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Client manager vs regional service manager

The differences between client managers and regional service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client manager and a regional service manager. Additionally, a regional service manager has an average salary of $97,948, which is higher than the $88,768 average annual salary of a client manager.

The top three skills for a client manager include customer service, account management and client facing. The most important skills for a regional service manager are customer service, customer satisfaction, and service management.

Client manager vs regional service manager overview

Client ManagerRegional Service Manager
Yearly salary$88,768$97,948
Hourly rate$42.68$47.09
Growth rate5%5%
Number of jobs118,707161,025
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 58%
Average age4646
Years of experience88

What does a client manager do?

A client manager acts as a liaison between the company and its clients. You are expected to ensure client satisfaction and excellent customer service. Your duties typically include managing client relationships, delivering proposals, and developing account plans. In addition, you are responsible for improving customer experience, communicating with customers and answering their inquiries, and managing and resolving conflicts. As a client manager, you are expected to supervise clients and internal teams, lead the execution of projects, and to work with clients and partner agencies in developing business objectives.

What does a regional service manager do?

A regional service manager is responsible for handling service solutions and monitoring the staff's performance in providing the highest quality services for customers within their designated areas. Service managers manage the budget and resources allocation to support business functions and operational maintenance. They also assist the service staff in responding to the customers' inquiries and concerns and resolving their complaints. A regional service manager must have excellent communication and leadership skills to help the team maximize productivity and improve efficiency.

Client manager vs regional service manager salary

Client managers and regional service managers have different pay scales, as shown below.

Client ManagerRegional Service Manager
Average salary$88,768$97,948
Salary rangeBetween $59,000 And $132,000Between $60,000 And $158,000
Highest paying CitySan Francisco, CAMountain View, CA
Highest paying stateCaliforniaCalifornia
Best paying companyBaker McKenzieGoogle
Best paying industryTechnologyProfessional

Differences between client manager and regional service manager education

There are a few differences between a client manager and a regional service manager in terms of educational background:

Client ManagerRegional Service Manager
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Client manager vs regional service manager demographics

Here are the differences between client managers' and regional service managers' demographics:

Client ManagerRegional Service Manager
Average age4646
Gender ratioMale, 47.8% Female, 52.2%Male, 80.8% Female, 19.2%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between client manager and regional service manager duties and responsibilities

Client manager example responsibilities.

  • Manage team to achieve and maintain monthly KPI goals.
  • Lead successful CIO level customer sit turnaround at key strategic accounts.
  • Cloud base services for on premise and/or off premise SaaS and manage services.
  • Manage all KPI's and create strategic plans for improvement; manage and execute consultant events.
  • Develop a client base by offering security, storage & virtualization, application development and manage services.
  • Manage global account teams in the pursuit of new business opportunities through the RFP process and/or client presentations.
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Regional service manager example responsibilities.

  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Coordinate activities surrounding trade shows, direct logistics for pick-up and transportation and supervise the corporate parts division.
  • Participate in market analysis with the sales team in support of reverse logistics.
  • Utilize CRM solutions for improve customer satisfaction.
  • Provide service chain optimization by implementing CRM solutions for service call tracking/categorization/drill down.
  • Share joint planning oversight responsibility of the development of customer-specific operating plans for large volume shippers.
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Client manager vs regional service manager skills

Common client manager skills
  • Customer Service, 12%
  • Account Management, 10%
  • Client Facing, 8%
  • Client Service, 7%
  • Client Management, 5%
  • Healthcare, 5%
Common regional service manager skills
  • Customer Service, 29%
  • Customer Satisfaction, 12%
  • Service Management, 10%
  • Service Operations, 6%
  • Product Line, 4%
  • Regional Service, 4%

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