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Client delivery manager vs delivery manager

The differences between client delivery managers and delivery managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client delivery manager and a delivery manager. Additionally, a delivery manager has an average salary of $113,280, which is higher than the $90,787 average annual salary of a client delivery manager.

The top three skills for a client delivery manager include client facing, project management and client satisfaction. The most important skills for a delivery manager are customer service, exceptional client, and project management.

Client delivery manager vs delivery manager overview

Client Delivery ManagerDelivery Manager
Yearly salary$90,787$113,280
Hourly rate$43.65$54.46
Growth rate16%16%
Number of jobs76,521172,434
Job satisfaction--
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 60%
Average age4747
Years of experience88

What does a client delivery manager do?

Client Delivery Managers serve as the middleman of a business enterprise. They usually spend time at the clients' operations centers. The managers help clients learn new software or consolidate new people, products, or technology. They determine the needs of their clients and supervise delivery. It is their responsibility to support huge business enterprises or corporations. Effective Client Delivery Managers need to be a hands-on, strong communicator and keen on details.

What does a delivery manager do?

A delivery manager oversees the delivery process and workforce in a company, ensuring accuracy and timeliness. Their responsibilities primarily revolve around coordinating all personnel, managing budgets and schedules, and monitoring all shipments and logistics. A delivery manager must also review orders, address issues and concerns to provide corrective measures quickly, evaluate team members' performance, and train new employees. They may also serve as the point of contact among clients and offer products or services. Furthermore, as a manager, it is essential to lead and encourage the team while implementing the company's policies and guidelines.

Client delivery manager vs delivery manager salary

Client delivery managers and delivery managers have different pay scales, as shown below.

Client Delivery ManagerDelivery Manager
Average salary$90,787$113,280
Salary rangeBetween $62,000 And $132,000Between $82,000 And $156,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateNew YorkCalifornia
Best paying companyAccentureSimpson Thacher & Bartlett
Best paying industryTechnologyTechnology

Differences between client delivery manager and delivery manager education

There are a few differences between a client delivery manager and a delivery manager in terms of educational background:

Client Delivery ManagerDelivery Manager
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Client delivery manager vs delivery manager demographics

Here are the differences between client delivery managers' and delivery managers' demographics:

Client Delivery ManagerDelivery Manager
Average age4747
Gender ratioMale, 60.0% Female, 40.0%Male, 77.2% Female, 22.8%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.8% White, 65.0% American Indian and Alaska Native, 0.2%Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 13.9% White, 64.4% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between client delivery manager and delivery manager duties and responsibilities

Client delivery manager example responsibilities.

  • Manage client and internal reports base on client specific SLA's, etc., and other determine criteria.
  • Lead software development, process re-engineering and technical architecture implementations to advance project capabilities and overall performance.
  • Team are responsible for delivering all application and infrastructure support for the assembly center.
  • Participate in contract review and approval, as well as, RFP input and coordination.
  • Collaborate with other teams monthly in order to share ITIL role-base knowledge and best practice.
  • Prioritize all job requirements base on specific client hire days, SLA requirements, and volume of requirements.
  • Show more

Delivery manager example responsibilities.

  • Manage multiple application architecture, technical architectures, and application support leads in evaluating and planning work across teams.
  • Lead staff to meet and exceed SLAs.
  • Achieve a perfect score of 4.7 CSAT.
  • Build & manage support teams to deliver within the agreed SLAs.
  • Manage a group of 20-25 delivery drivers (CDL qualify).
  • Lead installation team to ensure storage and SAN hardware are deployed and available.
  • Show more

Client delivery manager vs delivery manager skills

Common client delivery manager skills
  • Client Facing, 14%
  • Project Management, 9%
  • Client Satisfaction, 7%
  • HR, 6%
  • Customer Satisfaction, 6%
  • Client Expectations, 6%
Common delivery manager skills
  • Customer Service, 22%
  • Exceptional Client, 10%
  • Project Management, 7%
  • Portfolio, 4%
  • Cloud, 3%
  • Client Facing, 3%

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