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Client manager vs key account manager

The differences between client managers and key account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client manager and a key account manager. Additionally, a key account manager has an average salary of $102,315, which is higher than the $88,768 average annual salary of a client manager.

The top three skills for a client manager include customer service, account management and client facing. The most important skills for a key account manager are account management, customer service, and patients.

Client manager vs key account manager overview

Client ManagerKey Account Manager
Yearly salary$88,768$102,315
Hourly rate$42.68$49.19
Growth rate5%5%
Number of jobs118,707160,992
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 78%
Average age4646
Years of experience88

What does a client manager do?

A client manager acts as a liaison between the company and its clients. You are expected to ensure client satisfaction and excellent customer service. Your duties typically include managing client relationships, delivering proposals, and developing account plans. In addition, you are responsible for improving customer experience, communicating with customers and answering their inquiries, and managing and resolving conflicts. As a client manager, you are expected to supervise clients and internal teams, lead the execution of projects, and to work with clients and partner agencies in developing business objectives.

What does a key account manager do?

A key account manager is primarily in charge of handling key clients that produce the most profit for a company or business, ensuring that they remain with them. They are mainly responsible for understanding their clients' needs and long-term goals, ensuring that the key clients get to receive all the necessary services and products in time, and promptly address and resolve any issues and concerns. Furthermore, a key account manager may prepare reports and proposals to team members, all while adhering to the company's policies and standards.

Client manager vs key account manager salary

Client managers and key account managers have different pay scales, as shown below.

Client ManagerKey Account Manager
Average salary$88,768$102,315
Salary rangeBetween $59,000 And $132,000Between $75,000 And $138,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaMaine
Best paying companyBaker McKenzieQuidel
Best paying industryTechnologyPharmaceutical

Differences between client manager and key account manager education

There are a few differences between a client manager and a key account manager in terms of educational background:

Client ManagerKey Account Manager
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 78%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Client manager vs key account manager demographics

Here are the differences between client managers' and key account managers' demographics:

Client ManagerKey Account Manager
Average age4646
Gender ratioMale, 47.8% Female, 52.2%Male, 68.1% Female, 31.9%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between client manager and key account manager duties and responsibilities

Client manager example responsibilities.

  • Manage team to achieve and maintain monthly KPI goals.
  • Lead successful CIO level customer sit turnaround at key strategic accounts.
  • Cloud base services for on premise and/or off premise SaaS and manage services.
  • Manage all KPI's and create strategic plans for improvement; manage and execute consultant events.
  • Develop a client base by offering security, storage & virtualization, application development and manage services.
  • Manage global account teams in the pursuit of new business opportunities through the RFP process and/or client presentations.
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Key account manager example responsibilities.

  • Lead the KAM division in market share expansion and activation for SWS portfolio.
  • Develop and manage GPO partnerships and new relationships in preparation of new product launch.
  • Utilize IRI reporting (CPGN) to deliver key category insights to customer base in order to effectively manage category decisions.
  • Manage company CRM implementation leading to increase sales profitability and customer satisfaction.
  • Provide managed care expertise to industry leading system developers to create web-base solutions for healthcare revenue cycle.
  • Manage services including contract logistics, distribution, and inbound logistics and shipping brokerage along with various additional transportation solutions.
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Client manager vs key account manager skills

Common client manager skills
  • Customer Service, 12%
  • Account Management, 10%
  • Client Facing, 8%
  • Client Service, 7%
  • Client Management, 5%
  • Healthcare, 5%
Common key account manager skills
  • Account Management, 10%
  • Customer Service, 7%
  • Patients, 6%
  • CRM, 6%
  • Customer Relationships, 5%
  • Excellent Interpersonal, 5%

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