprise. They usually spend time at the clients' operations centers. The managers help clients learn new software or consolidate new people, products, or technology. They determine the needs of their clients and supervise delivery. It is their responsibility to support huge business enterprises or corporations. Effective Client Delivery Managers need to be a hands-on, strong communicator and keen on details.

What does a client services executive do?

A client services executive is responsible for maintaining healthy business relationships with clients and partners, responding to their inquiries and requests, and resolving their concerns. Client services executives monitor the departmental activities to ensure that the team provides the highest customer satisfaction according to the client specifications and business guidelines. They conduct data and statistical analysis and review the market performance to identify opportunities that would generate more revenue resources for the business and increase profits.

Client delivery manager vs client services executive salary

Client delivery managers and client services executives have different pay scales, as shown below.

Client Delivery ManagerClient Services Executive
Average salary$90,787$81,221
Salary rangeBetween $62,000 And $132,000Between $51,000 And $129,000
Highest paying CitySan Francisco, CASeattle, WA
Highest paying stateNew YorkMaryland
Best paying companyAccentureUST Global
Best paying industryTechnologyFinance

Differences between client delivery manager and client services executive education

There are a few differences between a client delivery manager and a client services executive in terms of educational background:

Client Delivery ManagerClient Services Executive
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityStanford University

Client delivery manager vs client services executive demographics

Here are the differences between client delivery managers' and client services executives' demographics:

Client Delivery ManagerClient Services Executive
Average age4744
Gender ratioMale, 60.0% Female, 40.0%Male, 52.6% Female, 47.4%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.8% White, 65.0% American Indian and Alaska Native, 0.2%Black or African American, 6.6% Unknown, 4.0% Hispanic or Latino, 15.8% Asian, 5.5% White, 67.7% American Indian and Alaska Native, 0.4%
LGBT Percentage11%5%

Differences between client delivery manager and client services executive duties and responsibilities

Client delivery manager example responsibilities.

  • Manage client and internal reports base on client specific SLA's, etc., and other determine criteria.
  • Lead software development, process re-engineering and technical architecture implementations to advance project capabilities and overall performance.
  • Team are responsible for delivering all application and infrastructure support for the assembly center.
  • Participate in contract review and approval, as well as, RFP input and coordination.
  • Collaborate with other teams monthly in order to share ITIL role-base knowledge and best practice.
  • Prioritize all job requirements base on specific client hire days, SLA requirements, and volume of requirements.
  • Show more

Client services executive example responsibilities.

  • Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.
  • Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.
  • Partner with other Nielsen division on custom research and marketing initiatives to produce actionable recommendation on future business planning.

Client delivery manager vs client services executive skills

Common client delivery manager skills
  • Client Facing, 14%
  • Project Management, 9%
  • Client Satisfaction, 7%
  • HR, 6%
  • Customer Satisfaction, 6%
  • Client Expectations, 6%
Common client services executive skills
  • Account Management, 9%
  • Client Service, 7%
  • Customer Service, 7%
  • Project Management, 5%
  • Business Development, 5%
  • Client Relationships, 5%

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