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Client manager vs global account manager

The differences between client managers and global account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client manager and a global account manager. Additionally, a global account manager has an average salary of $123,233, which is higher than the $88,768 average annual salary of a client manager.

The top three skills for a client manager include customer service, account management and client facing. The most important skills for a global account manager are global account, account management, and customer satisfaction.

Client manager vs global account manager overview

Client ManagerGlobal Account Manager
Yearly salary$88,768$123,233
Hourly rate$42.68$59.25
Growth rate5%5%
Number of jobs118,707173,713
Job satisfaction-5
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 79%
Average age4646
Years of experience88

What does a client manager do?

A client manager acts as a liaison between the company and its clients. You are expected to ensure client satisfaction and excellent customer service. Your duties typically include managing client relationships, delivering proposals, and developing account plans. In addition, you are responsible for improving customer experience, communicating with customers and answering their inquiries, and managing and resolving conflicts. As a client manager, you are expected to supervise clients and internal teams, lead the execution of projects, and to work with clients and partner agencies in developing business objectives.

What does a global account manager do?

Global Account Managers are employees who oversee the company's client accounts. They are part of the company's sales departments, and they specialize in ensuring that clients would continue their partnership or engagement with the company. They are in charge of taking care of their clients who are, at times, in different areas or regions. Global account managers look at the company's sales performance and recommend action steps to improve performance. They often take on challenging client accounts and manage the clients' relationship with the company. Global Account Managers also come up with strategies to ensure client engagement, retention, and loyalty.

Client manager vs global account manager salary

Client managers and global account managers have different pay scales, as shown below.

Client ManagerGlobal Account Manager
Average salary$88,768$123,233
Salary rangeBetween $59,000 And $132,000Between $87,000 And $174,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyBaker McKenzieMeta
Best paying industryTechnologyTechnology

Differences between client manager and global account manager education

There are a few differences between a client manager and a global account manager in terms of educational background:

Client ManagerGlobal Account Manager
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 79%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Client manager vs global account manager demographics

Here are the differences between client managers' and global account managers' demographics:

Client ManagerGlobal Account Manager
Average age4646
Gender ratioMale, 47.8% Female, 52.2%Male, 72.6% Female, 27.4%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between client manager and global account manager duties and responsibilities

Client manager example responsibilities.

  • Manage team to achieve and maintain monthly KPI goals.
  • Lead successful CIO level customer sit turnaround at key strategic accounts.
  • Cloud base services for on premise and/or off premise SaaS and manage services.
  • Manage all KPI's and create strategic plans for improvement; manage and execute consultant events.
  • Develop a client base by offering security, storage & virtualization, application development and manage services.
  • Manage global account teams in the pursuit of new business opportunities through the RFP process and/or client presentations.
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Global account manager example responsibilities.

  • Manage complex voice / data networking, cloud solutions, and disaster recovery resolution projects.
  • Team with technical, marketing, and sales specialists to identify and capture revenue opportunities for manage IP services.
  • Develop and manage new accounts for search marketing (SEO), social media marketing, web design and video production.
  • Provide consolidated forecasts and opportunity updates using CRM tools to have upper management assist in the sales process when necessary.
  • Sign major agreements for large development groups to utilize Pluralsight's Saas eLearning portal.
  • Participate in the selection, implementation, and improvements to the company global CRM system.
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Client manager vs global account manager skills

Common client manager skills
  • Customer Service, 12%
  • Account Management, 10%
  • Client Facing, 8%
  • Client Service, 7%
  • Client Management, 5%
  • Healthcare, 5%
Common global account manager skills
  • Global Account, 12%
  • Account Management, 8%
  • Customer Satisfaction, 6%
  • Business Development, 6%
  • Cloud, 5%
  • Customer Service, 5%

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