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The differences between client relationship managers and national account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client relationship manager and a national account manager. Additionally, a national account manager has an average salary of $96,948, which is higher than the $89,226 average annual salary of a client relationship manager.
The top three skills for a client relationship manager include customer service, client service and client satisfaction. The most important skills for a national account manager are account management, customer service, and national accounts.
| Client Relationship Manager | National Account Manager | |
| Yearly salary | $89,226 | $96,948 |
| Hourly rate | $42.90 | $46.61 |
| Growth rate | 5% | 5% |
| Number of jobs | 85,793 | 152,555 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 77% | Bachelor's Degree, 81% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
Client Relationship Managers handle special client accounts for the company. They are usually assigned to essential clients or corporate accounts. They ensure that the company keeps these clients engaged. Client Relationship Managers work hard to build professional working relationships. They give special attention to the assigned client accounts and provide clients with updates on company services and promotions. They tend to any concerns that clients may have, and they ensure that these concerns are properly addressed and resolved. Client Relationship Managers are entrusted to build and strengthen the company's relationship with a client. As such, they are expected to be professional, friendly, and collaborative.
A national account manager is an individual who is responsible for maintaining strong relationships with key accounts from a particular region. To ensure long-term success, federal account managers must act as a liaison between customers and the internal team by achieving the customers' needs and requirements. They must identify and create attractive strategies to bring new customers and gain revenues. Also, candidates for national account managers must possess excellent interpersonal skills and experience managing national accounts.
Client relationship managers and national account managers have different pay scales, as shown below.
| Client Relationship Manager | National Account Manager | |
| Average salary | $89,226 | $96,948 |
| Salary range | Between $57,000 And $139,000 | Between $73,000 And $127,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Massachusetts | California |
| Best paying company | Fenwick & West | Amazon |
| Best paying industry | Technology | Technology |
There are a few differences between a client relationship manager and a national account manager in terms of educational background:
| Client Relationship Manager | National Account Manager | |
| Most common degree | Bachelor's Degree, 77% | Bachelor's Degree, 81% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between client relationship managers' and national account managers' demographics:
| Client Relationship Manager | National Account Manager | |
| Average age | 46 | 46 |
| Gender ratio | Male, 47.2% Female, 52.8% | Male, 70.7% Female, 29.3% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 7% |