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Client engagement manager vs national account manager

The differences between client engagement managers and national account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client engagement manager and a national account manager. Additionally, a client engagement manager has an average salary of $108,936, which is higher than the $96,948 average annual salary of a national account manager.

The top three skills for a client engagement manager include customer satisfaction, client engagement and issue resolution. The most important skills for a national account manager are account management, customer service, and national accounts.

Client engagement manager vs national account manager overview

Client Engagement ManagerNational Account Manager
Yearly salary$108,936$96,948
Hourly rate$52.37$46.61
Growth rate5%5%
Number of jobs85,221152,555
Job satisfaction--
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 81%
Average age4646
Years of experience88

What does a client engagement manager do?

A client engagement manager is responsible for managing client accounts and keeping long and healthy relationships with business partners. Client engagement managers research the current market trends to execute effective marketing plans, boosting the company's and clients' brand image to various platforms, and generating more revenues and profits for the business to support operational functions. They also identify business opportunities for the company's growth, meeting client demands, and solving account project discrepancies. A client engagement manager must have excellent communication and organizational skills, especially on coordinating with the clients and updating them on brand progress and deliverables.

What does a national account manager do?

A national account manager is an individual who is responsible for maintaining strong relationships with key accounts from a particular region. To ensure long-term success, federal account managers must act as a liaison between customers and the internal team by achieving the customers' needs and requirements. They must identify and create attractive strategies to bring new customers and gain revenues. Also, candidates for national account managers must possess excellent interpersonal skills and experience managing national accounts.

Client engagement manager vs national account manager salary

Client engagement managers and national account managers have different pay scales, as shown below.

Client Engagement ManagerNational Account Manager
Average salary$108,936$96,948
Salary rangeBetween $69,000 And $169,000Between $73,000 And $127,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateNew JerseyCalifornia
Best paying companyCitiAmazon
Best paying industryTechnologyTechnology

Differences between client engagement manager and national account manager education

There are a few differences between a client engagement manager and a national account manager in terms of educational background:

Client Engagement ManagerNational Account Manager
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 81%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Client engagement manager vs national account manager demographics

Here are the differences between client engagement managers' and national account managers' demographics:

Client Engagement ManagerNational Account Manager
Average age4646
Gender ratioMale, 58.5% Female, 41.5%Male, 70.7% Female, 29.3%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between client engagement manager and national account manager duties and responsibilities

Client engagement manager example responsibilities.

  • Manage multiple SLA's within the agreement.
  • Lead the creation of for an iPaaS cloud solution.
  • Manage business-proposal development and RFP responses with swift turnarounds and tight deadlines.
  • Manage client experience across a variety of industries, e.g., technology, healthcare, professional services, manufacturing.
  • Manage website development projects and SAAS client relationships with school districts nationwide, ranging in size from single-school to 5th-largest.
  • Lead the system implementation initiative which involve client resources, external Sharepoint developers and architects.
  • Show more

National account manager example responsibilities.

  • Achieve ROI optimization for key retailers nationwide; employ consultative sales methodology.
  • Managed/Analyze individual account POS numbers to assist in forecasting, manage inventory and overall category management.
  • Manage OEM relationship from a proactive consultative role proposing strategy and tactics for client base on research data and marketing/engagement metrics.
  • Improve sales process documentation by utilizing CRM to better communicate with field sales staff in idealizing customer interactions.
  • Close multi-million dollar deals with DOD agencies.
  • Provide enterprise class products including servers, storage, networking, virtualization, and, datacenter solutions.
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Client engagement manager vs national account manager skills

Common client engagement manager skills
  • Customer Satisfaction, 22%
  • Client Engagement, 22%
  • Issue Resolution, 17%
  • Service Delivery, 15%
  • Client Facing, 3%
  • Project Management, 2%
Common national account manager skills
  • Account Management, 9%
  • Customer Service, 9%
  • National Accounts, 8%
  • Healthcare, 6%
  • CRM, 4%
  • Customer Relationships, 4%

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