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Client partner vs client services director

The differences between client partners and client services directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client partner and a client services director. Additionally, a client partner has an average salary of $136,496, which is higher than the $117,337 average annual salary of a client services director.

The top three skills for a client partner include portfolio, cloud and CRM. The most important skills for a client services director are client service, customer service, and business development.

Client partner vs client services director overview

Client PartnerClient Services Director
Yearly salary$136,496$117,337
Hourly rate$65.62$56.41
Growth rate5%5%
Number of jobs89,838103,218
Job satisfaction5-
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 74%
Average age4646
Years of experience88

What does a client partner do?

A client partner specializes in assisting and building positive relationships with customers, ensuring satisfaction that will translate to sales. They are primarily responsible for reaching out to customers through calls and correspondence, arranging appointments and meetings, discussing the extent of opportunities with customers, resolving issues and concerns, and reporting progress to managers and supervisors. Moreover, a client partner may create specific programs and payment plans for clients, provide consultations, negotiate contracts, and assess risks, all while adhering to the policies and standards of the company.

What does a client services director do?

A client services director is responsible for maintaining healthy business relationships with clients, ensuring that operational teams provide the highest quality services for the clients, following their deliverables and business requirements. Client services directors oversee project management procedures, identifying inconsistencies, and revising business plans to improve outputs and achieve client satisfaction. They also recommend cost-reduction techniques, as well as processes to maximize productivity and enhance the utilization of resources. A client services director coordinates with the clients for progress updates, as well as informing them of adjustments and opportunities for business development.

Client partner vs client services director salary

Client partners and client services directors have different pay scales, as shown below.

Client PartnerClient Services Director
Average salary$136,496$117,337
Salary rangeBetween $87,000 And $212,000Between $84,000 And $162,000
Highest paying CityHarrisburg, PASan Francisco, CA
Highest paying statePennsylvaniaNew Jersey
Best paying companyDechertFirst Republic Bank
Best paying industryProfessionalTechnology

Differences between client partner and client services director education

There are a few differences between a client partner and a client services director in terms of educational background:

Client PartnerClient Services Director
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 74%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Client partner vs client services director demographics

Here are the differences between client partners' and client services directors' demographics:

Client PartnerClient Services Director
Average age4646
Gender ratioMale, 69.0% Female, 31.0%Male, 45.1% Female, 54.9%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between client partner and client services director duties and responsibilities

Client partner example responsibilities.

  • Manage partner relationship with EMC and develop go-to-market strategies.
  • Require strong communication skills, sensitivity, compassion and ability to interpret and analyze insurance laws and scientific journals.
  • Lead and mentor UX, design, architects, developer and QA resources.
  • Manage partner relationship with EMC and develop go-to-market strategies.

Client services director example responsibilities.

  • Manage both internal personnel and external vendor relationships for web development, SEO, and SEM projects.
  • Lead full cycle implementations of SaaS solution from requirements building, through application development, QA/UAT, and production migration.
  • Manage SLA agreements with major clients, ensuring that all stakeholders are in compliance with the provisions of the agreement.
  • Reconfigure and optimize Salesforce capabilities to better track and manage accounts.
  • Manage and facilitate new hire orientation, administer employment on-boarding process for contingent workforce, process and audit weekly contingent payroll.
  • Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.
  • Show more

Client partner vs client services director skills

Common client partner skills
  • Portfolio, 11%
  • Cloud, 10%
  • CRM, 8%
  • Analytics, 8%
  • Customer Service, 7%
  • Project Management, 5%
Common client services director skills
  • Client Service, 11%
  • Customer Service, 8%
  • Business Development, 7%
  • Excellent Interpersonal, 4%
  • Project Management, 4%
  • Healthcare, 4%

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