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The differences between client managers and regional service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client manager and a regional service manager. Additionally, a regional service manager has an average salary of $97,948, which is higher than the $88,768 average annual salary of a client manager.
The top three skills for a client manager include customer service, account management and client facing. The most important skills for a regional service manager are customer service, customer satisfaction, and service management.
| Client Manager | Regional Service Manager | |
| Yearly salary | $88,768 | $97,948 |
| Hourly rate | $42.68 | $47.09 |
| Growth rate | 5% | 5% |
| Number of jobs | 118,707 | 161,025 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 58% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
A client manager acts as a liaison between the company and its clients. You are expected to ensure client satisfaction and excellent customer service. Your duties typically include managing client relationships, delivering proposals, and developing account plans. In addition, you are responsible for improving customer experience, communicating with customers and answering their inquiries, and managing and resolving conflicts. As a client manager, you are expected to supervise clients and internal teams, lead the execution of projects, and to work with clients and partner agencies in developing business objectives.
A regional service manager is responsible for handling service solutions and monitoring the staff's performance in providing the highest quality services for customers within their designated areas. Service managers manage the budget and resources allocation to support business functions and operational maintenance. They also assist the service staff in responding to the customers' inquiries and concerns and resolving their complaints. A regional service manager must have excellent communication and leadership skills to help the team maximize productivity and improve efficiency.
Client managers and regional service managers have different pay scales, as shown below.
| Client Manager | Regional Service Manager | |
| Average salary | $88,768 | $97,948 |
| Salary range | Between $59,000 And $132,000 | Between $60,000 And $158,000 |
| Highest paying City | San Francisco, CA | Mountain View, CA |
| Highest paying state | California | California |
| Best paying company | Baker McKenzie | |
| Best paying industry | Technology | Professional |
There are a few differences between a client manager and a regional service manager in terms of educational background:
| Client Manager | Regional Service Manager | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 58% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between client managers' and regional service managers' demographics:
| Client Manager | Regional Service Manager | |
| Average age | 46 | 46 |
| Gender ratio | Male, 47.8% Female, 52.2% | Male, 80.8% Female, 19.2% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 7% |