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Client delivery manager vs information technology director

The differences between client delivery managers and information technology directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client delivery manager and an information technology director. Additionally, an information technology director has an average salary of $138,906, which is higher than the $90,787 average annual salary of a client delivery manager.

The top three skills for a client delivery manager include client facing, project management and client satisfaction. The most important skills for an information technology director are customer service, project management, and cloud.

Client delivery manager vs information technology director overview

Client Delivery ManagerInformation Technology Director
Yearly salary$90,787$138,906
Hourly rate$43.65$66.78
Growth rate16%16%
Number of jobs76,52187,765
Job satisfaction-4
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 67%
Average age4747
Years of experience88

What does a client delivery manager do?

Client Delivery Managers serve as the middleman of a business enterprise. They usually spend time at the clients' operations centers. The managers help clients learn new software or consolidate new people, products, or technology. They determine the needs of their clients and supervise delivery. It is their responsibility to support huge business enterprises or corporations. Effective Client Delivery Managers need to be a hands-on, strong communicator and keen on details.

What does an information technology director do?

An information technology (IT) Director is an individual responsible for the management, strategy, and execution of an organization's IT infrastructure. He/She supervises a team of workers while working with the organization's management and external vendors and advisors. Aside from managing workers, an IT director should possess problem-solving skills and an aptitude for organizational thinking. An IT director must also identify new market opportunities and should lead an effort to improve the organization's IT process.

Client delivery manager vs information technology director salary

Client delivery managers and information technology directors have different pay scales, as shown below.

Client Delivery ManagerInformation Technology Director
Average salary$90,787$138,906
Salary rangeBetween $62,000 And $132,000Between $97,000 And $197,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateNew YorkCalifornia
Best paying companyAccentureThe Tipping Point
Best paying industryTechnologyTechnology

Differences between client delivery manager and information technology director education

There are a few differences between a client delivery manager and an information technology director in terms of educational background:

Client Delivery ManagerInformation Technology Director
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 67%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Client delivery manager vs information technology director demographics

Here are the differences between client delivery managers' and information technology directors' demographics:

Client Delivery ManagerInformation Technology Director
Average age4747
Gender ratioMale, 60.0% Female, 40.0%Male, 88.1% Female, 11.9%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.8% White, 65.0% American Indian and Alaska Native, 0.2%Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between client delivery manager and information technology director duties and responsibilities

Client delivery manager example responsibilities.

  • Manage client and internal reports base on client specific SLA's, etc., and other determine criteria.
  • Lead software development, process re-engineering and technical architecture implementations to advance project capabilities and overall performance.
  • Team are responsible for delivering all application and infrastructure support for the assembly center.
  • Participate in contract review and approval, as well as, RFP input and coordination.
  • Collaborate with other teams monthly in order to share ITIL role-base knowledge and best practice.
  • Prioritize all job requirements base on specific client hire days, SLA requirements, and volume of requirements.
  • Show more

Information technology director example responsibilities.

  • Lead the implementation of the ServiceNow ITSM solution.
  • Work with customers and internal management to create and manage acceptable SLA standards and measurements.
  • Manage the migration of email system for 400 plus users from Novell GroupWise to Google Gmail.
  • Manage the QA department and oversee the support of all storage for the company and its outsource customers.
  • Perform resource planning for a portfolio of projects via prioritizing the demand queue and successfully managing business relationships.
  • Lead the prototyping of a Microsoft SharePoint implementation that customize the look & feel to support the organizational requirements.
  • Show more

Client delivery manager vs information technology director skills

Common client delivery manager skills
  • Client Facing, 14%
  • Project Management, 9%
  • Client Satisfaction, 7%
  • HR, 6%
  • Customer Satisfaction, 6%
  • Client Expectations, 6%
Common information technology director skills
  • Customer Service, 10%
  • Project Management, 7%
  • Cloud, 6%
  • Network Infrastructure, 6%
  • Disaster Recovery, 3%
  • Windows Server, 3%

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