Client service supervisor vs customer service manager supervisor

The differences between client service supervisors and customer service manager supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a client service supervisor, becoming a customer service manager supervisor takes usually requires 6-12 months. Additionally, a client service supervisor has an average salary of $48,789, which is higher than the $35,903 average annual salary of a customer service manager supervisor.

The top three skills for a client service supervisor include background checks, customer satisfaction and cash handling. The most important skills for a customer service manager supervisor are front end, payroll, and customer complaints.

Client service supervisor vs customer service manager supervisor overview

	Client Service Supervisor	Customer Service Manager Supervisor
Yearly salary	$48,789	$35,903
Hourly rate	$23.46	$17.26
Growth rate	10%	-4%
Number of jobs	75,154	196,364
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 45%
Average age	47	40
Years of experience	6	12

Client service supervisor vs customer service manager supervisor salary

Client service supervisors and customer service manager supervisors have different pay scales, as shown below.

	Client Service Supervisor	Customer Service Manager Supervisor
Average salary	$48,789	$35,903
Salary range	Between $34,000 And $68,000	Between $26,000 And $48,000
Highest paying City	Toms River, NJ	-
Highest paying state	New Jersey	-
Best paying company	Essence Global	-
Best paying industry	Media	-

Differences between client service supervisor and customer service manager supervisor education

There are a few differences between a client service supervisor and a customer service manager supervisor in terms of educational background:

	Client Service Supervisor	Customer Service Manager Supervisor
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 45%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Client service supervisor vs customer service manager supervisor demographics

Here are the differences between client service supervisors' and customer service manager supervisors' demographics:

	Client Service Supervisor	Customer Service Manager Supervisor
Average age	47	40
Gender ratio	Male, 32.7% Female, 67.3%	Male, 40.2% Female, 59.8%
Race ratio	Black or African American, 9.7% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 5.7% White, 60.3% American Indian and Alaska Native, 0.7%	Black or African American, 11.4% Unknown, 5.6% Hispanic or Latino, 19.5% Asian, 6.6% White, 56.1% American Indian and Alaska Native, 0.8%
LGBT Percentage	8%	7%

Differences between client service supervisor and customer service manager supervisor duties and responsibilities

Client service supervisor example responsibilities.

Develop and manage sales/customer service agents by monitoring productivity, quality and adherence using KPI's.
Follow up with patients and HHA when incidents occur.
Conduct onsite safety inspection of entire work area and surroundings.
Conduct interviews and translate (English-Spanish) in-branch or onsite.
Collect, analyze and input various data, using ADP system and the ADVANT system.
Chair monthly utilization management meetings with service coordinators to ensure accurate billing and maintain a cost effective budget for participants.

Customer service manager supervisor example responsibilities.

Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.
Generate POS balance, tender, loss prevention reports.
Correct errors make on POS systems and handle all forms of refunds.
Communicate with center leadership and corporate customers any observe performance gaps; tracking and analyzing compliance to call center service standards.
Communicate with center leadership and corporate customers any observe performance gaps; tracking and analyzing compliance to call center service standards.

Client service supervisor vs customer service manager supervisor skills

Common client service supervisor skills

Background Checks, 12%
Customer Satisfaction, 11%
Cash Handling, 6%
Client Orders, 6%
Patients, 5%
Corrective Action, 5%

Common customer service manager supervisor skills

Front End, 11%
Payroll, 10%
Customer Complaints, 7%
Human Resources, 5%
Customer Issues, 4%
Customer Service, 4%

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Client Service Supervisor
Client Service Supervisor vs Customer Service Manager Supervisor

Updated January 8, 2025

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