Client service coordinator vs receptionist/customer service

Differences between client service coordinator and receptionist/customer service duties and responsibilities

Client service coordinator example responsibilities.

• Manage team's daily workflow of QA and order follow-up to meet deadlines and production goals.
• Manage day-to-day office operations, including billing, collections, computerize accounting, payroll and contract negotiations.
• Manage all patient databases and coordinate communication with local physicians and act as liaison between patients and medical support staff.
• Process and order home appraisals for standard, VA and FHA home loans.
• Collaborate with graphic artists, production houses, and schedule coordinators to ensure packages are completed before deadlines.
• Maintain frequent communications with nursing staff, utilization coordinators and directors.
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Receptionist/customer service example responsibilities.

• Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
• Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
• Bill and collect from private pay, Medicare, Medicaid and private insurance companies.
• Doctor authorization for treatments, understanding of Medicare and Medicaid, prior authorizations (if need).
• Resolve problems with the buyers concerning invoices that do not match in the AS400 system.
• Receive and apply checks into AS400 accounting database and scan checks into bank, on a daily basis.
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