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Client relationship manager vs account manager

The differences between client relationship managers and account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client relationship manager and an account manager. Additionally, a client relationship manager has an average salary of $89,226, which is higher than the $68,535 average annual salary of an account manager.

The top three skills for a client relationship manager include customer service, client service and client satisfaction. The most important skills for an account manager are customer service, account management, and healthcare.

Client relationship manager vs account manager overview

Client Relationship ManagerAccount Manager
Yearly salary$89,226$68,535
Hourly rate$42.90$32.95
Growth rate5%5%
Number of jobs85,793152,261
Job satisfaction-4
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 70%
Average age4646
Years of experience88

What does a client relationship manager do?

Client Relationship Managers handle special client accounts for the company. They are usually assigned to essential clients or corporate accounts. They ensure that the company keeps these clients engaged. Client Relationship Managers work hard to build professional working relationships. They give special attention to the assigned client accounts and provide clients with updates on company services and promotions. They tend to any concerns that clients may have, and they ensure that these concerns are properly addressed and resolved. Client Relationship Managers are entrusted to build and strengthen the company's relationship with a client. As such, they are expected to be professional, friendly, and collaborative.

What does an account manager do?

Account managers are employees who act as the bridge between the company they represent and the client of the company. They are assigned to handle specific clients so that the company will be able to tailor-fit any product or service according to the clients' requirements. Account managers are responsible for maintaining a harmonious relationship between the two parties by ensuring that any agreement made is amenable to both the company and the client. They are also responsible for ensuring that the company will be able to provide the needs of the client within any limitation that the client may have. Account managers also ensure that the company's reputation and well-being are always considered in any dealings.

Client relationship manager vs account manager salary

Client relationship managers and account managers have different pay scales, as shown below.

Client Relationship ManagerAccount Manager
Average salary$89,226$68,535
Salary rangeBetween $57,000 And $139,000Between $42,000 And $110,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateMassachusettsWashington
Best paying companyFenwick & WestNVIDIA
Best paying industryTechnologyTechnology

Differences between client relationship manager and account manager education

There are a few differences between a client relationship manager and an account manager in terms of educational background:

Client Relationship ManagerAccount Manager
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 70%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Client relationship manager vs account manager demographics

Here are the differences between client relationship managers' and account managers' demographics:

Client Relationship ManagerAccount Manager
Average age4646
Gender ratioMale, 47.2% Female, 52.8%Male, 54.8% Female, 45.2%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between client relationship manager and account manager duties and responsibilities

Client relationship manager example responsibilities.

  • Manage the delivery of OLA's and SLA's performance standards and client KPI measurements for the midrange team.
  • Facilitate client relationship with healthcare entities including hospitals, manage care organizations and payers.
  • Manage large-scale CRM implementations that utilize an 803.11b wireless infrastructure and a handheld computing platform.
  • Exceed commercial loan and swap origination goals while simultaneously managing rehabilitation strategies for criticize bank assets.
  • Major responsibilities include client acquisition, client management, cross-selling and risk management.
  • Participate in corporate sponsor internal training regarding healthcare trends and compliance as required.
  • Show more

Account manager example responsibilities.

  • Manage financial departments with responsibility for managing payroll, bank re-consolidations, bank deposits, budgeting and cost control.
  • Manage $4 million territory encompassing three Mid-Atlantic states.
  • Manage new business and renewals for leading Saas legal solution.
  • Manage an inside sales territory of multiple states with Avaya technology solutions.
  • Negotiate and manage all contracts and pricing for IDN's in the territory.
  • Manage customers' accounts utilizing laptop and internet base CMS reporting software and ADM field guide.
  • Show more

Client relationship manager vs account manager skills

Common client relationship manager skills
  • Customer Service, 13%
  • Client Service, 6%
  • Client Satisfaction, 6%
  • Client Facing, 5%
  • Product Knowledge, 5%
  • Service Delivery, 5%
Common account manager skills
  • Customer Service, 19%
  • Account Management, 8%
  • Healthcare, 6%
  • CRM, 6%
  • Product Knowledge, 5%
  • PowerPoint, 5%

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