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Client service coordinator vs department coordinator

The differences between client service coordinators and department coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a client service coordinator and a department coordinator. Additionally, a department coordinator has an average salary of $44,673, which is higher than the $41,849 average annual salary of a client service coordinator.

The top three skills for a client service coordinator include PET, customer service and good communication. The most important skills for a department coordinator are customer service, patients, and patient care.

Client service coordinator vs department coordinator overview

Client Service CoordinatorDepartment Coordinator
Yearly salary$41,849$44,673
Hourly rate$20.12$21.48
Growth rate12%-8%
Number of jobs61,41967,423
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 57%
Average age4747
Years of experience66

What does a client service coordinator do?

A client service coordinator is responsible for maintaining direct communication between the company and its clients to ensure the smooth flow of project operations, meeting the clients' specifications and business goals, generating revenues for the company, and increasing its profitability. Client services coordinators support the production of marketing campaigns to promote brand awareness on various social platforms. They also negotiate contracts with suppliers and third-party vendors as needed to provide solutions for deliverables. A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.

What does a department coordinator do?

A department coordinator is responsible for supporting business operations and management tasks to ensure that the company meets its daily operational goals and objectives. Department coordinators coordinate the project progress of each department and maintain the adequate allocation of funds and resources to perform operations timely and efficiently. They also negotiate contracts with suppliers and vendors for materials that are essential for company products and processes. A department coordinator must have excellent communication and organizational skills, especially in writing reports, attending meetings, and handling clients' inquiries and concerns.

Client service coordinator vs department coordinator salary

Client service coordinators and department coordinators have different pay scales, as shown below.

Client Service CoordinatorDepartment Coordinator
Average salary$41,849$44,673
Salary rangeBetween $26,000 And $65,000Between $32,000 And $61,000
Highest paying CityNew York, NYNew York, NY
Highest paying stateNew YorkNew York
Best paying companyCitiGLG
Best paying industryMediaFinance

Differences between client service coordinator and department coordinator education

There are a few differences between a client service coordinator and a department coordinator in terms of educational background:

Client Service CoordinatorDepartment Coordinator
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 57%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Client service coordinator vs department coordinator demographics

Here are the differences between client service coordinators' and department coordinators' demographics:

Client Service CoordinatorDepartment Coordinator
Average age4747
Gender ratioMale, 19.1% Female, 80.9%Male, 30.3% Female, 69.7%
Race ratioBlack or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6%Black or African American, 9.0% Unknown, 4.7% Hispanic or Latino, 19.3% Asian, 5.3% White, 61.0% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between client service coordinator and department coordinator duties and responsibilities

Client service coordinator example responsibilities.

  • Manage team's daily workflow of QA and order follow-up to meet deadlines and production goals.
  • Manage day-to-day office operations, including billing, collections, computerize accounting, payroll and contract negotiations.
  • Manage all patient databases and coordinate communication with local physicians and act as liaison between patients and medical support staff.
  • Process and order home appraisals for standard, VA and FHA home loans.
  • Collaborate with graphic artists, production houses, and schedule coordinators to ensure packages are completed before deadlines.
  • Maintain frequent communications with nursing staff, utilization coordinators and directors.
  • Show more

Department coordinator example responsibilities.

  • Manage RFP process; act as key liaison for corporate clients and corporate sales director.
  • Manage hotel database, Delphi, including assigning ballroom for events, issuing contracts and arranging menus.
  • Manage end-to-end request for proposal (RFP) process; from client presentation creation to demonstration via on-site or WebEx.
  • Implement financial monitoring systems and monitor cash management including controlling production expenditures, and managing payroll and petty cash.
  • Administer, organize, and file patient paperwork including HIPAA forms.
  • Facilitate bi-rotational meetings on various healthcare topics which includes HIPAA and culture of safety.
  • Show more

Client service coordinator vs department coordinator skills

Common client service coordinator skills
  • PET, 25%
  • Customer Service, 15%
  • Good Communication, 10%
  • Client Service, 10%
  • Administrative Functions, 9%
  • Preventative Care, 7%
Common department coordinator skills
  • Customer Service, 20%
  • Patients, 20%
  • Patient Care, 8%
  • Data Entry, 6%
  • Payroll, 5%
  • PowerPoint, 5%

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