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Client engagement manager vs account manager

The differences between client engagement managers and account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client engagement manager and an account manager. Additionally, a client engagement manager has an average salary of $108,936, which is higher than the $68,535 average annual salary of an account manager.

The top three skills for a client engagement manager include customer satisfaction, client engagement and issue resolution. The most important skills for an account manager are customer service, account management, and healthcare.

Client engagement manager vs account manager overview

Client Engagement ManagerAccount Manager
Yearly salary$108,936$68,535
Hourly rate$52.37$32.95
Growth rate5%5%
Number of jobs85,221152,261
Job satisfaction-4
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 70%
Average age4646
Years of experience88

What does a client engagement manager do?

A client engagement manager is responsible for managing client accounts and keeping long and healthy relationships with business partners. Client engagement managers research the current market trends to execute effective marketing plans, boosting the company's and clients' brand image to various platforms, and generating more revenues and profits for the business to support operational functions. They also identify business opportunities for the company's growth, meeting client demands, and solving account project discrepancies. A client engagement manager must have excellent communication and organizational skills, especially on coordinating with the clients and updating them on brand progress and deliverables.

What does an account manager do?

Account managers are employees who act as the bridge between the company they represent and the client of the company. They are assigned to handle specific clients so that the company will be able to tailor-fit any product or service according to the clients' requirements. Account managers are responsible for maintaining a harmonious relationship between the two parties by ensuring that any agreement made is amenable to both the company and the client. They are also responsible for ensuring that the company will be able to provide the needs of the client within any limitation that the client may have. Account managers also ensure that the company's reputation and well-being are always considered in any dealings.

Client engagement manager vs account manager salary

Client engagement managers and account managers have different pay scales, as shown below.

Client Engagement ManagerAccount Manager
Average salary$108,936$68,535
Salary rangeBetween $69,000 And $169,000Between $42,000 And $110,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateNew JerseyWashington
Best paying companyCitiNVIDIA
Best paying industryTechnologyTechnology

Differences between client engagement manager and account manager education

There are a few differences between a client engagement manager and an account manager in terms of educational background:

Client Engagement ManagerAccount Manager
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 70%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Client engagement manager vs account manager demographics

Here are the differences between client engagement managers' and account managers' demographics:

Client Engagement ManagerAccount Manager
Average age4646
Gender ratioMale, 58.5% Female, 41.5%Male, 54.8% Female, 45.2%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between client engagement manager and account manager duties and responsibilities

Client engagement manager example responsibilities.

  • Manage multiple SLA's within the agreement.
  • Lead the creation of for an iPaaS cloud solution.
  • Manage business-proposal development and RFP responses with swift turnarounds and tight deadlines.
  • Manage client experience across a variety of industries, e.g., technology, healthcare, professional services, manufacturing.
  • Manage website development projects and SAAS client relationships with school districts nationwide, ranging in size from single-school to 5th-largest.
  • Lead the system implementation initiative which involve client resources, external Sharepoint developers and architects.
  • Show more

Account manager example responsibilities.

  • Manage financial departments with responsibility for managing payroll, bank re-consolidations, bank deposits, budgeting and cost control.
  • Manage $4 million territory encompassing three Mid-Atlantic states.
  • Manage new business and renewals for leading Saas legal solution.
  • Manage an inside sales territory of multiple states with Avaya technology solutions.
  • Negotiate and manage all contracts and pricing for IDN's in the territory.
  • Manage customers' accounts utilizing laptop and internet base CMS reporting software and ADM field guide.
  • Show more

Client engagement manager vs account manager skills

Common client engagement manager skills
  • Customer Satisfaction, 22%
  • Client Engagement, 22%
  • Issue Resolution, 17%
  • Service Delivery, 15%
  • Client Facing, 3%
  • Project Management, 2%
Common account manager skills
  • Customer Service, 19%
  • Account Management, 8%
  • Healthcare, 6%
  • CRM, 6%
  • Product Knowledge, 5%
  • PowerPoint, 5%

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