Post job

Client engagement manager vs account development manager

The differences between client engagement managers and account development managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client engagement manager and an account development manager. Additionally, a client engagement manager has an average salary of $108,936, which is higher than the $72,375 average annual salary of an account development manager.

The top three skills for a client engagement manager include customer satisfaction, client engagement and issue resolution. The most important skills for an account development manager are customer relationships, customer accounts, and CRM.

Client engagement manager vs account development manager overview

Client Engagement ManagerAccount Development Manager
Yearly salary$108,936$72,375
Hourly rate$52.37$34.80
Growth rate5%5%
Number of jobs85,221214,004
Job satisfaction--
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 78%
Average age4646
Years of experience88

What does a client engagement manager do?

A client engagement manager is responsible for managing client accounts and keeping long and healthy relationships with business partners. Client engagement managers research the current market trends to execute effective marketing plans, boosting the company's and clients' brand image to various platforms, and generating more revenues and profits for the business to support operational functions. They also identify business opportunities for the company's growth, meeting client demands, and solving account project discrepancies. A client engagement manager must have excellent communication and organizational skills, especially on coordinating with the clients and updating them on brand progress and deliverables.

What does an account development manager do?

An account development manager's responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies, and building positive relationships with clients. They must also reach out to clients through calls and correspondence, offer products and services, and address any issues and concerns, resolving them promptly and efficiently. There are also instances when they have to collect and process payments, perform follow-up calls, negotiate contracts, and even open and close accounts. Furthermore, as a manager, it is essential to lead and encourage the team to reach goals, all while implementing the company's policies and regulations.

Client engagement manager vs account development manager salary

Client engagement managers and account development managers have different pay scales, as shown below.

Client Engagement ManagerAccount Development Manager
Average salary$108,936$72,375
Salary rangeBetween $69,000 And $169,000Between $43,000 And $120,000
Highest paying CitySan Francisco, CASacramento, CA
Highest paying stateNew JerseyNew York
Best paying companyCitiNVIDIA
Best paying industryTechnologyTechnology

Differences between client engagement manager and account development manager education

There are a few differences between a client engagement manager and an account development manager in terms of educational background:

Client Engagement ManagerAccount Development Manager
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 78%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Client engagement manager vs account development manager demographics

Here are the differences between client engagement managers' and account development managers' demographics:

Client Engagement ManagerAccount Development Manager
Average age4646
Gender ratioMale, 58.5% Female, 41.5%Male, 61.8% Female, 38.2%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between client engagement manager and account development manager duties and responsibilities

Client engagement manager example responsibilities.

  • Manage multiple SLA's within the agreement.
  • Lead the creation of for an iPaaS cloud solution.
  • Manage business-proposal development and RFP responses with swift turnarounds and tight deadlines.
  • Manage client experience across a variety of industries, e.g., technology, healthcare, professional services, manufacturing.
  • Manage website development projects and SAAS client relationships with school districts nationwide, ranging in size from single-school to 5th-largest.
  • Lead the system implementation initiative which involve client resources, external Sharepoint developers and architects.
  • Show more

Account development manager example responsibilities.

  • Manage sales opportunities, client information, and internal departmental processes within CRM database.
  • Manage training budget to maximize ROI within assign territory.
  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Utilize company's internal CRM system to effectively plan and execute daily and weekly call schedule.
  • Conduct regular account appraisals to accelerate customer adoption by working closely with the customer to educate and assess cloud technology needs.
  • Assist in development of new contracts and negotiation of expiring contracts including RFP's and RFQ's.
  • Show more

Client engagement manager vs account development manager skills

Common client engagement manager skills
  • Customer Satisfaction, 22%
  • Client Engagement, 22%
  • Issue Resolution, 17%
  • Service Delivery, 15%
  • Client Facing, 3%
  • Project Management, 2%
Common account development manager skills
  • Customer Relationships, 12%
  • Customer Accounts, 10%
  • CRM, 9%
  • Product Knowledge, 6%
  • Account Management, 5%
  • Salesforce, 5%

Browse executive management jobs