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The differences between client partners and client services directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client partner and a client services director. Additionally, a client partner has an average salary of $136,496, which is higher than the $117,337 average annual salary of a client services director.
The top three skills for a client partner include portfolio, cloud and CRM. The most important skills for a client services director are client service, customer service, and business development.
| Client Partner | Client Services Director | |
| Yearly salary | $136,496 | $117,337 |
| Hourly rate | $65.62 | $56.41 |
| Growth rate | 5% | 5% |
| Number of jobs | 89,838 | 103,218 |
| Job satisfaction | 5 | - |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 74% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
A client partner specializes in assisting and building positive relationships with customers, ensuring satisfaction that will translate to sales. They are primarily responsible for reaching out to customers through calls and correspondence, arranging appointments and meetings, discussing the extent of opportunities with customers, resolving issues and concerns, and reporting progress to managers and supervisors. Moreover, a client partner may create specific programs and payment plans for clients, provide consultations, negotiate contracts, and assess risks, all while adhering to the policies and standards of the company.
A client services director is responsible for maintaining healthy business relationships with clients, ensuring that operational teams provide the highest quality services for the clients, following their deliverables and business requirements. Client services directors oversee project management procedures, identifying inconsistencies, and revising business plans to improve outputs and achieve client satisfaction. They also recommend cost-reduction techniques, as well as processes to maximize productivity and enhance the utilization of resources. A client services director coordinates with the clients for progress updates, as well as informing them of adjustments and opportunities for business development.
Client partners and client services directors have different pay scales, as shown below.
| Client Partner | Client Services Director | |
| Average salary | $136,496 | $117,337 |
| Salary range | Between $87,000 And $212,000 | Between $84,000 And $162,000 |
| Highest paying City | Harrisburg, PA | San Francisco, CA |
| Highest paying state | Pennsylvania | New Jersey |
| Best paying company | Dechert | First Republic Bank |
| Best paying industry | Professional | Technology |
There are a few differences between a client partner and a client services director in terms of educational background:
| Client Partner | Client Services Director | |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 74% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between client partners' and client services directors' demographics:
| Client Partner | Client Services Director | |
| Average age | 46 | 46 |
| Gender ratio | Male, 69.0% Female, 31.0% | Male, 45.1% Female, 54.9% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 7% |